Can someone provide the Ticketstoday email and phone number that we use for issues. I never received the seat assignment for St. Louis either. Got Nashville though.
I used an email address provided in my initial "you're going to see Pearl Jam email." In my email to them, I provided the receipt number from my "you're going to see Pearl Jam email." I sent that email to: tenclubsupport@ticketmaster.com last night and they replied about 11 hours later with a link to collect my tickets.
It's now been more than 48 hours since I emailed them and I haven't heard jack shit. I tried chatting with a guy on TM from the ticket-order page chat and he was useless.
I've been avoiding calling because I was trying to avoid wasting a bunch of time but I already have so I'll try that next...this is so fucking ridiculous.
Can someone provide the Ticketstoday email and phone number that we use for issues. I never received the seat assignment for St. Louis either. Got Nashville though.
I used an email address provided in my initial "you're going to see Pearl Jam email." In my email to them, I provided the receipt number from my "you're going to see Pearl Jam email." I sent that email to: tenclubsupport@ticketmaster.com last night and they replied about 11 hours later with a link to collect my tickets.
It's now been more than 48 hours since I emailed them and I haven't heard jack shit. I tried chatting with a guy on TM from the ticket-order page chat and he was useless.
I've been avoiding calling because I was trying to avoid wasting a bunch of time but I already have so I'll try that next...this is so fucking ridiculous.
Dang, that sucks to have to worry about it still. I guess I should feel very fortunate to have gotten it all ironed out so quickly. It seems calling has been less effective than emailing.
"A smart monkey doesn't monkey around with another monkey's monkey" - Darwin's Theory
I have tickets for Nashville but, very unfortunately, my work scheduled changed. Anyone know when the fan-to-fan ticket exchange will open? I already have a buyer, a friend who lives in Nashville, so I'm hoping I can transfer him the tickets at face value + fees.
If he’s your friend just give him your log in to TM and let him go that way.
I have tickets for Nashville but, very unfortunately, my work scheduled changed. Anyone know when the fan-to-fan ticket exchange will open? I already have a buyer, a friend who lives in Nashville, so I'm hoping I can transfer him the tickets at face value + fees.
If he’s your friend just give him your log in to TM and let him go that way.
I have tickets for Nashville but, very unfortunately, my work scheduled changed. Anyone know when the fan-to-fan ticket exchange will open? I already have a buyer, a friend who lives in Nashville, so I'm hoping I can transfer him the tickets at face value + fees.
If he’s your friend just give him your log in to TM and let him go that way.
This. Only way to ensure friend gets the tickets
Can't you give someone you TM log in, have them add the tickets to their Apple Wallet or whatever the Android version is and be done with it? No need for them to go back to your TM account?
I have tickets for Nashville but, very unfortunately, my work scheduled changed. Anyone know when the fan-to-fan ticket exchange will open? I already have a buyer, a friend who lives in Nashville, so I'm hoping I can transfer him the tickets at face value + fees.
If he’s your friend just give him your log in to TM and let him go that way.
This. Only way to ensure friend gets the tickets
Can't you give someone you TM log in, have them add the tickets to their Apple Wallet or whatever the Android version is and be done with it? No need for them to go back to your TM account?
thank you for the idea! have tickets for my cousins! hope ticketmaster do not pick up on this......
Can't you give someone you TM log in, have them add the tickets to their Apple Wallet or whatever the Android version is and be done with it? No need for them to go back to your TM account?
thank you for the idea! have tickets for my cousins! hope ticketmaster do not pick up on this......
I don't see an option on Android to add these to anything, so I'm don't think there is currently an option
Can someone provide the Ticketstoday email and phone number that we use for issues. I never received the seat assignment for St. Louis either. Got Nashville though.
I used an email address provided in my initial "you're going to see Pearl Jam email." In my email to them, I provided the receipt number from my "you're going to see Pearl Jam email." I sent that email to: tenclubsupport@ticketmaster.com last night and they replied about 11 hours later with a link to collect my tickets.
It's now been more than 48 hours since I emailed them and I haven't heard jack shit. I tried chatting with a guy on TM from the ticket-order page chat and he was useless.
I've been avoiding calling because I was trying to avoid wasting a bunch of time but I already have so I'll try that next...this is so fucking ridiculous.
Dang, that sucks to have to worry about it still. I guess I should feel very fortunate to have gotten it all ironed out so quickly. It seems calling has been less effective than emailing.
I’ve had an issue that remains unresolved too. I called and emailed on Friday and I’m still waiting to hear back. It’s crazy to have paid $255 and not have tix in my account.
I didn't get my seat confirmation email until Friday, Jan. 31st. 74xxx MSG Section 117 - chose BA -
-See the waves on distant shores, awaiting your arrival...
Stanhope, New Jersey 08-12-1992
Randall's Island, New York 09-28-1996
E. Rutherford, New Jersey 09-08-1998
Wantagh, New York 08-24-2000
New York, New York 07-09-2003
E. Rutherford, New Jersey 06-03-2006
New York, New York 05-21-2010
Brooklyn, New York 10-19-2013
New York, New York 05-01-2016 New York, New York 09-11-2022
I have tickets for Nashville but, very unfortunately, my work scheduled changed. Anyone know when the fan-to-fan ticket exchange will open? I already have a buyer, a friend who lives in Nashville, so I'm hoping I can transfer him the tickets at face value + fees.
If he’s your friend just give him your log in to TM and let him go that way.
This. Only way to ensure friend gets the tickets
Can't you give someone you TM log in, have them add the tickets to their Apple Wallet or whatever the Android version is and be done with it? No need for them to go back to your TM account?
Great question and potential suggestion....it should work no?
Is anyone having trouble in their tm account that ordered canada and tics? Mycanadianones are there but not us. I got confirmation I can see the tics but there not in my account.
So I called the 10c support number that was listed in the receipt email (855-868-4782) and they said they'd escalate it so the emails can be resent. Supposed to take 24-48 hours, so if nothing in two days I call back. It's like I paid for them, I'd like to have them now!
Just to update: I FINALLY got my Oakland tickets so if others are still waiting, try calling the number I provided above.
I have tickets for Nashville but, very unfortunately, my work scheduled changed. Anyone know when the fan-to-fan ticket exchange will open? I already have a buyer, a friend who lives in Nashville, so I'm hoping I can transfer him the tickets at face value + fees.
If he’s your friend just give him your log in to TM and let him go that way.
This. Only way to ensure friend gets the tickets
Can't you give someone you TM log in, have them add the tickets to their Apple Wallet or whatever the Android version is and be done with it? No need for them to go back to your TM account?
thank you for the idea! have tickets for my cousins! hope ticketmaster do not pick up on this......
Didn't they collect our phone numbers? Is the ticket tied to our phone number?
The tickets are supposedly dynamic, with changing bar codes, so can't save to Apple Wallet
Apple Wallet uses NFC, instead of the barcode. I can save my Denver tickets to Apple Wallet, and I assume MSG tickets can be saved to it as well. I’m guessing other locations will be able to be saved to Apple Wallet at some point in the future.
The tickets are supposedly dynamic, with changing bar codes, so can't save to Apple Wallet
Apple Wallet uses NFC, instead of the barcode. I can save my Denver tickets to Apple Wallet, and I assume MSG tickets can be saved to it as well. I’m guessing other locations will be able to be saved to Apple Wallet at some point in the future.
The tickets in my TM account give the option to save in Apple Wallet. Must be fine for entry.
So I called the 10c support number that was listed in the receipt email (855-868-4782) and they said they'd escalate it so the emails can be resent. Supposed to take 24-48 hours, so if nothing in two days I call back. It's like I paid for them, I'd like to have them now!
Just to update: I FINALLY got my Oakland tickets so if others are still waiting, try calling the number I provided above.
That is great to hear, I can't check my home email from work but hoping when I get home tonight they'll be there. My main fear is that I'll get stuck with worse seats than I should have (10c #133580, never got all the secrecy about hiding the last few digits ; ) just because it's taken THEM so long to get it ironed out... do you mind me asking where yours are, and your 10c number? (Unless, of course, you got GA, in which case good for you!)
Comments
I've been avoiding calling because I was trying to avoid wasting a bunch of time but I already have so I'll try that next...this is so fucking ridiculous.
apple wallet is the way to go
2010: Newark 5/18 MSG 5/20-21 2011: PJ20 9/3-4 2012: Made In America 9/2
2013: Brooklyn 10/18-19 Philly 10/21-22 Hartford 10/25 2014: ACL10/12
2015: NYC 9/23 2016: Tampa 4/11 Philly 4/28-29 MSG 5/1-2 Fenway 8/5+8/7
2017: RRHoF 4/7 2018: Fenway 9/2+9/4 2021: Sea Hear Now 9/18
2022: MSG 9/11 2024: MSG 9/3-4 Philly 9/7+9/9 Fenway 9/15+9/17
Stanhope, New Jersey 08-12-1992
Randall's Island, New York 09-28-1996
E. Rutherford, New Jersey 09-08-1998
Wantagh, New York 08-24-2000
New York, New York 07-09-2003
E. Rutherford, New Jersey 06-03-2006
New York, New York 05-21-2010
Brooklyn, New York 10-19-2013
New York, New York 05-01-2016
New York, New York 09-11-2022
Just to update: I FINALLY got my Oakland tickets so if others are still waiting, try calling the number I provided above.