Inside Job: 10C Tickets Stolen at box office in Tampa?

L1quid

I don't get why you left the show. You still had tickets, and you don't even know where you would have sat if your "real" tickets were in your hand, so be happy you were even at the show? Maybe?

You should have told the Ten Club that you wanted a refund after storming out in a hissy fit, I bet they would have been more receptive. Also, mentioning how much you deserved to be in the 10c seating would've helped too.

josevolution

what else to say but damm 10c you guys have to do better than this cmon that is absurd now i'm really worried about the rest of shows ....

acutejam

Cob wrote:

It's really pretty simple, make special tix for Ten Club members that DON"T look anything like the ticketmaster ones. This is what Grateful Dead used to do when you would mail order tickets from them, I tried to take a picture as an example.

http://www.tomspine.com/music/1988-04-07,%2009%20-%20Grateful%20Dead.jpg

These tickets look NOTHING like Ticketmaster.......a lot of people like to compare the way PJ does things with the Dead, well how about making Ten Club tickets look very different from other ones to prvent these thing from happening.

Ohhh man! FLASHBACK! Coolest tix ever, glittery sparkle ink -- or was that the drugs? All mine are packed into cassettes tape cases of courses, but man, i got a shitload of those!!!

acutejam

OK, I'm back now, whooo.

So bascially the 10C's position interpretted from their process and concerns is:

- Fans / Paying-10C members scalping tix = very bad
- Venue employees fuckin over fans = not as bad

Hmmm. But I honestly don't think they'll let this issue linger long. And we should stay on top of it to ensure such....

But honest mistakes do happen, tix mixed up/lost/misplaced. So I would expect a bit of this, but with the stories rolling in from the road and snowballing -- important that we uh, raise a stink!

Rjonesrm20

exactly....i think 10c should make different tix...with a nice design by ames or klausen....just think ...solve problems...create artwork....collectors items...oh and of course printed on recycled material!!


end of thread!

teskeinc

I think this is what happened .... shady dude handing out tix had 2 tickets in the "cannon" area in his pocket. He either had a buyer for big money or through a scalper to sell a pair of front row seats. When you give them your ID they go back and rummage through the stack "looking" not just for your envelope but the tix inside, once the dude saw a Row 1 he switched the "cannon" seats for the 10 club and gave out the tix and called the buyer. If there is no supervision that is what is going to happen. Box office staff is usually part-time and lucky if they are getting 10 bucks an hour. Its an easy score.

riffrandall

Rjonesrm20 wrote:

exactly....i think 10c should make different tix...with a nice design by ames or klausen....just think ...solve problems...create artwork....collectors items...oh and of course printed on recycled material!!


end of thread!

Seriously.. what is the big thing about not mailing the tickets? If memory serves, when I was in the Warehouse (DMB) they'd mail the tickets out ahead of time, and they always had a big picture of the band on them and a hologram, and your fan club #.
What's wrong with that? I never understood that about the 10C.

JOEJOEJOE

pateljam wrote:

I am gonna catch shit for saying this... but I like how Radio Head does thier tickets. I got a email this week telling me where my seats will be for the Hollywood bowl in August.... Plus they mail the tickets...

I know all this has been said before...

Have a look on ebay and see how many new auctions started the same day that the seat location emails were sent.

Kel Varnsen

Rjonesrm20 wrote:

exactly....i think 10c should make different tix...with a nice design by ames or klausen....just think ...solve problems...create artwork....collectors items...oh and of course printed on recycled material!!


end of thread!

I honestly don't really think that would stop anyone who wants to steal. I mean say you are a shady guy who works in a ticket booth. You see a nice pair of seats so you swap them out for a shitty pair with a plain design. Now the 10club member gets to the booth and finds out they have the wrong tickets. Now unless there is a someone from 10club right there to fix the problem how is this going to change anything (since obviously the person who stole the tickets is just going to deny it and the good tickets are probably going to be long gone.)? And unless the people scanning the tickets at the door are checking 10club memberships how will anyone know who bought the stolen tickets?

Honestly I think the best way is to have someone from 10club in the booth handing out tickets. Or trust that the vast majority of members aren't going to scalp their tickets and send them to us in the mail.

spinDrAtl

teskeinc wrote:

I think this is what happened .... shady dude handing out tix had 2 tickets in the "cannon" area in his pocket. He either had a buyer for big money or through a scalper to sell a pair of front row seats. When you give them your ID they go back and rummage through the stack "looking" not just for your envelope but the tix inside, once the dude saw a Row 1 he switched the "cannon" seats for the 10 club and gave out the tix and called the buyer. If there is no supervision that is what is going to happen. Box office staff is usually part-time and lucky if they are getting 10 bucks an hour. Its an easy score.

In Columbia, the envelopes of tickets were in a file box in plain view on the counter - no switching could have taken place during the transfer. At least at that venue, any switching would have had to have taken place prior to the windows opening at 2 pm. The person in my window looked at my name on the id, went through the alphabetical order of envelopes and pulled one out and gave it to me to sign.

Sue

Kel Varnsen wrote:

Or trust that the vast majority of members aren't going to scalp their tickets and send them to us in the mail.

trust is the main thing. it's either trust us, (or maybe check our ID at the door?) or we have to trust that our tix will be there.

this is kind of flogging a dead horse, but now i'm nervous, this is my first time getting 10C tix (not to mention my first and second PJ show!) and i'm torn between going in early both days to MSG, to be at the window at 2, or keeping my original plans which was to get there about 15 mins before doors open, at 6:15...not sure it would make a difference but i kind of feel like if i let the tix sit there for an extra 4+ hrs, there's more of a chance of shady stuff. Unless like the poster above said, it happens before the window opens.

ugh. well, on the bright side, chances are they won't want mine anyway, i have a pretty recent 10C #!

decides2dream

Kel Varnsen wrote:

Honestly I think the best way is to have someone from 10club in the booth handing out tickets. .

exactly.
to me, that is IT.
i always thought they did, apparently not. obviously, it adds more work to whatever staff travels with the band, but it seems necessary.

jtyke22

I think this would be a reasonably cost/time effective solution...

1. Print 10c members name and number on the tickets.
2. Post signs throughout the venue warning "customers" that purchasing
tickets from scalpers should be done at their own risk and may lead to
an ejection from the venue without a refund.
3. Have one 10c staffer at the ticket window to resolve any disputes.
4. Have a master listing of all 10c members attending the show along with
their pre-determined seat assignments to aid in solving disputes.
5. If a dispute is found to be valid, have security escort the 10c member to
their assigned seat. Eject the scumbag who bought the tickets from the
scalper from the venue.
6. When the scumbag bitches to security about paying $500 bucks to a
scalper for the tickets, have him kindly refer to the signs in (2).

While it sucks that measures like these even need to be discussed, I think they would be fairly easy to institute.

Sue

screw it, i'm not going to stress, i'll just make a day of it and go to the pre-party at the Cutting Room!

Taft

jtyke22 wrote:

I think this would be a reasonably cost/time effective solution...

1. Print 10c members name and number on the tickets.
2. Post signs throughout the venue warning "customers" that purchasing
tickets from scalpers should be done at their own risk and may lead to
an ejection from the venue without a refund.
3. Have one 10c staffer at the ticket window to resolve any disputes.
4. Have a master listing of all 10c members attending the show along with
their pre-determined seat assignments to aid in solving disputes.
5. If a dispute is found to be valid, have security escort the 10c member to
their assigned seat. Eject the scumbag who bought the tickets from the
scalper from the venue.
6. When the scumbag bitches to security about paying $500 bucks to a
scalper for the tickets, have him kindly refer to the signs in (2).

While it sucks that measures like these even need to be discussed, I think they would be fairly easy to institute.

That does not really work, as any such warning would likely come subsequent to purchasing the tickets from a broker.

It also presents legal issues, as in many states ticket brokers are legal, and the "scumbag" may just be a person like you or me who really wanted to see the band and had no idea where their ticket actually came from (they probably assume the brokers got them from the venue or Ticketmaster).

This thread is scary though, now I have to live with anxiety for the next two weeks when I get my tickets from the Tenclub....grrr.

jtyke22

Taft wrote:

That does not really work, as any such warning would likely come subsequent to purchasing the tickets from a broker.

It also presents legal issues, as in many states ticket brokers are legal, and the "scumbag" may just be a person like you or me who really wanted to see the band and had no idea where their ticket actually came from (they probably assume the brokers got them from the venue or Ticketmaster).

This thread is scary though, now I have to live with anxiety for the next two weeks when I get my tickets from the Tenclub....grrr.

While ticket brokers may be legal, buying and selling of stolen goods (i.e. tickets with the rightful owners name printed on them) is not. They wouldn't have a leg to stand on.

Taft

jtyke22 wrote:

While ticket brokers may be legal, buying and selling of stolen goods (i.e. tickets with the rightful owners name printed on them) is not. They wouldn't have a leg to stand on.

They would certainly have a leg to stand on, Google the term "bona fide purchaser".

A name on a ticket would not warrant suspicion to a potential buyer that the tickets were "stolen", as many season ticket holders have tickets with their names on them, and legally sell them to ticket brokers.

obiwon76

I've been a 10C member for over 14 years and I can say that I've never experienced a ticket switch, thankfully. I do feel for those who have and it's unfortunate that people cannot be trusted.

We are paying alot for these 10c tickets and I dont think it's asking too much that they staff the ticket distributors with 10c staff? I mean, is it difficult to have 5 or 6 people to man the lines to pass out tickets for 2-3 hours before the show?

Why not mail us the tickets before the show? True there is a chance that people will scalp, but arent those who are 10C members the ones who would not scalp their tickets since they want to experience the show?

Hopefully this will not continue with the remaining shows.

Cob

Kel Varnsen wrote:

I honestly don't really think that would stop anyone who wants to steal. I mean say you are a shady guy who works in a ticket booth. You see a nice pair of seats so you swap them out for a shitty pair with a plain design. Now the 10club member gets to the booth and finds out they have the wrong tickets. Now unless there is a someone from 10club right there to fix the problem how is this going to change anything (since obviously the person who stole the tickets is just going to deny it and the good tickets are probably going to be long gone.)? And unless the people scanning the tickets at the door are checking 10club memberships how will anyone know who bought the stolen tickets?

Honestly I think the best way is to have someone from 10club in the booth handing out tickets. Or trust that the vast majority of members aren't going to scalp their tickets and send them to us in the mail.

If the tickets that the Ten Club would make look NOTHING like Tickmaster tickets, then how would someone be able to explain that there were ticketicketmaster tickets in an envelope. I don't understand why the tickets can't just have you name and member # on them. Or make them like the ones below, if they were made like the ones below, how on earth would someone working the ticket window be able to explain a ticketmaster printed ticket trying to be passed off to you.

http://www.tomspine.com/music/1988-04-07,%2009%20-%20Grateful%20Dead.jpg

azwyldcats

Where was Jeb Bush? LOL.