so this is why i never received an email?!?!

K_A73
K_A73 Posts: 92
in The Porch
ok so i have finally got the answer of why i got no emails. my order was canceled! my wife and i both requested our tix with our own presale codes and different credit cards, but they said because the billing address was the same they canceled my order. this if BS!!!! i read the fine print and it does not say this anywhere! thanks TM
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Comments

  • Zod
    Zod Posts: 10,916
    That's interesting.   10c memberships are per person, but TM's gig limits are per household?  Conflict created problems?
  • Red Lukin
    Red Lukin Canada Posts: 2,994
    My other half and I both used the same credit card and address and both got tix.

    Just sayin
  • K_A73
    K_A73 Posts: 92
    ya this is crazy!
    did you use the same email?
  • DoDaFoo
    DoDaFoo Seattle, WA Posts: 260
    Sounds like they're just making up excuses for their errors at this point.
  • tinz.
    tinz. Posts: 2,708
    Red Lukin said:
    My other half and I both used the same credit card and address and both got tix.

    Just sayin
    This doesn't add up.. my wife and I both submitted for tickets and both won, same address but different card numbers 
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  • K_A73
    K_A73 Posts: 92
    after i called back about this they said ya cant use the same email
  • K_A73
    K_A73 Posts: 92
    i've now emailed both TC and TM to ask for verification....we will see what happens
  • K_A73
    K_A73 Posts: 92
     :o 
  • K_A73
    K_A73 Posts: 92
    DoDaFoo said:
    Sounds like they're just making up excuses for their errors at this point.
    Agreed...i need someone to explain this...
  • dmbolp
    dmbolp ATL Posts: 1,513
    K_A73 said:
    after i called back about this they said ya cant use the same email
    Well that one makes sense; you need your own TM account
  • K_A73
    K_A73 Posts: 92
    not really because it did not make us sign in....
  • euchrid
    euchrid Posts: 895
    K_A73 said:
    not really because it did not make us sign in....
    You had to sign in to TM... if you didn't you were already signed in..and if your wife used the same computer it would have been submitted with the same TM account
  • K_A73
    K_A73 Posts: 92
    how could we use different codes? such bullshit...sorry its chicken shit to me
  • euchrid
    euchrid Posts: 895
    K_A73 said:
    how could we use different codes? such bullshit...sorry its chicken shit to me
    Different TM accounts as only 2 tickets per "user" were allowed
  • K_A73
    K_A73 Posts: 92
    edited January 2020
    2 tickets? hmmm you mean per venue? cool cuz we applied for different dates so there goes that
  • RS151862
    RS151862 Pittsburgh, PA Posts: 2,727
    K_A73 said:
    2 tickets? hmmm you mean per venue? cool cuz we applied for different dates so there goes that
    You might not like it, but I think you got your answer. 2 different people with the same email were applying for tickets so they canceled it. 
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  • JG108535
    JG108535 Posts: 187
    Red Lukin said:
    My other half and I both used the same credit card and address and both got tix.

    Just sayin
    Same. 
  • JG108535
    JG108535 Posts: 187
    JG108535 said:
    Red Lukin said:
    My other half and I both used the same credit card and address and both got tix.

    Just sayin
    Same. 
    2 10c accounts.
    2 TM accounts.
  • K_A73
    K_A73 Posts: 92
    nope have a buddy did same as us they both got tix i forwarded there info with mine....
  • K_A73
    K_A73 Posts: 92
    same TM account

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