For the first time since 1998...Tickets Unfulfilled?

baldoallornone

I have been sitting on this since last Thursday when the confirmation emails went out. Not complaining here but want to get some perspective from other longtime members.

I have been in the Ten Club since 1996 and have been getting tickets to shows through the fan club since the 1998 tour. To not get tickets was very unexpected after 25 years of paying premium membership fees after they decided to offer two price brackets, religiously supporting them by purchasing as many tickets to shows that I could afford, and I have also stuck with them through the changes that have not been the greatest in comparison to fan club benefits offered in the past.

I understand that getting tickets to shows is not guaranteed but after being a member for over two decades I am very displeased that even after providing 3 show date options with two ticket options for each show I would be happy purchasing, to not get tickets to one of the 3 shows just feels like a disservice. That essentially means my seniority meant nothing in a situation where there was 3 chances to get a pair of tickets and two chances per show which should have even more increased the size of the pool I was grouped into. If I only put in for one show I would understand that I was entering into a lottery with very limited options.

I sent a note through the "Contact Us" option on the website to get some kind of answer on the expectations longtime fans should have as this club progresses more and more to being ran like a corporate entity, by making partnerships for online fan club ticket allocation through the machine that is TM. If seniority in the club no longer increases our chances of getting picked to just have the opportunity to purchase tickets I would like to know. If that is the case and with them also removing the Analog member benefit of receiving an annual 45 fan club single, to me there isn't much of a benefit in continuing to be a member.

I'm just disappointed, understand it happens, but also want to know who all is in this same group. Again getting perspective so I can make a decision on how to carry on as a fan of this band. Stay in the club, keep buying every release they put out even if a bit subpar, or just close this chapter of my life? I've got a fucking tattoo of the band, soo...part of my body is invested for life LOL!

Bentleyspop

baldoallornone said:

I have been sitting on this since last Thursday when the confirmation emails went out. Not complaining here but want to get some perspective from other longtime members.

I have been in the Ten Club since 1996 and have been getting tickets to shows through the fan club since the 1998 tour. To not get tickets was very unexpected after 25 years of paying premium membership fees after they decided to offer two price brackets, religiously supporting them by purchasing as many tickets to shows that I could afford, and I have also stuck with them through the changes that have not been the greatest in comparison to fan club benefits offered in the past.

I understand that getting tickets to shows is not guaranteed but after being a member for over two decades I am very displeased that even after providing 3 show date options with two ticket options for each show I would be happy purchasing, to not get tickets to one of the 3 shows just feels like a disservice. That essentially means my seniority meant nothing in a situation where there was 3 chances to get a pair of tickets and two chances per show which should have even more increased the size of the pool I was grouped into. If I only put in for one show I would understand that I was entering into a lottery with very limited options.

I sent a note through the "Contact Us" option on the website to get some kind of answer on the expectations longtime fans should have as this club progresses more and more to being ran like a corporate entity, by making partnerships for online fan club ticket allocation through the machine that is TM. If seniority in the club no longer increases our chances of getting picked to just have the opportunity to purchase tickets I would like to know. If that is the case and with them also removing the Analog member benefit of receiving an annual 45 fan club single, to me there isn't much of a benefit in continuing to be a member.

I'm just disappointed, understand it happens, but also want to know who all is in this same group. Again getting perspective so I can make a decision on how to carry on as a fan of this band. Stay in the club, keep buying every release they put out even if a bit subpar, or just close this chapter of my life? I've got a fucking tattoo of the band, soo...part of my body is invested for life LOL!

Since they went to the lottery the seniority has in no way impacted whether you get tickets or not. Only seat location for reserved seating

OceansJenny

What shows did you put in for? Remember the rescheduled dates were already sold in 2020 and a number of folks held on to tickets - supplies were limited.

Seniority does not increase chances of being selected for tickets. And analog doesn’t either - analog gets you annual merch like a t-shirt and maybe a bootleg. If you’re here for the tickets switch to digital.

drakeheuer14

Seniority can only get you so much. It never helped with your chance of getting picked. Only helps where you are located for reserved seating. This is a very fair process as it stands. 

fall by the wayside

Seniority. Has. Never. Mattered. For. Access. To. Tickets.

PB11041

I've been a member since 1995 and this is the best I have done ever in getting tickets to shows via the club other than 2003 and 2005.

I think that you are likely in the grouping that either A. did not read the email and accidentally only signed up for Verfied Fan or B. submitted for lottery shows that were already sold out with minimal tickets back in circulation.

mpedone

PB11041 said:

I've been a member since 1995 and this is the best I have done ever in getting tickets to shows via the club other than 2003 and 2005.

I think that you are likely in the grouping that either A. did not read the email and accidentally only signed up for Verfied Fan or B. submitted for lottery shows that were already sold out with minimal tickets back in circulation.

C. Only selected GA for rescheduled shows with minimal tickets.

EDIT: re-read the post, and saw that he selected 2 options, so I guess not.

mattcoz

They have made it clear that seniority does not factor into your chances of being selected. They have never hidden this fact. This was not a normal lottery, the tickets were extremely limited.

elvistheking44

I hope you included the fact you have the tattoo in your email, that would really improve you chances for next time.

JimmyV

There are so many members that don't have streaks stretching back to 1998. 

rberko1

FWIW, I've been in the Ten Club since 1996 (158xxx), and have only ONCE been shut out on fan club/lottery tickets--and that was for the Temple of the Dog tour. I'm typically only looking for one show per tour, and I'm not picky about GA versus seats. I'm aware that I've been extraordinarily lucky, but I've never felt that membership wasn't worth it.

drakeheuer14

rberko1 said:

FWIW, I've been in the Ten Club since 1996 (158xxx), and have only ONCE been shut out on fan club/lottery tickets--and that was for the Temple of the Dog tour. I'm typically only looking for one show per tour, and I'm not picky about GA versus seats. I'm aware that I've been extraordinarily lucky, but I've never felt that membership wasn't worth it.

I mean $20 or $40 per year is nothing for the chance. Shit, I paid $100 for the year for the Thrice Alliance (fan club) and they don’t give you anything that much better than here. 

CopperTom

fall by the wayside said:

Seniority. Has. Never. Mattered. For. Access. To. Tickets.

drakeheuer14

They should pin that ^ to the top of the forum and website. 

baldoallornone

Thanks for all the positive answers, always can count on this "community" for support and understanding. Pretty much what I felt the common response of what you guys call the "Faithful" would be. Peace

tschav

Seeing I had no issues with the mail-in orders and the F5 days, the lottery format pre-2020 was the first time I was denied 10c tickets. And for years I had to settle for 50% success and buying on resale sites or finding ticket buddies. But now, the larger reserved allotment since 2020 has me back to winning for all dates.

The process has gotten more complicated, and you need to do your homework on the different presale options, but I'm happier with this format than the older lottery structure.

iOnlyownMymind

It is amazing how many people say they’ve been a member for 20+ years and not understand that their seniority has nothing to do with being drawn for tickets. 

mrk2

I guess you can still enjoy your original 2020 tickets.

mpedone

baldoallornone said:

Thanks for all the positive answers, always can count on this "community" for support and understanding. Pretty much what I felt the common response of what you guys call the "Faithful" would be. Peace

What shows did you put in for?

pdalowsky

to be fair id be pretty grateful for the bloody good run you've had up to now 

anyone who wants to be at a show will be at that show....even when at MSG in 2016 - i saw countless people with spares available before the show.......like tons available. 

100 Pacer

pdalowsky said:

to be fair id be pretty grateful for the bloody good run you've had up to now 

anyone who wants to be at a show will be at that show....even when at MSG in 2016 - i saw countless people with spares available before the show.......like tons available. 

^^^this.

We’re part of an extremely generous fan community who look out for and take care of one another. You can easily attend any show you’d like on tour simply by searching here and reaching out.

OceansJenny

pdalowsky said:

to be fair id be pretty grateful for the bloody good run you've had up to now 

anyone who wants to be at a show will be at that show....even when at MSG in 2016 - i saw countless people with spares available before the show.......like tons available. 

I was busy and completely missed the lottery and onsale. Got a ticket day of for face. There is always a way.

JP218404

Congrats on an amazingly lucky run via the LOTTERY. 

I meet Eddie in 91 shouldnt I get tix to every show I want 🤦‍♂️🤦‍♂️

PJfanJen

I know we don't "deserve" anything in life, but it is disappointing to not be able to see our favorite band. I had Baltimore tickets, can't go to the Wednesday Camden show, I live 10 hours away. No lottery pick, no Ticketmaster Verified either. Maybe they will tour next year to continue this one and come to towns closer to me. This is the first tour since I joined in 2003 that I never got tickets. 

jtyke22

122xxx member number who only trys for a single ticket so other fans have a better opportunity, and I haven't been selected for GA or reserved to any show I have tried for since Wrigley 2013!!!  I don't even try for the popular shows like MSG, Boston, etc.  I only try for shows near my hometown.   Guess I need to try moving to a smaller market like Fargo.  There has to be a better way of doing this.  Maybe people that get selected for a show should  be bumped to the back of the queue for the next batch of shows. Another possibility would be a weighted lottery based on the members proximity to the venue. Seems like PJ sells more tickets to a single show these days than they do albums.  Where are these "fans" when a new album is released??

- Frustrated 

Zod

Seniority has never had an impact on getting tickets.  With the mail in 90s, F5 in the 00's, it was first come first serve.   With lotteries in the past decade, it's been randomized.  Seniority has only ever impacted seat location, not getting tickets.

In terms of putting in for 3 shows.   I think it's done by priority.  So say you put in for new york, camden, and okc, if you missed out on new york, someone who wanted new camden or okc as their #1 would get tickets first.

it's also not two pools per show.   If you choose both, when they pull your name, if GA is available you get GA.   Once GA run outs, then people just get reserved.

I feel like the 10c does an alright job.  It feels like they managed to get more tickets allocated to a fan club than most other bands can pull off.   That's a large # of tickets going to fans.

The challenge is big market shows.   Like New York, if you've got 1 arena show for a city of 10 million, surrounded by many other big cities in a 6 hour drive, that's going to be tough every time.

Sometimes you have to be strategic.

I'm kind of lucky being in the PNW.  Vancouver is always easy to get tickets too, but Seattle is insanely hard (if it's an arena show, stadium was pretty easy).

That's my thoughts.  I hit more times than I miss, but when I miss I don't really feel like I'm going to quit the 10c.  I probably would if I missed everytime, but for me I realize Seattle is big market show, with the band being from there.  I know that's always going to be a hard ticket to get.

Zod

jtyke22 said:

122xxx member number who only trys for a single ticket so other fans have a better opportunity, and I haven't been selected for GA or reserved to any show I have tried for since Wrigley 2013!!!  I don't even try for the popular shows like MSG, Boston, etc.  I only try for shows near my hometown.   Guess I need to try moving to a smaller market like Fargo.  There has to be a better way of doing this.  Maybe people that get selected for a show should  be bumped to the back of the queue for the next batch of shows. Another possibility would be a weighted lottery based on the members proximity to the venue. Seems like PJ sells more tickets to a single show these days than they do albums.  Where are these "fans" when a new album is released??

- Frustrated 

Weighted lottery would be tough, given how small and non-encompassing pj tours are.  It would mess up so many people where PJ never plays anywhere near them.

The Ticketstoday still does weigh preference right.  So if you get tickets to New York and it was your #1 pick, then you're only going to get Camden, if everyone who wanted camden as their #1 got it first?   It sort of seems to work, unless you miss your #1.

I do like that GA/Reserved is now done together.  At least it took away the problems of going in for GA and reserved, only to have your next show be #3 priority, and someone who went reserved/reserved, was able to snipe 2 pairs of tickets for 2 shows, before someone that went ga/reserved/reserved.

I think the system's mostly working.   The tickets are going to 10c members.

mattcoz

baldoallornone said:

Thanks for all the positive answers, always can count on this "community" for support and understanding. Pretty much what I felt the common response of what you guys call the "Faithful" would be. Peace

The number of people complaining about the process is just getting on everyone's nerves. Overall this is an outstandingly generous community.

mpedone

Zod said:

jtyke22 said:

122xxx member number who only trys for a single ticket so other fans have a better opportunity, and I haven't been selected for GA or reserved to any show I have tried for since Wrigley 2013!!!  I don't even try for the popular shows like MSG, Boston, etc.  I only try for shows near my hometown.   Guess I need to try moving to a smaller market like Fargo.  There has to be a better way of doing this.  Maybe people that get selected for a show should  be bumped to the back of the queue for the next batch of shows. Another possibility would be a weighted lottery based on the members proximity to the venue. Seems like PJ sells more tickets to a single show these days than they do albums.  Where are these "fans" when a new album is released??

- Frustrated 

Weighted lottery would be tough, given how small and non-encompassing pj tours are.  It would mess up so many people where PJ never plays anywhere near them.

The Ticketstoday still does weigh preference right.  So if you get tickets to New York and it was your #1 pick, then you're only going to get Camden, if everyone who wanted camden as their #1 got it first?   It sort of seems to work, unless you miss your #1.

I do like that GA/Reserved is now done together.  At least it took away the problems of going in for GA and reserved, only to have your next show be #3 priority, and someone who went reserved/reserved, was able to snipe 2 pairs of tickets for 2 shows, before someone that went ga/reserved/reserved.

I think the system's mostly working.   The tickets are going to 10c members.

I wouldn't mind if 10C audited their system. I mean, I suspect that there are some people who are really just that unlucky after years of being lucky/going for tickets when the fan club was much smaller or more regional, but maybe the system is giving preference to higher numbers?

Even if it's not, maybe limiting ticket requests could be a thing. I do feel a little guilty that I'm going to 4 shows this year, three of which I won in the lotteries. I did lose on 2 in 2020, and put in for a less popular show this year (especially given that there are still face value tickets available), but still, when I hear that there are people who got shut out in both lotteries, I do get a little pang of guilt that I took tickets from someone who might deserve them more.

mattcoz

mpedone said:

Zod said:

jtyke22 said:

122xxx member number who only trys for a single ticket so other fans have a better opportunity, and I haven't been selected for GA or reserved to any show I have tried for since Wrigley 2013!!!  I don't even try for the popular shows like MSG, Boston, etc.  I only try for shows near my hometown.   Guess I need to try moving to a smaller market like Fargo.  There has to be a better way of doing this.  Maybe people that get selected for a show should  be bumped to the back of the queue for the next batch of shows. Another possibility would be a weighted lottery based on the members proximity to the venue. Seems like PJ sells more tickets to a single show these days than they do albums.  Where are these "fans" when a new album is released??

- Frustrated 

Weighted lottery would be tough, given how small and non-encompassing pj tours are.  It would mess up so many people where PJ never plays anywhere near them.

The Ticketstoday still does weigh preference right.  So if you get tickets to New York and it was your #1 pick, then you're only going to get Camden, if everyone who wanted camden as their #1 got it first?   It sort of seems to work, unless you miss your #1.

I do like that GA/Reserved is now done together.  At least it took away the problems of going in for GA and reserved, only to have your next show be #3 priority, and someone who went reserved/reserved, was able to snipe 2 pairs of tickets for 2 shows, before someone that went ga/reserved/reserved.

I think the system's mostly working.   The tickets are going to 10c members.

I wouldn't mind if 10C audited their system. I mean, I suspect that there are some people who are really just that unlucky after years of being lucky/going for tickets when the fan club was much smaller or more regional, but maybe the system is giving preference to higher numbers?

Even if it's not, maybe limiting ticket requests could be a thing. I do feel a little guilty that I'm going to 4 shows this year, three of which I won in the lotteries. I did lose on 2 in 2020, and put in for a less popular show this year (especially given that there are still face value tickets available), but still, when I hear that there are people who got shut out in both lotteries, I do get a little pang of guilt that I took tickets from someone who might deserve them more.

You probably didn't take them though, especially not with your backup choices. If they used their first choice on the shows you used your backups on, they would have won instead of you. They probably picked the shows in high demand, so you weren't even competing with them.

JimmyV

If they toured more and played more shows in the northeast then a lot of these problems would work themselves out. DMB has 11 shows this summer spread between New England, New York, New Jersey and Philly/Camden. And that is only part of their full U.S. tour.