Who messed up? Fans or Ticketmaster???

2

Comments

  • SwordoSwordo Posts: 266
    They never should have, nor should again post the odds.
  • ed243421ed243421 Posts: 7,689
    It was me.

    My bad.
    The whole world will be different soon... - EV
    RED ROCKS 6-19-95
    AUGUSTA 9-26-96
    MANSFIELD 9-15-98
    BOSTON 9-29-04
    BOSTON 5-25-06
    MANSFIELD 6-30-08
    EV SOLO BOSTON 8-01-08
    BOSTON 5-17-10
    EV SOLO BOSTON 6-16-11
    PJ20 9-3-11
    PJ20 9-4-11
    WRIGLEY 7-19-13
    WORCESTER 10-15-13
    WORCESTER 10-16-13
    HARTFORD 10-25-13









  • It is probably an odds thing then.  I put very little faith into those odds.  Especially when TM
    has never done such a thing before.  
    91 - Ames Iowa CY Stephens Auditorium
    Lots Lots Lots of shows.....
    2018 - Seattle 2/Missoula
  • andrew68andrew68 Toronto Posts: 1,841

    TM, 10C and FANS


    *too rushed...too many 'fine print rule's' 
    *pure hypocrisy of using TM at all .. .they are legalized thieves and PJ partnered with them...this one has me scratching my head the most

    *idiotic to have to change your TM Account or even start a new one to ensure emails match
    *TM....missing surname on account of 10 years with a minimum of 2 monthly purchases
    *introducing a new system in a 3 day window to tour starved ravenous fans...ridiculous 

    *GA GREED....I'm dead to rights on this one


    Sincerely,

    a bitter, entitled fan with 11/85 lifetime PJ Lotto results,


    Andrew

    i'm trying hard to be the shepherd 





    Any new realizations... would have to wait...
    Til he had more time,... more time...
    Time to dream,... to himself... he waves goodbye,
    To himself... I'll see you on the other side...
  • TM seems to be pointing the finger at 10c.  But that still doesn't explain why we haven't received rejection emails.

    That has to be a TM issue.
    I just got off the phone with support.  They claim that they sent out the e-mail and blamed hotmail.  Which is weird since we got everything else from them.
    Boston (4/10/94), Hartford (10/2/96), Barre (8/22/98), Hartford (9/13/98), Mansfield (9/15/98 + 9/16/98), Mansfield (8/29/00 + 8/30/00), Mansfield (7/2/03 + 7/11/03), Boston (9/28/04), Hartford (5/13/06), Boston (5/24/06 + 5/25/06), Hartford (6/27/08), Mansfield (6/28/08 + 6/30/08), Philadelphia (10/31/09), Hartford (5/15/10), Worcester (10/15/13 + 10/16/13), Hartford (10/25/13), New York (5/1/16), Boston (8/5/16 + 8/7/16), Boston (9/2/18 + 9/4/18)
  • Both. I've seen a number of people who made bad priority choices (someone who selected 12 shows, all GA and then blame TC when they didn't get selected).

    User error on resubmitting picks (although they should have had a process in place for you to check your picks and make changes to them). 

    But the odds were in no way calculated the same way as previous tours, there are obvious email problems, and some unexplained losers when people who had a lower priority picks won. 
  • JimmyV said:
    There was a problem with Oakland and there was a problem with St Louis. The odds tool did not work as advertised. 
    Isn't that going to happen every time there's a new process?  I know that I screwed up and had the wrong name associated with the credit card on my first entry.  I had to go back and submit a new request to fix it.  I also think that having two levels (Ten Club and Ticketmaster) basically doubles the chance of something not matching, being entered incorrect, etc.

    Boston (4/10/94), Hartford (10/2/96), Barre (8/22/98), Hartford (9/13/98), Mansfield (9/15/98 + 9/16/98), Mansfield (8/29/00 + 8/30/00), Mansfield (7/2/03 + 7/11/03), Boston (9/28/04), Hartford (5/13/06), Boston (5/24/06 + 5/25/06), Hartford (6/27/08), Mansfield (6/28/08 + 6/30/08), Philadelphia (10/31/09), Hartford (5/15/10), Worcester (10/15/13 + 10/16/13), Hartford (10/25/13), New York (5/1/16), Boston (8/5/16 + 8/7/16), Boston (9/2/18 + 9/4/18)
  • JimmyVJimmyV Boston's MetroWest Posts: 19,340
    Both. I've seen a number of people who made bad priority choices (someone who selected 12 shows, all GA and then blame TC when they didn't get selected).

    User error on resubmitting picks (although they should have had a process in place for you to check your picks and make changes to them). 

    But the odds were in no way calculated the same way as previous tours, there are obvious email problems, and some unexplained losers when people who had a lower priority picks won. 
    Yes. There is plenty of blame to go around. 
    ___________________________________________

    "...I changed by not changing at all..."
  • JimmyVJimmyV Boston's MetroWest Posts: 19,340
    It's 10:05am in Seattle. Do you know where your fan club is?
    ___________________________________________

    "...I changed by not changing at all..."
  • JimmyV said:
    It's 10:05am in Seattle. Do you know where your fan club is?
    lol
  • Two things that I think were not user error:

    1) The incorrect "did not win" STL emails that were sent out after winning
    2)  Lack of notification (at least) for 2 night shows where you picked both as first and second picks (LA, OAK).  At a minimum, they didn't send emails.  At worst, they ignored your second entry.
  • jimjam1982jimjam1982 AZ Posts: 1,440
    Ticketmaster has admitted priority didnt matter and they had software issues. So there is that.
  • SaravaSarava Naperville, IL Posts: 2,043
    Ticketmaster has admitted priority didnt matter and they had software issues. So there is that.
    Seriously? They admit they didn't take priorities in to account? At all?
  • craigraethercraigraether Posts: 1,485
    I was just told the same that priority didnt matter from TM and told to take it up with 10c... as they setup of the process, I said obviously TM didtnt follow the process..... Holding for a manager at TM .. 

  • ed243421ed243421 Posts: 7,689
    Can we just start over?
    The whole world will be different soon... - EV
    RED ROCKS 6-19-95
    AUGUSTA 9-26-96
    MANSFIELD 9-15-98
    BOSTON 9-29-04
    BOSTON 5-25-06
    MANSFIELD 6-30-08
    EV SOLO BOSTON 8-01-08
    BOSTON 5-17-10
    EV SOLO BOSTON 6-16-11
    PJ20 9-3-11
    PJ20 9-4-11
    WRIGLEY 7-19-13
    WORCESTER 10-15-13
    WORCESTER 10-16-13
    HARTFORD 10-25-13









  • Ticketmaster has admitted priority didnt matter and they had software issues. So there is that.
    Some CSR that has no idea what they are talking about said that.  It's simply not true.
  • jbaker67jbaker67 Posts: 353
    Ticketmaster has admitted priority didnt matter and they had software issues. So there is that.
    Sarava said:
    Ticketmaster has admitted priority didnt matter and they had software issues. So there is that.
    Seriously? They admit they didn't take priorities in to account? At all?

    If this was the case, we would be seeing people who had MSG and Baltimore as priority 2 or greater getting tickets, and we haven't seen that happen. 

    2000: Camden 9/1 2003: Camden 7/5, Hershey 2004: Reading 2006: Camden 5/28 2008: Camden 6/19, 6/20 2009: Philadelphia 10/27, 10/28, 10/31 2012: Philadelphia 2016: Philadelphia 4/28, New York City 5/2 2018: Seattle 8/8, 8/10 2019: Innings Fest 2021: Sea.Hear.Now, Ohana 2022: Baltimore, Camden, Louisville, St. Louis 2023: Saint Paul 8/31, 9/2 2024: Philadelphia 9/7, 9/9, Baltimore

  • JimmyVJimmyV Boston's MetroWest Posts: 19,340
    Ticketmaster is throwing Ten Club under the bus and Ten Club is nowhere to be found with a response. 
    ___________________________________________

    "...I changed by not changing at all..."
  • SaravaSarava Naperville, IL Posts: 2,043
    jbaker67 said:
    Ticketmaster has admitted priority didnt matter and they had software issues. So there is that.
    Sarava said:
    Ticketmaster has admitted priority didnt matter and they had software issues. So there is that.
    Seriously? They admit they didn't take priorities in to account? At all?

    If this was the case, we would be seeing people who had MSG and Baltimore as priority 2 or greater getting tickets, and we haven't seen that happen. 
    Yeah that makes sense.

    I just called the number because I never got an email about 2 of the 3 shows I put in for. They actually had a person on to speak to me in less than 2 minutes and he cleared everything up for me. So they're being helpful on the phone - at least for my situation.
  • craigraethercraigraether Posts: 1,485
    I wonder how seat assignments will go...!!  
  • Peasant TentsPeasant Tents UK Posts: 862
    pjpitt89 said:
    1. I think fans may have entered multiple shows and then failed to correctly rank them on the next screen
    2. I think the odds were poorly done. The "published" odds when you entered were not finals odds, nor were they secured at that percentage in any way by you entering when you did.
    3. Again, the odds. Were these odds of winning for 1st priority only? Or for any entry? Poorly done.
    4. Some of the cancellations, email issues, etc do seem to be on TM
    I didn't fail to correctly rank anything.  I entered for Oak1 and Oak2 (BA) and got an email confirming that.  I then got accepted for Oak1 and nothing related to Oak2.
    I got exactly the same thing - just with OAK 2 as Priority 1 and OAK 1 as Priority 2.

    No email received either way.  I don't think we were entered in. 
    Lots of other glitches also 
  • HesCalledDyerHesCalledDyer Maryland Posts: 16,456
    Swordo said:
    They never should have, nor should again post the odds.
    Agreed.  Just nip the problem in the bud.
  • JimmyVJimmyV Boston's MetroWest Posts: 19,340
    Swordo said:
    They never should have, nor should again post the odds.
    Agreed.  Just nip the problem in the bud.
    Certainly no need to include it in the entry emails. Those numbers were guaranteed to go down and including them served no purpose. 
    ___________________________________________

    "...I changed by not changing at all..."
  • GludfssrGludfssr Posts: 57
    edited January 2020
    The problem was with Oakland and Los Angeles having 2 shows.  
    If you put both shows in with your 1st two priorities you only got the 1st one and the second was disregarded by the software that was used for picking out the winners.  
    I just spoke to a supervisor at Tickets Today that in not so many ways agreed with this. 

    Had I have known this I would have put them in different priority order. 

    Ten Club needs to address this.  
    We might need to keep pushing until we get a response for what happened.  




  • SaravaSarava Naperville, IL Posts: 2,043
    Gludfssr said:
    The problem was with Oakland and Los Angeles having 2 shows.  
    If you put both shows in with your 1st two priorities you only got the 1st one and the second was disregarded by the software that was used for picking out the winners.  
    I just spoke to a supervisor at Tickets Today that in not so many ways agreed with this. 

    Had I have known this I would have put them in different priority order. 

    Ten Club needs to address this.  
    We might need to keep pushing until we get a response for what happened.  




    Hmm, why would that happen for priorities #1 and #2, but not other numbers? For example, I had LA1 as my #2 and LA2 as my #3, and got both shows.
  • Gludfssr said:
    The problem was with Oakland and Los Angeles having 2 shows.  
    If you put both shows in with your 1st two priorities you only got the 1st one and the second was disregarded by the software that was used for picking out the winners.  
    I just spoke to a supervisor at Tickets Today that in not so many ways agreed with this. 

    Had I have known this I would have put them in different priority order. 

    Ten Club needs to address this.  
    We might need to keep pushing until we get a response for what happened.  




    This did not happen to everyone, so I don't believe the explanation
  • PB11041PB11041 Earth Posts: 2,811
    here is another thread where people with little to no history are making claims and people are taking them at face value truth.  Be MUCH MORE skeptical folks, be much more skeptical. 
    His eminence has yet to show. 
    http://www.hi5sports.org/ (Sports Program for Kids with Disabilities)
    http://www.livefootsteps.org/user/?usr=3652

  • Abe FromanAbe Froman Posts: 5,319
    So much misinformation being spread. 
  • Gonzo1977Gonzo1977 Posts: 1,696
    They should just cancel the tour and sue Ticketmaster again. 
  • DoDaFooDoDaFoo Seattle, WA Posts: 258
    PB11041 said:
    here is another thread where people with little to no history are making claims and people are taking them at face value truth.  Be MUCH MORE skeptical folks, be much more skeptical. 
    I've been a 10c member for 6 years but don't post much. I posted a screenshot of my order in this thread. I didn't make any mistakes, I placed my order correctly, yet was apparently not confirmed (Best Available) for my #2 priority show which some people got confirmed with as their 5th-8th priority.

    Many people who requested both LA and Oakland shows as their #1 and #2 priority had the exact same issue I did. We are not lying. TM (or more specifically Tickets Today) messed up the process for some shows. It's obvious.
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