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6/4/2021 Vault #10 shipping Update

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    smilz71smilz71 Posts: 2
    Autoproxy said:
    JF110284 said:
    @JF110284 Where in Nor Cal?  I'm in Nor Cal and my tracking still isn't working.
    Oakland. Tracking shows shipped on 7/7.
    Got it.  I received my "your order has shipped" email on June 29 -- and ever since then my tracking shows this:


    Same (date and no change), over here in SF. Sounds like it'll show up some random day, so I'll be glass half full and will just look forward to a fun surprise.
    I have the same message showing and still awaiting the vinyl.  Ten Club must be dealing with a few of these.  
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    smilz71smilz71 Posts: 2
    Someone finally got in touch with me from 10C and mine is lost in transit and there’s no overrun to address issues like this which freaking blows. If anyone can sell me a copy for non-scalper price, I’d really appreciate it. 
    I got the same response.  I have submitted a lost mail request to US postal service to see if they can do anything.  I've never had a problem with UPS tracking and shipping before. I'm being told that UPS pass it onto the postal service for delivery. Seems weird that Ten Club haven't used the full UPS service and ensured delivery of these items. Considering we paid $16.90 for shipping, I would have thought it was fully tracked?   C'mon Ten Club you can do better than this for the fans.
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    Floss_LUCFloss_LUC Posts: 6
    smilz71 said:
    Someone finally got in touch with me from 10C and mine is lost in transit and there’s no overrun to address issues like this which freaking blows. If anyone can sell me a copy for non-scalper price, I’d really appreciate it. 
    I got the same response.  I have submitted a lost mail request to US postal service to see if they can do anything.  I've never had a problem with UPS tracking and shipping before. I'm being told that UPS pass it onto the postal service for delivery. Seems weird that Ten Club haven't used the full UPS service and ensured delivery of these items. Considering we paid $16.90 for shipping, I would have thought it was fully tracked?   C'mon Ten Club you can do better than this for the fans.
    Im in the same situation...10C says it has shipped, tracking information say "Order Processed: Ready for UPS" like it was never actually picked up. Reached out to 10C and they basically told me the same, offered me vault 8 or 9 or a refund. What a fucking shit show...this is not cool.

    Is there any kind soul out there that picked up two of these and would like to trade for vault 8 or vault 9??

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    LoujoeLoujoe Posts: 7,784
    Odd and sorry.  My uneducated guess is the raw goods to make records is low so they had to order the exact amount this time?  
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    FR181798FR181798 Posts: 2,164
    edited July 2021
    Loujoe said:
    Odd and sorry.  My uneducated guess is the raw goods to make records is low so they had to order the exact amount this time?  
    Sorry I dont get this, would it not be up to the customer to order how many they want and request more than they actually need which would then be the exact amount the pressing plant needs to supply. Or do the plants automatically provide extra. Sounds more like a mess up.

    Also imagine 10,987 10c members ordered, find it hard to believe that someone stopped the presses at that exact number.

    I learnt last year after mine was damaged to order 2. With the postage debacle in the EU there was always going to be loads of ISO.
    Post edited by FR181798 on
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    LukinFanLukinFan Florida Posts: 29,005
    Someone finally got in touch with me from 10C and mine is lost in transit and there’s no overrun to address issues like this which freaking blows. If anyone can sell me a copy for non-scalper price, I’d really appreciate it. 
    Damn, that sucks. Sorry!
    www.RLMcDaniel.com

    1996: Ft Lauderdale
    1998: Birmingham
    2000: Charlotte, Tampa
    2003: Tampa, Atlanta, Phoenix
    2004: Kissimmee
    2008: West Palm Beach, Bonnaroo, Columbia
    2010: MSG2
    2012: Music Midtown
    2014: Memphis
    2016: Ft. Lauderdale, Miami, Jacksonville, JazzFest
    2018: Wrigley 1, Fenway 1
    2022: Nashville
    2023: Ft. Worth II
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    alfredo.amoedoalfredo.amoedo San Francisco, CA Posts: 105
    The fact that there’s no overrun to address these issues is insane. Same with the shipping service they used and charged us $17 for. Now I’ll have to pay scalper prices or just have a gap in my vaults. 
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    NewJPageNewJPage Posts: 3,300
    The fact that there’s no overrun to address these issues is insane. Same with the shipping service they used and charged us $17 for. Now I’ll have to pay scalper prices or just have a gap in my vaults. 
    Yup, and skimping on premium packing (as was done with previous vaults to ensure zero damage) makes the situation worse. I got lucky that mine was fine, but lots of fans did not.
    6/26/98, 8/17/00, 10/8/00, 12/8/02, 12/9/02, 4/25/03, 5/28/03, 6/1/03, 6/3/03, 6/5/03, 6/6/03, 6/12/03, 6/13/03, 6/15/03, 6/18/03, 6/21/03, 6/22/03, 7/12/03, 7/14/03, 10/3/04, 10/5/04, 9/9/05, 9/11/05, 9/16/05, 5/16/06, 5/17/06, 5/19/06, 6/30/06, 7/23/06, 8/5/07, 6/30/08, 8/23/09, 8/24/09, 5/4/10, 5/7/10, 9/3/11, 9/4/11, 10/11/13, 10/17/14, 8/20/16
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    Travels WithTravels With Posts: 547
    Mine still hasn't arrived and am still getting no info on my tracking number....
    “I suppose our capacity for self-delusion is boundless.” ― John Steinbeck, Travels with Charley: In Search of America
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    tempo_n_groovetempo_n_groove Posts: 39,006
    Mine still hasn't arrived and am still getting no info on my tracking number....
    Mine says out for delivery but remains in Limbo since June...
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    LukinFanLukinFan Florida Posts: 29,005
    Mine still hasn't arrived and am still getting no info on my tracking number....
    Mine says out for delivery but remains in Limbo since June...
    Shit, since June? I’m assuming USPS can’t do anything?
    www.RLMcDaniel.com

    1996: Ft Lauderdale
    1998: Birmingham
    2000: Charlotte, Tampa
    2003: Tampa, Atlanta, Phoenix
    2004: Kissimmee
    2008: West Palm Beach, Bonnaroo, Columbia
    2010: MSG2
    2012: Music Midtown
    2014: Memphis
    2016: Ft. Lauderdale, Miami, Jacksonville, JazzFest
    2018: Wrigley 1, Fenway 1
    2022: Nashville
    2023: Ft. Worth II
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    ZoSoTimZoSoTim Posts: 599
    FR181798 said:
    Loujoe said:
    Odd and sorry.  My uneducated guess is the raw goods to make records is low so they had to order the exact amount this time?  
    Sorry I dont get this, would it not be up to the customer to order how many they want and request more than they actually need which would then be the exact amount the pressing plant needs to supply. Or do the plants automatically provide extra. Sounds more like a mess up.

    Also imagine 10,987 10c members ordered, find it hard to believe that someone stopped the presses at that exact number.

    I learnt last year after mine was damaged to order 2. With the postage debacle in the EU there was always going to be loads of ISO.
    You can only order one though, right? I ordered two but only got one so I assumed there was a limit.
    Dallas, TX (November 15, 2013)
    Chicago 1 (August 20, 2016)
    Chicago 2 (August 22, 2016)
    Ft. Worth 1 (September 13, 2023)
    Ft. Worth 2 (September 15, 2023)
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    on2legson2legs Standing in the Jersey rain… Posts: 14,426
    ZoSoTim said:
    FR181798 said:
    Loujoe said:
    Odd and sorry.  My uneducated guess is the raw goods to make records is low so they had to order the exact amount this time?  
    Sorry I dont get this, would it not be up to the customer to order how many they want and request more than they actually need which would then be the exact amount the pressing plant needs to supply. Or do the plants automatically provide extra. Sounds more like a mess up.

    Also imagine 10,987 10c members ordered, find it hard to believe that someone stopped the presses at that exact number.

    I learnt last year after mine was damaged to order 2. With the postage debacle in the EU there was always going to be loads of ISO.
    You can only order one though, right? I ordered two but only got one so I assumed there was a limit.
    One per order.  You can place additional separate orders. 
    1996: Randall's Island 2  1998: East Rutherford | MSG 1 & 2  2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel  2005: Atlantic City 1  2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 | Newark (EV)  2009: Philadelphia 1, 2 & 4  2010: Newark | MSG 1 & 2  2011: Toronto 1  2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore  2015: Central Park  2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD)  2017: Brooklyn (RnR HOF)  2020: MSG | Asbury Park  2021: Asbury Park  2022: MSG | Camden | Nashville  2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore


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    ZoSoTimZoSoTim Posts: 599
    on2legs said:
    ZoSoTim said:
    FR181798 said:
    Loujoe said:
    Odd and sorry.  My uneducated guess is the raw goods to make records is low so they had to order the exact amount this time?  
    Sorry I dont get this, would it not be up to the customer to order how many they want and request more than they actually need which would then be the exact amount the pressing plant needs to supply. Or do the plants automatically provide extra. Sounds more like a mess up.

    Also imagine 10,987 10c members ordered, find it hard to believe that someone stopped the presses at that exact number.

    I learnt last year after mine was damaged to order 2. With the postage debacle in the EU there was always going to be loads of ISO.
    You can only order one though, right? I ordered two but only got one so I assumed there was a limit.
    One per order.  You can place additional separate orders. 
    That's what I did and I only got one.
    Dallas, TX (November 15, 2013)
    Chicago 1 (August 20, 2016)
    Chicago 2 (August 22, 2016)
    Ft. Worth 1 (September 13, 2023)
    Ft. Worth 2 (September 15, 2023)
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    on2legson2legs Standing in the Jersey rain… Posts: 14,426
    ZoSoTim said:
    on2legs said:
    ZoSoTim said:
    FR181798 said:
    Loujoe said:
    Odd and sorry.  My uneducated guess is the raw goods to make records is low so they had to order the exact amount this time?  
    Sorry I dont get this, would it not be up to the customer to order how many they want and request more than they actually need which would then be the exact amount the pressing plant needs to supply. Or do the plants automatically provide extra. Sounds more like a mess up.

    Also imagine 10,987 10c members ordered, find it hard to believe that someone stopped the presses at that exact number.

    I learnt last year after mine was damaged to order 2. With the postage debacle in the EU there was always going to be loads of ISO.
    You can only order one though, right? I ordered two but only got one so I assumed there was a limit.
    One per order.  You can place additional separate orders. 
    That's what I did and I only got one.
    Did you get a confirmation/charged for the second order? If not I’d say there was a snafu and it never went through.  
    1996: Randall's Island 2  1998: East Rutherford | MSG 1 & 2  2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel  2005: Atlantic City 1  2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 | Newark (EV)  2009: Philadelphia 1, 2 & 4  2010: Newark | MSG 1 & 2  2011: Toronto 1  2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore  2015: Central Park  2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD)  2017: Brooklyn (RnR HOF)  2020: MSG | Asbury Park  2021: Asbury Park  2022: MSG | Camden | Nashville  2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore


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    tempo_n_groovetempo_n_groove Posts: 39,006
    LukinFan said:
    Mine still hasn't arrived and am still getting no info on my tracking number....
    Mine says out for delivery but remains in Limbo since June...
    Shit, since June? I’m assuming USPS can’t do anything?
    I just decided to check on it.  I have had zero problems w packages being lost in like 20 years.  This past year and a half I have had multiple.
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    AutoproxyAutoproxy Posts: 24
    Someone finally got in touch with me from 10C and mine is lost in transit and there’s no overrun to address issues like this which freaking blows. If anyone can sell me a copy for non-scalper price, I’d really appreciate it. 
    Oh wow. Thanks for sharing. I will check with 10C and prob be in the same boat. Good luck with your move - hopefully as painless as possible.
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    Travels WithTravels With Posts: 547
    10C got back to me super fast.  They have determined mine is also "lost in transit" -- gone.  It's crazy; it's seems there were quite a few that just disappeared.  Clearly the work of UFOs.  Anyhow, they did offer to refund or replace it with a vault 8 or 9.  I'm content with that.  
    “I suppose our capacity for self-delusion is boundless.” ― John Steinbeck, Travels with Charley: In Search of America
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    JimmyVJimmyV Boston's MetroWest Posts: 18,916
    These packages that are lost in transit...does the tracking show any movement of the packages at all or does it just look like a label was printed?
    ___________________________________________

    "...I changed by not changing at all..."
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    ultrapigultrapig South Dakota Posts: 144
    JimmyV said:
    These packages that are lost in transit...does the tracking show any movement of the packages at all or does it just look like a label was printed?
    Mine has shown processed ready for pickup by UPS since 6/29. I emailed and was told everything had left the warehouse, so it was unfortunately lost.
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    alfredo.amoedoalfredo.amoedo San Francisco, CA Posts: 105
    ultrapig said:
    JimmyV said:
    These packages that are lost in transit...does the tracking show any movement of the packages at all or does it just look like a label was printed?
    Mine has shown processed ready for pickup by UPS since 6/29. I emailed and was told everything had left the warehouse, so it was unfortunately lost.
    Same. Like it was never picked up by UPS. 
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    TH113769TH113769 Posts: 436
    Same - just label printed.  
    92 - Phoenix; 93 - Mesa; 95 - Phoenix; 98 - Phoenix; 2000- Phoenix; 2003 - San Diego, Las Vegas, Phoenix; 2006 - Denver 1, Denver 2, Las Vegas, San Diego;  2009 - Chicago 1, Chicago 2, San Diego; 2013 - Phoenix, San Diego, LA 1, LA 2, Portland, Spokane, Calgary, Vancouver, Seattle; 2014 - Detroit, Moline, Milwaukee, Denver; 2016 - Ft Lauderdale, Miami, Tampa, Jacksonville, Wrigley 1 and 2; 2018 - Amsterdam 1&2, Pinkpop, London1, Milan, Padova, Rome, Prague, Krakow, Berlin, Werchter, Barca, Missoula, Chicago 1&2, Boston 1&2.
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    mace1229mace1229 Posts: 9,001
    When I ordered Live on 10 Legs that was lost in transit. They sent another. The original randomly showed up about 4 or 5 months later. So there’s always hope.
    I can’t believe they didn’t order extras though.
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    brewdog123brewdog123 ATL Posts: 635
    we just need to taper expectations at this point
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    big dipper ice creambig dipper ice cream malt-hop epicenter Posts: 2,546
    the next vault presale needs to start soon.

    2024..........ANCHORAGE-FAIRBANKS-VANCOUVER-SEATTLE-PORTLAND-BOISE-SLC-MISSOULA

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    PSUS2HPSUS2H USA Posts: 2,049
    Anyone that had the "UPS Awaiting Shipment" ever have the album mysteriously show up?
    Pittsburgh, PA September 28, 2005 || Washington, DC June 22, 2008 || Barstow, VA May 13, 2010 || Seattle, WA  August 10, 2018 || Dana Point, CA September 29, 2018 (EV) || Dana Point, CA September 28, 2019 (EV) || Dana Point, CA September 25, 2021 (EV) || Dana Point, CA October 1, 2021 || Dana Point, CA October 2, 2021 
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    JimmyVJimmyV Boston's MetroWest Posts: 18,916
    I hope everyone who experienced "shipping problems" got a refund. 
    ___________________________________________

    "...I changed by not changing at all..."
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    ultrapigultrapig South Dakota Posts: 144
    JimmyV said:
    I hope everyone who experienced "shipping problems" got a refund. 
    I did, but I would rather have received what I paid for.
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    PSUS2HPSUS2H USA Posts: 2,049
    Seems like there might have been enough ppl impacted by this, why not just order up more and fill the orders?  I'm sure they'd be able to sell any extras that came up in the process.   I realize this isnt a cheap process, the packaging is intricate and its 4LP... but why not give it a go?
    Pittsburgh, PA September 28, 2005 || Washington, DC June 22, 2008 || Barstow, VA May 13, 2010 || Seattle, WA  August 10, 2018 || Dana Point, CA September 29, 2018 (EV) || Dana Point, CA September 28, 2019 (EV) || Dana Point, CA September 25, 2021 (EV) || Dana Point, CA October 1, 2021 || Dana Point, CA October 2, 2021 
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