Ticketing Issues (Use this thread only)

big mick · December 2011

wolfamongwolves wrote:

RE4790 wrote:

No. All PJ fans are equal and all should have an equal shot tickets... country of origin be damned.

How often do we hear people who can't affort to, or aren't able to, travel to shows plead for Pearl Jam to play in their neck of the woods? Imagine you were one of those people and when your chance to see the band you love play in your home town finally comes, you can't go because people who can afford to, or are able to fly all over the world to see them at will snapped up all the tickets quicker. Why would the band bother flying to these places if not to give the people who live there their chance? Otherwise, they may as well hole up in Vegas like Elvis.

I think geographical preference, at least at the beginning of a pre-sale is much more equitable.

WhyNotSweden · December 2011

deserteddotse wrote:

Billetservice.no charged me 145 NOK for sending my tickets to Sweden... :?

I actually got mad about this too, payed 800Nok for a floor ticket, but im in, just Stockholm and Copenhagen tickets left to get....

left the porch · December 2011

Bottom line is the Ten Club has to get a better in house system. A bigger and better server "world class" as they said themselves after the Alpine Valley and Canadian pre-sale debacle.

I didn't even try and get tix but I can just imagine the frustration experienced by the faithful yesterday. It is absolutely un-acceptable and avoiding the situation is making it worse.

As far as seniority goes, I believe that it should only come into play after you have purchased tickets. It never has given you front of the line privelages and I don't think it should start now, even though it would be better for me because I have a great number.

And lastly the geographical problem; should you have the chance to buy tickets to your local venue before anyone else? Maybe you should, but this has never been the case, and it can't start now. The last Toronto shows were full of people from all over the globe and people I know who live right downtown that wanted to go couldn't because it was sold out. So let's just accept that PJ are in demand worldwide and that the internet has made it possible to buy tickets anywhere anytime. Well that is of course if you are using a ticketing system that works!

dimitrispearljam · December 2011

wolfamongwolves wrote:

I think geographical preference, at least at the beginning of a pre-sale is much more equitable.

no thank you :P

Riot_Rain · December 2011

How about we all get Pearl Jam implants in our bodies so we can just walk through security in any venue? We could also use it for online downloads... Really, it would be a very useful solution ;-)

big mick · December 2011

RE4790 wrote:

wolfamongwolves wrote:

RE4790 wrote:

No. All PJ fans are equal and all should have an equal shot tickets... country of origin be damned.

How often do we hear people who can't affort to, or aren't able to, travel to shows plead for Pearl Jam to play in their neck of the woods? Imagine you were one of those people and when your chance to see the band you love play in your home town finally comes, you can't go because people who can afford to, or are able to fly all over the world to see them at will snapped up all the tickets quicker. Why would the band bother flying to these places if not to give the people who live there their chance? Otherwise, they may as well hole up in Vegas like Elvis.

I think geographical preference, at least at the beginning of a pre-sale is much more equitable.

Then you can try for tickets in the general sale since no venue is exclusively 10c. Imagine you have to work the night your favorite band is playing in your geographic area, but you couldn't get tickets to another show because geographic restrictions were placed on the tickets sales. Think about how your idea would work for MSG or Philly.

I don't think any solution is going to be fair for all, however some decisions need to be made quickly in order to progress with this, I hope that the people in the right places make good decisions and manage to appease as many customers as possible in order for there to be as little bad feeling as possible. However if I don't get tickets there will be bad feeling....... Sorry.

Black Diamond · December 2011

mfc2006 wrote:

A few simple thoughts:
-Comminication is key.
-Stagger the sales
-Fix the system

Hope everyone is able to get tickets. Happy Holidays, everyone!

-Hire Cluthe/Lee to be the musak as you wait for you ticket order. People would be much more mellow...

MaxGoldenrod · December 2011

Personally, I don't like the idea of geographical preference...

As a resident of the southern US, if this was in place, I would NEVER be able to see a show with the chance of getting 10C tix.

I agree with others that staggering the sales would seem to work, thinning out the # of people trying at a given time. But from the posts that I have read, it seems like a lot of people were trying for multiple shows, so I don't know how much the buying would have been thinned out.

I was lucky, I wanted tickets to Amsterdam and I was one of the lucky few who were able to get them :oops: (I did wait to get the email confirmation from CrowdSurge before getting too excited). Do I feel bad that others who wanted to get tickets didn't? Hell yes I do! Would I have been disappointed if I hadn't been so lucky? Absolutely, but it wouldn't have been the end of the world, it just would have meant that I would go to the Caribbean in the summer instead of Europe and hold out hope that PJ would maybe decide to play a show somewhere near Atlanta.

Hopefully everyone who wasn't lucky yesterday will get their chance, it is unfortunate that after the PJ20 fiasco (of which I spent 8 hours on a computer until I got lucky) that this continues to happen. Best of luck to everyone over the next couple of days!

Muriel · December 2011

In my opinion it is now VERY late afternoon and almost evening. Please, put us all out of our miseries!!! I don't want to end up only seeing my favourite band on a festival with a short show (but at least I already got tickets, through general sale I might add, for Werchter

)!!!

wolfamongwolves · December 2011

RE4790 wrote:

wolfamongwolves wrote:

RE4790 wrote:

No. All PJ fans are equal and all should have an equal shot tickets... country of origin be damned.

How often do we hear people who can't affort to, or aren't able to, travel to shows plead for Pearl Jam to play in their neck of the woods? Imagine you were one of those people and when your chance to see the band you love play in your home town finally comes, you can't go because people who can afford to, or are able to fly all over the world to see them at will snapped up all the tickets quicker. Why would the band bother flying to these places if not to give the people who live there their chance? Otherwise, they may as well hole up in Vegas like Elvis.

I think geographical preference, at least at the beginning of a pre-sale is much more equitable.

Then you can try for tickets in the general sale since no venue is exclusively 10c. Imagine you have to work the night your favorite band is playing in your geographic area, but you couldn't get tickets to another show because geographic restrictions were placed on the tickets sales. Think about how your idea would work for MSG or Philly.

Interesting point. So it may not work in all situations, certainly not on a city level, but that's not what I was thinking of - more country- or regional-level. When they haven't played in Scandinavia for so many years, I think it's only fair that Scandinavian fans get the best opportunity to see them when they're in town. I'm talking about an hour or two headstart, that's all.

RE4790 · December 2011

mh210105 wrote:

I think geographical preference, at least at the beginning of a pre-sale is much more equitable.

I agree, geographical preference all the way, I can't afford to do Canada or the US, but what I can stretch to is the UK date and 1 close European date and that's a push. 10C when making your decisions please make them fair.

Why are you more entitled to those tickets than someone from China, Japan, India, etc. where they don't tour at all? What if you were spending your gap year in the US? Or studying at at foreign school where a show was going to be played? The extreme competition for tickets is unfortunate, but no fan should be "more equal" than another in their chances for attending.

Put one show on sale each hour and/or use ticketmaster. Problem solved.

julesandian · December 2011

Tried to get tickets for Manchester for hours last night. Timed out...timed out..... high demand on webpage etc.

My wife (hipkissjulia) also tried for the same venue with no avail.

No tickets out of 4!!!!!!!!

Please give a decent amount of notice for when tickets become available as we both work and took time off to book yesterday!!!

Thanks for the official thread!

Kingcla · December 2011

Does anyone actually believe that news will come out soon?

As I'm at work, and can stay connected for at least another couple of hours, after that I need to get in the car and go home which means I wont be able to keep checking for at least an hour.

I guess then it'll be another evening spent with the laptop checking/hoping/praying for some kind of positive informative news.

Not happy!!

tino_11 · December 2011

wolfamongwolves wrote:

RE4790 wrote:

No. All PJ fans are equal and all should have an equal shot tickets... country of origin be damned.

How often do we hear people who can't affort to, or aren't able to, travel to shows plead for Pearl Jam to play in their neck of the woods? Imagine you were one of those people and when your chance to see the band you love play in your home town finally comes, you can't go because people who can afford to, or are able to fly all over the world to see them at will snapped up all the tickets quicker. Why would the band bother flying to these places if not to give the people who live there their chance? Otherwise, they may as well hole up in Vegas like Elvis.

I think geographical preference, at least at the beginning of a pre-sale is much more equitable.

Agree 100%

cyrielbuysse · December 2011

Just got of the phone with Crowdsurge (again):

- they're aware of the fact general sale is tomorrow morning so they will do anything to restart the ticket sale tonight

- we should be getting an e-mail within an hour or so, as soon as they had approval from the ten club

Hairy Dane · December 2011

Still being superpositive and sending out great karma, but we are coming up on the 24-hour mark from yesterdays pre-sale start. And I haven't really planned on spending another night staring into a computerscreen with no info on it.
I/we know you're all busy and I for one still love you all in ten club, but any chance of an update today?

Muriel · December 2011

Oh, quick question:

Imagine we do get through the crowdsurge system and everything is confirmed, do we have to print a confirmation "screen" or is it an e-mailconfrimation that we need to print to pick up tickets (assuming that this will all still happen).

Sorry, but this is my 1st attempt to buy tickets through our fanclub and untill now I haven't been able to understand a single thing that's been going on..........

deserteddotse · December 2011

Whynot2nightsinGloben wrote:

deserteddotse wrote:

Billetservice.no charged me 145 NOK for sending my tickets to Sweden... :?

I actually got mad about this too, payed 800Nok for a floor ticket, but im in, just Stockholm and Copenhagen tickets left to get....

Why they don't offer print-yourself-tickets is beyond me...

jurij_gagarin · December 2011

Only few words: one step up, two steps back.

redrock · December 2011

Black Diamond wrote:

-Hire Cluthe/Lee to be the musak as you wait for you ticket order. People would be much more mellow...

:thumbup:

Did you get yourself sorted or are you still trying?

Ticketing Issues (Use this thread only)

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