Eating in a Restaurant - from a Waitress

_Crazy_Mary_ wrote:

This is just a quick rant that I have to get off my chest and maybe it'll enlighten those of you who do this:

When you go out to eat and you're not satisfied with your meal, speak up when the waiter asks you how your meal is! You're paying for this dish and it better be exactly how you like it!

On Friday night, I talked this young mother into ordering the flatiron. Then when I asked her how her steak was, she just looked at me, did a little shrug and nod and said, "it's ok." I could tell from her body language that it wasn't "ok." This response pisses me off like nothing else! Tell me if you have a problem with your fucking meal! This is your chance to fix it, that's why I'm asking!
So, I pushed and finally got it out of her that it was underdone, but she didn't want to send it back, she said she'd just eat around the rare parts and take the rest home. Whatever. She still tipped me 20% and I am there to make money, so it all worked out.

Kel Varnsen wrote:

Maybe it is because in a lot of places people think if you send something back, the cook is going to do something bad to your food.

Coogee Bay Hotel in Sydney 'served human faeces in ice cream'

]SYDNEY eastern suburbs drinking hole the Coogee Bay Hotel is at the centre of a scandal involving the serving of human faecal matter in a bowl of ice cream, The Sunday Telegraph reports.

Queens Park builder Steve Whyte has conducted an independent laboratory test on a dessert spoon-sized amount of brown substance that was served in a bowl of ice cream to his wife and three children at the Coogee Bay's brasserie during a grand-final lunch on Sunday, October 5.

The family alleges hotel staff served them a large bowl of ice cream covering what looked like "compacted chocolate".

The laboratory report by the Federal Government's National Measurement Institute confirms that the matter served to the Whyte family - and partly consumed by Mr Whyte's wife, Jessica - "has an offensive odour and physical properties similar to human excreta ... and to contain fragments of a variety of plant matter typical of excreta".

NEWS.com.au, 2 Nov 2008 Hotel owner Chris Cheung and general manager Tony Williams have offered the Whytes $5000 without admitting liability, but the family has rejected the offer.

Mrs Whyte said the whole episode would have a lasting effect on her. She said she now struggled when wiping her youngest son's bottom and was anxious about eating out.

"The minute I put the spoon to my lips, the stench went through my nostrils. I retched and spat it into the napkin," she said.

"My friend thought I was over-reacting, but when she smelt it, she started screaming: 'Oh my god, they've served us s---."'

The family told the staff what had happened and immediately went to the Waverley police station, where they were advised it was a Health Department matter.

The Whytes took their boys Tom, eight, Thomas, seven, and Ben, three, to the hotel with another family after it was advertised as a family-friendly venue to watch the NRL grand final.

Mr Whyte has now employed law firm Slater&Gordon in a legal action against the management of the hotel who, he says, have demonstrated "arrogance and a complete lack of contrition" and, worse, accused the family of only being after money.

The Whytes say they are outraged that someone would serve human waste to children.

They allege the incident was deliberate and followed a trivial altercation with the hotel's management when Mr Whyte complained about not being able to properly watch the grand final as advertised - because the television screen was in another room - and bought ice creams for his children from another business.

"I don't care about money, although it's obvious to anyone the damage to a business from this sort of thing would be a significant amount," Mr Whyte told The Sunday Telegraph, which has inspected the remains and can confirm it to be consistent with human faecal matter.

The penalty for knowingly breaching NSW food laws include prosecutions with fines of up to $110,000 for individuals or imprisonment for two years or both, and $550,000 for corporations.

In a statement yesterday, Mr Williams accused the Whytes of making suspicious allegations.

"We are aware of the allegation that has been made, and are treating it as extremely suspicious," he said.

"The couple making the suspicious allegation have made a demand for up to $1 million from The Coogee Bay Hotel, which we believe borders on extortion."

The Whytes deny they are trying to extort money from the hotel.

"I just don't think they should be allowed to get away with it by trying to give us money," Mr Whyte said.

In a letter from the hotel to the Whytes, Mr Williams acknowledges that they "have made a serious complaint about being served with a gelato dessert contaminated with faecal matter".

Mr Williams also raises the possibility of "industrial sabotage" - with the hotel itself as much of a victim.

Mr Williams has met with the family several times, and on one occasion inspected the sample of waste for confirmation.

The Coogee Bay Hotel has long been marred in controversy for alcohol-related violence.

It has recently spent a large amount of money trying to change its image, including getting rid of the notorious Bra Boys and encouraging a more family-oriented atmosphere.

A spokeswoman for Primary Industries Minister Ian Macdonald said the family should contact the NSW Food Authority without delay so Mr McDonald could launch an investigation.

"This is an absolute disgrace. Food safety is our priority. Consumers deserve to get what they pay for, and that includes clean, safe food," she said.

pjfan31 wrote:

The Whytes took their boys Tom, eight, Thomas, seven, and Ben, three, to the hotel ....