Fan Club members with 164xxx get screwed in Camden

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  • RedMosquito22
    RedMosquito22 Posts: 8,158
    Not to mention the numerous times I've complained about my member number(164xxx) since I've been a member since 1992 with no luck there either.
    Member 164xxx

    8/15/92, 9/28/96, 8/28/98, 8/29/98, 9/18/98, 8/3/00, 8/9/00, 8/10/00, 8/23/00, 8/25/00, 9/1/00, 9/2/00, 4/28/03, 6/18/03, 7/5/03, 7/6/03, 10/1/04, 10/3/05, 6/19/08, 10/27/09, 10/31/09, 5/21/10, 9/3/11, 9/4/11, 10/21/13

    More to Come....
  • ButchNJ
    ButchNJ Posts: 13
    RedMosquito15 wrote:
    yep still no response

    I actually got an email back from the Ten Club about two days after the Camden show. They acknowledged the mistake at the box office and knew I was one of the people affected. I'm a 167XXX and I was sitting in Section 204 also, my friend is a 172XXX and was sitting in the 13th row of Section 101. The email seemed sincere and they said they will work their hardest to never have this happen again.....They said that sometimes things at the box office get chaotic and there are mistakes....I'll take it for what it's worth, but it seemed genuine and sincere to me
  • Kel Varnsen
    Kel Varnsen Posts: 1,952
    RedMosquito15 wrote:
    Not to mention the numerous times I've complained about my member number(164xxx) since I've been a member since 1992 with no luck there either.


    Wow that is strange. I have been a member since around 1995 and your number is higher than mine (by about 30,000). That doesn't seem right.
  • yahamita
    yahamita Posts: 1,514
    RedMosquito15 wrote:
    I still have yet to get a response from the 10club. Unfrickinbelievable.
    They are still out on tour...
    I knew all the rules, but the rules did not know me...GUARANTEED!

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  • PJINFLA
    PJINFLA Posts: 839
    RedMosquito15 wrote:
    Not to mention the numerous times I've complained about my member number(164xxx) since I've been a member since 1992 with no luck there either.


    I've been down that road before with them as well to no avail.
    They blame it all on the flood or fire or whatever it was that allegedly
    destroyed all their records.
    4/22/92 St. Petersburg, 8/23/92 Orlando, 3/29/94 St. Petersburg, 10/7/96 Ft. Lauderdale, 9/8/98 East Rutherford, 9/22/98 West Palm Beach, 9/23/98 West Palm Beach, 8/9/00 West Palm Beach, 8/10/00 West Palm Beach, 8/12/00 Tampa, 4/11/03 West Palm Beach, 4/13/03 Tampa, 6/2/03 Irvine, 6/3/03 Irvine, 9/28/04 Boston, 9/29/04 Boston, 9/1/05 George WA, 9/11/05 Kitchener, 9/12/05 London, 9/13/05 Hamilton, 10/03/05 Philadelphia, 5/16/06 Chicago, 5/17/06 Chicago, 6/23/06 Pittsburgh, 6/24/06 Cincinnati, 6/11/08, West Palm Beach, 6/12/08 Tampa, 6/19/08 Camden, 6/20/08 Camden, 8/23/09 Chicago, 8/24/09 Chicago, 10/27/09 Philadelphia, 10/28/09 Philadelphia, 10/30/09 Philadelphia, 10/31/09 Philadelphia, 5/18/10 New Jersey, 5/20/10 New York, 5/21/10 New York, 9/3/11 East Troy, 9/4/11 East Troy, 9/11/11 Toronto, 9/12/11 Toronto, 9/02/12 Philadelphia, 9/21/12 Pensacola, 7/19/13 Chicago, 10/18/13 Brooklyn, 10/19/13 Brooklyn, 11/23/13 LA, 10/24/13 LA, 11/16/13 Oklahoma City, 10/1/14 Cincinnati, 10/20/14 Milwaukee, 10/22/14 Denver, 4/8/16 Ft. Lauderdale, 4/9/16 Miami, 4/11/16 Tampa, 5/1/16 New York, 5/2/16 New York, 8/5/16 Boston, 8/7/16 Boston, 8/20/16 Chicago, 8/22/16 Chicago, 4/07/17 New York, 8/08/18 Seattle, 8/10/18 Seattle, 8/20/18 Chicago
    9/02/18 Boston, 9/04/18 Boston, 9/11/22 New York, 9/16/22 Nashville, 9/22/22 Denver, 8/31/23, St. Paul, 9/2/23 St. Paul, 9/18/23 Austin, 9/19/23 Austin
  • teflonsteve
    teflonsteve Posts: 275
    Kat wrote:
    Please see the Posting Guidelines you agreed to when you registered.

    Admin

    Does it say anything about how hypocritical it is for a band that requests we speak out and support free speech to have a message board where censorship reigns supreme?
    9/20/05 - Quebec City
    9/22/05 - Halifax
    6/19/08 - Camden 
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  • kylewilliam
    kylewilliam Posts: 39
    ButchNJ wrote:
    I actually got an email back from the Ten Club about two days after the Camden show. They acknowledged the mistake at the box office and knew I was one of the people affected. I'm a 167XXX and I was sitting in Section 204 also, my friend is a 172XXX and was sitting in the 13th row of Section 101. The email seemed sincere and they said they will work their hardest to never have this happen again.....They said that sometimes things at the box office get chaotic and there are mistakes....I'll take it for what it's worth, but it seemed genuine and sincere to me

    Sincere ? This is what I got when I complained about my (and others) tickets assignment situation in D.C.; I bet it sounds like yours....
    I wonder if they got to the end of my e-mail....
    For the record my message was very polite and it was really a let down to receive a standard reply.

    Hi there.
    We are very sorry for the experience. There seems to have been a slight mix-up at the box office with a small amount of tickets, and it sounds like your pair of tickets might have been part of that problem. We are terribly sorry and are taking every precautions that it doesn’t happen again for you or other fan club members in the future. Sometimes, procedures at the box office are chaotic and out of our control. We thank you for letting us know about your situation and are very apologetic towards the situation.

    Thanks
    10club
  • BustedDownThePretext
    BustedDownThePretext Posts: 330
    RedMosquito15 wrote:
    I still have yet to get a response from the 10club. Unfrickinbelievable.
    RedMosquito15 wrote:
    yep still no response

    yeah, they fucked me for the msg shows and haven't replied to my emails either. they're being smug, arrogant cunts about their ticket fuck ups!
    "and onward goes this thing of ours."

    Paulie "Walnuts" Gualtieri
  • skere26
    skere26 Posts: 305
    so im confused..what sort are u compensation are u looking for... a free trip to mansfield?
  • acutejam
    acutejam Posts: 1,433
    Disneyland is world renowned in "spectacular recovery." Surveys repeatedly reveal that people who experienced a problem during their visit had a HIGHER overall satisfaction level than people who had no problems at all. Because da Mouse works extra hard to make it right, to compensate folks for inconveniences and screw-ups. Folks talk about the spectacular recovery, more folks are less concerned with booking large trips knowing if something goes wrong, da Mouse will make it right.

    My only experience -- Peter Pan breaks down, kids are in car in front of us suspended in air for 5 minutes, cast member walks into room and keeps 'em company the entire time, supervisor hands us, completely unprompted, before I could open my mouth, an "instant on" pass to any ride in the park the moment we exited the ride.

    They are the model of customer service that all companies seek to emulate in this regard. Just sayin -- a letter of regret is simply bare minimum. 10C could throw a shirt, a poster, a store credit at these incidents with out a blip on the bottom line -- unless it's a lot more rampant than we're hearing....

    Reputation is hard to build, easy to destroy.
    [sic] happens
  • scw156
    scw156 Posts: 442
    acutejam wrote:
    Disneyland is world renowned in "spectacular recovery." Surveys repeatedly reveal that people who experienced a problem during their visit had a HIGHER overall satisfaction level than people who had no problems at all. Because da Mouse works extra hard to make it right, to compensate folks for inconveniences and screw-ups. Folks talk about the spectacular recovery, more folks are less concerned with booking large trips knowing if something goes wrong, da Mouse will make it right.

    My only experience -- Peter Pan breaks down, kids are in car in front of us suspended in air for 5 minutes, cast member walks into room and keeps 'em company the entire time, supervisor hands us, completely unprompted, before I could open my mouth, an "instant on" pass to any ride in the park the moment we exited the ride.

    They are the model of customer service that all companies seek to emulate in this regard. Just sayin -- a letter of regret is simply bare minimum. 10C could throw a shirt, a poster, a store credit at these incidents with out a blip on the bottom line -- unless it's a lot more rampant than we're hearing....

    Reputation is hard to build, easy to destroy.


    woooooow


    I studied some law in college, now its been some time since i've graduated college so my memory may be a little cloudy but it goes something like this.


    Disney is ultra powerful, i believe they have their own township or something or other in Florida that essentially allows them to make their own 'laws'... i remember studying one such case where a tray of hot coffee was spilled by a waiter on a small child. after all the rigormaroo with the family, disney still couldnt 'compensate' them enough... the family ended up suing. disney flexed its muscles and ended up counter suing-and winning with regards to something with the family being wreckless and smearing disneys character.


    or something like that

    and i didnt do drugs in college so it wasnt a hallucination
    The Sentence Below Is True
    The Sentence Above Is False
  • crazygeo
    crazygeo Posts: 2,380
    CAMDEN 1
    10TH ROW CENTER
    I was pleased, but almost deserved it after all of these years..hey I had some ahhh seats w/ this # in the past..I again thank you TEN CLUB
    • 1991-11-17• 1998-08-28 •2000-09-01
    • 2003-07-05• 2004-10-01
    • 2005-10-03• 2006-05-27
    • 2008-06-19• 2009-10-27 2009-10-28 •2009-10-30
    • 2009-10-31

    *Tres Mts 2011-03-23
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    - 2013=10-22
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    -2016 -04-29
  • suninsomebodyelsesky
    suninsomebodyelsesky Posts: 202
    RedMosquito15 wrote:
    You mean other than being to 20 shows before and knowing where my seats usually are and then being in the last possible fan club row all of a sudden with 30 people who have the same 164xxx fan club number. Sitting behind a group of 6 people who said they bought the tickets in front of us that morning on ticketmaster. Having a fan club member who has a 404xxx sitting 5 rows in front of us. My cousin who has a 181xxx at the show sitting in a non lottery sec 103 seat. All conjuncture huh?


    You've been to 20 shows and always had good seats thanks to the 10 Club? How about a little gratitude for their previous 95% success rate?
    Springfield, MA 1994
    Hartford, CT 1998
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    Hartford, CT 2010
    Hartford, CT 2011
  • RedMosquito22
    RedMosquito22 Posts: 8,158
    Kel Varnsen wrote:
    Wow that is strange. I have been a member since around 1995 and your number is higher than mine (by about 30,000). That doesn't seem right.

    Tell me about it. I've tried numerous times and I get absolutely no help with it.
    Member 164xxx

    8/15/92, 9/28/96, 8/28/98, 8/29/98, 9/18/98, 8/3/00, 8/9/00, 8/10/00, 8/23/00, 8/25/00, 9/1/00, 9/2/00, 4/28/03, 6/18/03, 7/5/03, 7/6/03, 10/1/04, 10/3/05, 6/19/08, 10/27/09, 10/31/09, 5/21/10, 9/3/11, 9/4/11, 10/21/13

    More to Come....
  • RedMosquito22
    RedMosquito22 Posts: 8,158
    suninsomebodyelsesky wrote:
    You've been to 20 shows and always had good seats thanks to the 10 Club? How about a little gratitude for their previous 95% success rate?

    If you think all 20 shows were seniority based you are kidding yourself. I think I have been to maybe 2-3 shows that were seniority based fairly. The block system sucked prior. Get your facts straight.
    Member 164xxx

    8/15/92, 9/28/96, 8/28/98, 8/29/98, 9/18/98, 8/3/00, 8/9/00, 8/10/00, 8/23/00, 8/25/00, 9/1/00, 9/2/00, 4/28/03, 6/18/03, 7/5/03, 7/6/03, 10/1/04, 10/3/05, 6/19/08, 10/27/09, 10/31/09, 5/21/10, 9/3/11, 9/4/11, 10/21/13

    More to Come....
  • RedMosquito22
    RedMosquito22 Posts: 8,158
    suninsomebodyelsesky wrote:
    You've been to 20 shows and always had good seats thanks to the 10 Club? How about a little gratitude for their previous 95% success rate?

    I've been to 2 shows that were seniority based fairly.
    Member 164xxx

    8/15/92, 9/28/96, 8/28/98, 8/29/98, 9/18/98, 8/3/00, 8/9/00, 8/10/00, 8/23/00, 8/25/00, 9/1/00, 9/2/00, 4/28/03, 6/18/03, 7/5/03, 7/6/03, 10/1/04, 10/3/05, 6/19/08, 10/27/09, 10/31/09, 5/21/10, 9/3/11, 9/4/11, 10/21/13

    More to Come....
  • SVRDhand13
    SVRDhand13 Posts: 26,998
    RedMosquito15 wrote:
    If you think all 20 shows were seniority based you are kidding yourself. I think I have been to maybe 2-3 shows that were seniority based fairly. The block system sucked prior. Get your facts straight.
    Get your facts straight?

    Isn't fair seating all a matter of opinion?
    severed hand thirteen
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  • RedMosquito22
    RedMosquito22 Posts: 8,158
    SVRDhand13 wrote:
    Get your facts straight?

    Isn't fair seating all a matter of opinion?

    Not when they tell you that the tickets are seniority based and I had the worst fan club seats handed out. I had seats that were behind seats that were bought on ticketmaster the day of the show.
    Member 164xxx

    8/15/92, 9/28/96, 8/28/98, 8/29/98, 9/18/98, 8/3/00, 8/9/00, 8/10/00, 8/23/00, 8/25/00, 9/1/00, 9/2/00, 4/28/03, 6/18/03, 7/5/03, 7/6/03, 10/1/04, 10/3/05, 6/19/08, 10/27/09, 10/31/09, 5/21/10, 9/3/11, 9/4/11, 10/21/13

    More to Come....
  • acutejam
    acutejam Posts: 1,433
    scw156 wrote:
    woooooow


    I studied some law in college, now its been some time since i've graduated college so my memory may be a little cloudy but it goes something like this.


    Disney is ultra powerful, i believe they have their own township or something or other in Florida that essentially allows them to make their own 'laws'... i remember studying one such case where a tray of hot coffee was spilled by a waiter on a small child. after all the rigormaroo with the family, disney still couldnt 'compensate' them enough... the family ended up suing. disney flexed its muscles and ended up counter suing-and winning with regards to something with the family being wreckless and smearing disneys character.


    or something like that

    and i didnt do drugs in college so it wasnt a hallucination

    Ah, great. So all these fans with bad experiences should just suck it up in case 10C tries to counter-sue them? Not sure of the relevance...

    Yes, Disney's ultra powerful, yes, they're the most vigilant brand enforcement oriented company on the planet. You have one case to share, and there's definitely more, folks going after deep pockets and what not, but again surveys repeatedly, repeatedly show the higher satisfaction of experiencing a spectacular recovery. Along with those, I have mine and many other friends and families' stories of Disney comp'n folks for the slightest inconvenience -- which I kinda thought was relevant to the thread....

    Yes, Disney has the money to throw freebies at folks no prob -- but their staff's attitude while doing it is part of the factor as well. They seek to make things right immediately, which your "case" alludes to as well, they sought to make it right.

    Accidents happen. Now what are you going to do about it?
    [sic] happens
  • High Fidelity 2000
    High Fidelity 2000 New Mexico USA Posts: 4,439
    I don't understand the mentality of people on this board sometimes. Here is a user who went through the trouble of keeping his/her ten club membership up to date for 10+ years, went through the trouble of purchasing 10C tickets online when they went on sale, picking up tickets, etc... and gets SCREWED by far away seats equal to that of someone who bought them on ticketmaster the day of the concert...

    and what do your friendly neighborhood Pearl Jam fans do? Tell them to get over it, quit complaining, and be happy they were even at the show. Wow.

    Dude, I feel for you. That would suck. I have a 130,000 number and if I had those seats for the one show I was going to, I would be fucking pissed off, too! There should be no reason to make a mistake like that; the fan club has been doling out tickets for a number of years now, and if they can't figure out how to do the 4 lottery rows along with keeping all the non-lottery-winners in order by their number (SENIORITY remember?), well...they should be able to do it. :) And I hope this person with the unfortunate luck at least got an apology from ten club directly, if not something in return for having to pay to sit at the back of the reserved section.

    Sorry you went through that and sorry people here are so unkind to other fans so often.
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