Ohana Encore Weekend

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Comments

  • P-Town-P-Jam-Fan
    P-Town-P-Jam-Fan Posts: 930
    MEK42 said:
    MEK42 said:

    Really screwed over by garbage company VIVID SEATS. Not sure what to do. Bought two tickets for my GF and I to go to Ohana Encore on Saturday  

    I placed the order on Monday night and put my friend’s address in NYC for the tickets to be shipped to (I’m briefly in nyc and then flying back to the west coast Sat morning) — when I looked at my account, the shipping address showed Portland. Immediately I contacted them asking them to change it, and they said they changed it and I got an email confirming it. All good, right?


    I get an email tonight (Tues night) with my UPS tracking number - and the tickets are en route… to Portland. So I contact them again, and ask what happened/wanted to see if they could remedy it. They told me it was too late to change the address. I told them someone already told me the address was changed, and they’re now saying the label was printed immediately when I made the order and can’t be changed. So the first guy just straight up lied to me. 


    They said they could ask UPS to reroute but they could deny the request, and if they accept, it could delay tickets by 24-48 hours. I need the tickets in NYC by Friday because I fly back Saturday morning so that’s a massive gamble and if they can’t do it, I just won’t be able to go to the show. Their “guarantee” about tickets arriving in time doesn’t mean anything, clearly. I asked if they’d refund me so I could buy a new pair and overnight them and they straight up denied me, and basically called me a liar that their system auto took my PayPal info rather than the shipping address I put. 


    I’m debating just buying another pair because missing this iconic show for such a stupid reason seems like it’d be a huge regret, but I don’t know what to do… I’m so mad at this site for their absolutely atrocious customer support. 


    You won't believe me when I say this...... but I just bought another pair on Stubhub and it happened AGAIN. There was no place to put shipping so I didn't think the order was completed and then lo and behold, the order went through and the tickets are shipping to Portland.

    Spent 55 mins on hold with CS, couldn't get through. They have no email. I DMed on twitter, no response.

    I truly can't believe I've spent like $300 on these tickets that I won't even get now. I'm truly freaking out right now. I've bought tickets online for 15+ years and I've never had experiences this awful, confusing, and unreconcilable. 
    I'm in Portland.  Coming down for the Saturday show only.  Can I help?
    Gorge
  • Spartanacus
    Spartanacus Oviedo, FL Posts: 940
    App is updated.
    208XXX (September 2000) - 21 Pearl Jam shows, 2 Eddie Vedder shows, 1 Temple Of The Dog show
    1998     - East Lansing & Auburn Hills; 2000 - Tampa & Noblesville; 2003 - Lexington & Noblesville;
    2006 - Cincinnati; 2007 - Chicago (Lollapalooza); 2008 - Ed in Milwaukee; 2009 - Chicago; 
    2010 - Noblesville; 2013 - San Diego & Los Angeles I & II; 2016 -TOTD in Los Angeles; 
    2017 - Ed in Dana Point (Ohana); 2021 - Dana Point (Ohana) I, II & III; 2022 - San Diego & Inglewood I & II;
    2025 - Hollywood I & II
  • lmckenney24
    lmckenney24 Posts: 2,101
    tish said:
    Cleared to travel internationally BITCHESZZZZ!

    Congrats!
  • MEK42
    MEK42 Posts: 116
    edited September 2021
    deleted
    Post edited by MEK42 on
  • MEK42
    MEK42 Posts: 116
    P-Town-P-Jam-Fan said:
    MEK42 said:
    MEK42 said:

    Really screwed over by garbage company VIVID SEATS. Not sure what to do. Bought two tickets for my GF and I to go to Ohana Encore on Saturday  

    I placed the order on Monday night and put my friend’s address in NYC for the tickets to be shipped to (I’m briefly in nyc and then flying back to the west coast Sat morning) — when I looked at my account, the shipping address showed Portland. Immediately I contacted them asking them to change it, and they said they changed it and I got an email confirming it. All good, right?


    I get an email tonight (Tues night) with my UPS tracking number - and the tickets are en route… to Portland. So I contact them again, and ask what happened/wanted to see if they could remedy it. They told me it was too late to change the address. I told them someone already told me the address was changed, and they’re now saying the label was printed immediately when I made the order and can’t be changed. So the first guy just straight up lied to me. 


    They said they could ask UPS to reroute but they could deny the request, and if they accept, it could delay tickets by 24-48 hours. I need the tickets in NYC by Friday because I fly back Saturday morning so that’s a massive gamble and if they can’t do it, I just won’t be able to go to the show. Their “guarantee” about tickets arriving in time doesn’t mean anything, clearly. I asked if they’d refund me so I could buy a new pair and overnight them and they straight up denied me, and basically called me a liar that their system auto took my PayPal info rather than the shipping address I put. 


    I’m debating just buying another pair because missing this iconic show for such a stupid reason seems like it’d be a huge regret, but I don’t know what to do… I’m so mad at this site for their absolutely atrocious customer support. 


    You won't believe me when I say this...... but I just bought another pair on Stubhub and it happened AGAIN. There was no place to put shipping so I didn't think the order was completed and then lo and behold, the order went through and the tickets are shipping to Portland.

    Spent 55 mins on hold with CS, couldn't get through. They have no email. I DMed on twitter, no response.

    I truly can't believe I've spent like $300 on these tickets that I won't even get now. I'm truly freaking out right now. I've bought tickets online for 15+ years and I've never had experiences this awful, confusing, and unreconcilable. 
    I'm in Portland.  Coming down for the Saturday show only.  Can I help?
    Actually, maybe. DMing you. 
  • brobert
    brobert Posts: 74
    If you are interested in buying tickets directly from the Ohana Festival website use the code Padres for a discount - tickets look to be $100 including fees.  Sadly, like many of you I bought mine during the presale.
  • PJNB
    PJNB Posts: 13,890
    tish said:
    Cleared to travel internationally BITCHESZZZZ!

    WOOT!
  • PJNB
    PJNB Posts: 13,890
    Spartanacus said:
    App is updated.

    Oddly no finish time for PJ yet....
  • sfrduder
    sfrduder Posts: 263
    HailHailVitalogy said:
    I’m officially out guys. Took a rapid test this morning hoping to get a last minute flight tomorrow (after canceling this past Tuesday), and still came back positive. Will be canceling the Marina Inn for Thursday night and Holiday Inn at Laguna Beach Fri and Sat. Really bummed
    Thanks for doing the right thing. Send me a PM if you want me to get something from merch for you. 
  • RatherStarved
    RatherStarved Posts: 5,808
    PJNB said:
    Spartanacus said:
    App is updated.

    Oddly no finish time for PJ yet....
    They never published a finish time in advance last weekend, to my knowledge.
    PJ: 2013: London (ON); Buffalo; 2014: Cincinnati; 2016: Sunrise, Miami, Toronto 1-2, Wrigley 2; 2018: London (UK) 1, Milan, Padova, Sea 2, Wrigley 1-2, Fenway 1-2; 2021: SHN, Ohana, Ohana Encore 1-2; 2022: LA 1-2, Phx, Oak 1-2, Fresno, Copenhagen, Hyde Park 1-2; Quebec, Ottawa, Hamilton, Toronto; MSG, Camden, Nashville, Louisville, St. Louis, OKC; 2023: St. Paul 1-2, Chicago 1-2; Fort Worth 2; Austin 1-2; 2024:  Vancouver 1-2, LV 1-2, LA 1-2, Napa, Barcelona 1-2; Indy; Chicago 1-2; MSG 1-2; Philly 2; Boston 2; Ohana 1-2; 2025: FL 1-2, ATL 1-2, Nash 1-2, Pit 1-2.
     
    EV Solo: 2017 Louisville and Franklin, 2018 Ohana, 2019 Innings Fest, Berlin, Düsseldorf, Dublin and Ohana; 2021 Ohana Friday (from beach) and Saturday; 2022 Earthlings Newark; 2023 Innings Fest and Benoraya 1-2.

    Gutted:  London 2 2018, Sacramento 2022, Noblesville 2023
  • PJNB
    PJNB Posts: 13,890
    RatherStarved said:
    PJNB said:
    Spartanacus said:
    App is updated.

    Oddly no finish time for PJ yet....
    They never published a finish time in advance last weekend, to my knowledge.
    The original set time did. !0:50 10:50 and 10:20 for the 3 nights. 
  • Weston1283
    Weston1283 Fredericksburg, VA Posts: 5,021
    Was a printed copy of vaccine card sufficient for Ohana last weekend?
    2010: Cleveland
    2012: Atlanta
    2013: London ONT / Wrigley Field / Pittsburgh / Buffalo / San Diego / Los Angeles I / Los Angeles II
    2014: Cincinnati / St. Louis / Tulsa / Lincoln / Detroit / Denver
    2015: New York City
    2016: Ft. Lauderdale / Miami / Jacksonville / Greenville / Hampton / Columbia / Lexington / Philly II / New York City II / Toronto II / Bonnaroo / Telluride / Fenway I / Wrigley I / Wrigley - II / TOTD - Philadelphia, San Francisco
    2017: Ohana Fest (EV)
    2018: Amsterdam I / Amsterdam II / Seattle I / Seattle II / Boston I / Boston II
    2021: Asbury Park / Ohana Encore 1 / Ohana Encore 2
    2022: Phoenix / LA I / LA II / Quebec City / Ottawa / New York City / Camden / Nashville / St. Louis / Denver
    2023: St. Paul II
    2024: Las Vegas I / Las Vegas II / New York City I / New York City II / Philly I / Philly II / Baltimore
  • bootlegger10
    bootlegger10 Posts: 16,263
    Weston1283 said:
    Was a printed copy of vaccine card sufficient for Ohana last weekend?
    Yes.  What I did.
  • BloodMeridian80
    BloodMeridian80 Seattle Posts: 715
    PJNB said:
    Spartanacus said:
    App is updated.

    Oddly no finish time for PJ yet....
    It is nice to see the finish time for the act before them. 
  • joekop74
    joekop74 Posts: 3
    Weston1283 said:
    Was a printed copy of vaccine card sufficient for Ohana last weekend?
    Yes, I just scanned a copy of mine, double-sided printout and that was sufficient at SHN and Ohana. At Ohana I got a bracelet that reflects you've passed screening.  If you go both days, you don't need to take the "screening bracelect" off. Just wear it and you shouldn't need to show proof of Vax again. At least that's how last week worked.
  • ianh42
    ianh42 Posts: 276
    scorp65 said:
    Anyone have recent experience at the DoubleTree Doheny Beach? I have a suite booked and I know the location is super close to the venue but reviews online are pretty scary.
    Yeah its fricking horrible, can I get your room LOL
    Living in a SOLAT...SJ 11/95 SD 11/95 BB 10/96 Oak 11/97 SD 7/98 LA 7/98 BB 10/99 LV 10/00 San B 10/00 Irvine 6/03 SD 6/03 LA 7/06 Fonda 7/06 SB 7/06 DC 6/08 LA 9-30 10-6 & 10-7-09 SD 10-9-09 SD 11/13 LA1&2 11/13 MIL 10/14 OHANA FEST 2016, 2017, 2019, 2021 (EV, PJ and PJ Encore 1) SD 5/3/22 LA 5/6/22 LA 5/7/22 Fresno 5/16/22 LA 5/21/24 LA 5/22/24 OHANA FEST 9/27/24
  • ianh42
    ianh42 Posts: 276
    HailHailVitalogy said:
    I’m officially out guys. Took a rapid test this morning hoping to get a last minute flight tomorrow (after canceling this past Tuesday), and still came back positive. Will be canceling the Marina Inn for Thursday night and Holiday Inn at Laguna Beach Fri and Sat. Really bummed
    Oh NO, that fricking sucks!
    Living in a SOLAT...SJ 11/95 SD 11/95 BB 10/96 Oak 11/97 SD 7/98 LA 7/98 BB 10/99 LV 10/00 San B 10/00 Irvine 6/03 SD 6/03 LA 7/06 Fonda 7/06 SB 7/06 DC 6/08 LA 9-30 10-6 & 10-7-09 SD 10-9-09 SD 11/13 LA1&2 11/13 MIL 10/14 OHANA FEST 2016, 2017, 2019, 2021 (EV, PJ and PJ Encore 1) SD 5/3/22 LA 5/6/22 LA 5/7/22 Fresno 5/16/22 LA 5/21/24 LA 5/22/24 OHANA FEST 9/27/24
  • bbiggs
    bbiggs Posts: 6,965
    joekop74 said:
    Weston1283 said:
    Was a printed copy of vaccine card sufficient for Ohana last weekend?
    Yes, I just scanned a copy of mine, double-sided printout and that was sufficient at SHN and Ohana. At Ohana I got a bracelet that reflects you've passed screening.  If you go both days, you don't need to take the "screening bracelect" off. Just wear it and you shouldn't need to show proof of Vax again. At least that's how last week worked.
    I copied and printed the front side only. Is the back side required? 
  • ianh42
    ianh42 Posts: 276
    bbiggs said:
    joekop74 said:
    Weston1283 said:
    Was a printed copy of vaccine card sufficient for Ohana last weekend?
    Yes, I just scanned a copy of mine, double-sided printout and that was sufficient at SHN and Ohana. At Ohana I got a bracelet that reflects you've passed screening.  If you go both days, you don't need to take the "screening bracelect" off. Just wear it and you shouldn't need to show proof of Vax again. At least that's how last week worked.
    I copied and printed the front side only. Is the back side required? 
    They barely checked ours...maybe depends on which festival volunteer you get.  I'd say hardly anyone was wearing masks this past weekend too, which didn't feel great packed like sardines singing, screaming, jumping up and down.  Can't wait to do it again this weekend!
    Living in a SOLAT...SJ 11/95 SD 11/95 BB 10/96 Oak 11/97 SD 7/98 LA 7/98 BB 10/99 LV 10/00 San B 10/00 Irvine 6/03 SD 6/03 LA 7/06 Fonda 7/06 SB 7/06 DC 6/08 LA 9-30 10-6 & 10-7-09 SD 10-9-09 SD 11/13 LA1&2 11/13 MIL 10/14 OHANA FEST 2016, 2017, 2019, 2021 (EV, PJ and PJ Encore 1) SD 5/3/22 LA 5/6/22 LA 5/7/22 Fresno 5/16/22 LA 5/21/24 LA 5/22/24 OHANA FEST 9/27/24
  • tbergs
    tbergs Posts: 10,451
    Been an awesome 2 days in SoCal so far. Perfect weather. Going to be a blast! Hiking and beach tomorrow. Anyone near Laguna, check out the Beachcomber Cafe in Crystal Cove. Awesome food and awesome ocean views, especially at sundown.
    It's a hopeless situation...

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