I Call Shenanigans - Ohana / Sting substitution and no refunds

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RatherStarved
RatherStarved Posts: 5,764
in Given To Fly (live)
Organizers appear to be hiding behind fine print and not offering refunds.  Possibly that is their legal right but it’s a questionable business practice in my opinion.  
PJ: 2013: London (ON); Buffalo; 2014: Cincinnati; 2016: Sunrise, Miami, Toronto 1-2, Wrigley 2; 2018: London (UK) 1, Milan, Padova, Sea 2, Wrigley 1-2, Fenway 1-2; 2021: SHN, Ohana, Ohana Encore 1-2; 2022: LA 1-2, Phx, Oak 1-2, Fresno, Copenhagen, Hyde Park 1-2; Quebec, Ottawa, Hamilton, Toronto; MSG, Camden, Nashville, Louisville, St. Louis, OKC; 2023: St. Paul 1-2, Chicago 1-2; Fort Worth 2; Austin 1-2; 2024:  Vancouver 1-2, LV 1-2, LA 1-2, Napa, Barcelona 1-2; Indy; Chicago 1-2; MSG 1-2; Philly 2; Boston 2; Ohana 1-2; 2025: FL 1-2, ATL 1-2, Nash 1-2, Pit 1-2.
 
EV Solo: 2017 Louisville and Franklin, 2018 Ohana, 2019 Innings Fest, Berlin, Düsseldorf, Dublin and Ohana; 2021 Ohana Friday (from beach) and Saturday; 2022 Earthlings Newark; 2023 Innings Fest and Benoraya 1-2.

Gutted:  London 2 2018, Sacramento 2022, Noblesville 2023

Comments

  • aisleseats
    aisleseats Posts: 1,628
    I went to a show about 2 months ago where the opening act had to cancel, and they were allowing people to get refunds. Seems like the headliner of a festival cancelling would be grounds for a refund. If they want to be dicks about it, I'm sure your cc company would side with you if you dispute the charges.
  • ekim997
    ekim997 Posts: 207
    I was in a similar situation with Boston Calling a few years ago. Bought tickets when foo fighters and rage were the headliners. After they backed out, I asked about a refund but they just told me the lineup is subject to change. 

    I used PayPal and found they had something in their terms and conditions about products being significantly different than described. Or something along those lines. I contacted them and explained the situation and they said they’d issue a chargeback but I should work with front gate to get a refund first. 

    After telling front gate that they’d issue a chargeback, they quickly refunded me. May be worth it to give that a shot. Ohana is using front gate too
  • Go Animal
    Go Animal Posts: 7,348
    RatherStarved said:
    Organizers appear to be hiding behind fine print and not offering refunds.  Possibly that is their legal right but it’s a questionable business practice in my opinion.  
    @RatherStarved are you trying to unload weekend wristbands? Or just Saturday?
    PJ - 09/23/98: West Palm Beach II, 08/12/00: Tampa, 04/12/03: Orlando, 04/13/03: Tampa, 06/12/08: Tampa, 06/27/08: Hartford, 09/22/09: Seattle II, 04/11/16: Tampa, 05/01 & 05/02/16: MSG I & II, 09/18/21: Sea Hear Now, 10/01 & 10/02/21: Ohana Encore I & II, 05/06 & 05/07/22: Los Angeles (Inglewood) I & II, 09/11/22: MSG, 09/16/22: Nashville, 09/02/23: St. Paul II, 09/07/23: Chicago II, 09/18 & 09/19/23: Austin I & II, 05/16 & 05/18/24: Las Vegas I & II, 08/29 & 08/31/24: Wrigley Field I & II, 09/03 & 09/04/24: MSG I & II, 09/27 & 09/29/24: Ohana Festival I & II

    EV - 08/04 & 08/05/08: (Eddie solo, w/Liam Finn) NYC I & II, 11/27 & 11/28/12: (Eddie solo, w/Glen Hansard) Orlando I & II, 02/09 & 02/10/22: (Eddie & the Earthlings) Chicago I & II, 09/30/23: (Eddie & the Earthlings) Ohana Festival

    Song Wishlist: Alone, Let Me Sleep, Brother, full W.M.A., Hold On, Bugs/all of Vitalogy, Mankind, Around The Bend (full band), The Long Road, Don't Gimme No Lip, Pilate, Push Me Pull Me, All Those Yesterdays, Rival, Parting Ways, Ghost, Bu$hleaguer, WWS, Parachutes, Army Reserve, low octave Driftin', Strangest Tribe, Other Side, Undone, Fatal, Hitchhiker, Education, Black Red Yellow, Of the Earth, Love Reign O'er Me, Gonna See My Friend, Santa Cruz, Infallible, Yellow Moon, Alright, Comes Then Goes, and the Mamasan Trilogy.

    Wanted Posters: WPB '98, Tampa/WPB '00, Tampa '03, EV Batmobile '08        ISO: any picks, or setlists from any of my shows!
  • DEGBTI
    DEGBTI san diego Posts: 995
    I cancelled my hotel, it was refundable, and will drive up both Friday and Sunday. As far as Saturday, no thanks. Guess Ill take one, well three, for the team!
  • RatherStarved
    RatherStarved Posts: 5,764
    Go Animal said:
    RatherStarved said:
    Organizers appear to be hiding behind fine print and not offering refunds.  Possibly that is their legal right but it’s a questionable business practice in my opinion.  
    @RatherStarved are you trying to unload weekend wristbands? Or just Saturday?
    It’s a 3 day.  I might decide to use it in the end.  It’s just bad that they’re being evil.  They need to be called out on this.  
    PJ: 2013: London (ON); Buffalo; 2014: Cincinnati; 2016: Sunrise, Miami, Toronto 1-2, Wrigley 2; 2018: London (UK) 1, Milan, Padova, Sea 2, Wrigley 1-2, Fenway 1-2; 2021: SHN, Ohana, Ohana Encore 1-2; 2022: LA 1-2, Phx, Oak 1-2, Fresno, Copenhagen, Hyde Park 1-2; Quebec, Ottawa, Hamilton, Toronto; MSG, Camden, Nashville, Louisville, St. Louis, OKC; 2023: St. Paul 1-2, Chicago 1-2; Fort Worth 2; Austin 1-2; 2024:  Vancouver 1-2, LV 1-2, LA 1-2, Napa, Barcelona 1-2; Indy; Chicago 1-2; MSG 1-2; Philly 2; Boston 2; Ohana 1-2; 2025: FL 1-2, ATL 1-2, Nash 1-2, Pit 1-2.
     
    EV Solo: 2017 Louisville and Franklin, 2018 Ohana, 2019 Innings Fest, Berlin, Düsseldorf, Dublin and Ohana; 2021 Ohana Friday (from beach) and Saturday; 2022 Earthlings Newark; 2023 Innings Fest and Benoraya 1-2.

    Gutted:  London 2 2018, Sacramento 2022, Noblesville 2023
  • pipes5977
    pipes5977 Rhode Island Posts: 382
    I have a pair of 3 day passes for sale . Just want what i paid .
  • Go Animal
    Go Animal Posts: 7,348
    edited August 2024
    RatherStarved said:
    Go Animal said:
    RatherStarved said:
    Organizers appear to be hiding behind fine print and not offering refunds.  Possibly that is their legal right but it’s a questionable business practice in my opinion.  
    @RatherStarved are you trying to unload weekend wristbands? Or just Saturday?
    It’s a 3 day.  I might decide to use it in the end.  It’s just bad that they’re being evil.  They need to be called out on this.  

    pipes5977 said:
    I have a pair of 3 day passes for sale . Just want what i paid .

    The resale site is up. 
    You might break even, might lose a couple bucks. BUT, your payment is within 7-10 business days & they just void the wristbands, sending the buyer new ones. I've used this before. Worked out fine. Good luck to both!

    Friday prices:
    Saturday prices:
    Sunday prices:
    3-day Weekend prices:

    (This is not a 3rd party resale site, this is the direct resale option from Ohana & Frontgate, backed by Ticketmaster)
    PJ - 09/23/98: West Palm Beach II, 08/12/00: Tampa, 04/12/03: Orlando, 04/13/03: Tampa, 06/12/08: Tampa, 06/27/08: Hartford, 09/22/09: Seattle II, 04/11/16: Tampa, 05/01 & 05/02/16: MSG I & II, 09/18/21: Sea Hear Now, 10/01 & 10/02/21: Ohana Encore I & II, 05/06 & 05/07/22: Los Angeles (Inglewood) I & II, 09/11/22: MSG, 09/16/22: Nashville, 09/02/23: St. Paul II, 09/07/23: Chicago II, 09/18 & 09/19/23: Austin I & II, 05/16 & 05/18/24: Las Vegas I & II, 08/29 & 08/31/24: Wrigley Field I & II, 09/03 & 09/04/24: MSG I & II, 09/27 & 09/29/24: Ohana Festival I & II

    EV - 08/04 & 08/05/08: (Eddie solo, w/Liam Finn) NYC I & II, 11/27 & 11/28/12: (Eddie solo, w/Glen Hansard) Orlando I & II, 02/09 & 02/10/22: (Eddie & the Earthlings) Chicago I & II, 09/30/23: (Eddie & the Earthlings) Ohana Festival

    Song Wishlist: Alone, Let Me Sleep, Brother, full W.M.A., Hold On, Bugs/all of Vitalogy, Mankind, Around The Bend (full band), The Long Road, Don't Gimme No Lip, Pilate, Push Me Pull Me, All Those Yesterdays, Rival, Parting Ways, Ghost, Bu$hleaguer, WWS, Parachutes, Army Reserve, low octave Driftin', Strangest Tribe, Other Side, Undone, Fatal, Hitchhiker, Education, Black Red Yellow, Of the Earth, Love Reign O'er Me, Gonna See My Friend, Santa Cruz, Infallible, Yellow Moon, Alright, Comes Then Goes, and the Mamasan Trilogy.

    Wanted Posters: WPB '98, Tampa/WPB '00, Tampa '03, EV Batmobile '08        ISO: any picks, or setlists from any of my shows!
  • RatherStarved
    RatherStarved Posts: 5,764
    Go Animal said:
    RatherStarved said:
    Go Animal said:
    RatherStarved said:
    Organizers appear to be hiding behind fine print and not offering refunds.  Possibly that is their legal right but it’s a questionable business practice in my opinion.  
    @RatherStarved are you trying to unload weekend wristbands? Or just Saturday?
    It’s a 3 day.  I might decide to use it in the end.  It’s just bad that they’re being evil.  They need to be called out on this.  

    pipes5977 said:
    I have a pair of 3 day passes for sale . Just want what i paid .

    The resale site is up. 
    You might break even, might lose a couple bucks. BUT, your payment is within 7-10 business days & they just void the wristbands, sending the buyer new ones. I've used this before. Worked out fine. Good luck to both!

    Friday prices:
    Saturday prices:
    Sunday prices:
    3-day Weekend prices:

    (This is not a 3rd party resale site, this is the direct resale option from Ohana & Frontgate, backed by Ticketmaster)
    Thanks - good to know.  
    PJ: 2013: London (ON); Buffalo; 2014: Cincinnati; 2016: Sunrise, Miami, Toronto 1-2, Wrigley 2; 2018: London (UK) 1, Milan, Padova, Sea 2, Wrigley 1-2, Fenway 1-2; 2021: SHN, Ohana, Ohana Encore 1-2; 2022: LA 1-2, Phx, Oak 1-2, Fresno, Copenhagen, Hyde Park 1-2; Quebec, Ottawa, Hamilton, Toronto; MSG, Camden, Nashville, Louisville, St. Louis, OKC; 2023: St. Paul 1-2, Chicago 1-2; Fort Worth 2; Austin 1-2; 2024:  Vancouver 1-2, LV 1-2, LA 1-2, Napa, Barcelona 1-2; Indy; Chicago 1-2; MSG 1-2; Philly 2; Boston 2; Ohana 1-2; 2025: FL 1-2, ATL 1-2, Nash 1-2, Pit 1-2.
     
    EV Solo: 2017 Louisville and Franklin, 2018 Ohana, 2019 Innings Fest, Berlin, Düsseldorf, Dublin and Ohana; 2021 Ohana Friday (from beach) and Saturday; 2022 Earthlings Newark; 2023 Innings Fest and Benoraya 1-2.

    Gutted:  London 2 2018, Sacramento 2022, Noblesville 2023
  • pipes5977
    pipes5977 Rhode Island Posts: 382
    My tickets are listed on that site 

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