It's cheaper than paying to ship it back to them as defective, which I bet they would also accept. I read about why they do it now and it never would have occurred to me that people do stuff like, buy a poster at a show and if it gets bent, order same poster on ten club, say it came damaged, ask for new poster, sell all 3, etc.
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It's cheaper than paying to ship it back to them as defective, which I bet they would also accept. I read about why they do it now and it never would have occurred to me that people do stuff like, buy a poster at a show and if it gets bent, order same poster on ten club, say it came damaged, ask for new poster, sell all 3, etc.
Someone had to do that with a damaged poster they received. It was replaced after they sent them a photo of it ripped up, then the person turned around and sold the ripped up poster on ebay. I don't blame them for asking and personally, I wouldn't be offended by the request.
I actually like this idea better. It proves you arent scamming, it doesn't cost you anything, and you get your replacement for free. And 10c picks up the extra shipping charges.
its good they Actually offering this...cos for exable if they asked me in this type of matter to return tne damage item,i wouldnt do it..i wouldnt pay 20-30 $ shipping to sent it to seattle ,+ will take a month to arrive from greece to seattle ,and another 2 months to the replecement from seattle to greece..so im not gonna pay extra money and wait 3 more months...ill sent a foto after i smash the shit out of the vinyl with a hammer..and i wait for the replecement
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"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
I emailed ten club regarding the warped, unlistenable .45 Holiday single they sent me and this is the response I got:
Hi,
Please destroy the warped record, take a picture and send us the picture via email. We will then send a replacement.
10c
So, i need to destroy the warped record they sent me so i can get a replacement? Is this the way you treat paying customers? A customer for over 20 years. Im not trying to scam anyone, i just want what I PAID for. Am i wrong that i feel disrespected by the ten club?
Thoughts?
Giving you a replacement? Yeah that seems like a pretty good way to treat a paying customer.
Remember the Thomas Nine !! (10/02/2018)
1998: Noblesville; 2003: Noblesville; 2009: EV Nashville, Chicago, Chicago 2010: St Louis, Columbus, Noblesville; 2011: EV Chicago, East Troy, East Troy 2013: London ON, Chicago; 2014: Cincy, St Louis, Moline (NO CODE) 2016: Lexington, Wrigley #1; 2018: Wrigley, Wrigley, Boston, Boston 2020: Oakland, Oakland:2021: EV Ohana, Ohana, Ohana, Ohana 2022: Oakland, Oakland, Nashville, Louisville; 2023: Chicago, Chicago, Noblesville 2024: Noblesville, Wrigley, Wrigley, Ohana, Ohana
I can understand the initial feeling of insult, but when you think about it, at least they're doing something to try and stop people from getting multiple issue of an item just to make a profit. They should really do more of this with poster sales at shows.
I don't buy posters but I've heard complaints about people buying 10 at a time at a show. THAT is what they need to stop.
I had an opposite experience. About 3 years ago I was looking through my record collection and sorting out my Christmas singles. I was missing two or three. They were more recent ones '02, '05, and '07 I think. I emailed ten club and in about a month later they showed up.
Maybe there have been some tricksters out there and they got burnt a bunch of times.
I don't know maybe I got lucky.
I found my place......and it's alright
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KV4053
Mike's side, crushed up against the stage Posts: 1,458
As a 20+ year member, it seems reasonable to me
I know I was born and I know that I'll die. The in between is mine.
I emailed ten club regarding the warped, unlistenable .45 Holiday single they sent me and this is the response I got:
Hi,
Please destroy the warped record, take a picture and send us the picture via email. We will then send a replacement.
10c
So, i need to destroy the warped record they sent me so i can get a replacement? Is this the way you treat paying customers? A customer for over 20 years. Im not trying to scam anyone, i just want what I PAID for. Am i wrong that i feel disrespected by the ten club?
In fact, it's a very common practice for retailers to "field destroy" defective merchandise before the manufacture will provide replacements and/or credit.
I used to work for a supplier of electrical products and had to destroy defective stuff all the time in order to get credit from the manufacture/supplier.
Ya don't do it without gloves on. As 2-Feign has stated, I almost cut my finger bad. Can u imagine the first time someone cuts their hand/finger doing this and starts a thread about it. Be careful haha
you might need an advocate if that happens.... " alt="" />
Yes, indeed!! Just read that thread a couple of days ago, thanks to DerbyDave. That's some funny shit...
I'll ride the wave where it takes me...
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I fucking destroyed it. Maybe tenclub should just have better quality products that we pay for ? Just an option. The ten club actually told me to put the record in a vice and fold it forward. I shit you not. I laughed then I destroyed. Let's hope replacement record isn't warped. Fingers crossed. Thread closed.
This is a very funny response from 10c. Go 10c OP you can thank the fucking flippers for the flippant response to your paid membership inquiry What a clever idea. If you can't play your record and it is not useable then a person should have no problem complying with the request to sending a pic of it destroyed to receive a free replacement.
I know I won't be destroying my enamel mugs in hopes of a replacement.
I fucking destroyed it. Maybe tenclub should just have better quality products that we pay for ? Just an option. The ten club actually told me to put the record in a vice and fold it forward. I shit you not. I laughed then I destroyed. Let's hope replacement record isn't warped. Fingers crossed. Thread closed.
so I guess you want them to ship you a gold record instead? a 45 is a 45. if it was warped it probably happened during shipping, or by the manufacturer. I don't think santos cut the record himself, warped it said "ah, fuck it, he's been around 20 years.....he'll stick around".
They were a little unpleasant with me when I asked why my download for my drop in the park vinyl was no longer valid, as I had never used it. I never knew that there was a coupon stuck in the record sleeve. Yes, stuck in a sleeve corner for 5 years or whatever. Haha. Whoever replied to my email said the same thing - that code is 5 years old and it's a Sony/epic issue. Hahaha. Pretty funny reply, so I let it slide.
Relax people. I had a thought and typed it. Put ur fangs away ten clubbers. I just remembered why I don't post on here, most of the people on here are trolls. Good night.
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Cheat and steal."
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"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
1998: Noblesville; 2003: Noblesville; 2009: EV Nashville, Chicago, Chicago
2010: St Louis, Columbus, Noblesville; 2011: EV Chicago, East Troy, East Troy
2013: London ON, Chicago; 2014: Cincy, St Louis, Moline (NO CODE)
2016: Lexington, Wrigley #1; 2018: Wrigley, Wrigley, Boston, Boston
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2022: Oakland, Oakland, Nashville, Louisville; 2023: Chicago, Chicago, Noblesville
2024: Noblesville, Wrigley, Wrigley, Ohana, Ohana
I don't buy posters but I've heard complaints about people buying 10 at a time at a show. THAT is what they need to stop.
Maybe there have been some tricksters out there and they got burnt a bunch of times.
I don't know maybe I got lucky.
In fact, it's a very common practice for retailers to "field destroy" defective merchandise before the manufacture will provide replacements and/or credit.
I used to work for a supplier of electrical products and had to destroy defective stuff all the time in order to get credit from the manufacture/supplier.
you might need an advocate if that happens....
Yes, indeed!! Just read that thread a couple of days ago, thanks to DerbyDave. That's some funny shit...
'98: Seattle: Memorial Stadium 1 & 2
'00: Columbus: Polaris
'03: Columbus: Germain
'10: Columbus: Nationwide Arena
'11: East Troy: Alpine Valley - PJ20 1 & 2 + EV Detroit
'12: Missoula + EV Jacksonville 1 & 2
'13: Chicago / Pittsburgh / Buffalo / Seattle
'14: Cincinnati / St. Louis / Tulsa / Lincoln / Memphis / Detroit / Moline
'15: New York City - Global Citizen Festival
'16: Greenville / Hampton / Raleigh / Columbia / Lexington / Ottawa / Toronto 1 & 2 / Wrigley 1 & 2
'17: Brooklyn - Rock & Roll Hall of Fame Induction Ceremony
'18: London 1 & 2 / Seattle 1 & 2 / Missoula / Wrigley 1
'22: Nashville / St. Louis
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Go 10c
OP you can thank the fucking flippers for the flippant response to your paid membership inquiry
What a clever idea. If you can't play your record and it is not useable then a person should have no problem complying with the request to sending a pic of it destroyed to receive a free replacement.
I know I won't be destroying my enamel mugs in hopes of a replacement.
www.headstonesband.com
They were a little unpleasant with me when I asked why my download for my drop in the park vinyl was no longer valid, as I had never used it. I never knew that there was a coupon stuck in the record sleeve. Yes, stuck in a sleeve corner for 5 years or whatever. Haha. Whoever replied to my email said the same thing - that code is 5 years old and it's a Sony/epic issue. Hahaha. Pretty funny reply, so I let it slide.
www.headstonesband.com