Ticketing Issues (Use this thread only)

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  • GmoneyGmoney Posts: 1,618
    edited December 2011
    Am I the only one to fear that something bigger than tecnical issues might have happened? I'm not saying that I think someone has died or anything really horrible like that, but that there could be a reason why TC are not responding ...
    But then again - Whenever my mum doesn't pick up the phone, I'm absolutely certain that she's had a stroke and is lying on the floor desperately trying to reach the phone, and then I find out that she's just been to get the laundry or something like that.
    So it is probably just me :?

    This post has me cracking up!!!! Im the same way!!
    Post edited by Gmoney on
    Further back and forth a wave will break on me, today...
  • It's Stone's band. I blame him...
    Give a monkey a brain and he'll swear he's the center of the Universe...
  • ThunbingHisWayThunbingHisWay Amsterdam Posts: 124
    When you look at the "TOUR" Tab they have removed the pre-sale links "on sale now"( that didn't work anymore..lol.. now it says "not on sale".. hmmm.. dunno what to think of this... but at least we see they are still alive..:-p
  • onemorshow wrote:

    We should get back to those ticket prices as well...
    Give a monkey a brain and he'll swear he's the center of the Universe...
  • IamTomIamTom Posts: 1,138
    10c are really starting to upset me.

    CS have been nothing but helpful when I've spoken to them(thrice). They're in their office waiting to get news so they can go home. Like us they're waiting on 10c.

    This is appalling service. CS has it's hands tied by 10c with what they can tell us so, as ever, it's incumbent on 10c to keep us informed.

    Jeez!!!!!!!!!!! It's basic business practice.

    But unlike if i get terrible service from a supermarket chain where I can choose to go to another store I can't really choose to shop for a different band. Like most here I love this band because they touch me emotionally. Shopping for veg doesn't!

    I feel right now the 10c are abusing the fact we have an emotional involvement and won't 'shop' elsewhere.

    If I behaved like this at my work I wouldn't have my job for too long. What makes Tim and 10c so unaccountable for their behavior and working practices?
    Given To Live -

    Latest story - Declan at Slipknot is up on the website now at www.giventolive.com along with Kayleigh at Foo Fighters, Tony at Stereophonics and more.

    Inspired by Pearl Jam, making live music dreams come true.
  • I have a story for you:

    I got as far as having a pair of tickets for Amsteradm in my cart, entered my credit card info, everything ... then before I could seal the deal the server crashed...just out of curiosity I called my bank (Valley National) to see if the charge had gone through ... the supervisor I finally got around to talking to (you KNOW it took a while to get to her!!!) told me that the bank, and MANY MANY other banks in the United States, has a block on all credit card transactions from Great Britain (yep, CROWDSURGE is based in Great Britain) due to a surge in credit card fraud from that region...I wonder how many of us THINK we DID score tickets, but will find out way after the sales are done, that their transaction was DENIED by their bank because, unbeknownst to them, their bank also has this policy? The ONLY possible solution to this is to put everything off one week...have the fan club pre sale next Tuesday, then the public ticketmaster sale the following Saturday...I mean, I'm sure ticketmaster would bend over backwards to help Pearl Jam out of this mess.......wouldn't they?
    I was alone and far away when I heard the band start playing!

    ...I was always a DeadHead, but when I first heard Winston Rodney, aka the Burning Spear, sing, I became a SpearHead too!
  • Alpine and Canada sucked as much or worse than this... (at least I got to stop hitting F5 at some point yesterday)..

    But the fact that we are getting no information about what to do... is unfair.
    GoiMTvP.gif
  • mfc2006mfc2006 HTOWN Posts: 37,489
    Alpine and Canada sucked as much or worse than this... (at least I got to stop hitting F5 at some point yesterday)..

    But the fact that we are getting no information about what to do... is unfair.

    and bingo was his name-o.
    I LOVE MUSIC.
    www.cluthelee.com
    www.cluthe.com
  • IamTomIamTom Posts: 1,138
    Bigda wrote:
    with all due respect, Kat, such disclaimer/reminder of posting rules and "keeping things on a high road" and appropriate behaviour is somewhat ironic after such failure and lack of communication on 10C side.
    Ding ding ding, we have a winner!!!!!

    You have got to admire the barefaced cheek of it!

    Please be nice to us whilst we leave you pissing in the wind.
    Given To Live -

    Latest story - Declan at Slipknot is up on the website now at www.giventolive.com along with Kayleigh at Foo Fighters, Tony at Stereophonics and more.

    Inspired by Pearl Jam, making live music dreams come true.
  • Ok, I give up for today, now 11 hours by the computer waiting for answers or possible solution, this is indeed the worse case of misstreating fans I´ve ever heard of, and I´m even counting Axl Rose kicking down and biting his fans ;)
    But seriously, by now the time is 11pm here and thus should be around 3pm over there at 10C office, I´m sorry to say, that by now the band must have heard of the problems, everyone around the band and management must have heard of the problems.
    So now I just have to say that there´s no excuse, I know that everyone in here loves our "guys" and hold them higher than the clouds and putting them on piedestals among humans, but for a band who was once believed to be the most fans-loving, fans-supporting rockband, they trully haven´t made any greater steps to calm us down or showed their support, ofcourse I have no idea what they or anyone else is doing behind the scenes, but right now and for the last day back, thats not what counts for us, we wanted.. no.. we needed answers for real, families, jobs, health (sleepdepravation) and maybe economies have suffered bad for this tragic event, and maybe worse of all in my opinion, the trust and beliefs in the club and management and even the band that I loved so dearly for so long.
    back tomorrow morning before work, going to bed with the last bit of hope for a miracle.
    Good luck to all and good night.
    "A compliment for us, is a compliment for you.."
  • Alpine and Canada sucked as much or worse than this... (at least I got to stop hitting F5 at some point yesterday)..

    But the fact that we are getting no information about what to do... is unfair.
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • J_iantJ_iant Posts: 11
    Maybe they're playing the "We'll only answer when the 753th person asks for it"-game. Which is a stupid game no other company dares to play anymore these days...
    I'm so high the clouds they break...
  • MurielMuriel Posts: 27
    OK, I'm tired of waiting, hitting my refresh button as many times my finger hurts and checking if my mail is still working.

    Off to bed now and really hope that we will all have some possitive news soon tomorrow! Good luck to everyone who will be trying to buy tickets through general sale. I just want Amsterdam (as I live in The Netherlands and already have Werchter festival tickets) and that is not going on general sale untill Saturday, so I do have some extra time..........
    I know I was born and I know that I'll die
    The in between is mine
    I AM MINE
  • Fact is now we won't get anything today. To be fair to Euro and US fans the best that can be hoped for is an announcement at 3 UK tomorrow with a sale at 5. I guess that leaves us wondering whether to buy standing tickets we don't actually want in the regular sale in the morning. Buying seats and switching to standing by picking up spares just means a higher chance of wasted tickets.

    Quite remarkable that we have nothing to go on. Ah well...

    On a happy note, my New Model Army ticket for Friday arrived yesterday. Yay!

    Fingers crossed for some update. Will be up at 6, and I hate early starts. Grrr.
    14.10.2000 Houston, 09.09.2006 Marseilles, 11.09.2006 Paris, 18.06.2007 London, 17.08.2009 Manchester, 18.08.2009 London, 22.06.2010 Dublin, 23.06.2010 Belfast, 25.06.2010 London
  • JimmyVJimmyV Boston's MetroWest Posts: 19,362
    I've typed some responses and then deleted them. Nothing sounds right. I am completely speechless that they have this little regard for their fans. More than 24 hours with no update?

    At some point there has to be a final straw with the way this club is managed. I would have thought the Alpine ticket disaster would have been it. At least then there was information. This is so much worse.

    Sorry Europe. You guys deserve better than this. We all deserve better than this.
    ___________________________________________

    "...I changed by not changing at all..."
  • SnahSnah Posts: 3
    For me exactly the same. I also got Werchter tickets and I think taking a chance on general sale for Amsterdam saturday is better, because 10 C seems incommunicado. :cry: They are going to lose a lot of fans.
    SNAH
    [Rotterdam 1993]*[Pukkelpop 1995]*[Amsterdam 1996]*[London 2000]*[Arnhem 2006]*[Antwerpen 2006]*[Nijmegen 2007]*[Werchter 2007]*[Rotterdam 2009]*[Nijmegen 2010]*[Werchter 2010]
  • kev hides in corner

    as he got tickets quickly last night ..

    i feel for you all..its must be hell


    am i the only one in here that doesnt hate the tenc. :|
  • David KaufmannDavid Kaufmann Lancashire Posts: 49
    It's Stone's band. I blame him...


    PMSL!
  • cowboypjfancowboypjfan Posts: 2,453
    redrock wrote:
    crazypjfan wrote:
    Just looked through some of the bands that use crowd surge. Who the hell are they and why would PJ even consider a rookie company?

    They've been around for 4 years or so now. They work with all kinds of artists, some better known than others - eg. Paul McCartney, Foo Fighters, etc..... As I said before, I've used CrowdSurge before and things have gone smoothly.

    Ah, ok. It must be that there were a lot of obsessive compulsive people F5ing this time around :lol:
  • Oh oh oh, just came up with a good idea how to solve this problems and making everyone happy again -Pearl jam, make a bonus show, kinda like Benaroyal Hall, unplugged or something more intimate just for the 10C-fans who have been doing everything humanly possible these two days to get to see you.
    Put it somewhere easy accesible for european fans and charge anything from zero $ to very cheap.
    I think that would be a brilliant idea and would heal our "wounds" ;)
    Again, g´nite.
    "A compliment for us, is a compliment for you.."
  • boyo79boyo79 Warrington, UK Posts: 6,525
    kev hides in corner

    as he got tickets quickly last night ..

    i feel for you all..its must be hell


    am i the only one in here that doesnt hate the tenc. :|

    I wonder how many people take this the wrong way and don't see it tongue-in-cheek....
    2000: Manchester
    2006: Dublin; Leeds; Arnhem
    2007: London
    2009: Manchester
    2012: Manchester I & II : EV Manchester : Soundgarden Shepherds Bush
    2013: Brad Manchester : Soundgarden Manchester
    2014: Amsterdam I & II; Berlin; Leeds; Milton Keynes
    2018: Berlin; London II; Boston II

    Bootleg Reviews: http://pjbootlegreviews.blogspot.com/
  • No
    14.10.2000 Houston, 09.09.2006 Marseilles, 11.09.2006 Paris, 18.06.2007 London, 17.08.2009 Manchester, 18.08.2009 London, 22.06.2010 Dublin, 23.06.2010 Belfast, 25.06.2010 London
  • Right. It's 20 to one a.m. and I'm off to bed. This is pathetic.
  • mfc2006mfc2006 HTOWN Posts: 37,489
    kev hides in corner

    as he got tickets quickly last night ..

    i feel for you all..its must be hell


    am i the only one in here that doesnt hate the tenc. :|


    glad you got tickets, Kev. we've cancelled our trip plans, so we probably won't be coming over. keeping my fingers crossed that we change our minds & try to make it work....but it looks like we'll be waiting to see them in the States.
    I LOVE MUSIC.
    www.cluthelee.com
    www.cluthe.com
  • "Hi, this is crowdsurge, there's no one here to answer your call so please leave a your name, phone number and a short message".

    Looks like they closed down for the night... This is not good...
    2006 Arnhem - Antwerp - Paris 2007 Nijmegen - Werchter 2009 Rotterdam 2010 Nijmegen - Arras - Werchter 2012 Amsterdam - Werchter - Arras - Berlin 2014 Amsterdam - Berlin - Werchter 2018 Pinkpop - London - Berlin - Werchter - London
    @BelgianPJfan
  • They won't have gone home of their own accord, they are working for a client. Client determines end time.
    14.10.2000 Houston, 09.09.2006 Marseilles, 11.09.2006 Paris, 18.06.2007 London, 17.08.2009 Manchester, 18.08.2009 London, 22.06.2010 Dublin, 23.06.2010 Belfast, 25.06.2010 London
  • mfc2006mfc2006 HTOWN Posts: 37,489
    "Hi, this is crowdsurge, there's no one here to answer your call so please leave a your name, phone number and a short message".

    Looks like they closed down for the night... This is not good...

    not good at all. :?

    Dear 10c,

    An update would be nice.

    Regards,
    10c members
    I LOVE MUSIC.
    www.cluthelee.com
    www.cluthe.com
  • mfc2006 wrote:
    kev hides in corner

    as he got tickets quickly last night ..

    i feel for you all..its must be hell


    am i the only one in here that doesnt hate the tenc. :|


    glad you got tickets, Kev. we've cancelled our trip plans, so we probably won't be coming over. keeping my fingers crossed that we change our minds & try to make it work....but it looks like we'll be waiting to see them in the States.


    matt boooo would have been great to see you again
  • IamTomIamTom Posts: 1,138
    Disgraceful...disgusting...diabolical...disrespectful.

    I am sad to say I've lost a lot of respect for this band over the last 24hours.

    Sure I'll go to the shows if I can get tickets but I think I just fell out of love.
    Given To Live -

    Latest story - Declan at Slipknot is up on the website now at www.giventolive.com along with Kayleigh at Foo Fighters, Tony at Stereophonics and more.

    Inspired by Pearl Jam, making live music dreams come true.
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