F2F is OPEN
Comments
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That’s really frustrating. It seems like they are using a one size fits all approach to trying to weed out scalpers and motivated fans are getting caught up in it. Hopefully someone makes an adjustment to their process soon.GlowGirl said:
Mine was escalated to a tech person who emailed me on Saturday. He asked for my IP address and the error message I was getting and asked me questions like if I used multiple devices at once, or if I used any software that automatically fills out web forms, or if I went over any ticket limits, etc. All of my responses were truthfully no. Then today I got an email saying I violated terms of service (without telling me which term) and my account would be permanently blocked from purchasing tickets. But I could create a new account to purchase tickets. Anyway, good luck to all who are presently blocked. I hope they are just temporary. Keep us posted.on2legs said:I don’t think Ticketmaster is trying to lock out accounts of actual customers. I’m guessing it’s an unintended consequence of trying to weed out the real problem accounts. I’m also guessing that this issue has not reached the ears of the people who matter and can actually make a decision. So the issue hasn’t been corrected yet and people will continue to get locked out. The whole “make a new account” advice is probably just a workaround that the people who answer the phones have figured out to try and help people.1996: Randall's Island 2 1998: East Rutherford | MSG 1 & 2 2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel 2005: Atlantic City 1 2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 (#25) | Newark (EV) 2009: Philadelphia 1, 2 & 4 2010: Newark | MSG 1 & 2 2011: Toronto 1 2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore 2015: Central Park 2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD) 2017: Brooklyn (RnR HOF) 2020: MSG | Asbury Park 2021: Asbury Park 2022: MSG | Camden | Nashville 2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore 2025: Raleigh 20 -
Cool….. you seem to snatch tickets constantly. So it works for you. I could never sit and refresh all day.SHZA said:
I think I hear a broken record. Also, news flash: the secondary market is alive and well.nicknyr15 said:BRING BACK THE SECONDARY MARKET. What a trash system this is. Real fans getting their accounts permanently locked? Gtfoh0 -
Wait what?KJ228171 said:GlowGirl said:My new TM account is all set up and my tickets are still in my other account - so I guess that is the solution if you get blocked. I was able to look for tickets with the new account. You need to sign up for a new account with a different email so I just created a new gmail account that I will just use for TM I guess. What a pain.
It's too late now but for Gmail you can add a "." anywhere before the @gmail to create a new forward facing email that still goes to the same Gmail. It's just a way to have multiple email addresses without actually having to deal with multiple inboxes. Outlook lets you create aliases.
What do I add? Just "."?
#Grievance20250 -
Any ticketing system is going to have aspects people don't like. If they bring back the secondary market, whatever that means to you, plenty of people will say that's trash as well. I don't see the point in complaining about it constantly. All anyone can really do is try to make the best of it. If you don't like it, don't participate.nicknyr15 said:
Cool….. you seem to snatch tickets constantly. So it works for you. I could never sit and refresh all day.SHZA said:
I think I hear a broken record. Also, news flash: the secondary market is alive and well.nicknyr15 said:BRING BACK THE SECONDARY MARKET. What a trash system this is. Real fans getting their accounts permanently locked? Gtfoh0 -
@nicknyr15 you must know that a band's forum is not the appropriate place to vent. Please stick to wishing Ed a happy birthday and praise TM's ability to share your confidential informationSHZA said:
Any ticketing system is going to have aspects people don't like. If they bring back the secondary market, whatever that means to you, plenty of people will say that's trash as well. I don't see the point in complaining about it constantly. All anyone can really do is try to make the best of it. If you don't like it, don't participate.nicknyr15 said:
Cool….. you seem to snatch tickets constantly. So it works for you. I could never sit and refresh all day.SHZA said:
I think I hear a broken record. Also, news flash: the secondary market is alive and well.nicknyr15 said:BRING BACK THE SECONDARY MARKET. What a trash system this is. Real fans getting their accounts permanently locked? Gtfoh
severed hand thirteen2006: Gorge 7/23 2008: Hartford 6/27 Beacon 7/1 2009: Spectrum 10/30-31
2010: Newark 5/18 MSG 5/20-21 2011: PJ20 9/3-4 2012: Made In America 9/2
2013: Brooklyn 10/18-19 Philly 10/21-22 Hartford 10/25 2014: ACL10/12
2015: NYC 9/23 2016: Tampa 4/11 Philly 4/28-29 MSG 5/1-2 Fenway 8/5+8/7
2017: RRHoF 4/7 2018: Fenway 9/2+9/4 2021: Sea Hear Now 9/18
2022: MSG 9/11 2024: MSG 9/3-4 Philly 9/7+9/9 Fenway 9/15+9/17
2025: Pittsburgh 5/16+5/180 -
I can’t participate even if I wanted to. And you know full well what that means. Make tickets fully transferable. End of story.SHZA said:
Any ticketing system is going to have aspects people don't like. If they bring back the secondary market, whatever that means to you, plenty of people will say that's trash as well. I don't see the point in complaining about it constantly. All anyone can really do is try to make the best of it. If you don't like it, don't participate.nicknyr15 said:
Cool….. you seem to snatch tickets constantly. So it works for you. I could never sit and refresh all day.SHZA said:
I think I hear a broken record. Also, news flash: the secondary market is alive and well.nicknyr15 said:BRING BACK THE SECONDARY MARKET. What a trash system this is. Real fans getting their accounts permanently locked? Gtfoh0 -
Yes I forgot for a second. Thank you for the reminder. Everything is perfect here.SVRDhand13 said:
@nicknyr15 you must know that a band's forum is not the appropriate place to vent. Please stick to wishing Ed a happy birthday and praise TM's ability to share your confidential informationSHZA said:
Any ticketing system is going to have aspects people don't like. If they bring back the secondary market, whatever that means to you, plenty of people will say that's trash as well. I don't see the point in complaining about it constantly. All anyone can really do is try to make the best of it. If you don't like it, don't participate.nicknyr15 said:
Cool….. you seem to snatch tickets constantly. So it works for you. I could never sit and refresh all day.SHZA said:
I think I hear a broken record. Also, news flash: the secondary market is alive and well.nicknyr15 said:BRING BACK THE SECONDARY MARKET. What a trash system this is. Real fans getting their accounts permanently locked? Gtfoh0 -
Yup. If your email is Shaindli1@gmail.com you can use S.haindli1@gmail.com and it gets delivered to the same inbox. To Google it’s the same email. To TM (or any place else) it should look like a different email.Shaindli1 said:
Wait what?KJ228171 said:GlowGirl said:My new TM account is all set up and my tickets are still in my other account - so I guess that is the solution if you get blocked. I was able to look for tickets with the new account. You need to sign up for a new account with a different email so I just created a new gmail account that I will just use for TM I guess. What a pain.
It's too late now but for Gmail you can add a "." anywhere before the @gmail to create a new forward facing email that still goes to the same Gmail. It's just a way to have multiple email addresses without actually having to deal with multiple inboxes. Outlook lets you create aliases.
What do I add? Just "."?
https://gmail.googleblog.com/2008/03/2-hidden-ways-to-get-more-from-your.html?m=1
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To be fair, there is a dedicated complaint thread. Festivus would be a perfect time to air some F2F grievances 😀SVRDhand13 said:
@nicknyr15 you must know that a band's forum is not the appropriate place to vent. Please stick to wishing Ed a happy birthday and praise TM's ability to share your confidential informationSHZA said:
Any ticketing system is going to have aspects people don't like. If they bring back the secondary market, whatever that means to you, plenty of people will say that's trash as well. I don't see the point in complaining about it constantly. All anyone can really do is try to make the best of it. If you don't like it, don't participate.nicknyr15 said:
Cool….. you seem to snatch tickets constantly. So it works for you. I could never sit and refresh all day.SHZA said:
I think I hear a broken record. Also, news flash: the secondary market is alive and well.nicknyr15 said:BRING BACK THE SECONDARY MARKET. What a trash system this is. Real fans getting their accounts permanently locked? Gtfoh0 -
Wow. I had no idea. This is quite the hack. Thank you so much!KJ228171 said:
Yup. If your email is Shaindli1@gmail.com you can use S.haindli1@gmail.com and it gets delivered to the same inbox. To Google it’s the same email. To TM (or any place else) it should look like a different email.Shaindli1 said:
Wait what?KJ228171 said:GlowGirl said:My new TM account is all set up and my tickets are still in my other account - so I guess that is the solution if you get blocked. I was able to look for tickets with the new account. You need to sign up for a new account with a different email so I just created a new gmail account that I will just use for TM I guess. What a pain.
It's too late now but for Gmail you can add a "." anywhere before the @gmail to create a new forward facing email that still goes to the same Gmail. It's just a way to have multiple email addresses without actually having to deal with multiple inboxes. Outlook lets you create aliases.
What do I add? Just "."?
https://gmail.googleblog.com/2008/03/2-hidden-ways-to-get-more-from-your.html?m=1#Grievance20250 -
https://my.ticketmaster.com/ds/vQGAAvmq6e/event/0E006183CABD35C2ATL night 1 section 117 row K seat 13,140
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A couple of years ago Ticketmaster took over control of the paid U2 fan club. The mods on the forum are pretty active in bringing problems to their attention. They have more pull than a single rando complaining to TM directly. It would be nice if this forum had the same pull especially for something like these bans. PJ should have enough influence to have then revoked. Hell I'd volunteer to collect the info.SHZA said:
To be fair, there is a dedicated complaint thread. Festivus would be a perfect time to air some F2F grievances 😀SVRDhand13 said:
@nicknyr15 you must know that a band's forum is not the appropriate place to vent. Please stick to wishing Ed a happy birthday and praise TM's ability to share your confidential informationSHZA said:
Any ticketing system is going to have aspects people don't like. If they bring back the secondary market, whatever that means to you, plenty of people will say that's trash as well. I don't see the point in complaining about it constantly. All anyone can really do is try to make the best of it. If you don't like it, don't participate.nicknyr15 said:
Cool….. you seem to snatch tickets constantly. So it works for you. I could never sit and refresh all day.SHZA said:
I think I hear a broken record. Also, news flash: the secondary market is alive and well.nicknyr15 said:BRING BACK THE SECONDARY MARKET. What a trash system this is. Real fans getting their accounts permanently locked? Gtfoh
Post edited by KJ228171 on0 -
anyone get these?Chasalla said:https://my.ticketmaster.com/ds/vQGAAvmq6e/event/0E006183CABD35C2ATL night 1 section 117 row K seat 13,14
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Checked em out just to see what an active link looks like. They were cartable. I’ve watched 4 seats in 215 & 4 in 216 sell in less than 60 seconds today. Even the worst seats aren’t sitting.craigraether said:
anyone get these?Chasalla said:https://my.ticketmaster.com/ds/vQGAAvmq6e/event/0E006183CABD35C2ATL night 1 section 117 row K seat 13,140 -
So they did not go into your cart automatically when you clicked on the link?ekwipt said:
Checked em out just to see what an active link looks like. They were cartable. I’ve watched 4 seats in 215 & 4 in 216 sell in less than 60 seconds today. Even the worst seats aren’t sitting.craigraether said:
anyone get these?Chasalla said:https://my.ticketmaster.com/ds/vQGAAvmq6e/event/0E006183CABD35C2ATL night 1 section 117 row K seat 13,140 -
No, there was a button at the bottom. First time I’ve looked at an active link personally so not sure if this is typical or not.deb1211 said:
So they did not go into your cart automatically when you clicked on the link?ekwipt said:
Checked em out just to see what an active link looks like. They were cartable. I’ve watched 4 seats in 215 & 4 in 216 sell in less than 60 seconds today. Even the worst seats aren’t sitting.craigraether said:
anyone get these?Chasalla said:https://my.ticketmaster.com/ds/vQGAAvmq6e/event/0E006183CABD35C2ATL night 1 section 117 row K seat 13,140 -
That is total crapGlowGirl said:
It's definitely crazy. So be careful out there. I am going to open a new account, but am terrified to even buy a ticket.SHZA said:
Damn that's crazy. They never enforced any of those before. Maybe this will be like survivor. Last to get blocked gets rewardedGlowGirl said:TM just told me these blocks are permanent. At least mine is. They said it was for a violation of terms of service. They won’t tell me which term it was. There are only two in there I can think of that I may have violated without realizing. One is refreshing faster than every three seconds including going back and forth between one and two tickets. The other is having more than 1000 clicks in a 24 hour period. I know that sounds like a lot but when you are moving between 1 and 2 tickets the clicks add up fast. They said I can open a new account but that really sucks. I have had this account for as long as they have had online purchases. They are blocking us but the bots keep getting through.1996.....Toronto
2005.....Hamilton
2011.....Toronto N1, Toronto N2, Hamilton
2013.....London, Buffalo
2014.....Detroit
2016.....Toronto N1 Toronto N2, Boston N1, Boston N2, Chicago N1
2018.....Seattle N1, Seattle N2
2022.....San Diego, Los Angeles N1, Los Angeles N2, Phoenix, Oakland N1, Oakland N2, Quebec City, Ottawa, Hamilton, Toronto
2023.....Fort Worth N1, Fort Worth N2, Austin N1, Austin N2
2024.....Las Vegas N1, Las Vegas N2, Los Angeles N1, Los Angeles N2, Boston N1, Boston N2
2025.....Raleigh N1, Raleigh N2, Pittsburgh N1, Pittsburgh N2
2026.....?????????????????????????????????????????0 -
A low level, TM support agent having a clue what is happening with your account doesn’t add up.. We’ve all been bottled before. I’d be surprised if your account isn’t operational again in a few days.GlowGirl said:
Yeah. Earlier this year it was connected to your IP address. If you got blocked on that, you still could log in using cellular or a different wifi. But now it appears that they changed it to the account level. If you are blocked now you can't access your account from wifi, cellular or a different wifi. I think that is a recent change. Or maybe as someone mentioned above, they may have different levels of blocks.bootleg said:I was temp blocked back in May when trying to upgrade Seattle tickets. Said my account was showing bot like behavior and violated the terms of service but couldn’t tell me what I had done wrong. I’m guessing it was refreshing too often, and jumping back and forth between the two Seattle shows. Spoke to a person and said I’m a real dude just trying to buy tickets, and that I’ve bought and used hundreds of tickets before and that they should be able to see that but they still wouldn’t remove the block. Somehow the block ended up being removed when I traveled to a new city (on my way to Seattle) so there might be some kind of link between the account and IP service area. It’s really a pain in the ass and no one from Ticketmaster can even help you. There really needs to be more transparency to the whole thing.0 -
KJ228171 said:
I couple of years ago Ticketmaster took over control of the paid U2 fan club. The mods on the forum are pretty active in bringing problems to their attention. They have more pull than a single rando complaining to TM directly. It would be nice is this forum had the same pull especially for something like these bans. PJ should have enough influence to have then revoked. Hell I'd volunteer to collect the info.SHZA said:
To be fair, there is a dedicated complaint thread. Festivus would be a perfect time to air some F2F grievances 😀SVRDhand13 said:
@nicknyr15 you must know that a band's forum is not the appropriate place to vent. Please stick to wishing Ed a happy birthday and praise TM's ability to share your confidential informationSHZA said:
Any ticketing system is going to have aspects people don't like. If they bring back the secondary market, whatever that means to you, plenty of people will say that's trash as well. I don't see the point in complaining about it constantly. All anyone can really do is try to make the best of it. If you don't like it, don't participate.nicknyr15 said:
Cool….. you seem to snatch tickets constantly. So it works for you. I could never sit and refresh all day.SHZA said:
I think I hear a broken record. Also, news flash: the secondary market is alive and well.nicknyr15 said:BRING BACK THE SECONDARY MARKET. What a trash system this is. Real fans getting their accounts permanently locked? Gtfoh
This is the perfect reply to the "stop complaining" scolders on the Forum.
The band decided to hand off a lot of the mechanics of the lottery and ticket sale processes to tickmaster, and basically have washed their hands of the process, with zero oversight and zero input and zero communication with the fans.
Removing priority, without disclosing to their paying members the full ramifications has Amplified pain among the fan base. It Appears to have maximized the number of tickets per winning draw and maximize the number of 10 club members who get completely shut out each Lottery
So as a result scalpers have taken over the fan to Fan process and nobody in management seems to care.
There's got to be a hundred solutions out there. Why not bring back a verified fan process, and put the F2F tickets in a weekly completely automated and computerized Lottery?once we get a couple of weeks to show dates remove the lottery process so tickets can be sold immediately.
It doesn't even have to be a true lottery. 10 club members and other fans put in a claim for a specific show and get assigned a random code and win based on the lowest code number each week. This can be done automatically when f2f tickets are uploaded for sale0 -
This is horribleGlowGirl said:
Mine was escalated to a tech person who emailed me on Saturday. He asked for my IP address and the error message I was getting and asked me questions like if I used multiple devices at once, or if I used any software that automatically fills out web forms, or if I went over any ticket limits, etc. All of my responses were truthfully no. Then today I got an email saying I violated terms of service (without telling me which term) and my account would be permanently blocked from purchasing tickets. But I could create a new account to purchase tickets. Anyway, good luck to all who are presently blocked. I hope they are just temporary. Keep us posted.on2legs said:I don’t think Ticketmaster is trying to lock out accounts of actual customers. I’m guessing it’s an unintended consequence of trying to weed out the real problem accounts. I’m also guessing that this issue has not reached the ears of the people who matter and can actually make a decision. So the issue hasn’t been corrected yet and people will continue to get locked out. The whole “make a new account” advice is probably just a workaround that the people who answer the phones have figured out to try and help people.
Will you still have access to any tickets already purchased in your account?2010: Cleveland
2012: Atlanta
2013: London ONT / Wrigley Field / Pittsburgh / Buffalo / San Diego / Los Angeles I / Los Angeles II
2014: Cincinnati / St. Louis / Tulsa / Lincoln / Detroit / Denver
2015: New York City
2016: Ft. Lauderdale / Miami / Jacksonville / Greenville / Hampton / Columbia / Lexington / Philly II / New York City II / Toronto II / Bonnaroo / Telluride / Fenway I / Wrigley I / Wrigley - II / TOTD - Philadelphia, San Francisco
2017: Ohana Fest (EV)
2018: Amsterdam I / Amsterdam II / Seattle I / Seattle II / Boston I / Boston II
2021: Asbury Park / Ohana Encore 1 / Ohana Encore 2
2022: Phoenix / LA I / LA II / Quebec City / Ottawa / New York City / Camden / Nashville / St. Louis / Denver
2023: St. Paul II
2024: Las Vegas I / Las Vegas II / New York City I / New York City II / Philly I / Philly II / Baltimore0
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