I don't get why you left the show. You still had tickets, and you don't even know where you would have sat if your "real" tickets were in your hand, so be happy you were even at the show? Maybe?
You should have told the Ten Club that you wanted a refund after storming out in a hissy fit, I bet they would have been more receptive. Also, mentioning how much you deserved to be in the 10c seating would've helped too.
It's really pretty simple, make special tix for Ten Club members that DON"T look anything like the ticketmaster ones. This is what Grateful Dead used to do when you would mail order tickets from them, I tried to take a picture as an example.
These tickets look NOTHING like Ticketmaster.......a lot of people like to compare the way PJ does things with the Dead, well how about making Ten Club tickets look very different from other ones to prvent these thing from happening.
Ohhh man! FLASHBACK! Coolest tix ever, glittery sparkle ink -- or was that the drugs? All mine are packed into cassettes tape cases of courses, but man, i got a shitload of those!!!
So bascially the 10C's position interpretted from their process and concerns is:
- Fans / Paying-10C members scalping tix = very bad
- Venue employees fuckin over fans = not as bad
Hmmm. But I honestly don't think they'll let this issue linger long. And we should stay on top of it to ensure such....
But honest mistakes do happen, tix mixed up/lost/misplaced. So I would expect a bit of this, but with the stories rolling in from the road and snowballing -- important that we uh, raise a stink!
exactly....i think 10c should make different tix...with a nice design by ames or klausen....just think ...solve problems...create artwork....collectors items...oh and of course printed on recycled material!!
I think this is what happened .... shady dude handing out tix had 2 tickets in the "cannon" area in his pocket. He either had a buyer for big money or through a scalper to sell a pair of front row seats. When you give them your ID they go back and rummage through the stack "looking" not just for your envelope but the tix inside, once the dude saw a Row 1 he switched the "cannon" seats for the 10 club and gave out the tix and called the buyer. If there is no supervision that is what is going to happen. Box office staff is usually part-time and lucky if they are getting 10 bucks an hour. Its an easy score.
exactly....i think 10c should make different tix...with a nice design by ames or klausen....just think ...solve problems...create artwork....collectors items...oh and of course printed on recycled material!!
end of thread!
Seriously.. what is the big thing about not mailing the tickets? If memory serves, when I was in the Warehouse (DMB) they'd mail the tickets out ahead of time, and they always had a big picture of the band on them and a hologram, and your fan club #.
What's wrong with that? I never understood that about the 10C.
"If you're looking for someone to pull you out of that ditch, you're out of luck."
I am gonna catch shit for saying this... but I like how Radio Head does thier tickets. I got a email this week telling me where my seats will be for the Hollywood bowl in August.... Plus they mail the tickets...
I know all this has been said before...
Have a look on ebay and see how many new auctions started the same day that the seat location emails were sent.
exactly....i think 10c should make different tix...with a nice design by ames or klausen....just think ...solve problems...create artwork....collectors items...oh and of course printed on recycled material!!
end of thread!
I honestly don't really think that would stop anyone who wants to steal. I mean say you are a shady guy who works in a ticket booth. You see a nice pair of seats so you swap them out for a shitty pair with a plain design. Now the 10club member gets to the booth and finds out they have the wrong tickets. Now unless there is a someone from 10club right there to fix the problem how is this going to change anything (since obviously the person who stole the tickets is just going to deny it and the good tickets are probably going to be long gone.)? And unless the people scanning the tickets at the door are checking 10club memberships how will anyone know who bought the stolen tickets?
Honestly I think the best way is to have someone from 10club in the booth handing out tickets. Or trust that the vast majority of members aren't going to scalp their tickets and send them to us in the mail.
I think this is what happened .... shady dude handing out tix had 2 tickets in the "cannon" area in his pocket. He either had a buyer for big money or through a scalper to sell a pair of front row seats. When you give them your ID they go back and rummage through the stack "looking" not just for your envelope but the tix inside, once the dude saw a Row 1 he switched the "cannon" seats for the 10 club and gave out the tix and called the buyer. If there is no supervision that is what is going to happen. Box office staff is usually part-time and lucky if they are getting 10 bucks an hour. Its an easy score.
In Columbia, the envelopes of tickets were in a file box in plain view on the counter - no switching could have taken place during the transfer. At least at that venue, any switching would have had to have taken place prior to the windows opening at 2 pm. The person in my window looked at my name on the id, went through the alphabetical order of envelopes and pulled one out and gave it to me to sign.
So this is what it's like to be an adult.
Atlanta 4-3-94,Charleston 10-5-96
Atlanta 8-7-00,Atlanta 4-19-03
Vegas 6-6-03,Vegas 7-6-06
Chicago Vic 8-2-07,Columbia 6-16-08
MSG I 6-24-08, Philadelphia 10-31-09
Or trust that the vast majority of members aren't going to scalp their tickets and send them to us in the mail.
trust is the main thing. it's either trust us, (or maybe check our ID at the door?) or we have to trust that our tix will be there.
this is kind of flogging a dead horse, but now i'm nervous, this is my first time getting 10C tix (not to mention my first and second PJ show!) and i'm torn between going in early both days to MSG, to be at the window at 2, or keeping my original plans which was to get there about 15 mins before doors open, at 6:15...not sure it would make a difference but i kind of feel like if i let the tix sit there for an extra 4+ hrs, there's more of a chance of shady stuff. Unless like the poster above said, it happens before the window opens.
ugh. well, on the bright side, chances are they won't want mine anyway, i have a pretty recent 10C #!
Honestly I think the best way is to have someone from 10club in the booth handing out tickets. .
exactly.
to me, that is IT.
i always thought they did, apparently not. obviously, it adds more work to whatever staff travels with the band, but it seems necessary.
I think this would be a reasonably cost/time effective solution...
1. Print 10c members name and number on the tickets.
2. Post signs throughout the venue warning "customers" that purchasing
tickets from scalpers should be done at their own risk and may lead to
an ejection from the venue without a refund.
3. Have one 10c staffer at the ticket window to resolve any disputes.
4. Have a master listing of all 10c members attending the show along with
their pre-determined seat assignments to aid in solving disputes.
5. If a dispute is found to be valid, have security escort the 10c member to
their assigned seat. Eject the scumbag who bought the tickets from the
scalper from the venue.
6. When the scumbag bitches to security about paying $500 bucks to a
scalper for the tickets, have him kindly refer to the signs in (2).
While it sucks that measures like these even need to be discussed, I think they would be fairly easy to institute.
07/08/95 - Milwaukee
07/09/95 - Milwaukee
10/01/96 - Buffalo
06/26/98 - East Troy
06/27/98 - East Troy
06/13/99 - East Troy
10/08/00 - East Troy
04/01/03 - Denver
04/22/03 - St. Louis
04/23/03 - Champaign
06/06/03 - Las Vegas
06/18/03 - Chicago
06/21/03 - East Troy
I think this would be a reasonably cost/time effective solution...
1. Print 10c members name and number on the tickets.
2. Post signs throughout the venue warning "customers" that purchasing
tickets from scalpers should be done at their own risk and may lead to
an ejection from the venue without a refund.
3. Have one 10c staffer at the ticket window to resolve any disputes.
4. Have a master listing of all 10c members attending the show along with
their pre-determined seat assignments to aid in solving disputes.
5. If a dispute is found to be valid, have security escort the 10c member to
their assigned seat. Eject the scumbag who bought the tickets from the
scalper from the venue.
6. When the scumbag bitches to security about paying $500 bucks to a
scalper for the tickets, have him kindly refer to the signs in (2).
While it sucks that measures like these even need to be discussed, I think they would be fairly easy to institute.
That does not really work, as any such warning would likely come subsequent to purchasing the tickets from a broker.
It also presents legal issues, as in many states ticket brokers are legal, and the "scumbag" may just be a person like you or me who really wanted to see the band and had no idea where their ticket actually came from (they probably assume the brokers got them from the venue or Ticketmaster).
This thread is scary though, now I have to live with anxiety for the next two weeks when I get my tickets from the Tenclub....grrr.
That does not really work, as any such warning would likely come subsequent to purchasing the tickets from a broker.
It also presents legal issues, as in many states ticket brokers are legal, and the "scumbag" may just be a person like you or me who really wanted to see the band and had no idea where their ticket actually came from (they probably assume the brokers got them from the venue or Ticketmaster).
This thread is scary though, now I have to live with anxiety for the next two weeks when I get my tickets from the Tenclub....grrr.
While ticket brokers may be legal, buying and selling of stolen goods (i.e. tickets with the rightful owners name printed on them) is not. They wouldn't have a leg to stand on.
07/08/95 - Milwaukee
07/09/95 - Milwaukee
10/01/96 - Buffalo
06/26/98 - East Troy
06/27/98 - East Troy
06/13/99 - East Troy
10/08/00 - East Troy
04/01/03 - Denver
04/22/03 - St. Louis
04/23/03 - Champaign
06/06/03 - Las Vegas
06/18/03 - Chicago
06/21/03 - East Troy
While ticket brokers may be legal, buying and selling of stolen goods (i.e. tickets with the rightful owners name printed on them) is not. They wouldn't have a leg to stand on.
They would certainly have a leg to stand on, Google the term "bona fide purchaser".
A name on a ticket would not warrant suspicion to a potential buyer that the tickets were "stolen", as many season ticket holders have tickets with their names on them, and legally sell them to ticket brokers.
I've been a 10C member for over 14 years and I can say that I've never experienced a ticket switch, thankfully. I do feel for those who have and it's unfortunate that people cannot be trusted.
We are paying alot for these 10c tickets and I dont think it's asking too much that they staff the ticket distributors with 10c staff? I mean, is it difficult to have 5 or 6 people to man the lines to pass out tickets for 2-3 hours before the show?
Why not mail us the tickets before the show? True there is a chance that people will scalp, but arent those who are 10C members the ones who would not scalp their tickets since they want to experience the show?
Hopefully this will not continue with the remaining shows.
San Fran 92, San Fran 93, Berkeley 93, Indio 93, Fairfax 94, DC 95, San Fran 95, DC 95, Va Beach 98, Columbia 98, Dc 98, Va Beach 00, Columbia 00, Philly 03, Bristow 03, Chicago 06, Chicago 06, Dc 06, DC 08
I honestly don't really think that would stop anyone who wants to steal. I mean say you are a shady guy who works in a ticket booth. You see a nice pair of seats so you swap them out for a shitty pair with a plain design. Now the 10club member gets to the booth and finds out they have the wrong tickets. Now unless there is a someone from 10club right there to fix the problem how is this going to change anything (since obviously the person who stole the tickets is just going to deny it and the good tickets are probably going to be long gone.)? And unless the people scanning the tickets at the door are checking 10club memberships how will anyone know who bought the stolen tickets?
Honestly I think the best way is to have someone from 10club in the booth handing out tickets. Or trust that the vast majority of members aren't going to scalp their tickets and send them to us in the mail.
If the tickets that the Ten Club would make look NOTHING like Tickmaster tickets, then how would someone be able to explain that there were ticketicketmaster tickets in an envelope. I don't understand why the tickets can't just have you name and member # on them. Or make them like the ones below, if they were made like the ones below, how on earth would someone working the ticket window be able to explain a ticketmaster printed ticket trying to be passed off to you.
And I'm not living this life without you, I'm selfish and clear
And you're not leaving here without me, I don't wanna be without
My best... friend. Wake up, to see you could have it all
this comes from CJMST3K who can no longer post here but wanted to chime in
I used to work at most the venues in and around NYC & NJ for concert, including the PJ show at MSG in '98. The Garden will be tricky for TC staff to watch, since the box office has (literally) an invisible line in the back of the inside of the box office that non-union/non-box office staff are not allowed to cross - and they tell you when you do.
There's a table, some chairs and a phone about 30' behind the box office windows (behind some cubicals), and that's as close as PJ staff will be allowed to the ticketing window.
I myself have had to help dozens of bands with their willcall issues at MSG and I've only once been able to go up to the window on the inside - and I knew a lot of the right people on the inside of there - so TC being "outsiders" will probably not have as much access.
To make things more complicated, at MSG in particular, they will not allow sealed envelopes at the box office. I don't know why - but that's another hard-and-fast rule at MSG.
Typically a band is given stacks of tickets, and their ticket person stuffs them themselves, and gives the open envelopes (which don't have flaps to close them) to the box office.
What I would URGE Ten Club to do is to post in each venue a sign at each window saying the sections which TC members tickets are in. That way, if someone thinks they were screwed, they can simply see if that section was a TC section.
Now, of course, they may not have things allocated in entire sections, but it would be a VERY helpful guide.
I haven't worked at MSG in a number of years, but I believe things at the box office probably haven't changed.
So - anyway, urge TC ticketing to post a TC map at the venue window to eliminate potential corruption. That should solve this completely.
Sorry if I missed it. But what is your Ten Club number like? I have 145xxx and was 11 and 12 row at WPB and Tampa.Yeah those seats where bullshit for sure!
Ft. Lauderdale 96'
Tampa 00'
West Palm Beach 03'
House of Blues 03'
Tampa 03'
Kissimmee 04'
West Palm Beach 08'
Tampa 08'
Eddie Vedder Clearwater both nights 2012
I am shocked that TenC gave such a limited and short response. I would imagine that they would offer something more than an apology and write it off. But maybe I am missing something in it all. Just my 2 cents
wtf can they do? do you honestly think they have extra tix lying around to give out?
Bridge Benefit 1994, San Francisco 1995, San Diego 1995 1 & 2, Missoula 1998, Los Angeles 2000, San Diego 2000, Eddie Vedder/Beck 2/26/2002, Santa Barbara 2003, Irvine 2003, San Diego 2003, Vancouver 2005, Gorge 2005, San Diego 2006, Los Angeles 2006 1 & 2, Santa Barbara 2006, Eddie Vedder 4/10/08, Eddie Vedder 4/12/08, Eddie Vedder 4/15/08, 7/12/2008, SF 8/28/09, LA 9/30/09, LA 10/1/09, LA 10/06/09, LA 10/07/09, San Diego 10/09/09, Eddie Vedder 7/6/2011, Eddie Vedder 7/8/2011, PJ20 9/3/2011, PJ20 9/4/2011, Vancouver 9/25/2011, San Diego 11/21/13, LA 11/24/13, Ohana 9/25/21, Ohana 9/26/21, Ohana 10/1/21, EV 2/17/22, LA Forum 5/6/22, LA Forum 5/7/22, EV 10/1/22, EV 9/30/23
If the tickets that the Ten Club would make look NOTHING like Tickmaster tickets, then how would someone be able to explain that there were ticketicketmaster tickets in an envelope. I don't understand why the tickets can't just have you name and member # on them. Or make them like the ones below, if they were made like the ones below, how on earth would someone working the ticket window be able to explain a ticketmaster printed ticket trying to be passed off to you.
But if there is no one there from 10club to enforce things in the booth what is gonna happen. I mean say you open your envelope and they are regular tickets. Assuming your tickets are long gone, unless the person who took them admits taking them all it is going to do is confirm what you would already know when you see your seat is the back of the arena. I mean it is not like the cops are going to show up and dust your tickets for fingerprints or interrogate the people in the booth. I mean surely more then one person in the booth handles the tickets, so all anyone has to do is deny taking them. And in the end you are still stuck without your tickets.
Comments
You should have told the Ten Club that you wanted a refund after storming out in a hissy fit, I bet they would have been more receptive. Also, mentioning how much you deserved to be in the 10c seating would've helped too.
Ohhh man! FLASHBACK! Coolest tix ever, glittery sparkle ink -- or was that the drugs? All mine are packed into cassettes tape cases of courses, but man, i got a shitload of those!!!
So bascially the 10C's position interpretted from their process and concerns is:
- Fans / Paying-10C members scalping tix = very bad
- Venue employees fuckin over fans = not as bad
Hmmm. But I honestly don't think they'll let this issue linger long. And we should stay on top of it to ensure such....
But honest mistakes do happen, tix mixed up/lost/misplaced. So I would expect a bit of this, but with the stories rolling in from the road and snowballing -- important that we uh, raise a stink!
end of thread!
Seriously.. what is the big thing about not mailing the tickets? If memory serves, when I was in the Warehouse (DMB) they'd mail the tickets out ahead of time, and they always had a big picture of the band on them and a hologram, and your fan club #.
What's wrong with that? I never understood that about the 10C.
Have a look on ebay and see how many new auctions started the same day that the seat location emails were sent.
I honestly don't really think that would stop anyone who wants to steal. I mean say you are a shady guy who works in a ticket booth. You see a nice pair of seats so you swap them out for a shitty pair with a plain design. Now the 10club member gets to the booth and finds out they have the wrong tickets. Now unless there is a someone from 10club right there to fix the problem how is this going to change anything (since obviously the person who stole the tickets is just going to deny it and the good tickets are probably going to be long gone.)? And unless the people scanning the tickets at the door are checking 10club memberships how will anyone know who bought the stolen tickets?
Honestly I think the best way is to have someone from 10club in the booth handing out tickets. Or trust that the vast majority of members aren't going to scalp their tickets and send them to us in the mail.
In Columbia, the envelopes of tickets were in a file box in plain view on the counter - no switching could have taken place during the transfer. At least at that venue, any switching would have had to have taken place prior to the windows opening at 2 pm. The person in my window looked at my name on the id, went through the alphabetical order of envelopes and pulled one out and gave it to me to sign.
Atlanta 4-3-94,Charleston 10-5-96
Atlanta 8-7-00,Atlanta 4-19-03
Vegas 6-6-03,Vegas 7-6-06
Chicago Vic 8-2-07,Columbia 6-16-08
MSG I 6-24-08, Philadelphia 10-31-09
trust is the main thing. it's either trust us, (or maybe check our ID at the door?) or we have to trust that our tix will be there.
this is kind of flogging a dead horse, but now i'm nervous, this is my first time getting 10C tix (not to mention my first and second PJ show!) and i'm torn between going in early both days to MSG, to be at the window at 2, or keeping my original plans which was to get there about 15 mins before doors open, at 6:15...not sure it would make a difference but i kind of feel like if i let the tix sit there for an extra 4+ hrs, there's more of a chance of shady stuff. Unless like the poster above said, it happens before the window opens.
ugh. well, on the bright side, chances are they won't want mine anyway, i have a pretty recent 10C #!
exactly.
to me, that is IT.
i always thought they did, apparently not. obviously, it adds more work to whatever staff travels with the band, but it seems necessary.
Let's just breathe...
I am myself like you somehow
1. Print 10c members name and number on the tickets.
2. Post signs throughout the venue warning "customers" that purchasing
tickets from scalpers should be done at their own risk and may lead to
an ejection from the venue without a refund.
3. Have one 10c staffer at the ticket window to resolve any disputes.
4. Have a master listing of all 10c members attending the show along with
their pre-determined seat assignments to aid in solving disputes.
5. If a dispute is found to be valid, have security escort the 10c member to
their assigned seat. Eject the scumbag who bought the tickets from the
scalper from the venue.
6. When the scumbag bitches to security about paying $500 bucks to a
scalper for the tickets, have him kindly refer to the signs in (2).
While it sucks that measures like these even need to be discussed, I think they would be fairly easy to institute.
07/09/95 - Milwaukee
10/01/96 - Buffalo
06/26/98 - East Troy
06/27/98 - East Troy
06/13/99 - East Troy
10/08/00 - East Troy
04/01/03 - Denver
04/22/03 - St. Louis
04/23/03 - Champaign
06/06/03 - Las Vegas
06/18/03 - Chicago
06/21/03 - East Troy
That does not really work, as any such warning would likely come subsequent to purchasing the tickets from a broker.
It also presents legal issues, as in many states ticket brokers are legal, and the "scumbag" may just be a person like you or me who really wanted to see the band and had no idea where their ticket actually came from (they probably assume the brokers got them from the venue or Ticketmaster).
This thread is scary though, now I have to live with anxiety for the next two weeks when I get my tickets from the Tenclub....grrr.
While ticket brokers may be legal, buying and selling of stolen goods (i.e. tickets with the rightful owners name printed on them) is not. They wouldn't have a leg to stand on.
07/09/95 - Milwaukee
10/01/96 - Buffalo
06/26/98 - East Troy
06/27/98 - East Troy
06/13/99 - East Troy
10/08/00 - East Troy
04/01/03 - Denver
04/22/03 - St. Louis
04/23/03 - Champaign
06/06/03 - Las Vegas
06/18/03 - Chicago
06/21/03 - East Troy
They would certainly have a leg to stand on, Google the term "bona fide purchaser".
A name on a ticket would not warrant suspicion to a potential buyer that the tickets were "stolen", as many season ticket holders have tickets with their names on them, and legally sell them to ticket brokers.
We are paying alot for these 10c tickets and I dont think it's asking too much that they staff the ticket distributors with 10c staff? I mean, is it difficult to have 5 or 6 people to man the lines to pass out tickets for 2-3 hours before the show?
Why not mail us the tickets before the show? True there is a chance that people will scalp, but arent those who are 10C members the ones who would not scalp their tickets since they want to experience the show?
Hopefully this will not continue with the remaining shows.
If the tickets that the Ten Club would make look NOTHING like Tickmaster tickets, then how would someone be able to explain that there were ticketicketmaster tickets in an envelope. I don't understand why the tickets can't just have you name and member # on them. Or make them like the ones below, if they were made like the ones below, how on earth would someone working the ticket window be able to explain a ticketmaster printed ticket trying to be passed off to you.
http://www.tomspine.com/music/1988-04-07,%2009%20-%20Grateful%20Dead.jpg
4/5,6/9/2003, 9/1/05, 12/7/2005, 7/15,16,18/2006, 8/5/2007
6/24,25/08,6/27/08,6/28/08,6/30/08
9/21,22/2009, 10/4/2009
5/6,7,9/2010, 9/3/2011 9/4/2011, 11/15/2013,
11/16/2013, 12/8/2013, 10/5/2014, 10/12/2014,
4/23, 5/10, 5/12, 8/20, 8/22 2016,
8/8, 8/10, 8/18, 8/20 2018, 5/12, 5/13, 9/20 2022
And you're not leaving here without me, I don't wanna be without
My best... friend. Wake up, to see you could have it all
I used to work at most the venues in and around NYC & NJ for concert, including the PJ show at MSG in '98. The Garden will be tricky for TC staff to watch, since the box office has (literally) an invisible line in the back of the inside of the box office that non-union/non-box office staff are not allowed to cross - and they tell you when you do.
There's a table, some chairs and a phone about 30' behind the box office windows (behind some cubicals), and that's as close as PJ staff will be allowed to the ticketing window.
I myself have had to help dozens of bands with their willcall issues at MSG and I've only once been able to go up to the window on the inside - and I knew a lot of the right people on the inside of there - so TC being "outsiders" will probably not have as much access.
To make things more complicated, at MSG in particular, they will not allow sealed envelopes at the box office. I don't know why - but that's another hard-and-fast rule at MSG.
Typically a band is given stacks of tickets, and their ticket person stuffs them themselves, and gives the open envelopes (which don't have flaps to close them) to the box office.
What I would URGE Ten Club to do is to post in each venue a sign at each window saying the sections which TC members tickets are in. That way, if someone thinks they were screwed, they can simply see if that section was a TC section.
Now, of course, they may not have things allocated in entire sections, but it would be a VERY helpful guide.
I haven't worked at MSG in a number of years, but I believe things at the box office probably haven't changed.
So - anyway, urge TC ticketing to post a TC map at the venue window to eliminate potential corruption. That should solve this completely.
Hope this helps!
CJMST3K
maybe in camden too, if 10clubbers got lawn.
bastards.
Tampa 00'
West Palm Beach 03'
House of Blues 03'
Tampa 03'
Kissimmee 04'
West Palm Beach 08'
Tampa 08'
Eddie Vedder Clearwater both nights 2012
this board borders on that issue all the time
:rolleyes:
But if there is no one there from 10club to enforce things in the booth what is gonna happen. I mean say you open your envelope and they are regular tickets. Assuming your tickets are long gone, unless the person who took them admits taking them all it is going to do is confirm what you would already know when you see your seat is the back of the arena. I mean it is not like the cops are going to show up and dust your tickets for fingerprints or interrogate the people in the booth. I mean surely more then one person in the booth handles the tickets, so all anyone has to do is deny taking them. And in the end you are still stuck without your tickets.