C'mon Really? Read this...

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  • tempo_n_groove
    tempo_n_groove Posts: 41,317
    demetrios said:

    What's a halts maul?

    image

    HAHAHA!!!! Love this part of the movie!!!
    "What's a Nubian?!?"
  • HesCalledDyer
    HesCalledDyer Maryland Posts: 16,491
    demetrios said:

    What's a halts maul?
    image

    :rofl:
    Star Lake 00 / Pittsburgh 03 / State College 03 / Bristow 03 / Cleveland 06 / Camden II 06 / DC 08 / Pittsburgh 13 / Baltimore 13 / Charlottesville 13 / Cincinnati 14 / St. Paul 14 / Hampton 16 / Wrigley I 16 / Wrigley II 16 / Baltimore 20 / Camden 22 / Baltimore 24 / Raleigh I 25 / Raleigh II 25 / Pittsburgh I 25
  • badbrains
    badbrains Posts: 10,255
    Well, I got my replacement vinyls and guess what? Santos sent me the wrong one. I emailed them with vinyl C and E having issues, they send me vinyl A and E. Really? Is it that hard to figure out what vinyl is what?
  • BIGDaddyWil
    BIGDaddyWil Michigan Posts: 3,080
    badbrains said:

    Well, I got my replacement vinyls and guess what? Santos sent me the wrong one. I emailed them with vinyl C and E having issues, they send me vinyl A and E. Really? Is it that hard to figure out what vinyl is what?

    I wonder if you're going to have to destroy the record? LOL!
    Pine Knob Music Theatre - Jul 31, 1992 Crisler Arena - Mar 20, 1994
    Summerfest - Jul 09, 1995*Savage Hall - Sep 22, 1996The Palace of Auburn Hills-Aug 23, 1998 Breslin Center- Aug 18, 1998,The Palace of Auburn Hills-Oct 07, 2000 DTE Energy Theatre-Jun5,2003,DTE Energy Music Theatre - Jun 26, 2003Sports Arena - Oct 02, 2004 Van Andel Arena - May 19, 2006Palace of Auburn Hills-May 22, 2006 Quicken Loans Arena-May 09, 2010
    10-16-2014 Detroit
  • badbrains
    badbrains Posts: 10,255
    BIGDaddyWil said:

    badbrains said:

    Well, I got my replacement vinyls and guess what? Santos sent me the wrong one. I emailed them with vinyl C and E having issues, they send me vinyl A and E. Really? Is it that hard to figure out what vinyl is what?

    I wonder if you're going to have to destroy the record? LOL!
    It's unreal. I just reread the first and second emails I sent him and it's clear as day, says vinyl C. These guys need help bad. Seriously, people get fired for fuck ups like this. How many issues are there now? One guy got how many sets sent to him by accident? How many other people have issues that aren't complaining? It's ridiculous.
  • BIGDaddyWil
    BIGDaddyWil Michigan Posts: 3,080
    It's frustrating, but the Ten Club usually makes it right. Good luck!
    Pine Knob Music Theatre - Jul 31, 1992 Crisler Arena - Mar 20, 1994
    Summerfest - Jul 09, 1995*Savage Hall - Sep 22, 1996The Palace of Auburn Hills-Aug 23, 1998 Breslin Center- Aug 18, 1998,The Palace of Auburn Hills-Oct 07, 2000 DTE Energy Theatre-Jun5,2003,DTE Energy Music Theatre - Jun 26, 2003Sports Arena - Oct 02, 2004 Van Andel Arena - May 19, 2006Palace of Auburn Hills-May 22, 2006 Quicken Loans Arena-May 09, 2010
    10-16-2014 Detroit
  • Lost In Ohio
    Lost In Ohio Posts: 7,244
    I wonder how long it'll be until people trade pictures of smashed vinyl...is 10C comparing photos to make sure no two are alike? Likewise, what's stopping someone from re-arranging their Baba Booey-esque "pieces of vinyl" to try to bamboozle 10C into sending them an extra good disc?

    But yeah...you've got to be a real asshole if you're flipping unplayable vinyl on ebay and either playing the "Oh, I didn't know it was bad, but here's how you can make it better" all while swallowing the bad feedback.
    Presidential Advice from President-Elect Mike McCready: "Are you getting something out of this all encompassing trip?"
  • EnterThanman
    EnterThanman London, ON Posts: 1,057
    I haven't read through this whole thread, but not sure why this is a problem. Seems pretty fair to me.
    The member formerly known as Scratched Vinyl
  • Malroth
    Malroth broken down chevrolet Posts: 2,556
    THEBIBLEISTEN said:

    Cry me a river. I fucking destroyed the record. I'm not flipping anything. I forgive all the winners on here for your great, intelligent and interesting posts.

    "I want winners"
    The worst of times..they don't phase me,
    even if I look and act really crazy.
  • FR181798
    FR181798 Posts: 2,166
    Seems this is the 10c response to all damaged/defective stuff emails. Not sure why they don't just offer to send a replacement disc on its own. Can't imagine anyone would make this up and try to then sell on the disc without sleeve, this item would be worth very little. They don't seem to look at emails on a case by case basis before responding. A lot of Xmas singles have been pressed on cheap thin vinyl and at least a couple of mine have come marked so its very plausible. Obviously if someone was asking for both a sleeve and disc then getting them to destroy is very sensible but looks like its a stock reply and they are just being over cautious. The issue I would have destroying an item is that 10c might never actually send out a replacement. They aren't the most reliable in sending things out in a timely fashion or even replying to emails.
  • THEBIBLEISTEN
    THEBIBLEISTEN Posts: 2,002
    I Agree
  • PJ_Soul
    PJ_Soul Vancouver, BC Posts: 50,642
    FR181798 said:

    Seems this is the 10c response to all damaged/defective stuff emails. Not sure why they don't just offer to send a replacement disc on its own. Can't imagine anyone would make this up and try to then sell on the disc without sleeve, this item would be worth very little. They don't seem to look at emails on a case by case basis before responding. A lot of Xmas singles have been pressed on cheap thin vinyl and at least a couple of mine have come marked so its very plausible. Obviously if someone was asking for both a sleeve and disc then getting them to destroy is very sensible but looks like its a stock reply and they are just being over cautious. The issue I would have destroying an item is that 10c might never actually send out a replacement. They aren't the most reliable in sending things out in a timely fashion or even replying to emails.

    They don't actually seem to be stock replies. They are reading the emails. I know because I said something chatty to Santos while I was at it and he replied to the comment.
    I have found 10C to be VERY reliable when it comes to fulfilling promises. I don't think there is any reason to worry that you won't get your replacements.
    With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
  • FR181798
    FR181798 Posts: 2,166
    edited February 2015

    Well people have different experiences with 10c, if anything I have found them quite unpredictable. On the few times I have emailed them , a couple of times they have been helpful, other times I've not even had a reply. My Vault 3 was damaged but they nicely ignored my email. I questioned where the shipping money I paid went to with Vault 4. (I live in the EU yet I paid as if it was shipped from the US) and they have ignored that as well. I know they are busy but my analog gift from last year is still sitting in the warehouse. So many things just seems to take ages.
    Post edited by FR181798 on
  • PJ_Soul
    PJ_Soul Vancouver, BC Posts: 50,642
    FR181798 said:


    Well people have different experiences with 10c, if anything I have found them quite unpredictable. On the few times I have emailed them , a couple of times they have been helpful, other times I've not even had a reply. My Vault 3 was damaged but they nicely ignored my email. I questioned where the shipping money I paid went to with Vault 4. (I live in the EU yet I paid as if it was shipped from the US) and they have ignored that as well. I know they are busy but my analog gift from last year is still sitting in the warehouse. So many things just seems to take ages.

    I have heard the latest their email replying is spotty (no issues myself at all). But if they say they are shipping an item, they ship it. I re there is an exception one in a thousand times, just like with all things, but generally we don't have to worry about not getting something they say they're sending.
    With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
  • Last-12-Exit
    Last-12-Exit Charleston, SC Posts: 8,661
    I haven't read the entire thread so I don't know if the OP answered this. Do you still think the club wronged you?
  • HughFreakingDillon
    HughFreakingDillon Winnipeg Posts: 39,449
    FR181798 said:


    Well people have different experiences with 10c, if anything I have found them quite unpredictable. On the few times I have emailed them , a couple of times they have been helpful, other times I've not even had a reply. My Vault 3 was damaged but they nicely ignored my email. I questioned where the shipping money I paid went to with Vault 4. (I live in the EU yet I paid as if it was shipped from the US) and they have ignored that as well. I know they are busy but my analog gift from last year is still sitting in the warehouse. So many things just seems to take ages.

    I learned that all of a sudden they are picky about who gets the email, whereas they weren't before. but it took me calling them out in the "voice your opinion" thread before they finally fucking acknowledged me. seriously? if someone at my job emails me with something I know isn't my job, I don't fucking ignore them. I point that person in the right direction.

    anyway, don't pm the mods or Santos with these questions. email the specific email listed in the "contact us" section.

    Hugh Freaking Dillon is currently out of the office, returning sometime in the fall




  • PJfanwillneverleave1
    PJfanwillneverleave1 Posts: 12,885
    10c has always provided contact lists for specific questions/enquiries.

    Because it is a business in a loose sense some things can and do end up in cyberspace.
    Any business can appreciate that shit like this happens with emails as opposed to the good old hand written communcae.

    A hand written letter back in the day was sincere and if written would provide a replacement disc, record, book etc.

    Technology has put businesses in a position to say pics or it didn't happen. Generally it should be received as fuck off if you are a flipper or scammer.

    10c has always been honest and open with their customers

    info@tenclub.net -- general inquiries

    shipping@tenclub.net -- merchandise or order/return questions

    tickets@tenclub.net -- Ten Club ticketing or Tour information/questions

    contest@tenclub.net -- entries & questions for current contests

    activism@pearljam.com -- suggestions for activism section of our website

    contact@vandenbergcom.com -- press requests/inquiries

  • HughFreakingDillon
    HughFreakingDillon Winnipeg Posts: 39,449
    PJfanwillneverleave1 said:

    10c has always provided contact lists for specific questions/enquiries.

    Because it is a business in a loose sense some things can and do end up in cyberspace.
    Any business can appreciate that shit like this happens with emails as opposed to the good old hand written communcae.

    A hand written letter back in the day was sincere and if written would provide a replacement disc, record, book etc.

    Technology has put businesses in a position to say pics or it didn't happen. Generally it should be received as fuck off if you are a flipper or scammer.

    10c has always been honest and open with their customers

    info@tenclub.net -- general inquiries

    shipping@tenclub.net -- merchandise or order/return questions

    tickets@tenclub.net -- Ten Club ticketing or Tour information/questions

    contest@tenclub.net -- entries & questions for current contests

    activism@pearljam.com -- suggestions for activism section of our website

    contact@vandenbergcom.com -- press requests/inquiries

    yes, but in the past if I've had a simple question about shipping....santos never batted an eye about answering it. he actually replied and answered, but politely asked that next time the shipping email should be contacted. not a problem at all. it was kat and sea that were deliberately ignoring SEVERAL pm's about my account, which they have always handled in the past. a simple "contact info@tenclub.net for this" would have been sufficient. I don't appreciate being ignored.

    Hugh Freaking Dillon is currently out of the office, returning sometime in the fall




  • PJ_Soul
    PJ_Soul Vancouver, BC Posts: 50,642
    I dunno what to say... you were using the wrong method to contact them even though they make it very clear where to send an email on their website. The result seems predictable. But anyway, now you know. Great.
    With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
  • HughFreakingDillon
    HughFreakingDillon Winnipeg Posts: 39,449
    PJ_Soul said:

    I dunno what to say... you were using the wrong method to contact them even though they make it very clear where to send an email on their website. The result seems predictable. But anyway, now you know. Great.

    I was. But I didn't know that. I had never had a question about my account before, and Kat had always been so nice about answering any questions I had. I assumed those emails were fanclub related, and the mods were here for forum questions. if she had always answered before and never mentioned anything, how would I know? pretty simple to do what santos did.

    Hugh Freaking Dillon is currently out of the office, returning sometime in the fall




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