Gigantic Sorry from 10C

j_ferriter

I think i got some? it gave me a confirmation number although my card hasn't been charged. I think a few of us got lucky right before the site got pulled!

josevolution

MayDay10 wrote:

can someone from 10c pleease explain what is going on?

I tell you this is the worst experience i've had trying to purchase tickets ...and people are actually able to purchase but not me ..

bburpee

Yeah, really bad show that the Store is still up for those willing to refresh, after they told us it was down.

So those who continued to hammer the overburdened server get rewarded, while the majority who took 10c's word for the servers being down get screwed... lovely system!

There will be a lot of angry people after today. Hope it doesn't last.

TheBeardedFellow

There is a strong possibility that when the store goes up those tix are gonna be gone...

CoastHer

Sooooo sad

Staceb10

bburpee wrote:

Yeah, really bad show that the Store is still up for those willing to refresh, after they told us it was down.

So those who continued to hammer the overburdened server get rewarded, while the majority who took 10c's word for the servers being down get screwed... lovely system!

There will be a lot of angry people after today. Hope it doesn't last.

I've refreshed several times and nothing ever came back up for me. I don't know how this other people are getting on to get tix.

Katyz

I was on another computer all day so I can't try going back into my history... :x Just have to wait and hope

Heisenberg

Thanks for all the effort 10C. We know you are trying.

nomorecrackpipes

Quit apologizing and fix it. How many more times does this have to happen for 10C to realize they need to outsource this, stagger on sale dates for 10C members, mail order, SOMETHING to avoid this colossal waste of time.

I've willingly paid the 10C for 16 years with diminishing returns, I can easily throw money away more creatively than the opportunity to waste 3.5+ hours of life trying to give you more of it.

faithful2you

Staceb10 wrote:

bburpee wrote:

Yeah, really bad show that the Store is still up for those willing to refresh, after they told us it was down.

So those who continued to hammer the overburdened server get rewarded, while the majority who took 10c's word for the servers being down get screwed... lovely system!

There will be a lot of angry people after today. Hope it doesn't last.

I've refreshed several times and nothing ever came back up for me. I don't know how this other people are getting on to get tix.

They are not, unless they were through the process before it crashed. I had tickets in my cart when it went down but I don't think I have updated CC information on my TC account so I'm probably going to be screwed even if I did still have tix in my cart. My fault for not updating my info before today. Didn't think it would be this bad though.

Haven't been at Alpine since 2003....now I live an hour away and I'm going to miss out of going. Story of my life.

Kevinman

Can't say I'm surprised.

redmosquito85

So there's a good chance that tickets are going to be gone by the time they actually go on sale again, this is bullshit.
Some people manage to get in somehow and the rest are left with an offline page when we try after sitting at the computer for 4 hours, fucking ridiculous.

LikeaFisttotheJaw

Katyz wrote:

I was on another computer all day so I can't try going back into my history... :x Just have to wait and hope

my history didn't work to get me anywhere... I did get to see the goods page but was a cached representation I guess which led to nowhere. I certainly didn't get to checkout!!! Ah... frustration. Serenity Now!!!!

RichG

If I got a your cart has exceeded the maximum amount message does that mean there are tickets in there waiting to be purchased when the site comes back?

Tim Simmons

Its possible they took down the tickets so people could stop buying them until the site is restored. I'd wait until the site is up to believe they are sold out.

VV97517

3.5 hrs and going strong - for PJ20 patience is a virtue.

EmBleve

Staceb10 wrote:

WTF??? I can't even get to the goods section to see if I got tix earlier and people are buying them now???

amen to that

LikeaFisttotheJaw

faithful2you wrote:

Staceb10 wrote:

bburpee wrote:

Yeah, really bad show that the Store is still up for those willing to refresh, after they told us it was down.

So those who continued to hammer the overburdened server get rewarded, while the majority who took 10c's word for the servers being down get screwed... lovely system!

There will be a lot of angry people after today. Hope it doesn't last.

I've refreshed several times and nothing ever came back up for me. I don't know how this other people are getting on to get tix.

They are not, unless they were through the process before it crashed. I had tickets in my cart when it went down but I don't think I have updated CC information on my TC account so I'm probably going to be screwed even if I did still have tix in my cart. My fault for not updating my info before today. Didn't think it would be this bad though.

Haven't been at Alpine since 2003....now I live an hour away and I'm going to miss out of going. Story of my life.

I hear you man...

JimmyV

EmBleve wrote:

Staceb10 wrote:

WTF??? I can't even get to the goods section to see if I got tix earlier and people are buying them now???

amen to that

This situation is ridiculous and unfair.

To even the playing field this is how people are getting tickets. Keep at it, don't give up.

https://secure.pearljam.com/store/produ ... g?sku=7359

https://secure.pearljam.com/store/produ ... tegoryId=3

letterscratcher

Can we have a heads up before you go back online? (Some of us have to plan to be available.)
Thanks--