Ungrateful

soultune0330 · February 2008

You people are so ungrateful and have zero empathy when things go wrong. I understand that a lot of people seem to have gotten overcharged for too many sets of tickets. OH MY GOD! DO YOU THINK THAT THE TEN CLUB WON'T FIX THE FRICKIN PROBLEM? DO YOU REALLY THINK YOU'RE OUT THAT MONEY? NO!!!! AND IF YOU CALL YOUR FRICKIN BANK, THEY'll PROBABLY BE UNDERSTANDING AS WELL. SO SHUT THE F*CK UP AND ENJOY THE TIX THAT YOU DID GET. GEEZ. THere are so many ungrateful people in here. If the ten club read all the bitching that goes on they wouldn't give us any benefits. So shut your f*cking mouths and enjoy the show(s) that you are going to!

Thierry Henry · February 2008

Well said

Indifference · February 2008

Well put.

soultune0330 · February 2008

Thanks. I just had to vent that. I don't think a lot of these people realize just how good we have it, being in this fan club.

PissBottleMan · February 2008

soultune0330 wrote:

If the ten club read all the bitching that goes on they wouldn't give us any benefits.

Just an observation.

1. Yes, they'll continue to give the fan base benefits...that's their bread and butter.

2. They're a business and, just as if someone gets my order wrong at a restaurant, I would want it corrected and/or addressed.

Take the lesson learned in the 1995 episode of 90210 and squash it now 10C.

PBM

teskeinc · February 2008

soultune0330 wrote:

Thanks. I just had to vent that. I don't think a lot of these people realize just how good we have it, being in this fan club.

its a benefit we pay for, if your cable company has a problem and you lose your cable for a week, should you just sit there and be happy they provide the service? or just wait and hope it comes back on? what if they dont know it is out? Quit brown nosing the ten club.

stickfig13 · February 2008

10c is not a charity....we pay for their services! The fee may be small, but we still expect them to use common sense and fix a problem that has happened over and over.

walkunafraid · February 2008

soultune0330 wrote:

You people are so ungrateful and have zero empathy when things go wrong. I understand that a lot of people seem to have gotten overcharged for too many sets of tickets. OH MY GOD! DO YOU THINK THAT THE TEN CLUB WON'T FIX THE FRICKIN PROBLEM? DO YOU REALLY THINK YOU'RE OUT THAT MONEY? NO!!!! AND IF YOU CALL YOUR FRICKIN BANK, THEY'll PROBABLY BE UNDERSTANDING AS WELL. SO SHUT THE F*CK UP AND ENJOY THE TIX THAT YOU DID GET. GEEZ. THere are so many ungrateful people in here. If the ten club read all the bitching that goes on they wouldn't give us any benefits. So shut your f*cking mouths and enjoy the show(s) that you are going to!

Why did you change your name? I personally loved the handle Santos L. Halper!

Come Back in Black · February 2008

soultune0330 wrote:

You people are so ungrateful and have zero empathy when things go wrong. I understand that a lot of people seem to have gotten overcharged for too many sets of tickets. OH MY GOD! DO YOU THINK THAT THE TEN CLUB WON'T FIX THE FRICKIN PROBLEM? DO YOU REALLY THINK YOU'RE OUT THAT MONEY? NO!!!! AND IF YOU CALL YOUR FRICKIN BANK, THEY'll PROBABLY BE UNDERSTANDING AS WELL. SO SHUT THE F*CK UP AND ENJOY THE TIX THAT YOU DID GET. GEEZ. THere are so many ungrateful people in here. If the ten club read all the bitching that goes on they wouldn't give us any benefits. So shut your f*cking mouths and enjoy the show(s) that you are going to!

A lot of these people got overcharged and didn't get any tickets what so ever. This is not "well said" or "well put". I see someone screaming (in caps) and cursing like a little kid. U bitch more than the people who actually have their bank accounts all screwed up and have no show to look forward to going to. At least they have something of substance to complain about.

soultune0330 · February 2008

One point I'm trying to make is that the overcharge seems like an easy fix to me and that Tenclub would be more than willing to do it. It seems like something that could be fixed with a simple email or phone call to them. Do you think that everyone needs to start saying how bad Tenclub sucks? Cuz that's what seems to be happening around here. I agree that you should let your cable company know if something is wrong, and that's what people should do. However, they're not really handling it in the best of all ways. Also agreed that the tenclub should probably issue a statement of some sorts for the people who are freaking out.

soultune0330 · February 2008

Come Back in Black wrote:

A lot of these people got overcharged and didn't get any tickets what so ever. This is not "well said" or "well put". I see someone screaming (in caps) and cursing like a little kid. U bitch more than the people who actually have their bank accounts all screwed up and have no show to look forward to going to. At least they have something of substance to complain about.

You know, if you hear enough bitching, you just have to say something, and that's what I did. I understand there's a lot of unhappy people out there. I tried for Vic tix and didn't get them, didn't get an icon. Sure I was upset. I guess I just thought it was fate saying you don't get to go this time. If you think that I'm acting like a "little kid", then I truly apologize for offending you so badly for my juvenile behavior. Like I said - it seemed that people were being a bit ungrateful and sometimes it seems like all you read around here are comments bashing the tenclub. I guess I don't have to read them, but I happen to like Pearl Jam and like talking to other people who like them as well.

teskeinc · February 2008

its understandable to be upset not getting tickets , but when you start screwing with peoples finances, thats when people get pissed. there are people who stated they may get hit with 35$ overdraft fees because of this multiple times. That is horrible.

Veddernarian · February 2008

PissBottleMan wrote:

Just an observation.

1. Yes, they'll continue to give the fan base benefits...that's their bread and butter.

2. They're a business and, just as if someone gets my order wrong at a restaurant, I would want it corrected and/or addressed.

Take the lesson learned in the 1995 episode of 90210 and squash it now 10C.

PBM

Amen- That's exactly right. 10c are not bad people with bad intent. They are a business and we are customers. They bit off more than their system can chew. They probably didn't know, or forgot, beforehand. I have faith they'll learn from this and make adjustments for future ticket sales. The whole argument of "don't complain, be happy with what they provide us", is bonk. If they didn't provide us this service, somebody else would. If Denny's makes me wait an hour and then I get cold food, then they hold me hostage waiting for the check, I'll dump them for IHOP without thinking twice. What is one supposed to put up with? I went 1-1/2 hours of the hell that many others eloquently described. I hope they fix it or fix the problem another way such as outsourcing. I think they will address it. Like I said earlier, they have demonstrated many times in the past that they listen and make adjustments. I think they are good people.

lastexit78 · February 2008

All were asking is that the tickets be removed from the Goods section. I guess that's too much to ask? I guess that makes us ungrateful? There were a very small number of tickets available. Most of those were gone within seconds. That's life, not the TenClub fault one bit. But when you leave an obviously sold out event open for people to try and purchase and those people get charged but don't get tickets then you have a problem. A lot of people including myself have no tickets and pending charges in our accounts. If that's not something to complain about I don't know what is. I know the charges will eventually be dropped but that still doesn't make it right. Another guy on the board is actually overdrawn because of this mess. He kept trying to purchase the same set of tickets and now he's got hundreds of dollars of pending charges and not one ticket.

stickfig13 · February 2008

soultune0330 wrote:

One point I'm trying to make is that the overcharge seems like an easy fix to me and that Tenclub would be more than willing to do it. It seems like something that could be fixed with a simple email or phone call to them. Do you think that everyone needs to start saying how bad Tenclub sucks? Cuz that's what seems to be happening around here. I agree that you should let your cable company know if something is wrong, and that's what people should do. However, they're not really handling it in the best of all ways. Also agreed that the tenclub should probably issue a statement of some sorts for the people who are freaking out.

You're acting like we owe the 10c something for them "allowing us" to buy tickets from them. We have all spent a lot of money over the years. The least they can do is get a better ticket distribution system. I sure as hell don't pay for a memebership to get a newsletter every year.

I was online at 10am yesterday...got charged...didn't get tickets. Now I'll have buy from ticketmaster because the fan club I pay for can't get their shit together. Not to mention that I live 10 minutes from the venue

my2hands · February 2008

i love old bay

3mvps · February 2008

It sux that some of you didnt get tickets, and I agree if someone used a debit card then they have a legit gripe, The CC thing I wouldnt be worried about. But in saying that, I bet I would feel different if I didnt have TIX. There are those who got tickets, those who got tickets and were overcharged, those who didnt get tickets, and those who got "charged" and dint get tickets. So there are alot of different scenarios. GRATEFUL

HermanBloom · February 2008

soultune0330 wrote:

You people are so ungrateful and have zero empathy when things go wrong. I understand that a lot of people seem to have gotten overcharged for too many sets of tickets. OH MY GOD! DO YOU THINK THAT THE TEN CLUB WON'T FIX THE FRICKIN PROBLEM? DO YOU REALLY THINK YOU'RE OUT THAT MONEY? NO!!!! AND IF YOU CALL YOUR FRICKIN BANK, THEY'll PROBABLY BE UNDERSTANDING AS WELL. SO SHUT THE F*CK UP AND ENJOY THE TIX THAT YOU DID GET. GEEZ. THere are so many ungrateful people in here. If the ten club read all the bitching that goes on they wouldn't give us any benefits. So shut your f*cking mouths and enjoy the show(s) that you are going to!

Thanks you

the wolf · February 2008

soultune0330 wrote:

You people are so ungrateful and have zero empathy when things go wrong. I understand that a lot of people seem to have gotten overcharged for too many sets of tickets. OH MY GOD! DO YOU THINK THAT THE TEN CLUB WON'T FIX THE FRICKIN PROBLEM? DO YOU REALLY THINK YOU'RE OUT THAT MONEY? NO!!!! AND IF YOU CALL YOUR FRICKIN BANK, THEY'll PROBABLY BE UNDERSTANDING AS WELL. SO SHUT THE F*CK UP AND ENJOY THE TIX THAT YOU DID GET. GEEZ. THere are so many ungrateful people in here. If the ten club read all the bitching that goes on they wouldn't give us any benefits. So shut your f*cking mouths and enjoy the show(s) that you are going to!

ya know, i was saying the same thing over a year ago, thats actually why i left, i just felt people were ungrateful. but here is the thing. its happening way too much now. i still back the 10C 100% as they do a great job 9 out of 10 times. but this is now becoming a problem, even they have to see this.

as far as the money being put back, thats great, and it will happen.
but if you have 500 bucks in your checking account, and you try to spend lets say 200 for tickets, but get charged 400, that leaves you with 100 bucks, sometimes it can take up to 14 days to get the 200 back. so at that point you may overdraft, or plain just be out the money you thought you had to get by until your next pay check. if PJ wants to keep all these things "in-house", ticket sales, lots of special deals, and such, they really need to be able to handle the demand, especially when the supply is not there to meet the demand. for the record, i did not try to get tickets, as i live in Ohio, and it was just not a "do-able" thing for me.

anyway, congrats to those who got tickets, sorry to those who didnt, and really sorry to those who are having problems with the payment.

so in short, the 10C really needs to step up their program ( server) to handle the demand for the product ( PJ ) they are selling.

nothing but love.

JD Sal · February 2008

soultune0330 wrote:

One point I'm trying to make is that the overcharge seems like an easy fix to me and that Tenclub would be more than willing to do it. It seems like something that could be fixed with a simple email or phone call to them. Do you think that everyone needs to start saying how bad Tenclub sucks? Cuz that's what seems to be happening around here. I agree that you should let your cable company know if something is wrong, and that's what people should do. However, they're not really handling it in the best of all ways. Also agreed that the tenclub should probably issue a statement of some sorts for the people who are freaking out.

The 10c can do nothing to fix this. The authorization holds will disappear within 3-5 business days. That's basically it. So if someone tried to order tix and planned to spend say $150, but ended up with charges/authorization holds of $800-$1,000 on their account (some being debit/ATM cards), and they have to wait until maybe next week for the funds to become "unfrozen." Oh, and they didn't get tickets either but were charged anyway.

That seems very worthy of bitching. Now maybe someone can't pay a bill or can't eat for a week because the 10c system glitch charged them 5x too much.

An apology is definitely in order, and I didn't even try for tickets. If this was any other business, fan club, retail outlet, whatever, the company would be apologizing out of the wazoo.

farfromglorified · February 2008

soultune0330 wrote:

DO YOU THINK THAT THE TEN CLUB WON'T FIX THE FRICKIN PROBLEM?

I don't see any evidence at this point that they will. This has been going on for 5 years now.

If the ten club read all the bitching that goes on they wouldn't give us any benefits.

I'm certainly not going to suggest that there aren't a lot of wonderful benefits of joining the 10C. It's a great organization that obviously cares about its members. However, that does not make them immune from criticism. These ticket sales are a mess and just because someone refers to them as a mess doesn't make them "ungrateful" or incorrect. Facts are facts.

Ungrateful

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