Does anybody know what the wait time for a reply from 10Club is? I emailed them last friday about my single not arriving and they haven't replied. They told me two months ago to wait a few more weeks.
I don't want to sound whiny, I just want what I paid for, and i'm concerned i'm not going to get it at all.
I emailed them 4weeks ago about my Deep mag and vinyl got a reply pretty quick, i only mailed them because i had an email saying my goods were in the process of being dispatched(i hadn't ordered anything so could only be my yearly goods).
I know their always late coming but come on i've still not received it.
If i was ever the problem, i'd certainly never admit it...
Would be great to hear something official about this delay - yeah, I know they are busy with tour/single announcement, but this membership fee has to be worth something, right?
I emailed them about this also about a week ago. I got a reply overnight and they have sent out replacements which is awesome! They haven't turned up as yet though!
2007 London
2009 Manchester
2010 Dublin / London
2012 Manchester I & II / Berlin I & II / EV: Manchester
2014 Amsterdam I & II / Vienna / Berlin / Leeds
Comments
I don't want to sound whiny, I just want what I paid for, and i'm concerned i'm not going to get it at all.
I know their always late coming but come on i've still not received it.
perhaps each member must email for a replacement?
I know it usually takes about a month for it to arrive but I haven't seen hide nor hair of mine. :(
Got mine a few days ago after emailing 10c about a replacement.
MEN Arena 20-21/06/12
Leeds 08/07/14
Milton Keynes 11/07/14
Mexico City 28/11/15
EV London 6-7/6/17
Emailed 10c a few times about this but no reply.
They got straight back to me and it was put in my order history and got it a few weeks later. Still waiting on the membership gift though.
MEN Arena 20-21/06/12
Leeds 08/07/14
Milton Keynes 11/07/14
Mexico City 28/11/15
EV London 6-7/6/17
There's a whole stack of these sat in a corner somewhere.
2009 Manchester
2010 Dublin / London
2012 Manchester I & II / Berlin I & II / EV: Manchester
2014 Amsterdam I & II / Vienna / Berlin / Leeds