Where are the new bootlegs?!!!

JF110284

Has anyone heard whether the delay is related to the problems with PJ Radio? See thread below. I can imagine that even if the Nugs backorder issues are resolved they might not want to start broadcasting new shows until they fix those issues and can broadcast them without interruption. Curious to know if anyone has any intel on this...

http://community.pearljam.com/discussion/130489/pj-radio#latest

F5AgainstOne

pjsteelerfan said:

radial21 said:

bone said:

We're probably waiting awhile now as the concert schedule for PJ Radio has no new shows between now and next Sunday, which probably means the earliest we'll see the next batch of bootlegs will be Feb. 12th.

Which means March 26th is the earliest that all of the shows will be released. Box set is looking more and more like a summer arrival. Crazy for people who bought and paid for it back in November....

That box set was looking like a summer arrival right when they issued it, no one should have expected it in February or March.

I'm curious if at this point if it is more than just Nugs being behind over the Holiday. They should have been caught up by now. I'm worried their may be issues with the west coast shows.

I emailed nugs back in Nov regarding the box set. The reason they were starting to do 2 shows at a time was so that the box would be available in March.

Original_Shifty

The waiting drove me MAD!!!!!!

YLed2

Hindsight always kills you. Now I look back on my nearly $400 box set purchase thinking I would receive it in late February or March. The way things are developing, it's going to be closer to 4th of July (if I'm lucky). Oh yeah, but don't worry - they already have my money so there is no urgency there. Very disappointed with the delay in the release of the boots.

mcgruff10

Ordered philly two on January 14 and nothing. argh

derbydave

Yet AGAIN...the LACK of communication with the customers,
SPEAKS VOLUMES about the customer service of this BUSINESS!!!
Not SURPRISING...
but I just don't understand why it's so hard to inform their customers what is going on!!

Indifference71

derbydave said:

Yet AGAIN...the LACK of communication with the customers,
SPEAKS VOLUMES about the customer service of this BUSINESS!!!
Not SURPRISING...
but I just don't understand why it's so hard to inform their customers what is going on!!

Yep. It's pretty ridiculous.

radial21

YLed2 said:

Hindsight always kills you. Now I look back on my nearly $400 box set purchase thinking I would receive it in late February or March. The way things are developing, it's going to be closer to 4th of July (if I'm lucky). Oh yeah, but don't worry - they already have my money so there is no urgency there. Very disappointed with the delay in the release of the boots.

It's just baffling to me that they have already charged everyone for the box set. It's most likely going to be 6 months from date of purchase till anyone receives the box set, maybe more. How they get away with that I have no idea. I'm sure many people would have held off on ordering if they knew this was going to happen. I'd rather have my $400 for an extra 6 months than have the 10c take it and get nothing in return...

shetellsherself

derbydave said:

Yet AGAIN...the LACK of communication with the customers,
SPEAKS VOLUMES about the customer service of this BUSINESS!!!
Not SURPRISING...
but I just don't understand why it's so hard to inform their customers what is going on!!

Yep. I emailed them about my messed up Philly CDs for both nights and haven't heard a word back.

TribeintoBreath

Charlottesville-http://we.tl/31PHqn61VC

Charlotte-http://we.tl/Q35oIiiR0h

CDFish

I ordered 3 Hartford CDs, 2 as gifts for my SILs...2 out of the 3 are good but one is not. Emailed Nugs and created a "ticket" through the support link and haven't heard back yet. Granted its only been about 24 hrs but WTF. It took one month for these to arrive after placing the order?? How fucking hard is it to produce these?? Ahhh good luck to everyone out there who ordered any boots!!! I feel for those who ordered the box set

boyo79

Anyone heard from Nugs in the last week? Made an order on 21st Jan, no update from Nugs yet. Maybe they were off work last week

F5AgainstOne

radial21 said:

YLed2 said:

Hindsight always kills you. Now I look back on my nearly $400 box set purchase thinking I would receive it in late February or March. The way things are developing, it's going to be closer to 4th of July (if I'm lucky). Oh yeah, but don't worry - they already have my money so there is no urgency there. Very disappointed with the delay in the release of the boots.

It's just baffling to me that they have already charged everyone for the box set. It's most likely going to be 6 months from date of purchase till anyone receives the box set, maybe more. How they get away with that I have no idea. I'm sure many people would have held off on ordering if they knew this was going to happen. I'd rather have my $400 for an extra 6 months than have the 10c take it and get nothing in return...

Cancel your order

RoleModelsinBlood31

HUGE THANK YOU TO MY MAN TRIBE ^^^^^^
Finally am listening to Cville and it is EXCELLENT. Respect.

narnia

TribeintoBreath said:

Charlottesville-http://we.tl/31PHqn61VC

Charlotte-http://we.tl/Q35oIiiR0h

Thank you!!

TribeintoBreath

narnia said:

TribeintoBreath said:

Charlottesville-http://we.tl/31PHqn61VC

Charlotte-http://we.tl/Q35oIiiR0h

Thank you!!

narnia said:

TribeintoBreath said:

Charlottesville-http://we.tl/31PHqn61VC

Charlotte-http://we.tl/Q35oIiiR0h

Thank you!!

welcome

TribeintoBreath

RoleModelsinBlood31 said:

HUGE THANK YOU TO MY MAN TRIBE ^^^^^^
Finally am listening to Cville and it is EXCELLENT. Respect.

Welcome, brother. Enjoy!

cp3iverson

i don't really see the point of using Nugs as a customer. Is it for the cardboard packaging? All they're doing is burning the $9.99 mp3s onto two 20cent discs for you. Just download the mp3s. Their service is too awful to reward.

TribeintoBreath

mcgruff10 said:

Ordered philly two on January 14 and nothing. argh

here's philly 1 while you wait..

https://mega.co.nz/#!ZNwEVAjS!OqB6K3aoCn6XjUTcvlEuwW41-CUHfRN67DjMh5ZEy8A

mcgruff10

Whoa! Thank you!!!!!

TribeintoBreath

mcgruff10 said:

Whoa! Thank you!!!!!

Philly 2 http://we.tl/KRl4WcjV72

boyo79

Indifference71 said:

derbydave said:

Yet AGAIN...the LACK of communication with the customers,
SPEAKS VOLUMES about the customer service of this BUSINESS!!!
Not SURPRISING...
but I just don't understand why it's so hard to inform their customers what is going on!!

Yep. It's pretty ridiculous.

radial21 said:

YLed2 said:

Hindsight always kills you. Now I look back on my nearly $400 box set purchase thinking I would receive it in late February or March. The way things are developing, it's going to be closer to 4th of July (if I'm lucky). Oh yeah, but don't worry - they already have my money so there is no urgency there. Very disappointed with the delay in the release of the boots.

It's just baffling to me that they have already charged everyone for the box set. It's most likely going to be 6 months from date of purchase till anyone receives the box set, maybe more. How they get away with that I have no idea. I'm sure many people would have held off on ordering if they knew this was going to happen. I'd rather have my $400 for an extra 6 months than have the 10c take it and get nothing in return...

I'm surprised people ordered the boxset as soon as it went on sale. It was pretty obvious it wouldn't ship until all boots had been released which would be 3/4 months after the first boot got released.

Kearn5y

I ordered it early just because of the Frack sale. Would have waited otherwise

boyo79 said:

Indifference71 said:

derbydave said:

Yet AGAIN...the LACK of communication with the customers,
SPEAKS VOLUMES about the customer service of this BUSINESS!!!
Not SURPRISING...
but I just don't understand why it's so hard to inform their customers what is going on!!

Yep. It's pretty ridiculous.

radial21 said:

YLed2 said:

Hindsight always kills you. Now I look back on my nearly $400 box set purchase thinking I would receive it in late February or March. The way things are developing, it's going to be closer to 4th of July (if I'm lucky). Oh yeah, but don't worry - they already have my money so there is no urgency there. Very disappointed with the delay in the release of the boots.

It's just baffling to me that they have already charged everyone for the box set. It's most likely going to be 6 months from date of purchase till anyone receives the box set, maybe more. How they get away with that I have no idea. I'm sure many people would have held off on ordering if they knew this was going to happen. I'd rather have my $400 for an extra 6 months than have the 10c take it and get nothing in return...

I'm surprised people ordered the boxset as soon as it went on sale. It was pretty obvious it wouldn't ship until all boots had been released which would be 3/4 months after the first boot got released.

mcgruff10

Just got my shipping email from nugs so I guess they re back!!

F5AgainstOne

I just got word from Nugs that they are shipping all Hartford replacements today and tomorrow, which they say should bring them current.
They said that the real tidal wave was caused by the Black Friday FRACK sale for which 10c gave nugs no prior notice. Nugs was therefore not prepared for the volume of orders. So I imagine that, coupled with the xmas rush and employees vacation schedules probably left them very short-handed. This led to shipping delays and errors in production, snowballing into further delays...

Once again, patience has been restored by a little communication from Nugs.
Its just nice to be informed. (hint hint 10c)

rrivers

I emailed 10C yesterday and they said are starting the bootlegs up again in a couple of weeks.

EdsonNascimento

F5AgainstOne said:

I just got word from Nugs that they are shipping all Hartford replacements today and tomorrow, which they say should bring them current.
They said that the real tidal wave was caused by the Black Friday FRACK sale for which 10c gave nugs no prior notice. Nugs was therefore not prepared for the volume of orders. So I imagine that, coupled with the xmas rush and employees vacation schedules probably left them very short-handed. This led to shipping delays and errors in production, snowballing into further delays...

Once again, patience has been restored by a little communication from Nugs.
Its just nice to be informed. (hint hint 10c)

Pass the buck Very nice and comforting (not). Who cares if there was a sale they didn't know about? So, they had to burn 1,000 CDs instead of 100. It's fning burning cds. Not rocket science. Stay a couple hours longer.

And, it sound partially like bull shit b/c most of the delays came from orders AFTER Thanksgiving and not that sale itself. Yes, that could have set them back, but then why weren't some of those delayed? Only the mid-December and January orders were delayed?

Communication is good and would help the situation. But, when it's so transparent, the whole truth is usually better than taking a grain of it and pretending it's the entire beach.

boyo79

Received 2 packages today - one I ordered on 29th Nov and the other one on 23rd Dec. Waiting for the ones ordered on 2nd and 16th Dec!

RD101189

YLed2 said:

Hindsight always kills you. Now I look back on my nearly $400 box set purchase thinking I would receive it in late February or March. The way things are developing, it's going to be closer to 4th of July (if I'm lucky). Oh yeah, but don't worry - they already have my money so there is no urgency there. Very disappointed with the delay in the release of the boots.

Agree - I assumed March time frame the way things were being released. Wish they wouldn't have billed us until it shipped, but it ws the deal, just didn't think it was going to be 6 months of waiting. I hope they give the pre-order folks something special but that's wishful thinking I'm sure.

F5AgainstOne

EdsonNascimento said:

F5AgainstOne said:

I just got word from Nugs that they are shipping all Hartford replacements today and tomorrow, which they say should bring them current.
They said that the real tidal wave was caused by the Black Friday FRACK sale for which 10c gave nugs no prior notice. Nugs was therefore not prepared for the volume of orders. So I imagine that, coupled with the xmas rush and employees vacation schedules probably left them very short-handed. This led to shipping delays and errors in production, snowballing into further delays...

Once again, patience has been restored by a little communication from Nugs.
Its just nice to be informed. (hint hint 10c)

Pass the buck Very nice and comforting (not). Who cares if there was a sale they didn't know about? So, they had to burn 1,000 CDs instead of 100. It's fning burning cds. Not rocket science. Stay a couple hours longer.

And, it sound partially like bull shit b/c most of the delays came from orders AFTER Thanksgiving and not that sale itself. Yes, that could have set them back, but then why weren't some of those delayed? Only the mid-December and January orders were delayed?

Communication is good and would help the situation. But, when it's so transparent, the whole truth is usually better than taking a grain of it and pretending it's the entire beach.

Some orders were fulfilled in a timely fashion , so therefore they're lying? You don't know (and neither do I) what the method is for 10c to send the nugs orders over for processing. Where did you come up with 1000 CDs? I think you are way underestimating the number of members ordering bootlegs with that 20% sale. Many members wait all year specifically for that sale. Meanwhile, nugs has bootlegs productions going on for many other bands too.
But you know this already don't you?, because you clearly know everything.