**Complaint thread- Put all complaints in here!**

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Comments

  • Chrispj09
    Chrispj09 Posts: 43
    hopethatuchoke wrote:
    Don't let the people calling you whiners to telling you "just don't renew" get you down. They are delusional sheep with hopes that someone from the band or 10 Club will see their post and give them front row tickets and passes to the band's next corporate show. Just ignore then. Luckily there are very few of them and even the most loyal fans are complaining. You have every right to vent. Yesterday was a disgrace and as stated on another thread, you paid an extra $7 in Ten Club Service Fees for nothing. Oh I'm sorry....for a credit card processing fee. Something needs to change.

    I second that. Iv'e been a fan as long as anyone, but its bullshit. Please dont preach about politics when your own fan club cant run a ticket system correctly. 7 dollar service fees? Oh the hypocrisy. "Times they're a changing"
    "I wish I was a lucky man, well I guess that I am." EV
    "Gave her love away. Put it in my pocket when it should've been framed."

    8/28/96, 8/20/98, 9/11/98, 8/23/00, 8/24/00, 8/27/00, 9/1/00, 9/2/00, 4/28/03, 6/6/03, 7/5/03,
    7/6/03, 7/8/03, 7/9/03, 9/28/04, 9/29/04, 10/1/04, 9/30/05, 10/1/05, 5/12/06, 10/30/09, 10/31/09
  • hopethatuchoke
    hopethatuchoke Posts: 2,927
    PrlJam27 wrote:
    hopethatuchoke wrote:
    Don't let the people calling you whiners to telling you "just don't renew" get you down. They are delusional sheep with hopes that someone from the band or 10 Club will see their post and give them front row tickets and passes to the band's next corporate show. Just ignore then. Luckily there are very few of them and even the most loyal fans are complaining. You have every right to vent. Yesterday was a disgrace and as stated on another thread, you paid an extra $7 in Ten Club Service Fees for nothing. Oh I'm sorry....for a credit card processing fee. Something needs to change.


    Thats just straight up a stupid comment. No one is expecting that. And you guys are a VERY vocal minority.


    Not anymore. The ratio of pissed to not pissed has clearly swung to the pissed majority and you are blind if you don't see that. Even people who didn't try for tickets are ticked off with the way things are going around here. This thread is for people mad....you aren't mad so why are you still posting? Seems as though your intention is to piss people off more.
  • EquallyWorthless
    EquallyWorthless Posts: 3,993
    you guys are tools. its not the fan clubs fault that people who aren't going to shows log in and put tickets in their carts to see if they can and people who are undecided doing the same and holding them in their carts. Its obvious that these people are the ones to blame, they clog up the system unnecessarily, 10c made an effort to curb this with the 10 minute rule and it obviously didn't work as well as they had hoped, but it was the first time this rule was in place, give it some time. blame the idiots doing these things, not the fan club.
    {if (work != 0) {
    work = work + 1;
    sleep = sleep - work * 10;}
    else if (work >= 0) {
    reality.equals(false);
    work = work +1;
    }system("pause");
    return 0;}
  • RedMosquito22
    RedMosquito22 Posts: 8,158
    edited March 2010
    Chrispj09 wrote:
    hopethatuchoke wrote:
    Don't let the people calling you whiners to telling you "just don't renew" get you down. They are delusional sheep with hopes that someone from the band or 10 Club will see their post and give them front row tickets and passes to the band's next corporate show. Just ignore then. Luckily there are very few of them and even the most loyal fans are complaining. You have every right to vent. Yesterday was a disgrace and as stated on another thread, you paid an extra $7 in Ten Club Service Fees for nothing. Oh I'm sorry....for a credit card processing fee. Something needs to change.

    I second that. Iv'e been a fan as long as anyone, but its bullshit. Please dont preach about politics when your own fan club cant run a ticket system correctly. 7 dollar service fees? Oh the hypocrisy. "Times they're a changing"

    Worked fine for me. I stayed patient and dealt with them being in my cart and not being able to get through checkout. An hour and a half later it finally went through. If you didn't get them in your cart right away you were too late. That's what I think. If you never had them in your cart you never were getting them, bottom line. 200,000 people going for 12,000 tickets at the same time gives you less than a 5% chance of getting them, especially in Philly, Boston or NYC. This doesn't happen anywhere else. If you try for CT tickets today you will not have a problem. I got shut out of 2 Spectrum shows and the Borgata Eddie show. It's just the way it is when the supply is less than 5% of the demand. People get shut out. If they were in your cart and you didn't have patience enough to stick with it, that's your fault.
    Post edited by RedMosquito22 on
    Member 164xxx

    8/15/92, 9/28/96, 8/28/98, 8/29/98, 9/18/98, 8/3/00, 8/9/00, 8/10/00, 8/23/00, 8/25/00, 9/1/00, 9/2/00, 4/28/03, 6/18/03, 7/5/03, 7/6/03, 10/1/04, 10/3/05, 6/19/08, 10/27/09, 10/31/09, 5/21/10, 9/3/11, 9/4/11, 10/21/13

    More to Come....
  • PrlJam27
    PrlJam27 Colonia, NJ Posts: 346
    hopethatuchoke wrote:
    PrlJam27 wrote:
    hopethatuchoke wrote:
    Don't let the people calling you whiners to telling you "just don't renew" get you down. They are delusional sheep with hopes that someone from the band or 10 Club will see their post and give them front row tickets and passes to the band's next corporate show. Just ignore then. Luckily there are very few of them and even the most loyal fans are complaining. You have every right to vent. Yesterday was a disgrace and as stated on another thread, you paid an extra $7 in Ten Club Service Fees for nothing. Oh I'm sorry....for a credit card processing fee. Something needs to change.


    Thats just straight up a stupid comment. No one is expecting that. And you guys are a VERY vocal minority.


    Not anymore. The ratio of pissed to not pissed has clearly swung to the pissed majority and you are blind if you don't see that. Even people who didn't try for tickets are ticked off with the way things are going around here. This thread is for people mad....you aren't mad so why are you still posting? Seems as though your intention is to piss people off more.

    My intention is not to piss people off. My initial intention of my first post in this thread was to tell everyone to take a step back, take a breath, relax, and realize that when there is a will, there is a way. Just because the presales are sold out and over, doesn't mean you still cant get a tenclub ticket. I usually get one to at least one show on every tour after the presale is over. You people need to realize that its not the end of the world.
  • guypjfreak
    guypjfreak Posts: 2,281
    ahhhhh this all sounds exactly the same as getting Glastonbury tickets :lol::lol:
    seriously though i hope you get sorted in the end old sons ;)
  • Chrispj09
    Chrispj09 Posts: 43
    they could've allowed one show for each member in the bigger markets. They dont learn from their mistakes
    "I wish I was a lucky man, well I guess that I am." EV
    "Gave her love away. Put it in my pocket when it should've been framed."

    8/28/96, 8/20/98, 9/11/98, 8/23/00, 8/24/00, 8/27/00, 9/1/00, 9/2/00, 4/28/03, 6/6/03, 7/5/03,
    7/6/03, 7/8/03, 7/9/03, 9/28/04, 9/29/04, 10/1/04, 9/30/05, 10/1/05, 5/12/06, 10/30/09, 10/31/09
  • elevation622
    elevation622 Posts: 926
    PrlJam27 wrote:
    My intention is not to piss people off. My initial intention of my first post in this thread was to tell everyone to take a step back, take a breath, relax, and realize that when there is a will, there is a way. Just because the presales are sold out and over, doesn't mean you still cant get a tenclub ticket. I usually get one to at least one show on every tour after the presale is over. You people need to realize that its not the end of the world.

    I think you're missing the point. I think the anger isn't even about not getting tickets. Its about wasting A LOT of time to find out they're not getting tickets. I've taken your side on this issue in the past, but after wasting hours with a "Temporarily out of stock" message popping up, I"m angry and have every right to be. It should not take 4 hours to let us know that aprox. 1755 pairs of tickets are sold out in 2010. That's just unacceptable.
  • RE4790
    RE4790 Posts: 826
    mudhoney_253,

    Are you implying that blame for the 'catastrophic worse day ever' does not lie solely with the 10c?

    That kinda thinking is not tolerated here, son.
  • jimc3
    jimc3 Posts: 230
    Yes, the system sucks...on the one day every few years that NYC tickets go on pre-sale (sometimes Philly and Boston can be problems as well, but it's obvious that NYC/MSG is the real issue). Otherwise, there's no problem with the system from a technical point of view.

    So they can deal with that one of 2 ways:

    1) rationalize that the system is not worth changing (obviously an increase in costs, not sure how much) for the one day every few years that is problematic.

    2) realize the problem is so bad, there is a need to have a seperate system JUST for NYC pre-sales (especially for tours that have limited # of dates, no south and west venues).

    if they opt for #2, I'm not sure what their options are. have an old-school mail-in lottery? I guess, but wouldn't people complain about that too (still in the stone ages, not knowing for weeks if you got tix)? could they contract out to a vendor like TM or LiveNation? how would they deal with that in terms of keeping it just to 10C members? only option would be a password, which would of course be a disaster. could they rent a heavy-duty / super-bandwith server for that ONE day (or even the whole pre-sale week)? is that even possible in terms of availability? and if so is it cost-effective?

    with all the issues #2 presents, they probably just go with #1 and say, we know this is gonna be a bad day for us. but we do our best, keep a good number of our most loyal fans from having to go the TM route, get them good seats and keep tix prices relatively low for them.

    I guess a statement from them saying as much would be nice though.
  • givenfliers
    givenfliers Posts: 144
    for those who didnt get tix go on ticketmaster on fri get ur tix on there and unless u have a grt senrty num u will probly have better seats it has work for me numerous times i do agree i never had seen where u wld have tickets rdy to chkout and it expires ridculous ten club
  • Wobbie
    Wobbie Posts: 31,383
    seriously.............get over your NYC provincialism and go see a few shows in the Midwest.

    OP - no, I'm not with you.
    If I had known then what I know now...

    Vegas 93, Vegas 98, Vegas 00 (10 year show), Vegas 03, Vegas 06
    VIC 07
    EV LA1 08
    Seattle1 09, Seattle2 09, Salt Lake 09, LA4 09
    Columbus 10
    EV LA 11
    Vancouver 11
    Missoula 12
    Portland 13, Spokane 13
    St. Paul 14, Denver 14
    Philly I & II, 16
    Denver 22
    Missoula 24
  • givenfliers
    givenfliers Posts: 144
    then u have thepeople who say u dnt like it don t buy them but they more than likely they got tix and would bitch if they didnt
  • veediddles
    veediddles White Plains, NY Posts: 7
    true that i am done with this stuff. I remember a time when PJ wasn't really trying to be that popular. We diehards mailed our ticket requests to ten club and got every show we wanted and i used to go to 8 shows a tour.now this, two tours straight we get boned when it comes to the msg. Im not renewing my membership.
  • rival.
    rival. Chicago Posts: 7,775
    3:00 - 7:20 i was trying to get tickets.

    yup, 4 hours and 20 minutes. and no tickets to show for it.

    this was bad.
  • mudhoney_253
    mudhoney_253 Posts: 135
    RE4790 wrote:
    mudhoney_253,

    Are you implying that blame for the 'catastrophic worse day ever' does not lie solely with the 10c?

    That kinda thinking is not tolerated here, son.

    LOL . . . not tolerated! LOL LOL LOL

    To many folks use multiple computers, multiple memberships, and you wonder why it can be such a mess.

    • DO NOT LOGIN USING MULTIPLE COMPUTERS!!!!! This creates a bottle neck of web traffic which can result in site failure and loss of ticket order. We can not stress this one enough.

    We can not stress this one enough. We can not stress this one enough. We can not stress this one enough.
  • elevation622
    elevation622 Posts: 926
    singularity wrote:
    3:00 - 7:20 i was trying to get tickets.

    yup, 4 hours and 20 minutes. and no tickets to show for it.

    this was bad.

    That's terrible.

    Mine was 6:00 - 9:53, 3 hours and 53 Minutes. To say they were "Sold Out". If you don't see a problem with this, then I don't even know what to tell you.
  • hopethatuchoke
    hopethatuchoke Posts: 2,927
    jw185687 wrote:
    for those who didnt get tix go on ticketmaster on fri get ur tix on there and unless u have a grt senrty num u will probly have better seats it has work for me numerous times i do agree i never had seen where u wld have tickets rdy to chkout and it expires ridculous ten club


    The problem is (it's a good thing when you get tickets) 10 Club gets virtually every single good seat so if we don't want to sit in nosebleeds we pretty much HAVE to be a member and have to go through these server nightmares.
  • teflonsteve
    teflonsteve Posts: 275
    mudhoney_253 wrote:
    RE4790 wrote:
    mudhoney_253,

    Are you implying that blame for the 'catastrophic worse day ever' does not lie solely with the 10c?

    That kinda thinking is not tolerated here, son.

    LOL . . . not tolerated! LOL LOL LOL

    To many folks use multiple computers, multiple memberships, and you wonder why it can be such a mess.

    • DO NOT LOGIN USING MULTIPLE COMPUTERS!!!!! This creates a bottle neck of web traffic which can result in site failure and loss of ticket order. We can not stress this one enough.

    We can not stress this one enough. We can not stress this one enough. We can not stress this one enough.

    they can't stress it enough because their servers are shit. It always seems the 10c has problems with things like this yet other organizations seem to be able to pull it off.
    9/20/05 - Quebec City
    9/22/05 - Halifax
    6/19/08 - Camden 
    6/28/08 - Mansfield 
    9/07/11 - Montreal
    5/05/16 - Quebec City
  • mudhoney_253
    mudhoney_253 Posts: 135
    To many people using multiple computers = bottle neck

    What did the 10C say . . .

    • DO NOT LOGIN USING MULTIPLE COMPUTERS!!!!! This creates a bottle neck of web traffic which can result in site failure and loss of ticket order. We can not stress this one enough.

    We can not stress this one enough. We can not stress this one enough. We can not stress this one enough.

    People who got shut out should be mad at people like "ssdr18".

    "two computers up and 3 browsers"

    Sad fact . . . . a lot of 10C members logon using multiple computers . . . .

    Their are also a lot of 10C members that are scam artists . . . multiple memberships (brother, sister, uncle, etc) . . . having 10C tickets to a show but trying upgrade their location by saying they don't have 10C tickets. There is a group of gals that always find some willing partner to split a pair of 10C tickets in a better location than their own 10C seats. I just have to laugh at these people . . . pathetic.

    I know a 10C member in Florida that works in an IT department and uses his staff to run 6 computers with 3 memberships (himself, mom, and brother) to buy tickets to NYC shows.

    There is a segment of 10C members that are kind of slimy.

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