Who do I contact for issues? I ordered the vinyl but nugs shipped a cd. My order info on pj says vinyl but the packing slip says cd.
Same thing happened to me. Ten Club replied and said my order was accidentally sent along to nugs for a cd at no charge, and my original vinyl order was received and being processed.
I just got a shipping notice for the CD from nugs, same as the two of you.
Anyone else get a shipping email a week ago, but tracking info still says not in carrier’s possession?
Welcome to the Ten Club Shipping Department. We’ll tell you it’s shipped, we’ll even charge you out the ass to ship it. But we’re still gonna hold onto it for like a week or two first.
Arrived in the UK, packaging terrible from the EU store, you could see one corner through the corner when it arrived as it was in a flimsy crucifix mailer and of course it was damaged. Ive bought all of these and apart from this all but Vault 3 was packaged great.
Arrived in the UK, packaging terrible from the EU store, you could see one corner through the corner when it arrived as it was in a flimsy crucifix mailer and of course it was damaged. Ive bought all of these and apart from this all but Vault 3 was packaged great.
Mine arrived damaged last year from the Euro store. I have to say the customer service was great and they replaced it no problem. But they never learn with the packaging.
Arrived in the UK, packaging terrible from the EU store, you could see one corner through the corner when it arrived as it was in a flimsy crucifix mailer and of course it was damaged. Ive bought all of these and apart from this all but Vault 3 was packaged great.
Mine arrived damaged last year from the Euro store. I have to say the customer service was great and they replaced it no problem. But they never learn with the packaging.
Im trying to think back to last year. It might have been last year that it was poor packaging again but mine arrived fine. This month thats my VMP QOTSA damaged, Nirvana Unplugged Coloured deluxe and Now PJ Vault all damaged. Third Man Vault was immaculate. Worst time of the year to post records so they need to go that extra mile with packaging.
The one good thing about being back to work today was the vault was delivered. Seems to be in good shape but I would like the eu store to put a bit more packing on these records. Looking forward to giving it a spin at the weekend
Received in Victoria, BC today. Kind of odd. Received unplugged from the 10c on the 31st (last mailing day of 2019), and Vault 9 on Jan 2nd (the first mailing day of 2020). Not a bad way to end/start the decade.
Comments
EDIT - wasn’t my album 😭. Damnit! Lol
12/25/2019 - 3:31 A.M.
Package departed international carrier facility
However, packaging could have been better.
Thanks for your patience, Happy New Year!!
slh