2014 PEARL JAM ENAMEL MUG SET

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Comments

  • rock4ever
    rock4ever Posts: 239
    null

    Do we have the makers name then ? I'll contact them as well as 10c

    Doubt ill get a discount or even replacement though
  • deadendp
    deadendp Northeast Ohio Posts: 10,434
    rock4ever wrote: »
    null

    Do we have the makers name then ? I'll contact them as well as 10c

    Doubt ill get a discount or even replacement though
    Do a quick search. I know that someone mentioned the maker somewhere here.
    2014: Cincinnati
    2016: Lexington and Wrigley 1
  • kellanazzie
    kellanazzie Posts: 1,484
    rock4ever wrote: »
    null

    Do we have the makers name then ? I'll contact them as well as 10c

    Doubt ill get a discount or even replacement though

    Company is Emalco. Here is a link to their Facebook page.
    Mine came in & are quite nice. Good luck

    https://www.facebook.com/EmalcoEnamelware?
  • stoppler_pj
    stoppler_pj Montreal, Quebec, Canada Posts: 191
    I got mine in Montreal today. Nice but mine are dinged and scratched up. If anyone has success in getting replacements let us know.
    You are obviously from the sticks if you call it a hoodie! Us sophisticated city folk call it a bunnyhug!
  • chain
    chain Montreal Posts: 336
    TL61540 wrote: »
    I got mine in Montreal today. Nice but mine are dinged and scratched up. If anyone has success in getting replacements let us know.

    Also got mine yesterday... got the black and white ones... with no scratches... hope you can get a replacement TL61540
    Toronto 96-09-21 / Montreal 98-08-20
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  • 2-feign-reluctance
    2-feign-reluctance TigerTown, USA Posts: 23,460
    Pearl Jam + cup + Tequlia = good
    www.cluthelee.com
  • madtowndave
    madtowndave Minneapolis, MN Posts: 4,013
    2-feign-reluctance wrote: »
    Pearl Jam + cup + Tequlia = good

    +1
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  • pdalowsky
    pdalowsky Doncaster,UK Posts: 15,214
    Very pleased to report that mine did arrive Friday and they are perfect ... Really cool item
  • Release EV
    Release EV Posts: 2,077
    Still waiting in AUS....hopefully this week to kick off the merch year
  • Sandy66
    Sandy66 Queensland, Australia Posts: 226
    Got mine today in Aus. and love them. :)
    BDO, Melbourne, 2014.   EV Solo, Melbourne, 2014.   Memphis, 2014.   Detroit, 2014.   St Paul, 2014.  Global Citizens Festival, NYC, 2015.   Columbia, 2016.   Jazz Fest, New Orleans, 2016.   Philly 1 & 2, 2016.   MSG 1 & 2, New York, 2016.  Ottawa, 2016.   Toronto 1, 2016.  Amsterdam 1 & 2, 2018.  London 1, 2018.  Padova, 2018.  Rome, 2018.  Prague, 2018.
  • rock4ever
    rock4ever Posts: 239
    my email and response from 10c and my response back , im really pissed off !!

    order of my response then 10c reply then my original email




    OK


    First of all I am sorry and find your answer totally unacceptable ,and dismissive.


    Just because its hand made is no excuse for paint actually missing , if for example you purchased a “hand made” coffee mug pictured with a handle , and it turns up only to be missing the handle , is that OK because its hand made ? and its unique therefor ?


    The picture of the smudging I can live with, the pit marks , but that's down to bad steel ( I know this as I work in the steel industry ) but when the decal backing has been peeled from the surface, and pulling away specs of the print itself , that isn't acceptable, and has nothing to do with been hand made so to speak, and you can tell they are decals under the lacquer , as on the black mugs if you look in the light you can see the outline of the transfer.


    please also see the company statement



    We are enamel manufacturer based in Poland specialized in delivering high quality enamelware and enamel signs to any customer around the world. In our range we have rare classic shapes of enamelware. Most of them were designed and produced for over hundred years. Production technology since then has not much changed. We are cultivating the heritage of great art of enameling and proud to offer premium quality products to our clients.



    The Item I have received is not a premium quality product







    From: shipping@tenclub.net
    Sent: ‎Monday‎, ‎5‎ ‎January‎ ‎2015 ‎16‎:‎52
    To: steve richards



    ##- Please type your reply above this line -##


    Shipping (Tenclub)
    Jan 05 08:52 AM
    Hi,
    This item is a hand-made enamel product made by a small company in Poland. Due to the century-old technique involved, this item may have imperfections, making each mug unique.
    For more information, check out their website: http://emalco.com/pl/index.html
    They also have a Facebook page which illustrates various products made for numerous companies around the world: https://www.facebook.com/EmalcoEnamelware
    Thanks
    10c




    steve richards
    Jan 05 05:58 AM
    Good Morning


    I would like to make a complaint about the above order


    1stly I understand that these , items are hand painted , therefor would expect some what of a quirky , small issue, but I find these items a disgrace, and an example of poor workman ship for the price I paid including shipping ( $50.28 - £33.17 at todays rate )


    issues are as follows:


    large smudge or miss paint on the lip of one of the cups


    Pit marks in the metal then enamelled over and then painted over making the pit marks even more visible


    Raised specs in the paint work , from a poor painting and non cleaned surface on both mugs


    paint missing from the picture on the black mug


    I have attached photos for you to take the appropriate action

    Many Thanks


  • mr_canada
    mr_canada Posts: 555
    Hope it works out for you. You shouldn't have any issue selling them and making your money back if 10C chooses to ignore your complaints. However I'd imagine 10C will offer you a refund if you don't want them. I realize that's not what you're looking for but at least you won't be stuck with them. After reviewing your photos I wouldn't be surprised if many people found the mugs to be acceptable so at least you won't be stuck with a product you find disgraceful.
  • slinger256
    slinger256 Victoria Posts: 375
    I ordered from the second batch. Showed up today on Vancouver Island. Less than impressed. QC dept missed the QC.
  • Horse2345
    Horse2345 Posts: 3,294
    slinger256 wrote: »
    I ordered from the second batch. Showed up today on Vancouver Island. Less than impressed. QC dept missed the QC.

    Got mine in Vic last week, mine actually look pretty good, one or two little flaws but overall not bad. Funny how there's such a variety in these.
    UBC 92, Vancouver 93, Vancouver 98, Seattle 02, Vancouver 03, Vancouver 05, Gorge 06, Gorge 06,Seattle 09,Seattle 09, Vancouver09, Montreal 11, Toronto 11,Toronto 11, Vancouver 11,Vancouver 13, Seattle 13
  • Nami
    Nami Newfoundland Posts: 5,999
    rush rush rush...get them out and hopefully we dont have to deal with issues later....
    Hamilton 9-13-05; Toronto 5-9-06, Toronto 8-21-09, Toronto 9-12-11, Hamilton 9-15-11....
  • PJfanwillneverleave1
    PJfanwillneverleave1 Posts: 12,885
    This is a pre-delivered review of my enamel mug set.

    1. Immediately upon opening I noticed that the black colour of the mug is an offgrey if looked upon at a 37degree angle.

    2. When I placed one mug in each hand I noticed an appreciable weight difference. So I went to a chemistry lab and purchased a $750 scale. Low and behold I was right the mugs were off by .00000000000000000003 of a gram.

    3. I also noticed that the white mug holds 1/2 of a sip less than the black one. QC was way off on this.

    4. If you hold my black one up you will notice a slight 1/32 of an offset. Totally unacceptable.

    5. On the bottom it reads NWJP not NWSE. What the fuck was QC thinking?

    6. If you look carefully the lightning bolt is .00003 mm off centre.

    7. When I hold the white mug in my hand it seem slightly less ergonomically correct than the black one.

    8. The handle on black mug has a 1 inch opening as opposed to the 1"1/9 opening of the white one.

    9. When I drink out of the white mug it seems to only slightly pour but when I drink out of the black one it seems to be the perfect drinking mug.

    10. When they are in the cupboard side by side the black one seems to be .00000000005mm shorter that the white one.

  • manitouman
    manitouman In My Head Posts: 1,088
    =))
    Soldier Field, Chicago, IL 7-11-1995; United Center, Chicago, IL 6-29-1998; MGM Grand, Las Vegas, NV 10-22-2000 ~PJ10~; Pepsi Center, Denver, CO 4-1-2003; Cricket Pavilion, Phoenix, AZ 6-7-2003; United Center, Chicago, IL 6-18-2003; Alpine Valley, East Troy, WI 6-21-2003; Fox Theatre, St. Louis, MO 10-5-2004; The Gorge, George, WA 9-1-2005; United Center, Chicago, IL 5-16-2006; United Center, Chicago, IL 5-17-2006; Pepsi Center, Denver, CO 7-2-2006; Pepsi Center, Denver, CO 7-3-2006; United Center, Chicago, IL 8-23-2009; United Center, Chicago, IL 8-24-2009; Rogers Arena, Vancouver, BC 12-4-2013; Key Arena, Seattle, WA 12-6-2013; iWireless Arena, Moline, IL 10-17-2014 ~No Code Show~; Xcel Energy Center, St. Paul, MN 10-19-2014; Bradley Center, Milwaukee, WI 10-20-2014 ~Yield Show~; Pepsi Center, Denver, CO 10-22-2014 ~PJ24~: Wrigley Field 1 & 2, 2016; Safeco Field, Seattle Home Shows 1 & 2; Wrigley Field, Chicago Away Shows 1 & 2....
  • badbrains
    badbrains Posts: 10,255
    God damn it, I think pjFan should also get a refund!
  • deadendp
    deadendp Northeast Ohio Posts: 10,434
    PJfanwillneverleave1 wrote: »
    This is a pre-delivered review of my enamel mug set.

    1. Immediately upon opening I noticed that the black colour of the mug is an offgrey if looked upon at a 37degree angle.

    2. When I placed one mug in each hand I noticed an appreciable weight difference. So I went to a chemistry lab and purchased a $750 scale. Low and behold I was right the mugs were off by .00000000000000000003 of a gram.

    3. I also noticed that the white mug holds 1/2 of a sip less than the black one. QC was way off on this.

    4. If you hold my black one up you will notice a slight 1/32 of an offset. Totally unacceptable.

    5. On the bottom it reads NWJP not NWSE. What the fuck was QC thinking?

    6. If you look carefully the lightning bolt is .00003 mm off centre.

    7. When I hold the white mug in my hand it seem slightly less ergonomically correct than the black one.

    8. The handle on black mug has a 1 inch opening as opposed to the 1"1/9 opening of the white one.

    9. When I drink out of the white mug it seems to only slightly pour but when I drink out of the black one it seems to be the perfect drinking mug.

    10. When they are in the cupboard side by side the black one seems to be .00000000005mm shorter that the white one.
    You forgot to add that they are obviously too small for the amount of coffee that you drink.
    2014: Cincinnati
    2016: Lexington and Wrigley 1
  • badbrains
    badbrains Posts: 10,255
    Wait, people actually are drinking coffee out of these? Aren't they afraid the coffee might discolor the mugs more? I thought people bought these to flip. God damn it, no one sent me the fucken memo. Some friends I got in here!

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