Ticketing Issues (Use this thread only)

Better Dan

Sloth2 wrote:

I have a legitimate suggestion about how the 10C can do this.

I've been around here long enough to know that you will never get a legitimate answer from 10C.

neilybabes86

i just can't wait to see everyone praise them with this gets done ..... what a joke that will be

Bjarup

cyrielbuysse wrote:

just got of the phone with crowdsurge (third time today). I must say they're very friendly.

as of now they're waiting for the ten club to respond. Big issue is ten club is based in the states and crowdsurge is in Europe, so they have been unable to do anything but wait today.

The number of tickets assigned to them is in the thousands, Tenclub gave them the numbers in according to their experiences in the past.

The guy said he hopes TenClub is aware of the situation that in Europe it's evening and that general sale for example Berlin is starting tomorrow.

He couldn't say anything on the cause of the difficulties yesterday.

So we have to stay tuned, and wait for the TenClub.

@TenClub: this reeks of power abuse, as you might know by now we were left in the dark for 26 hours and counting. There are people who didn't get any sleep. In Scotland there's a guy who has to drive for an hour to get wi-fi access (forgot your name, but you deserve a statue), and all Europeans are waiting and refreshing, watching time go by, worrying on wether not to buy tickets in the general sale TOMORROW MORNING, worrying on staying awake or go to bed.

No power and so much to do, we still remember, don't you?

Thank you, and well said!

alesek

cyrielbuysse wrote:

just got of the phone with crowdsurge (third time today). I must say they're very friendly.

as of now they're waiting for the ten club to respond. Big issue is ten club is based in the states and crowdsurge is in Europe, so they have been unable to do anything but wait today.

The number of tickets assigned to them is in the thousands, Tenclub gave them the numbers in according to their experiences in the past.

The guy said he hopes TenClub is aware of the situation that in Europe it's evening and that general sale for example Berlin is starting tomorrow.

He couldn't say anything on the cause of the difficulties yesterday.

So we have to stay tuned, and wait for the TenClub.

@TenClub: this reeks of power abuse, as you might know by now we were left in the dark for 26 hours and counting. There are people who didn't get any sleep. In Scotland there's a guy who has to drive for an hour to get wi-fi access (forgot your name, but you deserve a statue), and all Europeans are waiting and refreshing, watching time go by, worrying on wether not to buy tickets in the general sale TOMORROW MORNING, worrying on staying awake or go to bed.

No power and so much to do, we still remember, don't you?

brilliant!

Better Dan

neilybabes86 wrote:

i just can't wait to see everyone praise them with this gets done ..... what a joke that will be

I honestly don't understand how people can praise them. Sure, don't personally attack the people..they are people and don't deserve to be treated like crap. But the fan club members are paying customers and deserve solutions, communication, and a system that works! This "club" just seems to be getting worse and worse from my POV. I'm not sure what is and what is nto out of their control..or is being controlled by lawyers, managers, etc...which is why I'm not sure we should always blame 10C per se...maybe they have been told not to give us any answers by someone else in Pearl Jam, INC.....but something needs to change in Pearl Jam's organization.

burns

I agree with you 100%

Its so nice - we have a place to write but nobody is interested in, i mean did we get any news ?

My nightmare is : i get a email at 3pm -> the sale is at 5 pm and i am at work

I think the TC is pissed off about this situation more we think.

yoyo wrote:

WE RE WAITING ... A SECOND WHITE NIGHT ... IT'S NOT NORMAL !!!!!! ... I HAVE A LIFE, A JOB, CHILDS, WIFE, ....

JimmyV

neilybabes86 wrote:

i just can't wait to see everyone praise them with this gets done ..... what a joke that will be

If we had a nodding smiley this would be the perfect moment for it.

boyo79

JimmyV wrote:

cyrielbuysse wrote:

just got of the phone with crowdsurge (third time today). I must say they're very friendly.

as of now they're waiting for the ten club to respond. Big issue is ten club is based in the states and crowdsurge is in Europe, so they have been unable to do anything but wait today.

The number of tickets assigned to them is in the thousands, Tenclub gave them the numbers in according to their experiences in the past.

The guy said he hopes TenClub is aware of the situation that in Europe it's evening and that general sale for example Berlin is starting tomorrow.

He couldn't say anything on the cause of the difficulties yesterday.

So we have to stay tuned, and wait for the TenClub.

@TenClub: this reeks of power abuse, as you might know by now we were left in the dark for 26 hours and counting. There are people who didn't get any sleep. In Scotland there's a guy who has to drive for an hour to get wi-fi access (forgot your name, but you deserve a statue), and all Europeans are waiting and refreshing, watching time go by, worrying on wether not to buy tickets in the general sale TOMORROW MORNING, worrying on staying awake or go to bed.

No power and so much to do, we still remember, don't you?

Since 10C's only response thus far has been to copy and paste Crowd Surge's message I am glad to see Crowd Surge is being clear that the delay is in Seattle, not with them. Could 10C handle this any worse? Is it possible?

Alpine looks like a cakewalk compared to how they've handled this

Bigda

with the amount of energy, time and resources (carbon footprint, etc.) we wasted on these "issues" we could probably build another Great Wall of China or something..

just a random thought. sorry.

mrk2

Dear Ten Club, I know you are reading. Are we going to get any info today (I mean today as in the next 3 hours until midnight CET) ?

PillowPants

neilybabes86 wrote:

i just can't wait to see everyone praise them with this gets done ..... what a joke that will be

wedding planning is going to be like this... just you wait

Black Diamond

PillowPants wrote:

neilybabes86 wrote:

i just can't wait to see everyone praise them with this gets done ..... what a joke that will be

wedding planning is going to be like this... just you wait

So true...
I predict at least one headlock, one assault charge and a disturbing the peace

jonbond1779

mrk2 wrote:

Dear Ten Club, I know you are reading. Are we going to get any info today (I mean today as in the next 3 hours until midnight CET) ?

Agreed! It's 8pm in the UK. what now, wait till midnight AGAIN and give up?

Bigda

i just wonder when they will throw canadian and SA tour posters to "goods" section to divert some attention and stir the pot a bit:) that should settle some people down for a while.

Chechu

Might sound absurd... But I keep reading people are/were calling Crowdsurge, has anyone tried calling the 10C?

boyo79

Chechu wrote:

Might sound absurd... But I keep reading people are/were calling Crowdsurge, has anyone tried calling the 10C?

They've probably disconnected the lines

MN282585

Tried it yesterday from Germany but no One answered...

Hairy Dane

You don't call Ten club - they call you

PJ51390

I am not sure if they rolled the thread about the PJ song that best defines this situation in to this one or not, but it just hit me- the song that sums it all up is Off He Goes- "Nothing's changed, but the surrounding Bull$hit"

Good news for us folks in the south is- maybe once they finally come back here, they may have all this figured out. Hopefully

I was looking through some old Deep magazines, remember when we used to get those and had to send them in to get our tickets??? Could you imagine if we had to wait for those again? We would not get them till the following year, or so...

Just remember this too, the very first thing we get with our membership is-
Our promise to do our darndest to get you the BEST tickets in the house to Pearl Jam shows around the world and early entry to general admission performances

yoyo

I just want to know When I put my alarm clock!