Help me please - trouble with ticket lottery

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  • BeerBaron
    BeerBaron Toronto-ish Posts: 4,100
    tempo_n_groove said:

    Got the "error" message too...

    So do your original selections still show up on your ticket page or do you have no selections now?
    1996: Toronto 1998: Barrie 2000: Saratoga Springs 2003: Buffalo, Toronto 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto 2006: Toronto x2, Cleveland, Detroit, Pittsburgh, Cincinnati, Gorge #1 2007: London, Dusseldorf, Vic, Lolla 2008: WPB, Tampa, DC, MSG x2, Hartford, Boston x2, Beacon 2009: Toronto, Chicago x2, Seattle x2, LA #3&4, San Diego, Philly x4 2010: Cleveland, Buffalo, Hartford 2011: Montreal, Toronto x2, Hamilton 2012: Missoula 2013: London, Wrigley, Pittsburgh, Buffalo, Hartford, Dallas, OKC
  • Sparkalicious
    Sparkalicious Vero Beach Posts: 39
    It totally cancels all of your selections and you have no way to re-submit your request for more tickets. It keeps giving you an error message. My husband is really mad at me now!
  • rick161
    rick161 Posts: 6
    You will have no selections.
  • BeerBaron
    BeerBaron Toronto-ish Posts: 4,100
    That's not good! I guess I will leave mine for now just to make sure that I have something in the system. hopefully they will fix this on Monday morning.
    1996: Toronto 1998: Barrie 2000: Saratoga Springs 2003: Buffalo, Toronto 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto 2006: Toronto x2, Cleveland, Detroit, Pittsburgh, Cincinnati, Gorge #1 2007: London, Dusseldorf, Vic, Lolla 2008: WPB, Tampa, DC, MSG x2, Hartford, Boston x2, Beacon 2009: Toronto, Chicago x2, Seattle x2, LA #3&4, San Diego, Philly x4 2010: Cleveland, Buffalo, Hartford 2011: Montreal, Toronto x2, Hamilton 2012: Missoula 2013: London, Wrigley, Pittsburgh, Buffalo, Hartford, Dallas, OKC
  • Sparkalicious
    Sparkalicious Vero Beach Posts: 39
    I hope so too! I'm taking off work in the am to try and fix it.
  • pjman75
    pjman75 Indiana Posts: 850
    Surely they will fix and delay drawing if necessary as a result of this right?

    And yes, I did call you surely.
    I'm a lucky man to count on both hands the ones I love.

    8/17/98 Noblesville, 8/18/00 Noblesville, 6/5/03 San Diego, 6/22/03 Noblesville, 9/11/05 Kitchener, 5/7/10 Noblesville, 9/15/11 Hamilton, 11/21/12 Memphis (Ed w/ Glen), 7/19/13 Wrigley, 10/11/13 Pittsburgh, 10/01/14 Cincinnati, 10/03/14 Saint Louis, 4/16/16 Greenville, 4/26/16 Lexington, 5/1/16 NYC, 5/2/16 NYC, 8/20/16 Wrigley, 8/22/16 Wrigley (For Hank), 8/18/18 Wrigley, 8/20/18 Wrigley (For Hank), 9/18/22 Saint Louis, 9/5/23 Chicago, 9/7/23 Chicago
  • Sparkalicious
    Sparkalicious Vero Beach Posts: 39
    Haha - I hope you're right!!!!
  • byrdman_mtl
    byrdman_mtl Posts: 29
    Having the same issue tried clearing browser and used different comps and still get error. If anyone has a fix let me know please
  • sinnfeiner
    sinnfeiner Posts: 14
    I'm glad (well bummed) it's not just us! We've tried different browsers, different valid cards, triple checked for errors, made sure the TOS box was checked, even put my phone number down so there wasn't a blank field, nothing! I've sent off two different messages to 10C support but not expecting anything on a Sunday afternoon. :bawling:
    10/27/91 Rochester NY, 11/7/91 Syracuse NY, 8/4/92 Saratoga NY, 4/7/94 Rochester NY, 10/1/96 Buffalo NY, 8/27/2000 Saratoga NY, 4/29/03 Albany NY, 10/12/13 Buffalo NY
  • deadendp
    deadendp Northeast Ohio Posts: 10,434
    Someone needs to pm Kat or Sea directly. They have answered things for me over the weekend.
    2014: Cincinnati
    2016: Lexington and Wrigley 1
  • JV2410
    JV2410 Posts: 8
    I got a message back from 10C saying site techs are working on it.
  • sinnfeiner
    sinnfeiner Posts: 14
    JV2410 said:

    I got a message back from 10C saying site techs are working on it.

    Awesome thank you for updating. I'll sit tight by my computer and keep my fingers crossed...
    10/27/91 Rochester NY, 11/7/91 Syracuse NY, 8/4/92 Saratoga NY, 4/7/94 Rochester NY, 10/1/96 Buffalo NY, 8/27/2000 Saratoga NY, 4/29/03 Albany NY, 10/12/13 Buffalo NY
  • pjman75
    pjman75 Indiana Posts: 850
    Hopefully they're aware that the issue began with people trying to change their choices. Surely the fix will handle all issues though. Surely ;)
    I'm a lucky man to count on both hands the ones I love.

    8/17/98 Noblesville, 8/18/00 Noblesville, 6/5/03 San Diego, 6/22/03 Noblesville, 9/11/05 Kitchener, 5/7/10 Noblesville, 9/15/11 Hamilton, 11/21/12 Memphis (Ed w/ Glen), 7/19/13 Wrigley, 10/11/13 Pittsburgh, 10/01/14 Cincinnati, 10/03/14 Saint Louis, 4/16/16 Greenville, 4/26/16 Lexington, 5/1/16 NYC, 5/2/16 NYC, 8/20/16 Wrigley, 8/22/16 Wrigley (For Hank), 8/18/18 Wrigley, 8/20/18 Wrigley (For Hank), 9/18/22 Saint Louis, 9/5/23 Chicago, 9/7/23 Chicago
  • domen
    domen Posts: 8
    FB thread for this issue: https://www.facebook.com/groups/tenclubmembers/permalink/10153899002933713

    Many people have the same problem.
  • pjman75
    pjman75 Indiana Posts: 850
    Hopefully they fix the cancel and reorder issue soon. There's gonna be enough freaking out after the picks without issues on the side.
    I'm a lucky man to count on both hands the ones I love.

    8/17/98 Noblesville, 8/18/00 Noblesville, 6/5/03 San Diego, 6/22/03 Noblesville, 9/11/05 Kitchener, 5/7/10 Noblesville, 9/15/11 Hamilton, 11/21/12 Memphis (Ed w/ Glen), 7/19/13 Wrigley, 10/11/13 Pittsburgh, 10/01/14 Cincinnati, 10/03/14 Saint Louis, 4/16/16 Greenville, 4/26/16 Lexington, 5/1/16 NYC, 5/2/16 NYC, 8/20/16 Wrigley, 8/22/16 Wrigley (For Hank), 8/18/18 Wrigley, 8/20/18 Wrigley (For Hank), 9/18/22 Saint Louis, 9/5/23 Chicago, 9/7/23 Chicago
  • Sparkalicious
    Sparkalicious Vero Beach Posts: 39
    Thank you so much for the update!!!!
  • JTH
    JTH Chicago Posts: 3,238
    domen said:

    FB thread for this issue: https://www.facebook.com/groups/tenclubmembers/permalink/10153899002933713

    Many people have the same problem.

    can you give me the gist of it? That's a closed group.
  • domen
    domen Posts: 8
    Oh, sorry, didn't realize that.

    Basically same as here. When we tried to edit our selection (cancel + select new), the cancellation passes (we get confirmation email), but at payment page, we get red "Error" message (+ also some other red messages recently).

    Result: a few of us are now without any tickets in draw.
  • 666erm
    666erm Posts: 243
    Can someone post on here when the issue is fixed? I want to make changes to my picks but am worried I'll get shut out when reselecting
    04/11/03 West Palm Beach
    06/11/08 West Palm Beach
    09/03/11 East Troy
    09/04/11 East Troy
    09/02/12 Philadelphia
    09/21/12 Pensacola Beach
    07/19/13 Chicago
    06/16/14 Amsterdam
    06/17/14 Amsterdam
    10/09/14 Lincoln
    10/14/14 Memphis
    11/25/15 Bogota
    04/08/16 Fort Lauderdale
    04/09/16 Miami
    04/11/16 Tampa
    04/13/16 Jacksonville
    04/16/16 Greenville
    05/05/16 Quebec City
    08/05/16 Boston
    08/07/16 Boston
    07/01/18 Prague
    07/03/18 Krakow
    07/10/18 Barcelona
    07/14/18 Lisbon
    08/08/18 Seattle
    08/10/18 Seattle
    09/18/21 Asbury Park
    10/01/21 Dana Point
    10/02/21 Dana Point
    09/16/22 Nashville
    09/20/22 Oklahoma City
  • sinnfeiner
    sinnfeiner Posts: 14
    any word on a fix yet?
    10/27/91 Rochester NY, 11/7/91 Syracuse NY, 8/4/92 Saratoga NY, 4/7/94 Rochester NY, 10/1/96 Buffalo NY, 8/27/2000 Saratoga NY, 4/29/03 Albany NY, 10/12/13 Buffalo NY

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