Official 2023 Ticket Lottery Results Thread

machinehum said:

BloodMeridian80 said:

machinehum said:

The old priority system made sense way back, when people could only get one show and then were out of the running for others. It's a *terrible* system when you can get multiple shows, because of all the possible algorithms it's one of the most susceptible to situations where some people get six or eight shows and some people get none. I suspect that's why they tried to change it, but the new implementation has definitely encountered... issues. 

They just used the ‘old’ system in 2020/2022 and it worked fine

It didn't break, but if anything there were more complaints than this time about "person X got 6 shows and I got zero". "Fine" is in the eye of the beholder. 

Wrong again

Ryan_WFC said:

I just got notified of Chicago reserved tickets, in the area I would have expected with my seniority. 12:56p eastern

Had chosen just GA/reserved, and earlier today my order page said "unfulfilled."

Awesome news!

Doug87 said:

NDJeff7 said:

Just got a new confirm for Chicago 1 in my email. Same exact seats.

Could you advise on estimated 10c number, curious if they go in order.

27xxx, member since '93

dehnisclark said:

TicketsToday has a massive amount to do today (Wednesday):

-Cancel the duplicate ticket orders (Austin)

-Cancel the Reserved tickets of those who were assigned tickets/seats (5 shows…StP, Chicago, Indy)

-Successfully process credit card refunds ONLY on those cancelled tickets

-Redo the algorithm to fix the problems in StP, Chicago, Indy (chosen GA/Res not getting GA or Res; seniority in seat assignments; anything else they feel like changing due to complaints or problems we aren’t even aware of)

-Put the cancelled ticket orders BACK into the pool

-Reselect winners for those tickets (it appears you may be pulled lottery style before priority matters)

-Finish selecting ALL the winners for StP, Chicago, Indy (seems it halted when they realized it was screwed up)

-Successfully process credit card payments on those tickets

-Email the winners with their updated statuses and seat numbers

 

That’s a LOT to do in a short amount of time.

The TicketMaster Verified Fan email says we’ll get an email tomorrow (Thursday, April 27) confirming next steps. Are they gonna push this out a day or two to give TicketsToday enough time to fix their mess? And whatever messes happen today? Because there will be. There always is. Signed, a software tester who knows you test in DEV/TEST/QUAL environments FIRST.

Live footage from the Tickets today office: 

My biggest positive of this thread:  adding the expression "weasel words" to my vocabulary. 

dehnisclark said:

TicketsToday has a massive amount to do today (Wednesday):

-Cancel the duplicate ticket orders (Austin)

-Cancel the Reserved tickets of those who were assigned tickets/seats (5 shows…StP, Chicago, Indy)

-Successfully process credit card refunds ONLY on those cancelled tickets

-Redo the algorithm to fix the problems in StP, Chicago, Indy (chosen GA/Res not getting GA or Res; seniority in seat assignments; anything else they feel like changing due to complaints or problems we aren’t even aware of)

-Put the cancelled ticket orders BACK into the pool

-Reselect winners for those tickets (it appears you may be pulled lottery style before priority matters)

-Finish selecting ALL the winners for StP, Chicago, Indy (seems it halted when they realized it was screwed up)

-Successfully process credit card payments on those tickets

-Email the winners with their updated statuses and seat numbers

 

That’s a LOT to do in a short amount of time.

The TicketMaster Verified Fan email says we’ll get an email tomorrow (Thursday, April 27) confirming next steps. Are they gonna push this out a day or two to give TicketsToday enough time to fix their mess? And whatever messes happen today? Because there will be. There always is. Signed, a software tester who knows you test in DEV/TEST/QUAL environments FIRST.

They can't really do the bolded. The email winners received last night reads, "We confirm you have reserved tickets to this show but to ensure all Ten Club members get the proper reserved seat location based on their seniority, seats are being reissued." Throwing people back in a draw after twice confirming they have tickets is a further mess. 

This back and forth melee is making me exhausted and hungry for subs. How come I'm not up in arms or angry? Maybe hangry. I think what we are all forgetting here is this is a lottery. Your membership gives you a chance to score tickets. Nothing was ever guaranteed. The system is flawed, yes. We have no power over that, why waste energy on it? But ultimately there are winners and there are losers. Whether you were screwed over by these flaws or lucked out on the other end due to these flaws, it's really still luck of the draw. Isn't it? No on personally selected your number and screwed you over on purpose. You are not entitled to anything. We are free to go out like the rest of the public and hope there's still some good seats remaining. But we have a better chance. If your seats end up not good enough, go out and get the verified tickets and sell the Ten Club tickets. Whatever. Or spend $1000 for them on Stub Hub. You could have much worse things in life. This is the first of all first world problems to be up in arms about. Relax.

its gonna take a lot more than a day to figure this out. i am guessing tomorrow at earliest for a response. 

In regards to if unfulfilled means your out. Expect more confirmations it seems

Kevinman said:

Ryan_WFC said:

I just got notified of Chicago reserved tickets, in the area I would have expected with my seniority. 12:56p eastern

Had chosen just GA/reserved, and earlier today my order page said "unfulfilled."

So..........did you have tickets before or was this your first notice of tickets?