re: Vault 9 begins shipping 12/5/19

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Comments

  • jlbusch
    jlbusch Posts: 54
    edited December 2019
    Amazing, I'm in Seattle... Still waiting
  • FR181798
    FR181798 Posts: 2,166
    Not sure why it takes a message on the board to tell everyone it is shipping. Why not email everyone that bought the thing. Let us know its going out alpabetical, location or by order number etc. Like Third Man do. Communication is dreadful. Set some reasonable expectations. Absolutely zero info from EU store as well.
  • PB11041
    PB11041 Earth Posts: 2,845
    edited December 2019
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    Post edited by PB11041 on
    His eminence has yet to show. 
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  • KV4053
    KV4053 Mike's side, crushed up against the stage Posts: 1,514
    FR181798 said:
    Not sure why it takes a message on the board to tell everyone it is shipping. Why not email everyone that bought the thing. Let us know its going out alpabetical, location or by order number etc. Like Third Man do. Communication is dreadful. Set some reasonable expectations. Absolutely zero info from EU store as well.
    So, they are sending emails to everybody who ordered. In addition, Santos notified us on the board. Stop griping just to gripe.
    I know I was born and I know that I'll die. The in between is mine.
  • FR181798
    FR181798 Posts: 2,166

    So, they are sending emails to everybody who ordered. In addition, Santos notified us on the board. Stop griping just to gripe.
    Yes I am griping but I just dont understand why they cant communicate properly. This would help their business massively. We all paid quite some time ago, it was a pre-order but some customers have it in hand while others could be waiting well into the new year for this.  Letting us know what the plan is for these, thats all Im saying, I dont think its too much to ask. The model of you'll get it, it'll turn up when it turns up is not what we should expect from e-commerce. 
  • pjl44
    pjl44 Posts: 10,568
    edited December 2019
    FR181798 said:

    So, they are sending emails to everybody who ordered. In addition, Santos notified us on the board. Stop griping just to gripe.
    Yes I am griping but I just dont understand why they cant communicate properly. This would help their business massively. We all paid quite some time ago, it was a pre-order but some customers have it in hand while others could be waiting well into the new year for this.  Letting us know what the plan is for these, thats all Im saying, I dont think its too much to ask. The model of you'll get it, it'll turn up when it turns up is not what we should expect from e-commerce. 
    That's how it works with preorders many times. There's plenty of stuff I preorder on Amazon where the ship date is all over the place then one day a shipping notification pops up.

    You know someone has it already because you read it here. If you're reading stuff here, it seems convenient that they're providing updates here.
    Post edited by pjl44 on
  • PB11041
    PB11041 Earth Posts: 2,845
    FR181798 said:

    So, they are sending emails to everybody who ordered. In addition, Santos notified us on the board. Stop griping just to gripe.
    Yes I am griping but I just dont understand why they cant communicate properly. This would help their business massively. We all paid quite some time ago, it was a pre-order but some customers have it in hand while others could be waiting well into the new year for this.  Letting us know what the plan is for these, thats all Im saying, I dont think its too much to ask. The model of you'll get it, it'll turn up when it turns up is not what we should expect from e-commerce. 
    You are literally commenting on an internet thread about the product, that the person in charge of communicating about said product began to do the very thing you think is lacking.  The communication about this product shipping could not be clearer and more open.

    Would I like to be among those who got a shipping notice or the product already, absolutely, but I am not and yet I know exactly where things stand they are shipping as they receive the finished product and letting us know as it occurs.
    His eminence has yet to show. 
    http://www.hi5sports.org/ (Sports Program for Kids with Disabilities)
    http://www.livefootsteps.org/user/?usr=3652

  • mcgruff10
    mcgruff10 New Jersey Posts: 29,140
    FR181798 said:

    So, they are sending emails to everybody who ordered. In addition, Santos notified us on the board. Stop griping just to gripe.
    Yes I am griping but I just dont understand why they cant communicate properly. This would help their business massively. We all paid quite some time ago, it was a pre-order but some customers have it in hand while others could be waiting well into the new year for this.  Letting us know what the plan is for these, thats all Im saying, I dont think its too much to ask. The model of you'll get it, it'll turn up when it turns up is not what we should expect from e-commerce. 
    I"m not understanding how they didn't communicate properly.  They said shipping will start at the end of the year...it has.  When it ships you get an e-mail.
    I'll ride the wave where it takes me......
  • FR181798
    FR181798 Posts: 2,166
    edited December 2019
    Its mid December so why not send an update email out to everyone thats all Im saying, surely it would be easier. As we hadnt heard anything Ive come to the forum to find out whats happening. Im not saying I dont appreciate Santos (he does a great job) posting here but I think it would be good if they emailed. As it turns out it doesnt look like they have info on the Euro/UK shop. So thats why I think that although there has been some communication I just think it could be better. Anyway looking forward to this release and theyve done a great job packing these for the past few. I apologise if any of my comments were unfair.

    Having checked over at the EU website it now says on the product info that the release date is 27th Dec. Not sure what that means for the shipping around these parts.
    Post edited by FR181798 on
  • mace1229
    mace1229 Posts: 9,858
    The only part about this debate I agree with would be I would like to know how they determine shipping order. But it isn’t a big deal if they don’t. 
    If it was based on order number I’d order the day it was posted next time instead of waiting 3 months.
  • FR181798
    FR181798 Posts: 2,166
    edited December 2019
    mace1229 said:
    The only part about this debate I agree with would be I would like to know how they determine shipping order. But it isn’t a big deal if they don’t. 
    If it was based on order number I’d order the day it was posted next time instead of waiting 3 months.
    Third Man mix it up from Vault to Vault. Sometimes its alphabetical, sometimes surnames z-a, location etc. Keeps it fair and you cant predict in advance. They email all subscription holders before the individual shipping notices go out.


  • iOnlyownMymind
    iOnlyownMymind Posts: 2,961
    bazzer said:
    Arrived in NZ today! :)
    When did they start shipping these with the records in separate sleeves? First time I noticed, but really helps reduce the risk of damage to the packaging. 👍
    Care to share a photo?
  • ComeToTX
    ComeToTX Austin Posts: 8,071
    Still in warehouse for me. 
    This show, another show, a show here and a show there.
  • Sirens4
    Sirens4 Posts: 622
    Got shipping yesterday for East coast
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  • Spiritual_Chaos
    Spiritual_Chaos Posts: 31,525
    Just a question, because I know nothing.

    Is this show a little bit sloppy? Or was it just me half-asleep yesterday hearing things and mistakes that were not there
    "Mostly I think that people react sensitively because they know you’ve got a point"
  • erebus
    erebus Posts: 618
    Just to verify warehouse = not shipped yet?

    both vault vinyl and a couple of vaults from Nugs still say warehouse in order history 

    was surprised how fast the bootleg box set came

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  • FR181798
    FR181798 Posts: 2,166
    erebus said:
    Just to verify warehouse = not shipped yet?

    both vault vinyl and a couple of vaults from Nugs still say warehouse in order history 

    was surprised how fast the bootleg box set came

    Usually if it says warehouse it hasnt shipped yet. 
  • Enzed
    Enzed NZ Posts: 563
    bazzer said:
    Arrived in NZ today! :)
    When did they start shipping these with the records in separate sleeves? First time I noticed, but really helps reduce the risk of damage to the packaging. 👍
    Rilly?  Mine hasn't arrived yet.
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  • EK1611
    EK1611 Posts: 6
    Enzed said:
    bazzer said:
    Arrived in NZ today! :)
    When did they start shipping these with the records in separate sleeves? First time I noticed, but really helps reduce the risk of damage to the packaging. 👍
    Rilly?  Mine hasn't arrived yet.
    Wooooo

  • Ledbetterman10
    Ledbetterman10 Posts: 16,995
    Spiritual_Chaos said:
    Just a question, because I know nothing.

    Is this show a little bit sloppy? Or was it just me half-asleep yesterday hearing things and mistakes that were not there
    A little sloppy compared to the Vegas show the week before. But still a great listen. 
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