Public Ticket Sale Info

igotid88 said:

Justagirl22179 said:

I did not get the email with my pre-sale code. When was it sent?

Yesterday. Check your spam

Very small print in the email "Gigaton and North America Tour Announcement".  Scroll down.

presenttents said:

Any else confused about transferability? Tickets are strictly non transferable (except in CO and NY) but then it goes on to say tickets can be bought and sold on a fan to fan exchange at face value?  So which is it? Are they non transferable or can your pair(s) be sold (transfered) at face value on the exchange?  What am I missing?  Does this not seem like a way to buy a pair of tickets for a non 10c friend and then “transfer” them in the exchange? 

I was confused too so I got clarification from 10c.

No transfers, if you buy two tickets, your ticket buddy has to walk in with you. Both tickets will be on your phone, you won’t have a way of forwarding the QR code to them. EXCEPT if it’s for NY or CO, transfers are allowed due to state law. I’m not sure if you can transfer both or just one.

If you’re selling, it gets posted to a marketplace. You can’t “send” them to a designated person. Think of it as posting on StubHub, except for face value. 

Suziemay said:

presenttents said:

Any else confused about transferability? Tickets are strictly non transferable (except in CO and NY) but then it goes on to say tickets can be bought and sold on a fan to fan exchange at face value?  So which is it? Are they non transferable or can your pair(s) be sold (transfered) at face value on the exchange?  What am I missing?  Does this not seem like a way to buy a pair of tickets for a non 10c friend and then “transfer” them in the exchange? 

I was confused too so I got clarification from 10c.

No transfers, if you buy two tickets, your ticket buddy has to walk in with you. Both tickets will be on your phone, you won’t have a way of forwarding the QR code to them. EXCEPT if it’s for NY or CO, transfers are allowed due to state law. I’m not sure if you can transfer both or just one.

If you’re selling, it gets posted to a marketplace. You can’t “send” them to a designated person. Think of it as posting on StubHub, except for face value. 

What hasn’t been confirmed is whether you can post just one ticket on the marketplace rather than a pair. For whatever reason this wasn’t a concern for me so I didn’t check on this scenario. 

If you are the purchaser...you can sell your extra if you don't need it. If you are the ticket buddy and your purchaser can't go they have to put both the tickets in the Exchange. That's why they say over and over DON'T REQUEST FOR SHOWS YOU CAN"T ATTEND

john rubio said:

I was able to move through the presale request process (two GA tickets to St. Louis on 4/4). The last page was a confirmation of my request. However, I never received a confirmation email as some people have stated they did. Did anyone else receive the email confirmation, or only see the confirmation page after completing registration? I'm unsure if my request actually went through? Good luck to everyone. Super excited.

Everytime I changed my choices or my order I received a confirmation email with the choices I maded at the bottom . 

swany24 said:

I signed up for the Pearl Jam presale, as I didn't get Ten Club tickets, but have not received an email with information.  Does this mean that I didn't get the presale either?  Has anyone else not heard from Ticketmaster?

If you signed up for verified fan you'll get an email tomorrow night telling you if you got a code or are on "stand by" . 

Next day you'll get a text with a code,SPECIFIC to your ticketmaster account.  FOLLOW DIRECTIONS They will void code if not used with right account, you use multiple devices, etc. 

1upstate said:

swany24 said:

I signed up for the Pearl Jam presale, as I didn't get Ten Club tickets, but have not received an email with information.  Does this mean that I didn't get the presale either?  Has anyone else not heard from Ticketmaster?

If you signed up for verified fan you'll get an email tomorrow night telling you if you got a code or are on "stand by" . 

Next day you'll get a text with a code,SPECIFIC to your ticketmaster account.  FOLLOW DIRECTIONS They will void code if not used with right account, you use multiple devices, etc. 

Thanks for the information!

lcass said:

Did you have to re-sign up for Verified Fan to get into this ticket sale? I was already a verified fan from 2018 tour, do I get entered into this ticket lottery?

Yes you have to re-sign. It's a different tour

will we get notified if we do not get selected to participate in the TM verified fan presale?? Or do they just notify us if we were selected ?

have folks received Verified TM codes already?

I haven’t received anything from Ticketmaster about the verified fan code. I’m curious as to whether anyone else has..