Europe 2012 Ticket Pre-sale Update

RubysdadRubysdad Posts: 133
edited June 2012 in The Porch
Europe 2012 Ticket Pre-sale Update
12.14.11

Dear Ten Club Members:



Since the ticketing site problems occurred, we have worked in conjunction with our new ticketing partners at CrowdSurge as they've investigated the reasons for Tuesday's site failure.

As most of you know, Ten Club experienced a ticketing system failure earlier this year, after which we made a decision to switch from our internal ticketing system to a successful state-of-the art ticketing company, CrowdSurge, in order to ensure that Ten Club members would have a seamless pre-sale experience.

CrowdSurge is an independent ticketing company dedicated to the highest level of service for ticket purchasers, and has handled successful ticket sales for comparable sized artists for the last three years.

Given that Tuesday's pre-sale system failure mirrored that of the Ten Club ticketing failure earlier this year -- on entirely different systems, and unrelated to server capacity -- all involved now strongly believe that there has been an act of sabotage from an outside source that has prevented fans from executing their ticket purchases. CrowdSurge and TenClub will conduct further investigation into this matter.

What this means for the current pre-sale:

If you have already successfully purchased tickets, your ticket order is complete and you do not have to await further instructions; you will have received an email confirmation from CrowdSurge. All Ten Club benefits and policies -- including wristbands for early entry -- will remain the same.

The Ten Club pre-sale has now been terminated because neither CrowdSurge nor Ten Club can conduct a successful presale within the time limits before the public on sales begin.

We have released the unsold Ten Club presale ticket inventory into the public on sale inventory, which will take place Thursday-Sunday. (Full public on sale schedule is listed below.)

We will be issuing EARLY ENTRY wristbands to eligible Ten Club members who are able to obtain Standing General Admission tickets through the official public on sale ticketing vendors.

Information on how to obtain wristbands will be sent out next week.

Note: Please know that tickets purchased through third party ticket touts will not be eligible for early entry wristbands.


Public on sale ticket sale links and times are as follows:

Manchester:

Dec 16 at 9:00am GMT

http://www.livenation.co.uk/



Amsterdam:

Dec 17 at 10:00am CET

http://www.livenation.nl/

http://www.ticketmaster.nl/



Berlin:

Dec 15 at 10:00am CET

http://www.tickets.de/



Stockholm:

Dec 15 at 9:00am CET

http://www.ticnet.se/



Oslo:

Dec 15 at 9:00am CET

http://www.billettservice.no/



Copenhagen:

Dec 15 at 10:00am CET

http://www.billetnet.dk/



As always, please email Ten Club at <!-- e --><a href="mailto:[email protected]">[email protected]</a><!-- e --> with any and all questions.

The CrowdSurge customer support email address is <!-- e --><a href="mailto:[email protected]">[email protected]</a><!-- e -->

With apologies, Ten Club
Post edited by Unknown User on
«13456720

Comments

  • Listen all y'all it's a Sabotage!!!!
  • Wristbands for tencliubmember or tenclubmember + a friend?
    The man they call my enemy. I've seen his eyes, he looks just like me - A mirror...
  • It's clearly Bush's fault
  • 8181 Needing a ride to Forest Hills and a ounce of weed. Please inquire within. Thanks. Or not.Posts: 58,276
    this should be good
    81 is now off the air

    Off_Air.jpg
  • is that an apology?

    is that accepting responsibility for repeated failure?

    nope, neither.
    I shit and I stink, I'm real, join the club...
  • UKDaveUKDave Posts: 5,557
    wtf? :evil:
    Astoria Crew
    Troubled souls unite, we got ourselves tonight...
    Astoria, Dublin, Reading 06
    Katowice, Wembley 07
    SBE, Manchester, O2 09
    Hyde Park 10
    Manchester 1&2 12
    This is just g'bye for now...
  • KingJeremyDKingJeremyD Posts: 2,252
    What a joke...


    So why even be in the 10c?..Besides the chance to purcahse merchandise...Which most of the items when can purchase from other websites...Besides the t-shirts etc..
  • jethrojam420jethrojam420 Foxborough MAPosts: 1,074
    81 wrote:
    this should be good
    yep
    8/29/00*5/2/03*7/2/03*7/3/03*7/11/03*9/28/04*5/24/06*6/28/08*5/15/10*5/17/10* 10/16/13*10/25/13* 4/28/16*4/28/16*8/5/16*8/7/16 EV 6/15/11 Brad 10/27/02
  • why did pj.com slow to a crawl during the ticket pre-sale? Sabotage to both sites? Really?
  • Wristbands for tencliubmember or tenclubmember + a friend?

    Good question.....
  • KingJeremyDKingJeremyD Posts: 2,252
    Can't wait until pearl jam tours the U.S....Probably will have to purchase a new laptop after the online ticket sale for the tickets..Since I will probably destroy my laptop after the site crashes etc..

    Jeremy
  • Thanks for nothing.

    Appreciate your total lack of an apology, Tim. Don't let us keep you from other things now.
    <a href="http://www.flickr.com/photos/jmgphotos/sets/72157600802942672/">My Pearl Jam Photos</a>

    <a href="http://www.flickr.com/photos/jmgphotos/4731512142/"; title="PJ Banner2 by Mister J Photography, on Flickr"><img src="http://farm2.static.flickr.com/1135/4731512142_258f2d6ab4_b.jpg"; width="630" height="112" alt="PJ Banner2" /></a>
  • Better DanBetter Dan Posts: 5,668
    81 wrote:
    this should be good
    yep


    I can't be the only one laughing at their sabotage excuse can I :lol: So Alpine was also sabotage or just this incident? Considering that 10C accused someoen of hacking for viewing a buy button that many people could see during the alpine presale...I don't really trust that these people know what they are talking about.
    4/05/03, 4/06/03, 6/09/03, 10/22/03, 12/07/05, 5/16/06, 5/17/06, 5/19/06, 5/20/06, 5/22/06, 6/11/08, 6/12/08, (EV) 6/20/09, 10/04/09, 10/06/09, 10/07/09, 10/09/09, 5/03/10, 5/04/10, 5/06/10, 5/07/10, (EV) 7/11/11, (EV) 7/12/11, 9/03/11, 9/04/11, 9/30/12,
  • I feel bad for you guys .This is just as bad as Alpine. 10c really dropped the ball on this one.
  • 8181 Needing a ride to Forest Hills and a ounce of weed. Please inquire within. Thanks. Or not.Posts: 58,276
    I feel bad for you guys .This is just as bad as Alpine. 10c really dropped the ball on this one.


    it's worse than alpine.
    81 is now off the air

    Off_Air.jpg
  • i find "sabotage" hard to swallow...is there some clandestine group of ticket scalpers out there, with expert hackers at their disposal, that exists solely to fuck up Pearl Jam ticket sales?? sounds pretty far fetched.

    grow a pair and accept responsibility.
    I shit and I stink, I'm real, join the club...
  • eyejackereyejacker Posts: 1,259
    edited December 2011
    I need a wristband for me and one for my girlfriend who is not a 10C member.. we'll be travelling from Greece together and don't want to get separated at the gigs... Please make sure you have 2 wristbands for any member who requires them.. thanks...

    btw...

    http://www.youtube.com/watch?v=z5rRZdiu1UE
  • KingJeremyDKingJeremyD Posts: 2,252
    pakalolo wrote:
    why did pj.com slow to a crawl during the ticket pre-sale? Sabotage to both sites? Really?


    It was those dam Beastie Boys...They did it.. :lol:
  • The message board with no more than 200+ members crashed at the same time.

    Its is a problem with 10C network infrastructure or database.

    Call Bill Gates, he's around the block.
    The man they call my enemy. I've seen his eyes, he looks just like me - A mirror...
  • Yoda73Yoda73 Posts: 10
    Oh yes now it is a sabotage and 10c is unable to do anymore presales. Tell you what, i am out! There's no more reason for me to remain a member of this organisation. I get my tickets elsewhere, or i don't. Quite frankly, i don't care at this point. And posting this update in the middle of the night here in europe is a fucking joke...
  • Wma31394Wma31394 Posts: 3,045
    Sabatoge.. :lol: :lol: :lol:
    "Going where the water tastes like wine!"
  • (((((THANK YOU))))) and I mean it by heart.
    At least the waiting is over and I believe you that there is more behind.

    need sleep now, so good night and later
    there is no way to peace, peace is the way!
    ...the world is come undone, I like to change it everyday but change don't come at once, it's a wave, building before it breaks.
  • Brisk.Brisk. Posts: 11,241
    That's terrible, so people who don't have tickets are battling against the GENERAL PUBLIC when they pay for a membership which is meant to give them access to pre-sales and easier access to tickets..
  • neilybabes86neilybabes86 Posts: 16,057
    refund please :lol:
    i post on the board of a band that doesn't exsist anymore .......i need my head examined.......
  • Ok, that's finally a word from 10C and I'll accept it.
    But they have to reflect upon lots of issues and they know them all.
  • Somebody is going to be in big trouble if they get caught.
    1c23PJM
    Hey God, there's nothing left for me to hide. I lost my ignorance, security and pride.
    48267.gif?d=mojo
  • myramyra Posts: 1,257
    81 wrote:
    I feel bad for you guys .This is just as bad as Alpine. 10c really dropped the ball on this one.


    it's worse than alpine.

    D.E.F.I.N.I.T.E.L.Y.

    I mean, seriously, could it ever be worse than this ? :roll:
  • eyejackereyejacker Posts: 1,259
    I HATE WAKING UP EARLY!!!! 10AM!!!! ARE YOU OUT OF YOUR MIND?????? :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted:
  • dimitrispearljamdimitrispearljam NINUNINOPROPosts: 136,515
    so,someone can buy only one tix?or must be pair...
    anyway,atleast something came up as update for not all members waiting with no reason..
    please fix the problem once for all
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • Somebody is going to be in big trouble if they get caught.

    they didnt get caught after sabotaging the PJ20 sale...i really doubt they will catch these imaginary people.
    I shit and I stink, I'm real, join the club...
Sign In or Register to comment.