Help: Tenclub Presale - London 10th July - Unique Code not working

12se7en
12se7en Posts: 15
in The Porch
I need help. The unique code given is not working? anyone have the same problem?  How do i get another code?

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Comments

  • stromseth
    stromseth Posts: 8
    I got the code working, but just keep getting errors when I press checkout
  • 12se7en
    12se7en Posts: 15
    edited December 2019



    Post edited by 12se7en on
  • silva
    silva Posts: 44
    Haven't even recieved the email? 🤦‍♂️
    Contacted tenclub, hoping for speedy response.
    Wembley London - 10/29/96
    Reading Festival - 08/27/06
    Wembley London - 06/18/07
    Milton Keynes - 07/11/14
  • 12se7en
    12se7en Posts: 15
    Same here. Then after that i tried to access again, then the code stops working >> error msg >> Sorry, Restrict Event, You currently dont have access to this event


  • stromseth
    stromseth Posts: 8
    I'm not sure, but in my case, it seemed to be a problem when I chose laminate/lanyard with the tickets.
    Regarding the code: Try to copy/paste to make sure you get it right and check that you don't have any spaces in front of or after the code.
  • Pap
    Pap Serres, Greece Posts: 29,976
    Instead of copy/paste try to type it in. That's when it worked for me.
    Athens 2006 / Milton Keynes 2014 / London 1&2 2022 / Seattle 1&2 2024 / Dublin 2024 / Manchester 2024 / New Orleans 2025
  • 12se7en
    12se7en Posts: 15
    stromseth said:
    I'm not sure, but in my case, it seemed to be a problem when I chose laminate/lanyard with the tickets.
    Regarding the code: Try to copy/paste to make sure you get it right and check that you don't have any spaces in front of or after the code.
    Sorry no success. Its not granting me access at all.

    Are you able to purchase yours yet?


  • 12se7en
    12se7en Posts: 15
    Pap said:
    Instead of copy/paste try to type it in. That's when it worked for me.
    i did that, but its not working. Tried both Cut+Paste and manually typed code.
  • Spags
    Spags Leigh-on-Sea, UK Posts: 3,057
    No email here yet either...trying to hold it down :blush:
    Nature drunk and High
  • johanypma
    johanypma Posts: 70
    Spags said:
    No email here yet either...trying to hold it down :blush:
    Note that it is in the general e-mail from TenClub announcing the tour. Just that you do not miss that...
  • chu004
    chu004 Posts: 1
    silva said:
    Haven't even recieved the email? 🤦‍♂️
    Contacted tenclub, hoping for speedy response.
    Check your junk email 🥳
  • Pap
    Pap Serres, Greece Posts: 29,976
    12se7en said:
    Pap said:
    Instead of copy/paste try to type it in. That's when it worked for me.
    i did that, but its not working. Tried both Cut+Paste and manually typed code.
    All capital letters, double-check what you're writing.
    Athens 2006 / Milton Keynes 2014 / London 1&2 2022 / Seattle 1&2 2024 / Dublin 2024 / Manchester 2024 / New Orleans 2025
  • 12se7en
    12se7en Posts: 15
    Pap said:
    12se7en said:
    Pap said:
    Instead of copy/paste try to type it in. That's when it worked for me.
    i did that, but its not working. Tried both Cut+Paste and manually typed code.
    All capital letters, double-check what you're writing.
    yes CAPS, no success :(
  • xnothingmanx
    xnothingmanx Suffolk UK Posts: 195
    I have the same problem- got through to final checkout, it crashed and now code won’t work. Contacted axs, they were useless.
    Wembley 00 (Night 1)Cardiff 00 Astoria 06 Jools Holland Recording 06 (I met Ed!)Reading 06 Katowice 07 Wembley 07 Shepherds Bush 09 O2 London 09 Hard Rock Calling 10 Manchester 12 Night 1 and 2
  • Pap
    Pap Serres, Greece Posts: 29,976
    xnothingmanx said:
    I have the same problem- got through to final checkout, it crashed and now code won’t work. Contacted axs, they were useless.
    There's a time limit at the right top of the screen.
    Athens 2006 / Milton Keynes 2014 / London 1&2 2022 / Seattle 1&2 2024 / Dublin 2024 / Manchester 2024 / New Orleans 2025
  • TigaSefi
    TigaSefi Posts: 280
    Worked for me 2nd time when I didn’t choose any extras like lanyards. Just the tickets only. 
    London 02 18/09/2009 London Hyde Park 25/06/2010 Arras 03/07/2010 Werchter 04/07/2010 Manchester 21/06/2012 Amsterdam 26/06/2012 Stockholm 07/07/2012 Portland 29/11/2013 Spokane 30/11/2013 Amsterdam 16/06/14 Leeds 08/07/14 London 02 Arena 18/06/2018 London 02 Arena 17/07/2018 London Hyde Park 08/07/2022 London Hyde Park 09/07/2022 Manchester 25/06/2024
  • 12se7en
    12se7en Posts: 15
    xnothingmanx said:
    I have the same problem- got through to final checkout, it crashed and now code won’t work. Contacted axs, they were useless.

    Any luck??
  • Pap
    Pap Serres, Greece Posts: 29,976
    edited December 2019
    12se7en said: yes CAPS, no success :(
    I don't know what to say. Maybe the site is either quite busy at the moment or there's another technical issue that needs to be resolved ASAP.
    Post edited by Pap on
    Athens 2006 / Milton Keynes 2014 / London 1&2 2022 / Seattle 1&2 2024 / Dublin 2024 / Manchester 2024 / New Orleans 2025
  • xnothingmanx
    xnothingmanx Suffolk UK Posts: 195
    No, now can’t get in, when I enter my code it says sorry-restricted event. I’ll email tenclub I guess.
    Wembley 00 (Night 1)Cardiff 00 Astoria 06 Jools Holland Recording 06 (I met Ed!)Reading 06 Katowice 07 Wembley 07 Shepherds Bush 09 O2 London 09 Hard Rock Calling 10 Manchester 12 Night 1 and 2
  • 12se7en
    12se7en Posts: 15
    xnothingmanx said:
    No, now can’t get in, when I enter my code it says sorry-restricted event. I’ll email tenclub I guess.

    Yes, this is exactly my problem. I am getting the same Error msg

    Do we all have the same unique code or each members have different codes?

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