New Ticket Lottery system thoughts

drsluggo · January 2012

deserteddotse wrote:

"Your card will not be charged. However, by entering your credit card info your card will be temporarily pre-authorized for the ticket pair price. The funds will be held until the end of the drawing on January 13th."

Isn't it the same?

Technically its not...

When you authorize the card it'll basically make sure the amount is "available" and that way the TC can give you the tickets knowing when they go to charge the card the $$ is there. A lot of online sites do this basically so that they can process the order knowing that when it ships the charge will go through. It's more a process thing, I guess.

After that ramble... bottom line is that its not the same thing technically, but this way if you're chosen everything will go smoother for the TC to process orders. If not, the authorization just drops off and you will have never been charged at all. It'll be like nothing happened to your card at all.

ilockyer · January 2012

This is pretty much the same system that they used for the (very limited) number of pairs of tickets they had to sell for the Shepherds Bush show in 2009. The only difference being that the Shepherds Bush one was done through the Goods section, so we were all sat watching to see if our orders were removed. This way, we will only know when we get the email through.

I like this idea, it gives everyone an equal shot, and then we all have an equal shot at trying the public onsale.

Lets face it, these shows could have been put on general sale straight away with no warning, as happened with one of the other shows. It's a definite step in the right direction I feel. Ten Club have a difficult job with this, but they're trying different ideas in order to find one that will work. What more can we ask?

Suziemay · January 2012

deserteddotse wrote:

"Your card will not be charged. However, by entering your credit card info your card will be temporarily pre-authorized for the ticket pair price. The funds will be held until the end of the drawing on January 13th."

Isn't it the same?

No, it's not. I don't know the full specifics of how things work, but anytime a credit card purchase is made, the card is first pre-authorized the moment it's swiped. That's how the merchant will know you are good for the payment. Actual payment only goes through when the purchase is complete, like when it gets dispatched for shipping or however they define it (if you buy goods in a store the two are probably almost instantaneous).

On the Amex site, you can actually see "pending" charges that have not yet hit your account. The Amex lady explained to me how it all works because I had my card flagged for security activity because the same merchant tried to pre-authorize my card too many times. The pre-authorization when through, but the charge didn't. So I'm thinking it won't show up on your credit card statement unless you win.

boyo79 · January 2012

ilockyer wrote:

This is pretty much the same system that they used for the (very limited) number of pairs of tickets they had to sell for the Shepherds Bush show in 2009. The only difference being that the Shepherds Bush one was done through the Goods section, so we were all sat watching to see if our orders were removed. This way, we will only know when we get the email through.

I like this idea, it gives everyone an equal shot, and then we all have an equal shot at trying the public onsale.

Lets face it, these shows could have been put on general sale straight away with no warning, as happened with one of the other shows. It's a definite step in the right direction I feel. Ten Club have a difficult job with this, but they're trying different ideas in order to find one that will work. What more can we ask?

jamburger · January 2012

drsluggo wrote:

EdsonNascimento wrote:

I guess fair is in the eye of the beholder. Some folks have to work. Some folks have slower servers/internet connections. Some folks have a life (not me, but I'm sure there are some) that can't spend hours F5'ing.

So, let's just say a drawing would be MORE fair (if you want). I'm fine either way. But, let's not play off the internet version as perfectly fair. Especially compared to a system where everyone by definition would have the exact same chances with no variables.

I'm sure people could make arguments why a straight lottery isn't fair too... I agree that it sucks to take time off of the day to try for tickets, but then again people on here are saying "if you don't want to try ticketmaster to see PJ I'd rather not know you" out of one side of their mouth and then out the other saying they don't want to spend time trying for tickets on the ten club site either.

I think both have their merits and I think your points are 100% valid. I just don't think the people saying the old system was somehow unfair are being too honest about it. There were a few really unfortunate mishaps which caused all of these discussions, but they can be fixed without completely dumping the system.

Hi, my name is People.

How many times have you tried for tickets on Ticketmaster, for one show, for hours or days?

Me neither.

drsluggo · January 2012

jamburger wrote:

Hi, my name is People.

How many times have you tried for tickets on Ticketmaster, for one show, for hours or days?

Me neither.

Weird... I never said that people spent hours on a ticketmaster sale either.

But what I was saying is in reference to the people complaining about the old way in that you needed to be off of work/whatever to be in front of the computer, which is still true of a TM sale.

You're not getting any ticketmaster tickets unless you have amazing luck on the phone or clear your schedule to be near a computer. So the argument that it's annoying to have to clear your schedule for ten club sales but somehow TM sales are a breeze is just not true. Sure, with TM you get disappointed super quickly because they usually don't have good tickets and they mostly go to scalpers anyway, but you still better be around the computer ready to go with no distractions.

my2hands · January 2012

i dont have an issue with a lottery because it just seems fair... but there are definitely issues that arise from it as a due paying club member...

1. i have no doubt that East Coast USA 10club tickets will be nearly impossible to get when 50,000 people each are in the lottery for MSG, Philly, and Boston (of course they have been tough the last few years and the old system, but i always had luck)

2. am i (you) willing to pay $50 to just to be in an email lottery for tix every couple of years? that seems a little weak to me... if i was not a 10c member already, there is probably no way i would join under that ticket system and pay a yearly fee

3. can the 10c really handle 50,000 lottery emails? how about for an entire tour? if they use a program will it be effective, or just another shit program?

bottom line... thank god they are doing something in that warehouse to figure this shit out

polaris_x · January 2012

in one sense it seems fairer but it does have its disadvantages - for example, lets use this european tour:

* would you buy a plane ticket to europe if you only get 1 show?
* what do you do if you only can afford to go to 2 shows but you are willing to go to any of the 2 ... you are basically forced to decide which 2 shows that you hope to goto

granted - the above can be fixed by then attempting to buy public on sale but i personally find that much more difficult than the 10C existing sale ... as a person who has actually done better than most on here for tickets, i do think the system needs changing ... we all get that sometimes supply does not meet demand - it's the 6 hrs on the computer thing that needs to be eliminated ... kudos for 10C to keep trying ...

also on a side note - i do think everyone opening up 5 or 6 windows each time a ticket sale is happening is causing the majority of problems ... it essentially quadruples the number of people trying to get tickets ...

drsluggo · January 2012

polaris_x wrote:

in one sense it seems fairer but it does have its disadvantages - for example, lets use this european tour:

* would you buy a plane ticket to europe if you only get 1 show?

If you don't want to buy a plane ticket to europe to see only 1 PJ show I just feel sorry for you and don't even want to know you.

polaris_x wrote:

we all get that sometimes supply does not meet demand - it's the 6 hrs on the computer thing that needs to be eliminated ... kudos for 10C to keep trying ...

also on a side note - i do think everyone opening up 5 or 6 windows each time a ticket sale is happening is causing the majority of problems ... it essentially quadruples the number of people trying to get tickets ...

Yeah - I think these are the things that need to be addressed to actually fix the system. Do one show at a time (even if just an hour apart), and then try to find a way where people can't open multiple windows. If you open multiple windows on a ticketmaster sale it screws the buyer up because it resets you. I'm not sure how that works though, but if there was only one show up at a time it would eliminate multiple windows dramatically as well.

polaris_x · January 2012

drsluggo wrote:

If you don't want to buy a plane ticket to europe to see only 1 PJ show I just feel sorry for you and don't even want to know you.

well ... i am going to buy a plane ticket to europe for just 1 show! ... although, the plan was to go to europe before the announcement so the show was a bonus for me this year!

jamburger · January 2012

drsluggo wrote:

jamburger wrote:

Hi, my name is People.

How many times have you tried for tickets on Ticketmaster, for one show, for hours or days?

Me neither.

Weird... I never said that people spent hours on a ticketmaster sale either.

But what I was saying is in reference to the people complaining about the old way in that you needed to be off of work/whatever to be in front of the computer, which is still true of a TM sale.

You're not getting any ticketmaster tickets unless you have amazing luck on the phone or clear your schedule to be near a computer. So the argument that it's annoying to have to clear your schedule for ten club sales but somehow TM sales are a breeze is just not true. Sure, with TM you get disappointed super quickly because they usually don't have good tickets and they mostly go to scalpers anyway, but you still better be around the computer ready to go with no distractions.

But you can go about your day the second you know tickets are sold out. Whether you've taken the day off or you're doing it from your workstation, there is no reason to have to constantly query the site for a pair of tickets. They are either available or they are sold out.

If public tickets go on sale at 10:00AM, I know by 10:15 if I've got tickets.

When 10 Club Alpine tickets went on sale on Monday, I wasn't able to get tickets until Tuesday's second sale. I only purchased a pair because my buddy couldn't get a confirmation that the travel package he purchased with tickets on Monday, until Wednesday.

I understand if 10 Club is not willing/able to put in an infrastructure to mimic Ticketmaster's system, but they need to improve if they want to keep seeing the fees rolling in, and this is a fair step in the right direction.

Fair = not wasting my time

tman · January 2012

In the case of the prague show since they are seated tickets close to the stage will seniority still apply if one is drawn for tickets??? That's a important question to note I think as if they use this way for the next US shows if becomes very pertinent info!

jamburger · January 2012

drsluggo wrote:

polaris_x wrote:

in one sense it seems fairer but it does have its disadvantages - for example, lets use this european tour:

* would you buy a plane ticket to europe if you only get 1 show?

If you don't want to buy a plane ticket to europe to see only 1 PJ show I just feel sorry for you and don't even want to know you.

Wow. My comment was aimed at the guy who wasn't satisfied with having to try other methods of getting tickets after striking out with the 10 Club sale. I feel you're having trouble understanding that.

drsluggo · January 2012

jamburger wrote:

drsluggo wrote:

polaris_x wrote:

in one sense it seems fairer but it does have its disadvantages - for example, lets use this european tour:

* would you buy a plane ticket to europe if you only get 1 show?

If you don't want to buy a plane ticket to europe to see only 1 PJ show I just feel sorry for you and don't even want to know you.

Wow. My comment was aimed at the guy who wasn't satisfied with having to try other methods of getting tickets after striking out with the 10 Club sale. I feel you're having trouble understanding that.

I think it was other people saying that early in the thread, which I just find funny because no matter what there are people that post that whether complaints/concerns/whatever are valid or not. That wasn't meant for just you... just the people saying "if you don't want to go to a show because you lose the lottery i dont want to know you' or 'i feel sorry for you' or whatever. It wasn't meant at anyone in particular, just the overall feeling that people have on here that everything is an absolute.

shep · January 2012

Off He Goes... In Chicago wrote:

I was sort of thinking the same thing. With the new system there is a strong possibility that I won't even see a show in my own city? If they really are going through all the trouble of verifying accounts, they can easily get local people tickets first.

Also for those that have to travel to see shows, they can at least rest easy knowing they will absolutely see a certain show, making travel plans much easier.

If they go local's get tickets first, that would be completely unfair. Be thankful that there even is a local show and that you don't have to get on a plane and take vacation time to see your favorite band.

I live in the south, in the 4th biggest city in the US (3rd if they could get an accurate census on how many illegals there are in this city), and there hasn't been a "local" show in over 8 years. If they added a "local" option, they better be ready to start doing actual tours instead of an east coast swing with a stopover in Toronto and Chicago on the way to Seattle.

drsluggo wrote:

jamburger wrote:

Hi, my name is People.

How many times have you tried for tickets on Ticketmaster, for one show, for hours or days?

Me neither.

Weird... I never said that people spent hours on a ticketmaster sale either.

But what I was saying is in reference to the people complaining about the old way in that you needed to be off of work/whatever to be in front of the computer, which is still true of a TM sale.

You're not getting any ticketmaster tickets unless you have amazing luck on the phone or clear your schedule to be near a computer. So the argument that it's annoying to have to clear your schedule for ten club sales but somehow TM sales are a breeze is just not true. Sure, with TM you get disappointed super quickly because they usually don't have good tickets and they mostly go to scalpers anyway, but you still better be around the computer ready to go with no distractions.

I don't know about that, I consistantly have pretty good luck getting great tickets on ticketmaster. Ok, maybe not 10C tickets, but still great seats that I don't have to spend 4+ hours of my life hitting F5 to get them.

traceysimpson · January 2012

Um sorry newbie again..where can I read about the new ticket lottery system?

Tracey

Cheo Ramirez · January 2012

the f5 button will aprecciate this system more than me.

Suziemay · January 2012

traceysimpson wrote:

Um sorry newbie again..where can I read about the new ticket lottery system?

Tracey

First post here: viewtopic.php?f=4&t=180740

Or your email if you received it already

traceysimpson · January 2012

Suziemay wrote:

traceysimpson wrote:

Um sorry newbie again..where can I read about the new ticket lottery system?

Tracey

First post here: viewtopic.php?f=4&t=180740

Or your email if you received it already

Thanks Suziemay...just checked my email. and it's there.

dimitrispearljam · January 2012

ilockyer wrote:

This is pretty much the same system that they used for the (very limited) number of pairs of tickets they had to sell for the Shepherds Bush show in 2009. The only difference being that the Shepherds Bush one was done through the Goods section, so we were all sat watching to see if our orders were removed. This way, we will only know when we get the email through.

I like this idea, it gives everyone an equal shot, and then we all have an equal shot at trying the public onsale.

Lets face it, these shows could have been put on general sale straight away with no warning, as happened with one of the other shows. It's a definite step in the right direction I feel. Ten Club have a difficult job with this, but they're trying different ideas in order to find one that will work. What more can we ask?

exactly..

New Ticket Lottery system thoughts

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