Appreciate reassignments but Texas as well

100 Pacer

Thank you for reassigning 10C reserved seats for the affected shows. Could the Texas seat assignments be reevaluated as well? Austin seats don’t match up with seniority. Much appreciated.

AmishGuy91

Signed.  Not sure why I'm not hearing much about Fort Worth.  I have similar seats to Austin there as well, all way worse than I normally get for shows that don't appear to have as much demand.  However, I suspect there are a ton of premium seats allocated before 10C.  

mcatake

Look at the other Austin thread.  They were not assigned by seniority.  It's bullshit and needs reassignment.  

100 Pacer

mcatake said:

Look at the other Austin thread.  They were not assigned by seniority.  It's bullshit and needs reassignment.  

I have no Ft Worth insight but 💯Austin assignments don’t match up with seniority. Would be surprised if Ft Worth wasn’t affected as well.

mcatake

100 Pacer said:

mcatake said:

Look at the other Austin thread.  They were not assigned by seniority.  It's bullshit and needs reassignment.  

I have no Ft Worth insight but 💯Austin assignments don’t match up with seniority. Would be surprised if Ft Worth wasn’t affected as well.

My Ft. Worth seats are a little more aligned to where I'm usually at (N1 FLR1 Row 10, N2 106 Row 18) although It will be the first time in the GA era I've ever been on the Floor behind GA.  To me the first 2-3 sections on each side of stage are better than anything behind GA and I think is how they usually seat it.  So maybe slightly different logic than in the past, but still much better than the last section of the floor like I have in Austin.  

RoleModelsinBlood31

yep, agree. mine suck but so does my number, at 405k.  No way the low low numbers should be getting screwed like this :(

gotthebottle

IF Ticketstoday f'd this up I'm super worried about the draw for U2 tickets starting today

PJHOOKEM

my Fort Worth seats aren’t great but the venue is so small I won’t complain too much. 

100 Pacer

Reassigning Austin appears to be warranted.

TuckerKatt

26xxx, got 113/Q and 114/S for Austin. I have one of the better 10C numbers -- these are the best seats 10C has? Seniority seems fairly meaningless these days despite 10C saying it still matters.

This is a continuation of the trend from last year when Camden were far and away the worst 10C seats I've ever had. Vegas seats were also terrible. Only Denver show had seats in line with past tours. I emailed 10C a few times last year asking for an explanation, no reply. Very frustrating.

Crazy Out of my Mind

Can we get word from Santos, Kat or Sea? 

Maybe there's a good reason.  Or if It's a mistake it would still be good to know!

RE4790

I am 113xxx and got my usual spot both nights in Austin, picked RES only. 

I suspect ya'll got hit with a GA/RES vs RES issue.

RoleModelsinBlood31

RE4790 said:

I am 113xxx and got my usual spot both nights in Austin, picked RES only. 

I suspect ya'll got hit with a GA/RES vs RES issue.

Interesting thought.  Maybe I should have just picked RES only. Who knows.

100 Pacer

Crazy Out of my Mind said:

Can we get word from Santos, Kat or Sea? 

Maybe there's a good reason.  Or if It's a mistake it would still be good to know!

Clarification is appreciated.

iamdave56

@Santos L. Halper
I second this. Can TX shows be reassigned as well with regards to seniority???  Clearly this is the case for Texas shows too…. It’s a complete mess of seniority. 

200 level tickets with rows of people, some with extremely low ten club numbers yet sitting beside someone who signed up a few months ago. It ALL got messed up. 

Also, I know lots of people whose pairs of reserved seats were ‘by chance’ directly beside family members or spouses pairs, but in many cases they had 10c numbers years or decades apart.

My own scenario here. I have a membership from 2012 & my brothers membership started in 2020. We made our orders seperate, with different show priorities even, and somehow ended up with same section assigned seats in both Austin and Dallas??? 

iamdave56

CROJAM95

F2F is your friend

2/4 Texas shows I got don’t jive with previous seniority seats

other 2 are : 1 GA, 1 Floor

im gonna try & upgrade to as many GAs I can… like I did last year… 

The Camaros Hood

Nah we good, 10C. 

DE4173

The Camaros Hood said:

Nah we good, 10C. 

+1

Poncier

gotthebottle said:

IF Ticketstoday f'd this up I'm super worried about the draw for U2 tickets starting today

Thinking the same.
Wonder if they will even have time to do the U2 draws since they have to correct PJ.

Poncier

TuckerKatt said:

26xxx, got 113/Q and 114/S for Austin. I have one of the better 10C numbers -- these are the best seats 10C has? Seniority seems fairly meaningless these days despite 10C saying it still matters.

This is a continuation of the trend from last year when Camden were far and away the worst 10C seats I've ever had. Vegas seats were also terrible. Only Denver show had seats in line with past tours. I emailed 10C a few times last year asking for an explanation, no reply. Very frustrating.

No way you should be anywhere except a very low row in 106 or 120 with that number.

Luckytwn1

RE4790 said:

I am 113xxx and got my usual spot both nights in Austin, picked RES only. 

I suspect ya'll got hit with a GA/RES vs RES issue.

Not the case. I did GA/RES and got the seats with my 5 digit number that I would normally get. They then sent out a second order with different seats but that was followed by an emails saying the second order was an error and my first order is what was filled. I suspect that happened to other people as well. Needless to say, all these mistakes are causing big confusion for people.

TuckerKatt

Poncier said:

TuckerKatt said:

26xxx, got 113/Q and 114/S for Austin. I have one of the better 10C numbers -- these are the best seats 10C has? Seniority seems fairly meaningless these days despite 10C saying it still matters.

This is a continuation of the trend from last year when Camden were far and away the worst 10C seats I've ever had. Vegas seats were also terrible. Only Denver show had seats in line with past tours. I emailed 10C a few times last year asking for an explanation, no reply. Very frustrating.

No way you should be anywhere except a very low row in 106 or 120 with that number.

Yeah it's nuts (and thank you for not asking if I meant 260xxx lol). Happened twice last year and can never get a reply from 10C. It is no longer true for them to say seniority status dictates seating results. For some shows it appears to be random. And then they correct a few shows this year, but not Austin which is clearly wrong?? Sucks.

100 Pacer

Courtesy @pjalli the reply she received from front line Ticketstoday customer service confirming seniority was not considered for Austin:

RE4790

Reads like they are talking past each other on the distinction between seniority and priority.

Poncier

RE4790 said:

Reads like they are talking past each other on the distinction between seniority and priority.

Yep. Rep has no clue, just spewing one of the canned responses they are equipped with.

In2Deep

100 Pacer said:

Courtesy @pjalli the reply she received from front line Ticketstoday customer service confirming seniority was not considered for Austin:

Wow, had I known they would be random throughout the whole venue, I would have just opted for the TM public sale. At least you can see what you're getting before hitting the purchase button and not be committed to non transferable tickets.

I'm 57,XXX and I got 109, row S (back corner).  I don't get why this show isn't being reassigned while they clearly are dealing with that headache for the bigger arenas. 

iamdave56

How could Tickets Today & 10 Club only see this seniority ticket issue with the first 3 shows and not the rest of the remaining shows??? Obviously this issue is all shows (tour wide). 

This must be why there were absolutely no emails sent out on the first stated Monday 24th. They prob realized there was going to be an issue & hoped people would not realize it. Then when emails finally went out to all on the 25th and everyone started to realize the seniority ticket issue they were like we better do something. 

Prob came up with plan to reissue tickets to the bigger venue shows because there are more tickets to move things around vs. the smaller sized venues in Texas that are not being reissued because of less ticket availability and now just giving the blanket statement of 

“ The automated ticket request system is totally

random. Your not guaranteed seats that you think are good based on priority. You were granted tickets based on availability and quantity of tickets requested.”

If this is the case though, and the “system is totally random” then why reissue any tickets for the first 3 shows? 

pjalli

I would not have purchased these seats had I known it would be random. The ticketing post very clearly stated that seniority was to be taken into account, but it wasn't. It's just such BS.

TuckerKatt

pjalli said:

I would not have purchased these seats had I known it would be random. The ticketing post very clearly stated that seniority was to be taken into account, but it wasn't. It's just such BS.

Agree 100%. The main reason I am willing to travel for shows is knowing I will have good seats.

youknowrobby

pjalli said:

I would not have purchased these seats had I known it would be random. The ticketing post very clearly stated that seniority was to be taken into account, but it wasn't. It's just such BS.

I’m with you, I’m trying to stay positive but my bumped back seats suck.  I’m 50+ yearsold now and this will be my last 10C show.  25+ years.  It was a great run