Ten Club Ticket Process

BF89905
BF89905 Posts: 1,447
edited June 2010 in The Porch
How about revisiting the possibility of altering / modifying the current process to get Ten Club tickets ? The internet fiasco for the recent East Coast shows was unacceptable.

Suggestion: revert back to the mail-in request system. Sure its a little more time-consuming & labor intensive for the club employees than the current internet sale, however, there would seem to be a lot less frustration on the fans' part. From what I hear, DMB's Warehouse Club does a mail-in process still and I have not heard too many negative features about it.

** If the majority of Ten Club members prefer such a process over sitting in front of a computer for 3-plus hours, shouldn't the Ten Club seriously consider improving on the current internet tickets sales' process ?

- just a thought. Let the suggestions and debating begin.


have a great day.
Post edited by Unknown User on
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Comments

  • MayDay10
    MayDay10 Posts: 11,854
    the same number of people would get shut out and we would see the same complaints. the only difference would be 10c would have to work harder
  • Gern Blansten
    Gern Blansten Mar-A-Lago Posts: 22,189
    no.....

    This just allows for scalpers to join 10C and get tix or for current members to buy tix to every show and then scalp them

    think man
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  • Travelar
    Travelar Posts: 3,437
    MayDay10 wrote:
    the same number of people would get shut out and we would see the same complaints. the only difference would be 10c would have to work harder

    And you'd probably have to weeks to know the outcome, thus allowing the public onsale date to pass. No thanks.
  • morgie2
    morgie2 Posts: 1,065
    It's an electronic world now. No going back.
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  • BF89905
    BF89905 Posts: 1,447
    Gern Blansten wrote:
    no.....

    This just allows for scalpers to join 10C and get tix or for current members to buy tix to every show and then scalp them

    think man



    If a club member is going to front the money to get tickets to every show and then take the time to get to every venue and city on tour just to show their ID to scalp tickets then that's their perogative. However, at least countless real fans will not spend hours in front of a computer refreshing a webpage all for not.

    You don't think scalpers are taking advantage of the current internet Ten Club sales' process ....
  • BF89905
    BF89905 Posts: 1,447
    TrAvELAr wrote:
    MayDay10 wrote:
    the same number of people would get shut out and we would see the same complaints. the only difference would be 10c would have to work harder

    And you'd probably have to weeks to know the outcome, thus allowing the public onsale date to pass. No thanks.


    If the proper planning process is applied, then naturally club members would know their status of securing Ten Club tickets or not prior to any general public releases.

    It takes a couple of minutes to fill out a ticket request form with payment information and then mail it off.... or possibly submit online. Then have an internal member lottery system / seniority derived system to see who gets tickets.
  • Longest Road
    Longest Road Posts: 264
    You have obviously never been to my post office. I would MUCH RATHER sit in front of my big screen computer rather than deal with the folks from the USPS. My hair would sprinkle out like snow worrying about whether the letter will get A.Stolen B.Lost C.Destroyed D.Misplaced E.Misdelivered etc.........
    I will scream my lungs out till it fills this room.
  • Cob
    Cob Posts: 858
    The way Phish does it is they announce the shows, then you have about up to 5-7 days to request them with your C.C. number on their website, then they contact you to let you know what tickets you got. This way people have plenty of time to request tickets and their system doesn't get bogged down with tons of people trying to log on at once.
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  • BinauralJam
    BinauralJam Posts: 14,158
    As long as i can get tickets, i don't care where i sit, just get me into the arena. How to go about that, maybe tc members in a certian radius, say 50 miles of a show get first shot. i like what they did for the Newark, i had already got tickets for both MSG shows, so i had to wait two hours extra to try for Newark, if they can work along those lines showhow, it might all work out well for everybody.
  • MB50486
    MB50486 Posts: 243
    IMO. if it's a small tour 2 shows per member. Big tour 3 shows. Those of us who have kids/jobs/mortgages/car payments, have to choose carefully and sometimes get shut out or members with higher numbers and more money always get choice seats. The first tour I was a 10c member was 2 shows per member if I remember right, long time ago, I had 9th row. Since then my seats have gotten worse. I'm not complaining. I am glad just to be there in the venue
  • editguy29
    editguy29 Posts: 19
    Can't the Ten Club work with Ticket Master and use their site for Pre-Sale? Like when they just had the second Pre-Sale for MSG 2.
  • PJFAN13
    PJFAN13 Posts: 1,422
    Snail mail is dead-zo, bro...
    I'm sorry that everyone had such a debacle tryin' to grab MSG 2010 shows via the internet...'twas stressful & no fun, until they showed up in my cart...

    10 Club is close, let them work it out...they don't want a fiasco like that again...

    As far as 50 mile radius things, seniority, blah blah blah respectfully... are you kidding me? That's just not a fair practice at all. I live in AZ. I save vacation days and $$$ so if and when Pearl Jam decide to play MSG, Vegas, etc... - I can go do that. They don't play here in AZ so I must travel to see this band... Because Joey Bagadonuts lives on Long Island, he should get a better crack at tickeys then me? No way dude...all's fair in love & PJ...

    Here's what I've also realized about the loyal fan - as seeing the scene unfold outside MSG on night 2 in person: where there is a will there is a way. I watched people pay $500 and $300 dollars without blinking (on the outside :)) on the way in to get into that show. I paid thru the nose for Night 2 at the Borgata some years back - and damn glad I did!

    I've been shutout on TM, 10 Club, etc...it's no fun. But I've also pulled tix thru 10 Club WAY MORE then I've ever been shut out, so I say keep the system & improve it. Can't let a minor debacle over a handful of shows derail what has been a pretty great system.

    Bottom line: these small tours are going to hit a venue that is extremely desired by the majority of the fan base. Unless it is a multiple night affair (think LA 2009) chances are it's a "hot" ticket... I, for one, am glad these guys do 12- 14 show legs now - they just sound so much better and less shot...

    Good luck in getting tix next time. 10 Club will not let you down. Can only get better...
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  • Zod
    Zod Posts: 10,904
    MayDay10 wrote:
    the same number of people would get shut out and we would see the same complaints. the only difference would be 10c would have to work harder

    +1. There's continuing pressure from ticketmaster to limit the amount of tickets fan clubs can accecss. It doesn't matter if people did mail in, or internet, people are going to get shut out of shows. People forget but during the the mail in for the '98 tour, you had to choose a runner up show in case they sold out of tickets for the show you wanted. I think did run short on tickets for some of the east coast shows.

    They only get access to a finite amount of tickets. Internet/Mail In, the exact same amount of fan members get access. Combine this with the smaller tours, and the higher ticket demand for the shows that happen, and that finite amount of tickets will go quick either way.
  • BF89905
    BF89905 Posts: 1,447
    Cob wrote:
    The way Phish does it is they announce the shows, then you have about up to 5-7 days to request them with your C.C. number on their website, then they contact you to let you know what tickets you got. This way people have plenty of time to request tickets and their system doesn't get bogged down with tons of people trying to log on at once.


    This is an example of a ticketing process that perhaps the Ten Club should consider.....
  • comatose_253
    comatose_253 Posts: 271
    edited June 2010
    Cob wrote:
    The way Phish does it is they announce the shows, then you have about up to 5-7 days to request them with your C.C. number on their website, then they contact you to let you know what tickets you got. This way people have plenty of time to request tickets and their system doesn't get bogged down with tons of people trying to log on at once.

    Yes, I like it!

    No snail mail is required to request tickets. I understand some people are still going to get shutout, but we won't be stuck at a computer for hours trying to get tickets.
    Post edited by comatose_253 on
  • norm
    norm Posts: 31,146
    Cob wrote:
    The way Phish does it is they announce the shows, then you have about up to 5-7 days to request them with your C.C. number on their website, then they contact you to let you know what tickets you got. This way people have plenty of time to request tickets and their system doesn't get bogged down with tons of people trying to log on at once.


    DMB does the same...doesn't mean you are guaranteed tickets but it eliminates spending hours in front of a computer trying and failing...10c really should implement this system
  • comatose_253
    comatose_253 Posts: 271
    Zod wrote:
    MayDay10 wrote:
    the same number of people would get shut out and we would see the same complaints. the only difference would be 10c would have to work harder

    It doesn't matter if people did mail in, or internet, people are going to get shut out of shows.

    Internet/Mail In, the exact same amount of fan members get access.

    I think everyone understands these points, we just don't want to sit at a computer for hours over several days trying get tickets.

    The Phish method mentioned would be great!
  • comatose_253
    comatose_253 Posts: 271
    norm wrote:
    Cob wrote:
    The way Phish does it is they announce the shows, then you have about up to 5-7 days to request them with your C.C. number on their website, then they contact you to let you know what tickets you got. This way people have plenty of time to request tickets and their system doesn't get bogged down with tons of people trying to log on at once.


    DMB does the same...doesn't mean you are guaranteed tickets but it eliminates spending hours in front of a computer trying and failing...10c really should implement this system

    Norm, You are a wise man.

    +1 . . . 10C should implement this system!
  • comatose_253
    comatose_253 Posts: 271
    ooops!
  • Get_Right
    Get_Right Posts: 14,126
    what you speak of is essentially a lottery which I am not in favor of

    the current system actually works very well-with the exception of MSG-the other sales were pretty smooth

    now if the band would play a few more shows then less people would be trying for each-thats the heart of the problem

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