Hey PJ people, how about an apology?

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Comments

  • azwyldcats
    azwyldcats Posts: 711
    I guess they are sending email apologies, did not get one yet and no reversal yet. I'll give 10C some time.
    And I'm not living this life without you, I'm selfish and clear
    And you're not leaving here without me, I don't wanna be without
    My best... friend. Wake up, to see you could have it all
  • Eliot Rosewater
    Eliot Rosewater Posts: 2,659
    I got an apology via email. But it doesn't get my money back into my account. I guess I can forgive them...but only if they take serious steps to prevent this shit from happening in the future. Do I think they'll get better? To put it nicely I'm very skeptical of any apology and any mention of improving this process.
  • TransplantedNewf
    TransplantedNewf Posts: 805
    Eliot Rosewater wrote:
    I got an apology via email. But it doesn't get my money back into my account. I guess I can forgive them...but only if they take serious steps to prevent this shit from happening in the future. Do I think they'll get better? To put it nicely I'm very skeptical of any apology and any mention of improving this process.

    Don't kid yourself into thinking they're actually going to fix the server probelm. It's been going on for a long time now....every time there's any kind of big sale that requires a lot of traffic.

    10C is a business and they don't give a shit. If they did, they would have at the very least made an announcement about NOT trying to buy tickets today because of a glitch.
    <a href="http://www.last.fm/user/Krisdababe/?chartstyle=Krisdababe"><img src="http://imagegen.last.fm/Krisdababe/recenttracks/Krisdababe.gif&quot; border="0" /></a>

    "To is a preposition.
    Come is a verb"

  • YieldInHiding
    YieldInHiding Posts: 1,841
    Individual apologies won't help the massive PR hit they took today. All it takes is a little communication with your customers to make things right.

    As one of their long time customers, it upsets me they have raised their prices but have not increased the level of service they provide.
    No longer overwhelmed it seems so simple now.
  • PissBottleMan
    PissBottleMan Union City, TN Posts: 4,155
    YieldInHiding wrote:
    As one of their long time customers, it upsets me they have raised their prices but have not increased the level of service they provide.

    When did Comcast buy out Ten Club, LLC? :D

    PBM
    "We paced ourselves and we didn't rush through it and we tried to be as creative as our collective minds would let us be over some course of time instead of just trying to rush through a record"

    Wishlist Foundation: http://wishlistfoundation.org
  • tybird
    tybird Posts: 17,388
    PissBottleMan wrote:
    When did Comcast buy out Ten Club, LLC? :D

    PBM
    :p:p:p
    All the world will be your enemy, Prince with a thousand enemies, and whenever they catch you, they will kill you. But first they must catch you, digger, listener, runner, prince with the swift warning. Be cunning and full of tricks and your people shall never be destroyed.
  • Im still here
    Im still here Posts: 826
    my2hands wrote:
    you guys are getting a bit silly now... you act as if they did this on purpose? i am sure it will be fixed and they will issue a statement/policy in the near future... it is only 6:30 am on the west coast, at least let them get out of bed... i am sure they will handle it with class as usual


    i know it sucks, and i am sure it sucks for them as well

    Did they apologize for The Vic fiasco?
    PEARL JAM~Lubbock, TX. 10~18~00
    PEARL JAM~San Antonio, TX. 4~5~03
    INCUBUS~Houston, TX. 1~19~07
    INCUBUS~Denver, CO. 2~8~07
    Lollapalooza~Chicago, IL. 8~5~07
    INCUBUS~Austin, TX. 9~3~07
    Bonnaroo~Manchester, TN 6~14~08
  • FinsburyParkCarrots
    FinsburyParkCarrots Seattle, WA Posts: 12,223
    I'm still waiting for an apology for Rock Around Barack. :D
  • Im still here
    Im still here Posts: 826
    FinsburyParkCarrots wrote:
    I'm still waiting for an apology for Rock Around Barack. :D

    hey, at least they deleted the thread......

    I guess to them that's an apology

    hahahahahaha
    PEARL JAM~Lubbock, TX. 10~18~00
    PEARL JAM~San Antonio, TX. 4~5~03
    INCUBUS~Houston, TX. 1~19~07
    INCUBUS~Denver, CO. 2~8~07
    Lollapalooza~Chicago, IL. 8~5~07
    INCUBUS~Austin, TX. 9~3~07
    Bonnaroo~Manchester, TN 6~14~08

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