Ticketing Issues (Use this thread only)

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  • RE4790 wrote:

    No. All PJ fans are equal and all should have an equal shot tickets... country of origin be damned.
    How often do we hear people who can't affort to, or aren't able to, travel to shows plead for Pearl Jam to play in their neck of the woods? Imagine you were one of those people and when your chance to see the band you love play in your home town finally comes, you can't go because people who can afford to, or are able to fly all over the world to see them at will snapped up all the tickets quicker. Why would the band bother flying to these places if not to give the people who live there their chance? Otherwise, they may as well hole up in Vegas like Elvis.

    I think geographical preference, at least at the beginning of a pre-sale is much more equitable.
    93: Slane
    96: Cork, Dublin
    00: Dublin
    06: London, Dublin
    07: London, Copenhagen, Nijmegen
    09: Manchester, London
    10: Dublin, Belfast, London & Berlin
    11: San José
    12: Isle of Wight, Copenhagen, Ed in Manchester & London x2
  • sickofit wrote:
    Ticketing issues eh? I have ticketing issues...I had to hand over my cash to ticnet - swedish Ticketmaster :P But worse than that I was part of the debacle that was last night...3 hours only to have my tickets taken out of my cart sevral times, payment process denied - I was literally begging them to take thousands from me!!

    Please help find us a system that can handle every legitimate order/purchase sequentially right from making the order, comfirming it and all the way to a confirmation.

    Even though I kept having to try to search for tickets on the Ticnet.se (swedish ticketmaster) site, I eventually got tickets offered to me and slowly but surely got to pay for them and got a confirmation and thereafter e-tickets.

    I dare say I'd rather take my chances with whatever system u guys used for PJ20 tix...at least it only took me 3hrs to get tix then :mrgreen:

    Billetservice.no charged me 145 NOK for sending my tickets to Sweden... :?
    Give a monkey a brain and he'll swear he's the center of the Universe...
  • JennytreeJennytree Posts: 5,340

    I think geographical preference, at least at the beginning of a pre-sale is much more equitable.

    You say that just cos you've moved to the UK and thus geographically closer to most of the shows :lol:
    This is me:
    http://www.facebook.com/jennytree

    SMELL YER MA!
  • Jennytree wrote:

    I think geographical preference, at least at the beginning of a pre-sale is much more equitable.

    You say that just cos you've moved to the UK and thus geographically closer to most of the shows :lol:


    :? ssssshhhhhh..... :?

    :D
    93: Slane
    96: Cork, Dublin
    00: Dublin
    06: London, Dublin
    07: London, Copenhagen, Nijmegen
    09: Manchester, London
    10: Dublin, Belfast, London & Berlin
    11: San José
    12: Isle of Wight, Copenhagen, Ed in Manchester & London x2
  • i'm just gonna go ahead and be another one saying what a thousand people already said:

    i had the same problems as most:
    - took time off work i couldn't afford to take just for this
    - had my 3 tickets (berlin, oslo, copenhagen) in the cart after a few minutes, but couldn't complete the transaction (several times)
    - got the 'cart empty' message (several times)
    - tried all the browsers
    - got the 'queue' message, waited, then the error message
    - hit F5 around 9,000 times (yes, i did the math) before finally getting the frustrating 'technical issues' message
    - stayed up way past my time waiting for another update, fearing blinking the exact moment things came back to normal and missing the action
    - got very little sleep, and spent all day stressed and finding ways to connect (while working all over the city) to check if there are news
    - and saw no news..

    and from here on, it's all me:

    honestly, i don't understand about servers or ticketing systems or evil corporations or any of this crap..
    i am also not one of the early 90's 10c members, i haven't posted a million times in the forum, and i haven't been to dozens of concerts..

    i'm not the most dedicated fan, but i am a fan. i love this band, they are an important part of my life, and i'd like tickets, preferably making the money i spent on my membership worth it..

    i don't care whose fault it is (but it's both 10c's and Crowdsurge's, i won't dare involving the band), just please find a solution and get me tickets!

    i don't hate 10c. i am upset, and i don't think they are happy with the situation either. i will most likely suffer again and be frustrated yet again next tour, but hey, whatever, it's PJ, it's worth it.

    so... tickets? pretty please?
    or at least some information? any information?

    peace. r0ck.
    [ 14 ]
    san diego '06 | los angeles '06 | los angeles '06 | san francisco '06 | seattle '09 | salt lake city '09 | los angeles '09 | los angeles '09 | philadelphia '09 | arras '10 | lisbon '10 | berlin '12 | oslo '12 | copenhagen '12
  • Otherwise, they may as well hole up in Vegas like Elvis.

    Now there's an idea... :lol:8-):lol:
    Like a cloud dropping rain
    I'm discarding all thought
    I'll dry up, leaving puddles on the ground
    I'm like an opening band for the sun
  • mfc2006mfc2006 HTOWN Posts: 37,489
    A few simple thoughts:
    -Comminication is key.
    -Stagger the sales
    -Fix the system

    Hope everyone is able to get tickets. Happy Holidays, everyone!
    I LOVE MUSIC.
    www.cluthelee.com
    www.cluthe.com
  • big mickbig mick Hull UK Posts: 773
    RE4790 wrote:

    No. All PJ fans are equal and all should have an equal shot tickets... country of origin be damned.
    How often do we hear people who can't affort to, or aren't able to, travel to shows plead for Pearl Jam to play in their neck of the woods? Imagine you were one of those people and when your chance to see the band you love play in your home town finally comes, you can't go because people who can afford to, or are able to fly all over the world to see them at will snapped up all the tickets quicker. Why would the band bother flying to these places if not to give the people who live there their chance? Otherwise, they may as well hole up in Vegas like Elvis.

    I think geographical preference, at least at the beginning of a pre-sale is much more equitable.
    I agree, geographical preferance all the way, I can't afford to do Canada or the US, but what I can stretch to is the UK date and 1 close European date and that's a push. 10C when making your decisions please make them fair.
    Reading England 2006, Manchester England 2009, London England 2010, Manchester 1 2012, EV London 1 2012
  • alesekalesek Posts: 809
    really an irony - does the best fan base of the best band in the world deserve this?
    14/6/00 Prague 22/9/06 Prague 12/6/07 Munich 15/8/09 Berlin 22/06/10 Dublin 23/06/10 Belfast 30/06/10 Berlin 26/06/12 Amsterdam 02/07/12 Prague 04/07/12 Berlin 05/07/12 Berlin 07/07/12 Stockholm 09/07/12 Oslo 10/07/12 Copenhagen 25/6/14 Vienna 26/6/14 Berlin 1/7/18 Prague 3/7/18 Krakow 5/7/18 Berlin
  • RE4790RE4790 Posts: 806
    RE4790 wrote:

    No. All PJ fans are equal and all should have an equal shot tickets... country of origin be damned.
    How often do we hear people who can't affort to, or aren't able to, travel to shows plead for Pearl Jam to play in their neck of the woods? Imagine you were one of those people and when your chance to see the band you love play in your home town finally comes, you can't go because people who can afford to, or are able to fly all over the world to see them at will snapped up all the tickets quicker. Why would the band bother flying to these places if not to give the people who live there their chance? Otherwise, they may as well hole up in Vegas like Elvis.

    I think geographical preference, at least at the beginning of a pre-sale is much more equitable.

    Then you can try for tickets in the general sale since no venue is exclusively 10c. Imagine you have to work the night your favorite band is playing in your geographic area, but you couldn't get tickets to another show because geographic restrictions were placed on the tickets sales. Think about how your idea would work for MSG or Philly.
  • big mickbig mick Hull UK Posts: 773
    RE4790 wrote:

    No. All PJ fans are equal and all should have an equal shot tickets... country of origin be damned.
    How often do we hear people who can't affort to, or aren't able to, travel to shows plead for Pearl Jam to play in their neck of the woods? Imagine you were one of those people and when your chance to see the band you love play in your home town finally comes, you can't go because people who can afford to, or are able to fly all over the world to see them at will snapped up all the tickets quicker. Why would the band bother flying to these places if not to give the people who live there their chance? Otherwise, they may as well hole up in Vegas like Elvis.

    I think geographical preference, at least at the beginning of a pre-sale is much more equitable.
    Reading England 2006, Manchester England 2009, London England 2010, Manchester 1 2012, EV London 1 2012
  • WhyNotSwedenWhyNotSweden Sweden Posts: 4,308

    Billetservice.no charged me 145 NOK for sending my tickets to Sweden... :?

    I actually got mad about this too, payed 800Nok for a floor ticket, but im in, just Stockholm and Copenhagen tickets left to get....
    -95, Stockholm (MirrorBall Tour)
    -00, Stockholm
    -07, Copenhagen
    -09, Berlin
    -10, Berlin
    -11, East Troy 1+2
    -12, Stockholm, Oslo, Copenhagen, EV London 2
    -13, London, Chicago
    -14, Amsterdam 1+2, Berlin, Stockholm, Oslo
    -16, TOTD San Francisco 1+2
    -17, EV Amsterdam 2+3
    -18, Amsterdam 1+2, London 1+(2), Barcelona, London 2
    -19, EV Brussels

  • Bottom line is the Ten Club has to get a better in house system. A bigger and better server "world class" as they said themselves after the Alpine Valley and Canadian pre-sale debacle.

    I didn't even try and get tix but I can just imagine the frustration experienced by the faithful yesterday. It is absolutely un-acceptable and avoiding the situation is making it worse.

    As far as seniority goes, I believe that it should only come into play after you have purchased tickets. It never has given you front of the line privelages and I don't think it should start now, even though it would be better for me because I have a great number.

    And lastly the geographical problem; should you have the chance to buy tickets to your local venue before anyone else? Maybe you should, but this has never been the case, and it can't start now. The last Toronto shows were full of people from all over the globe and people I know who live right downtown that wanted to go couldn't because it was sold out. So let's just accept that PJ are in demand worldwide and that the internet has made it possible to buy tickets anywhere anytime. Well that is of course if you are using a ticketing system that works! :D
  • I think geographical preference, at least at the beginning of a pre-sale is much more equitable.
    no thank you :P
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • How about we all get Pearl Jam implants in our bodies so we can just walk through security in any venue? We could also use it for online downloads... Really, it would be a very useful solution ;-)
    Like a cloud dropping rain
    I'm discarding all thought
    I'll dry up, leaving puddles on the ground
    I'm like an opening band for the sun
  • big mickbig mick Hull UK Posts: 773
    RE4790 wrote:
    RE4790 wrote:

    No. All PJ fans are equal and all should have an equal shot tickets... country of origin be damned.
    How often do we hear people who can't affort to, or aren't able to, travel to shows plead for Pearl Jam to play in their neck of the woods? Imagine you were one of those people and when your chance to see the band you love play in your home town finally comes, you can't go because people who can afford to, or are able to fly all over the world to see them at will snapped up all the tickets quicker. Why would the band bother flying to these places if not to give the people who live there their chance? Otherwise, they may as well hole up in Vegas like Elvis.

    I think geographical preference, at least at the beginning of a pre-sale is much more equitable.

    Then you can try for tickets in the general sale since no venue is exclusively 10c. Imagine you have to work the night your favorite band is playing in your geographic area, but you couldn't get tickets to another show because geographic restrictions were placed on the tickets sales. Think about how your idea would work for MSG or Philly.
    I don't think any solution is going to be fair for all, however some decisions need to be made quickly in order to progress with this, I hope that the people in the right places make good decisions and manage to appease as many customers as possible in order for there to be as little bad feeling as possible. However if I don't get tickets there will be bad feeling....... Sorry.
    Reading England 2006, Manchester England 2009, London England 2010, Manchester 1 2012, EV London 1 2012
  • mfc2006 wrote:
    A few simple thoughts:
    -Comminication is key.
    -Stagger the sales
    -Fix the system

    Hope everyone is able to get tickets. Happy Holidays, everyone!
    -Hire Cluthe/Lee to be the musak as you wait for you ticket order. People would be much more mellow...
    GoiMTvP.gif
  • Personally, I don't like the idea of geographical preference...

    As a resident of the southern US, if this was in place, I would NEVER be able to see a show with the chance of getting 10C tix.

    I agree with others that staggering the sales would seem to work, thinning out the # of people trying at a given time. But from the posts that I have read, it seems like a lot of people were trying for multiple shows, so I don't know how much the buying would have been thinned out.

    I was lucky, I wanted tickets to Amsterdam and I was one of the lucky few who were able to get them :oops: (I did wait to get the email confirmation from CrowdSurge before getting too excited). Do I feel bad that others who wanted to get tickets didn't? Hell yes I do! Would I have been disappointed if I hadn't been so lucky? Absolutely, but it wouldn't have been the end of the world, it just would have meant that I would go to the Caribbean in the summer instead of Europe and hold out hope that PJ would maybe decide to play a show somewhere near Atlanta.

    Hopefully everyone who wasn't lucky yesterday will get their chance, it is unfortunate that after the PJ20 fiasco (of which I spent 8 hours on a computer until I got lucky) that this continues to happen. Best of luck to everyone over the next couple of days!
    "Then the Spirit of God hovered over the water, and God said, Let there be music, and there was Pearl Jam."

    Whose idea was it for the word "Lisp" to have an "S" in it?
  • MurielMuriel Posts: 27
    In my opinion it is now VERY late afternoon and almost evening. Please, put us all out of our miseries!!! I don't want to end up only seeing my favourite band on a festival with a short show (but at least I already got tickets, through general sale I might add, for Werchter :D )!!!
    I know I was born and I know that I'll die
    The in between is mine
    I AM MINE
  • RE4790 wrote:
    RE4790 wrote:

    No. All PJ fans are equal and all should have an equal shot tickets... country of origin be damned.
    How often do we hear people who can't affort to, or aren't able to, travel to shows plead for Pearl Jam to play in their neck of the woods? Imagine you were one of those people and when your chance to see the band you love play in your home town finally comes, you can't go because people who can afford to, or are able to fly all over the world to see them at will snapped up all the tickets quicker. Why would the band bother flying to these places if not to give the people who live there their chance? Otherwise, they may as well hole up in Vegas like Elvis.

    I think geographical preference, at least at the beginning of a pre-sale is much more equitable.

    Then you can try for tickets in the general sale since no venue is exclusively 10c. Imagine you have to work the night your favorite band is playing in your geographic area, but you couldn't get tickets to another show because geographic restrictions were placed on the tickets sales. Think about how your idea would work for MSG or Philly.

    Interesting point. So it may not work in all situations, certainly not on a city level, but that's not what I was thinking of - more country- or regional-level. When they haven't played in Scandinavia for so many years, I think it's only fair that Scandinavian fans get the best opportunity to see them when they're in town. I'm talking about an hour or two headstart, that's all.
    93: Slane
    96: Cork, Dublin
    00: Dublin
    06: London, Dublin
    07: London, Copenhagen, Nijmegen
    09: Manchester, London
    10: Dublin, Belfast, London & Berlin
    11: San José
    12: Isle of Wight, Copenhagen, Ed in Manchester & London x2
  • RE4790RE4790 Posts: 806
    edited December 2011
    mh210105 wrote:

    I think geographical preference, at least at the beginning of a pre-sale is much more equitable.
    I agree, geographical preference all the way, I can't afford to do Canada or the US, but what I can stretch to is the UK date and 1 close European date and that's a push. 10C when making your decisions please make them fair.

    Why are you more entitled to those tickets than someone from China, Japan, India, etc. where they don't tour at all? What if you were spending your gap year in the US? Or studying at at foreign school where a show was going to be played? The extreme competition for tickets is unfortunate, but no fan should be "more equal" than another in their chances for attending.

    Put one show on sale each hour and/or use ticketmaster. Problem solved.
  • Tried to get tickets for Manchester for hours last night. Timed out...timed out..... high demand on webpage etc.

    My wife (hipkissjulia) also tried for the same venue with no avail.

    No tickets out of 4!!!!!!!! :cry:

    Please give a decent amount of notice for when tickets become available as we both work and took time off to book yesterday!!!

    Thanks for the official thread!
  • Does anyone actually believe that news will come out soon?

    As I'm at work, and can stay connected for at least another couple of hours, after that I need to get in the car and go home which means I wont be able to keep checking for at least an hour.

    I guess then it'll be another evening spent with the laptop checking/hoping/praying for some kind of positive informative news.


    Not happy!!
    Reading Festival - Aug 27, 2006 ** Wembley Arena - Jun 18, 2007 **Shepherd's Bush Empire - Aug 11, 2009 ** Manchester Evening News Arena - Aug 17, 2009 ** O2 Arena London - Aug 18, 2009 ** The O2 Dublin - Jun 22, 2010 ** Hyde Park London - Jun 25, 2010 ** Heineken Jammin' Festival Venice - Jul 06, 2010 ** Manchester Arena - June 20th, 2012 ** Manchester Arena - June 21st, 2012 ** Berlin 02 World - July 5th, 2012 ** Leeds First Direct Arena - July 8th, 2014 ** Milton Keynes Bowl - July 11th, 2014 ** London O2 Arena - July 18th, 2018
  • tino_11tino_11 Posts: 2,161
    RE4790 wrote:

    No. All PJ fans are equal and all should have an equal shot tickets... country of origin be damned.
    How often do we hear people who can't affort to, or aren't able to, travel to shows plead for Pearl Jam to play in their neck of the woods? Imagine you were one of those people and when your chance to see the band you love play in your home town finally comes, you can't go because people who can afford to, or are able to fly all over the world to see them at will snapped up all the tickets quicker. Why would the band bother flying to these places if not to give the people who live there their chance? Otherwise, they may as well hole up in Vegas like Elvis.

    I think geographical preference, at least at the beginning of a pre-sale is much more equitable.

    Agree 100%
    'F*** the pessimists. F*** 'em.' Eddie Vedder
  • Just got of the phone with Crowdsurge (again):

    - they're aware of the fact general sale is tomorrow morning so they will do anything to restart the ticket sale tonight

    - we should be getting an e-mail within an hour or so, as soon as they had approval from the ten club
    2006 Arnhem - Antwerp - Paris 2007 Nijmegen - Werchter 2009 Rotterdam 2010 Nijmegen - Arras - Werchter 2012 Amsterdam - Werchter - Arras - Berlin 2014 Amsterdam - Berlin - Werchter 2018 Pinkpop - London - Berlin - Werchter - London
    @BelgianPJfan
  • Hairy DaneHairy Dane Denmark Posts: 205
    Still being superpositive and sending out great karma, but we are coming up on the 24-hour mark from yesterdays pre-sale start. And I haven't really planned on spending another night staring into a computerscreen with no info on it.
    I/we know you're all busy and I for one still love you all in ten club, but any chance of an update today?
    Have fun, walk hard and stay alive.
  • MurielMuriel Posts: 27
    Oh, quick question:

    Imagine we do get through the crowdsurge system and everything is confirmed, do we have to print a confirmation "screen" or is it an e-mailconfrimation that we need to print to pick up tickets (assuming that this will all still happen).

    Sorry, but this is my 1st attempt to buy tickets through our fanclub and untill now I haven't been able to understand a single thing that's been going on..........
    I know I was born and I know that I'll die
    The in between is mine
    I AM MINE

  • Billetservice.no charged me 145 NOK for sending my tickets to Sweden... :?

    I actually got mad about this too, payed 800Nok for a floor ticket, but im in, just Stockholm and Copenhagen tickets left to get....

    Why they don't offer print-yourself-tickets is beyond me...
    Give a monkey a brain and he'll swear he's the center of the Universe...
  • Only few words: one step up, two steps back.
  • redrockredrock Posts: 18,341
    -Hire Cluthe/Lee to be the musak as you wait for you ticket order. People would be much more mellow...

    :mrgreen: :thumbup:

    Did you get yourself sorted or are you still trying?
This discussion has been closed.