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Ten Club Needs New Management

warrenfsewarrenfse Posts: 74
edited May 2011 in The Porch
If Tim, Kat, Rob or whomever can't figure out that this was going to be a mess, then they need a new boss who can figure out how to do this properly. Maybe get someone who's run a proper fan club ticket sale. I'm part of the U2 fanclub, and everything has worked smoothly there. Same goes for my experience with the Red Hot Chili Peppers. If I did my job as poorly as some of these people around here, I'd be fired. And yet, on this board, we thank them for working so hard or just apologizing! Sorry, I thank people when they do a good job. The logic confuses me. You don't get a gold star for just showing up.

I do like the fact that this isn't a faceless fanclub. We actually can pin the blame on someone, and I admire the fact that these people like Tim and Kat are willing to take the bullet for clear incompetence. That said, how many more ticket sales can be botched by these people? Vedder, '06 Ticket Sales (maybe like 3 sales went smoothly?), MSG '10, and now, THE BIGGEST EVENT IN THE BAND'S HISTORY!

It kills me that I love this band so much. The band is so amazing live and this community is generally great. But it is SO frustrating how dues keep going up and the service keeps getting worse (Late Christmas singles, Ugly T-shirts, Botched ticket sales etc.). I'm sure Tim, Kat, Rob etc. are all nice people, but even nice people should take accountability when things don't go well. Maybe once, yeah, I'll accept your apology. Repeatedly? No, not so much. That said, I know how things work around here. I get a weird feeling that come next tour we'll be getting more messages saying "So Sorry! We're going to work on another ticketing system! This is our promise to you!" Uh guys, shouldn't you have done that with THIS ONSALE?
Post edited by Unknown User on
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Comments

  • RedMosquito22RedMosquito22 Posts: 8,158
    :roll:
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    More to Come....
  • rick1zoo2rick1zoo2 between a rock and a dumb place Posts: 12,632
    U2 fan club, go back to the Vertigo tour, the first presale was a mess, it got to the point where Larry Mullen (drummer) posted an apology for the screw up.
  • bakerfallbakerfall Posts: 76
    The Rob does not work for the Ten Club.
  • Newch91Newch91 Posts: 17,560
    rick1zoo2 wrote:
    U2 fan club, go back to the Vertigo tour, the first presale was a mess, it got to the point where Larry Mullen (drummer) posted an apology for the screw up.
    I heard about that. That's when you know it went terrible for a band member to personally apologize.
    Shows: 6.27.08 Hartford, CT/5.15.10 Hartford, CT/6.18.2011 Hartford, CT (EV Solo)/10.19.13 Brooklyn/10.25.13 Hartford
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  • warrenfsewarrenfse Posts: 74
    edited May 2011
    rick1zoo2 wrote:
    U2 fan club, go back to the Vertigo tour, the first presale was a mess, it got to the point where Larry Mullen (drummer) posted an apology for the screw up.

    Your right, and I correct that. That said, U2360 ticket sales were fixed. How long have we been complaining about these Pearl Jam ticket sales?

    AND, if I'm not mistaken, the 2nd leg ticket sales of the Vertigo tour went very smoothly. Mullen did apologize, and guess what? They actually fixed the problem!
    Post edited by warrenfse on
  • klusterfukklusterfuk Posts: 1,411
    sounds like someone needs a tissue :cry:
    The future's paved with better days

    Alpine Valley Resort is etched in my brain!!!


  • rpeads11rpeads11 Posts: 126
    warrenfse wrote:
    rick1zoo2 wrote:
    U2 fan club, go back to the Vertigo tour, the first presale was a mess, it got to the point where Larry Mullen (drummer) posted an apology for the screw up.

    Your right, and I correct that. That said, U2360 ticket sales were fixed. How long have we been complaining about these Pearl Jam ticket sales?

    AND, if I'm not mistaken, the 2nd leg ticket sales of the Vertigo tour went very smoothly. Mullen did apologize, and guess what? They actually fixed the problem!


    I'm sure they had more than 12 hours to fix it. I'm pretty sure from what they posted today they really are going to fix it after the Canadian sales.
  • josevolutionjosevolution Posts: 31,454
    Go away please U2 who cares what their club does i sure as hell don't :P
    jesus greets me looks just like me ....
  • warrenfsewarrenfse Posts: 74
    rpeads11 wrote:
    warrenfse wrote:
    rick1zoo2 wrote:
    U2 fan club, go back to the Vertigo tour, the first presale was a mess, it got to the point where Larry Mullen (drummer) posted an apology for the screw up.

    Your right, and I correct that. That said, U2360 ticket sales were fixed. How long have we been complaining about these Pearl Jam ticket sales?

    AND, if I'm not mistaken, the 2nd leg ticket sales of the Vertigo tour went very smoothly. Mullen did apologize, and guess what? They actually fixed the problem!


    I'm sure they had more than 12 hours to fix it. I'm pretty sure from what they posted today they really are going to fix it after the Canadian sales.

    It shouldn't have gotten to this point! How are you not prepared for the biggest ticket sale in the bands history? That's like knowing Obama is coming over to your house, having months to prepare, and all you have are crackers and cheese whiz to serve him!
  • rick1zoo2rick1zoo2 between a rock and a dumb place Posts: 12,632
    warrenfse wrote:
    rick1zoo2 wrote:
    U2 fan club, go back to the Vertigo tour, the first presale was a mess, it got to the point where Larry Mullen (drummer) posted an apology for the screw up.

    Your right, and I correct that. That said, U2360 ticket sales were fixed. How long have we been complaining about these Pearl Jam ticket sales?

    AND, if I'm not mistaken, the 2nd leg ticket sales of the Vertigo tour went very smoothly. Mullen did apologize, and guess what? They actually fixed the problem!


    Yes they did. The presale for the 360 tour was handled through ticketmaster - you got a personal password that allowed you to buy 4 tickets in any combination for any show and you had access to the presale based on club seniority. But there were thousands of tickets available since they are stadiums, no problem getting tickets. Each annual renewal you got another password, the tour has gone on for so long, I ended up with 3, and didn't even use one. My girlfriend is also a member, so we had the ability to get 24 tickets.

    Actually it is tough to compare, since U2 360 is such a massive tour, will end up with more than 7,000,000 tickets sold, easy to get tickets. Just not enough Pearl Jam tickets for the demand.
  • rpeads11rpeads11 Posts: 126
    warrenfse wrote:
    rpeads11 wrote:
    [quote="warrenfseIt shouldn't have gotten to this point! How are you not prepared for the biggest ticket sale in the bands history? That's like knowing Obama is coming over to your house, having months to prepare, and all you have are crackers and cheese whiz to serve him!


    What?? THey told me he likes Cheez wiz :oops:
  • Gary CarterGary Carter Posts: 14,077
    Go away please U2 who cares what their club does i sure as hell don't :P
    QFT
    Ron: I just don't feel like going out tonight
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  • Bladamus MaximusBladamus Maximus Paris TN Posts: 277
    warrenfse wrote:
    How are you not prepared for the biggest ticket sale in the bands history? That's like knowing Obama is coming over to your house, having months to prepare, and all you have are crackers and cheese whiz to serve him!

    I have your car towed all the way to your house and all you've got for me is *lite* beer?
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  • whitepantswhitepants Posts: 729
    I understand that people are extremely pissed, agitated, angry, hurt even by the fiasco of the PJ20 weekend gig, but the 10C has been trying hard to help us get good tickets to see PJ throughout the years. It's the DEMAND the world over from hungry ass PJ fans who crash the servers. And based on their message today, this was the last straw and they are finally going to put a serious effort into getting the type of servers that will handle the DEMAND for tickets this band generates.

    I never planned on going to PJ20 and I'm glad I didn't have to deal with this, but I do feel sorry for those who feel they got the short end of the stick, but don't give up on 10C and don't take it personally, it sucks, and hopefully this is the last time any of us will experience such disappointment and frustrations in getting tickets to see the best band in the world!
    ~*~Me and Hippiemom dranketh the red wine in Cleveland 2003~*~

    First PJ Show: March 20, 1994 | Ann Arbor | Crisler Arena
  • warrenfsewarrenfse Posts: 74
    rick1zoo2 wrote:
    warrenfse wrote:
    rick1zoo2 wrote:
    U2 fan club, go back to the Vertigo tour, the first presale was a mess, it got to the point where Larry Mullen (drummer) posted an apology for the screw up.

    Your right, and I correct that. That said, U2360 ticket sales were fixed. How long have we been complaining about these Pearl Jam ticket sales?

    AND, if I'm not mistaken, the 2nd leg ticket sales of the Vertigo tour went very smoothly. Mullen did apologize, and guess what? They actually fixed the problem!


    Yes they did. The presale for the 360 tour was handled through ticketmaster - you got a personal password that allowed you to buy 4 tickets in any combination for any show and you had access to the presale based on club seniority. But there were thousands of tickets available since they are stadiums, no problem getting tickets. Each annual renewal you got another password, the tour has gone on for so long, I ended up with 3, and didn't even use one. My girlfriend is also a member, so we had the ability to get 24 tickets.

    Actually it is tough to compare, since U2 360 is such a massive tour, will end up with more than 7,000,000 tickets sold, easy to get tickets. Just not enough Pearl Jam tickets for the demand.

    Well, Vertigo Leg 2 in the states was an arena tour, and those ticket sales went great. You're probably right about supply, though, since U2 plays many more shows on a tour than Pearl Jam does. But think of it this way: Has anything changed about these ticket presales for Pearl Jam over the years? They give a time, and EVERYONE jumps on at the same time, causing misery and anger. Why didn't they tier the time when people could have access to the site? Senior people get to go first, then an hour later, another set goes on etc. Since 2006, nothing has changed process wise, and we keep running into the same problems. Maybe time to think creatively?
  • The AkkusThe Akkus Posts: 1,095
    Someone hug the op
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  • cstevens420cstevens420 Posts: 22
    Threads like this make me embarrassed to be a part of the fan club.
  • rick1zoo2rick1zoo2 between a rock and a dumb place Posts: 12,632
    warrenfse wrote:
    Well, Vertigo Leg 2 in the states was an arena tour, and those ticket sales went great. You're probably right about supply, though, since U2 plays many more shows on a tour than Pearl Jam does. But think of it this way: Has anything changed about these ticket presales for Pearl Jam over the years? They give a time, and EVERYONE jumps on at the same time, causing misery and anger. Why didn't they tier the time when people could have access to the site? Senior people get to go first, then an hour later, another set goes on etc. Since 2006, nothing has changed process wise, and we keep running into the same problems. Maybe time to think creatively?

    It's a tough call, I've done club presale for Linkin Park, was not Ticketmaster, not sure if it was a home grown system, but it worked well. Also did club presale for Metallica and that went ok. But one thing I know, is that every club says membership gives you the OPPORTUNITY to buy presale tickets, not a guarantee. And like one of my friends says: there are always tickets to be had, one way or another.
  • robthepjfanrobthepjfan Posts: 647
    That's like knowing Obama is coming over to your house, having months to prepare, and all you have are crackers and cheese whiz to serve him![/quote]

    i wouldnt let him in my house
  • RedMosquito22RedMosquito22 Posts: 8,158
    Maybe PJ can charge $250 per ticket lime u2 as well. I'm sure everyone would love that
    Member 164xxx

    8/15/92, 9/28/96, 8/28/98, 8/29/98, 9/18/98, 8/3/00, 8/9/00, 8/10/00, 8/23/00, 8/25/00, 9/1/00, 9/2/00, 4/28/03, 6/18/03, 7/5/03, 7/6/03, 10/1/04, 10/3/05, 6/19/08, 10/27/09, 10/31/09, 5/21/10, 9/3/11, 9/4/11, 10/21/13

    More to Come....
  • SidnumSidnum Posts: 674
    The fact that U2 is part of the conversation make me want to vomit.
  • SidnumSidnum Posts: 674
    whitepants wrote:
    I understand that people are extremely pissed, agitated, angry, hurt even by the fiasco of the PJ20 weekend gig, but the 10C has been trying hard to help us get good tickets to see PJ throughout the years. It's the DEMAND the world over from hungry ass PJ fans who crash the servers. And based on their message today, this was the last straw and they are finally going to put a serious effort into getting the type of servers that will handle the DEMAND for tickets this band generates.

    I never planned on going to PJ20 and I'm glad I didn't have to deal with this, but I do feel sorry for those who feel they got the short end of the stick, but don't give up on 10C and don't take it personally, it sucks, and hopefully this is the last time any of us will experience such disappointment and frustrations in getting tickets to see the best band in the world!

    Agreed.
  • warrenfsewarrenfse Posts: 74
    rick1zoo2 wrote:
    warrenfse wrote:
    Well, Vertigo Leg 2 in the states was an arena tour, and those ticket sales went great. You're probably right about supply, though, since U2 plays many more shows on a tour than Pearl Jam does. But think of it this way: Has anything changed about these ticket presales for Pearl Jam over the years? They give a time, and EVERYONE jumps on at the same time, causing misery and anger. Why didn't they tier the time when people could have access to the site? Senior people get to go first, then an hour later, another set goes on etc. Since 2006, nothing has changed process wise, and we keep running into the same problems. Maybe time to think creatively?

    It's a tough call, I've done club presale for Linkin Park, was not Ticketmaster, not sure if it was a home grown system, but it worked well. Also did club presale for Metallica and that went ok. But one thing I know, is that every club says membership gives you the OPPORTUNITY to buy presale tickets, not a guarantee. And like one of my friends says: there are always tickets to be had, one way or another.

    You're right: No guarantees. The one thing I do resent, though, is the fact that it took them 4 or 5 hrs. to shut every thing down and then they tried to fix it. So everyone sits there, looking like idiots, hitting refresh. (and it kills me that we have to slot out 3 or 4 hrs. for all ticket sales almost, but whatever). They couldn't figure out something was up after about hour 2?
  • warrenfsewarrenfse Posts: 74
    Sidnum wrote:
    The fact that U2 is part of the conversation make me want to vomit.

    Just a point of comparison. Music taste is subjective.
  • rick1zoo2rick1zoo2 between a rock and a dumb place Posts: 12,632
    Maybe PJ can charge $250 per ticket lime u2 as well. I'm sure everyone would love that

    they could and people would pay it, but lucky for us they choose not to.

    U2 had $250 and $95 tickets to subsidize the $30 nosebleeds and $55 GA field tickets. Different band, different strategy.
  • rick1zoo2rick1zoo2 between a rock and a dumb place Posts: 12,632
    Sidnum wrote:
    The fact that U2 is part of the conversation make me want to vomit.


    really? I thought we were all music fans here.
  • warrenfsewarrenfse Posts: 74
    Maybe PJ can charge $250 per ticket lime u2 as well. I'm sure everyone would love that

    Not all of the seats are $250. The majority of the standing room/GA seats are about the same as a PJ ticket, which is usually what ends up in the fan club members hands.
  • force-10force-10 Posts: 794
    the OP has every right to start a thread like this. Don´t forget. This is a business. He is entitled to complain, especially if the story keeps repeating itself.

    TC is awesome. I have no complaints. PJ has some blame on this. People were expecting more shows. Why did they decide to not tour the US? Only they know.

    I am sure the minute TC saw the list of shows for this year, they knew immediately how crazy it was gonna be. Surprise! It was.

    Have fun!
    IN THE DARK, ALL CATS ARE BLACK.
  • TheGossmanTheGossman Posts: 1,120
    I agree with this, come on people, how can you defend the fanclub? Pearl Jam plays like 3 shows a year, give me a break, its not like 50 shows are going on sale at the same time like they were with U2. PJ's managment was great back in 2003. Then something happened, tickets went way up, Pearl Jam decided they didn't give a shit about people in south, and while fanclub single is always late, this year they decided not to send one at all! What the fuck are we paying for? Take your blinders off, look at metallica's fanclub, $50 but they give you 10 times what 10club does. There were times I would defend this fanclub but not anymore. But what do I know, I'm still in it so I'm the bigger idiot
    9/4/98, 8/4/00, 12/8/02, 12/9/02, 4/15/03, 4/16/03, 4/19/03, 4/25/03, 4/26/03, 4/28/03, 4/29/03, 4/30/03, 7/8/03, 7/9/03, 9/28/04, 9/29/04, 10/6/04, 9/1/05, 9/2/05, 5/16/06, 5/17/06, 5/27/06, 5/28/06, 5/30/06, 6/1/06, 6/3/06, 8/5/07, 6/11/08, 6/12/08, 6/14/08, 6/16/08, 6/24/08, 6/25/08
  • slightofjeffslightofjeff Posts: 7,762
    TheGossman wrote:
    I agree with this, come on people, how can you defend the fanclub? Pearl Jam plays like 3 shows a year, give me a break, its not like 50 shows are going on sale at the same time like they were with U2. PJ's managment was great back in 2003. Then something happened, tickets went way up, Pearl Jam decided they didn't give a shit about people in south, and while fanclub single is always late, this year they decided not to send one at all! What the fuck are we paying for? Take your blinders off, look at metallica's fanclub, $50 but they give you 10 times what 10club does. There were times I would defend this fanclub but not anymore. But what do I know, I'm still in it so I'm the bigger idiot

    If you don't like it, don't pay for it. I'm not even being mean when I say that. Like you said, it's a business. If you don't like the service that business provides, don't patronize it. It does nobody any good for people to complain incessantly about it.

    Shit or get off the pot, I say.

    Way I look at it ... fuck, it's $25 a year. I'll spend twice that every week on beer alone.
    everybody wants the most they can possibly get
    for the least they could possibly do
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