2025 Tour Merch Thread

darwinstheory

EricaRMaier said:

PJINFLA said:

bradklausen said:

danofun said:

bradklausen said:

i turned on the poster then immediately checked the store to see if the link worked and surprisingly it did, then there were 90 orders... happened in like 20 seconds 

crazy. congratulations! great poster. If you identify any dupes/bots, my credit card is ready.. Cheers!

how do people check out instantly? Obviously there's auto fill for payment and address.... but the orders arrive almost instantly... it never ceases to blow me away... just always glad the store held.... seems like carts were gettign rug pulled but at least the site held... always nerve racking knowing there's a load of traffic all hitting at once 

Brad just so you know for those who tried to buy on the phone the top two items that show in your featured items were unable to be clicked on even before the poster dropped. I did  a trial run and noticed this. Tried to use my computer instead but I knew it wouldn't be fast enough.

That’s the issue I ran into. Wasn’t able to click on it at all. 

Same for me. It was almost ticketmasteresque with Pittsburgh GA tickets. Maybe worse! At least with TM I was able to get the spinning wheel of death as a giant middle finger.

kasedoug

bradklausen said:

PJINFLA said:

bradklausen said:

danofun said:

bradklausen said:

i turned on the poster then immediately checked the store to see if the link worked and surprisingly it did, then there were 90 orders... happened in like 20 seconds 

crazy. congratulations! great poster. If you identify any dupes/bots, my credit card is ready.. Cheers!

how do people check out instantly? Obviously there's auto fill for payment and address.... but the orders arrive almost instantly... it never ceases to blow me away... just always glad the store held.... seems like carts were gettign rug pulled but at least the site held... always nerve racking knowing there's a load of traffic all hitting at once 

Brad just so you know for those who tried to buy on the phone the top two items that show in your featured items were unable to be clicked on even before the poster dropped. I did  a trial run and noticed this. Tried to use my computer instead but I knew it wouldn't be fast enough.

demetrios mentioned the same thing..... when I turned the poster on i clicked on the image on the home page and it took me right to the purchase page... so I don't know why the issue you and a few others mentioned the last sale too happens.... if anyone has any shopify trouble shooting expertise I am all ears 

I was testing the checkout process out before the PJ poster dropped and the top two posters on the featured page weren’t clickable on my phone unless you clicked them in just the right spot. Definitely took some trial and error. Happened to me again once the Pitt went up. Took several clicks to access it.

Hopefully will be easier to secure at Color Haiku! 🤞

bradklausen

kasedoug said:

bradklausen said:

PJINFLA said:

bradklausen said:

danofun said:

bradklausen said:

i turned on the poster then immediately checked the store to see if the link worked and surprisingly it did, then there were 90 orders... happened in like 20 seconds 

crazy. congratulations! great poster. If you identify any dupes/bots, my credit card is ready.. Cheers!

how do people check out instantly? Obviously there's auto fill for payment and address.... but the orders arrive almost instantly... it never ceases to blow me away... just always glad the store held.... seems like carts were gettign rug pulled but at least the site held... always nerve racking knowing there's a load of traffic all hitting at once 

Brad just so you know for those who tried to buy on the phone the top two items that show in your featured items were unable to be clicked on even before the poster dropped. I did  a trial run and noticed this. Tried to use my computer instead but I knew it wouldn't be fast enough.

demetrios mentioned the same thing..... when I turned the poster on i clicked on the image on the home page and it took me right to the purchase page... so I don't know why the issue you and a few others mentioned the last sale too happens.... if anyone has any shopify trouble shooting expertise I am all ears 

I was testing the checkout process out before the PJ poster dropped and the top two posters on the featured page weren’t clickable on my phone unless you clicked them in just the right spot. Definitely took some trial and error. Happened to me again once the Pitt went up. Took several clicks to access it.

Hopefully will be easier to secure at Color Haiku! 🤞

weird, just the right spot...? maybe it's just from all the traffic, it bogs the functionality down? I have no clue... I had no clue how my website worked when i had it custom made, and I have no clue how shopify works other then just doing what it says to do. 

farfromglorified

Hey Brad -- great work on the poster design. Per your question on the issue demetrios and others have mentioned -- your shop home page has a banner when viewed on a PC (appears above the products and under the site nav at the top). When viewed on a mobile device, that banner isn't visible, but is still there in the page layout. It ends up sitting above the first two products, rendering them unclickable. Do you control your CSS for the shop? If so, I can send you a fix.

bradklausen

farfromglorified said:

Hey Brad -- great work on the poster design. Per your question on the issue demetrios and others have mentioned -- your shop home page has a banner when viewed on a PC (appears above the products and under the site nav at the top). When viewed on a mobile device, that banner isn't visible, but is still there in the page layout. It ends up sitting above the first two products, rendering them unclickable. Do you control your CSS for the shop? If so, I can send you a fix.

not sure what CSS is.... but if you have a fix, I am happy to see if I can apply it 

Get_Right

inmyrvm said:

Get_Right said:

inmyrvm said:

Tim Simmons said:

inmyrvm said:

asutton327 said:

Ok, I normally don’t bitch about this shit, but I got here before 7. The line in front of us is very sparsely populated and there’s a whole long line of empty chairs. I walked to the front and counted and there are 61 warm bodies in front of me. Even if every one of them is taking turns with a line friend for the bathroom, that would be at most 120 people. There is no way that is what it’s gonna look like at 11:45. I will hold the line for someone around me who needs to step away for a bit. But this is fucking bullshit. You don’t get to walk your whole fucking party away and just save your spot. can you imagine if I tried that on the fucking rail? I do not understand how people can be so selfish and entitled. Anyway, thank you for letting me rant into the void.😮‍💨

This is why there's no merch at the actual show inside, it's a problem.  It's probably mostly been the same people waiting an insane amount of hours all three mornings.  They need to stop selling the city merch outside

Doesn’t this just create new problems for the indoors sales? There’s line management, which creates human traffic flow problems which lead to fire/emergency hazards. Plus you’ll have people lining up during the show just to meet demand. 

The real solution is to make more of the merch. Or if Tsurt can handle to volume (but I’m guessing he’s smaller like 10c) presages and shipping. 

I don't know, I never had that issue in the past but these are my first shows since 2013.

The vendor is absolutely a large part of the problem, and I can't imagine how much it's cost the band this weekend.

inmyrvm said:

Tim Simmons said:

inmyrvm said:

asutton327 said:

Ok, I normally don’t bitch about this shit, but I got here before 7. The line in front of us is very sparsely populated and there’s a whole long line of empty chairs. I walked to the front and counted and there are 61 warm bodies in front of me. Even if every one of them is taking turns with a line friend for the bathroom, that would be at most 120 people. There is no way that is what it’s gonna look like at 11:45. I will hold the line for someone around me who needs to step away for a bit. But this is fucking bullshit. You don’t get to walk your whole fucking party away and just save your spot. can you imagine if I tried that on the fucking rail? I do not understand how people can be so selfish and entitled. Anyway, thank you for letting me rant into the void.😮‍💨

This is why there's no merch at the actual show inside, it's a problem.  It's probably mostly been the same people waiting an insane amount of hours all three mornings.  They need to stop selling the city merch outside

Doesn’t this just create new problems for the indoors sales? There’s line management, which creates human traffic flow problems which lead to fire/emergency hazards. Plus you’ll have people lining up during the show just to meet demand. 

The real solution is to make more of the merch. Or if Tsurt can handle to volume (but I’m guessing he’s smaller like 10c) presages and shipping. 

I don't know, I never had that issue in the past but these are my first shows since 2013.

The vendor is absolutely a large part of the problem, and I can't imagine how much it's cost the band this weekend.

Cost? The band will make buckets of cash from merch sold at each city. Having leftovers is what costs the band.

They easily could sell a lot more than what they made.  If they couldn't then you would have had a point.

But that is not how it works with limited items. Make a batch sell it and move on. That is why they are limited. They are not going to make more just because the fans want them. They do not want thousands of plates and tokens in the warehouse. I think they have done a good job of making posters more accessible. But when they introduce something new, there are limited production runs.

Get_Right

And huge shout out to Brad for communicating with the fans. Well done.

TD51045

I don’t own a cellphone. I tried buying on an iPad. I didn’t have the unclickable issue. 

I apparently had the I-don’t-have-a-mobile number-and-can’t-sign-up-for-shoppay-and-pay-in-three-clicks-issue.

Also, in the time it took me to type this Mr. Klausen could have sold around 900 N1 posters.

darwinstheory

bradklausen said:

farfromglorified said:

Hey Brad -- great work on the poster design. Per your question on the issue demetrios and others have mentioned -- your shop home page has a banner when viewed on a PC (appears above the products and under the site nav at the top). When viewed on a mobile device, that banner isn't visible, but is still there in the page layout. It ends up sitting above the first two products, rendering them unclickable. Do you control your CSS for the shop? If so, I can send you a fix.

not sure what CSS is.... but if you have a fix, I am happy to see if I can apply it 

Not sure if others have the issue, but I still couldnt get the Puscifer even if I wanted it. Seems like I may have never had a chance at the drop today. 

farfromglorified

Ok...you don't know what CSS is and I don't know anything about how Shopify stores are setup. This should be fun

When you open your shop's home page on your PC, you see the banner that has your logo and the 5 posters (PJ, QOTSA, WP, NIN, BK). You can see the "bug" by resizing your browser window down to a minimum width. Once you've sized the browser window down to something less than 749px wide, that banner will disappear. But really it's just becoming invisible, which you can confirm by the fact that the first two items won't be clickable -- that invisible banner is still there, sitting on top of the top 2 products, blocking the clicks.

Your site references a CSS file that controls the style of that banner: section-image-banner.css

The offending section is lines 72-74 of that file:

.banner--medium:not(.banner--mobile-bottom):not(.banner--adapt) .banner__content {

    min-height: 34rem;

 }

Removing those lines fixes the issue, but may create unintended consequences elsewhere. A better fix may be to change those lines to:

.banner--medium:not(.banner--mobile-bottom):not(.banner--adapt) .banner__content {
    pointer-events: none;
    min-height: 34rem;
}

Of course, that file may not be editable at all in Shopify, for all I know. If not, there may be some options in whatever section of Shopify controls that banner. Happy to help out as much as I can given all you've done over the years!

ZoSoTim

Hey @bradklausen any chance of some orders being cancelled? 

CN85686

Anyone know what the merch line is like now?

on2legs

CN85686 said:

Anyone know what the merch line is like now?

CN85686

Hahaha 

thirdbeach

bradklausen said:

thirdbeach said:

bradklausen said:

thirdbeach said:

Eugene said:

Had it in my cart ready to checkout then it wanted a code to verify my shop account. Gone by time I entered it 

I honestly don't understand how the shop pay works.  Sometimes the pay button just changes color and sometimes they send the code.  I wish it was consistent.  Captcha is the worst.  It usually takes 3 times to identify the stairs, motorcycles or bridges. 

shopify makes you do a captcha before check out? that would irritate me to no end, specially if time was of the essence.... never know on those how much of the fire hydrant or bike has to be in the sqaure to qualify... and for traffic lights, is it just the lights or the whole pole? 

So far shopify either sends me a text code or the color just changes on the pay button.  I have bought a few prints from the OBEY store and they use captcha.  It's super frustrating.  I am also on a desktop computer - not sure if the process is different if you are using a phone.

i am a desktop dinosaur too.... always have been for my job.... never made the leap to a lap top, and I think that kept me in the desktop past.... when everyone was using laptops and going to coffee shops to work, I was still at my desk..... then people on lap tops went to phones.... and i am still on my desktop. Old habits die hard...... that shoulda been the tag line to one of the Die Hard sequels..... cut to Bruce Willis in an air duct again... movie guy voice "old habits...DIE HARD".......... 

I love my desktop - well, probably my 10th desktop.  I have a 2 screens so I can watch a show while going about my business.  I've always preferred a mouse for driving.  I guess old habits never die.  I also prefer vinyl to any other format and have 500+ cd's.  The life of a 51 year old....

tylerj

Thanks for nothing Tsurt 

RatherStarved

At arena and if anyone has a license plate to sell I’ve got cash and we can talk about beers…

rab7607

RatherStarved said:

At arena and if anyone has a license plate to sell I’ve got cash and we can talk about beers…

Might be 25 people total here that got a plate after doors. 

darwinstheory

on2legs said:

CN85686 said:

Anyone know what the merch line is like now?

Fucking epic!

Shaindli1

Still desperately ISO Pittsburgh N1 tshirt in 2x. It was a huge night for me and this would mean a lot.