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Why UPS for the box set

bronco_bruinbronco_bruin Posts: 51
edited March 2009 in The Porch
everyone who gets it in Canada will have to pay a $40 brokerage fee....I hate UPS!!!
Minneapolis 98,tampa 00, Fargo St Paul 03,Winnipeg Thunder Bay 05,Chicago Denver 06
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  • DD164485DD164485 Posts: 149
    As far as I know. All shipments are pre-paid to your door by the 10C. You paid your shipping when you ordered the box set. Any additonal brokerage fees will be billed to the 10C
  • BeerBaronBeerBaron Toronto-ish Posts: 4,097
    DD164485 wrote:
    As far as I know. All shipments are pre-paid to your door by the 10C. You paid your shipping when you ordered the box set. Any additonal brokerage fees will be billed to the 10C
    That is not true.

    It all depends what value the 10C declared on these. The brokerage fees can be a real bitch.
    1996: Toronto 1998: Barrie 2000: Saratoga Springs 2003: Buffalo, Toronto 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto 2006: Toronto x2, Cleveland, Detroit, Pittsburgh, Cincinnati, Gorge #1 2007: London, Dusseldorf, Vic, Lolla 2008: WPB, Tampa, DC, MSG x2, Hartford, Boston x2, Beacon 2009: Toronto, Chicago x2, Seattle x2, LA #3&4, San Diego, Philly x4 2010: Cleveland, Buffalo, Hartford 2011: Montreal, Toronto x2, Hamilton 2012: Missoula 2013: London, Wrigley, Pittsburgh, Buffalo, Hartford, Dallas, OKC
  • bronco_bruinbronco_bruin Posts: 51
    yep with UPS its $40 on anything over a $60 value....they are terrible
    Minneapolis 98,tampa 00, Fargo St Paul 03,Winnipeg Thunder Bay 05,Chicago Denver 06
  • lukin14lukin14 Posts: 287
    would you really want to trust the box set to regular mail for international shipments? I didn't think so.
    life is the study of dyin'
    and how to do it right
    ~~~~~~~~~~~~~~
  • mjbmjb Posts: 1,315
    I dunno - but I agree UPS Ground are the worst - they have held me random at the door for $100 on an item worth under $200 with all their fees. Sorry, but I would be prepared for the worst with those brown shorters.
  • BeerBaronBeerBaron Toronto-ish Posts: 4,097
    bronco_bruin wrote:
    yep with UPS its $40 on anything over a $60 value....they are terrible
    But they are not alone. FedEx is just as bad. The only option to avoid a brokerage fee is to send the item by regular USPS mail.

    I guess we should all be prepared to shell out somewhere around $68 in fees. OUCH. :twisted:
    1996: Toronto 1998: Barrie 2000: Saratoga Springs 2003: Buffalo, Toronto 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto 2006: Toronto x2, Cleveland, Detroit, Pittsburgh, Cincinnati, Gorge #1 2007: London, Dusseldorf, Vic, Lolla 2008: WPB, Tampa, DC, MSG x2, Hartford, Boston x2, Beacon 2009: Toronto, Chicago x2, Seattle x2, LA #3&4, San Diego, Philly x4 2010: Cleveland, Buffalo, Hartford 2011: Montreal, Toronto x2, Hamilton 2012: Missoula 2013: London, Wrigley, Pittsburgh, Buffalo, Hartford, Dallas, OKC
  • ZodZod Posts: 10,710
    I'm pretty upset by this turn of events. UPS doesn't really handle packages any better than USPS.

    I was under the impression it was via USPS. If i'd know it was UPS i would of purchased it domestically.

    It was pretty much the same to buy it domestically/from the 10c with FX and shipping. But ups will charge 40 dollars for the brokerage, plus the TAX!

    If it was USPS it'd be 5 dollars brokerage plus tax (and Canada POST checks random packages, so they don't collection on everyone either).

    Not to mention the UPS depot is not accessible to me by transit. Which makes it really difficult to pickup.

    Fedex brokerage fee's while expensive are half the price of the UPS fees. UPS is the absolute worse when it comes to overcharging for brokerage.

    The thing is if you ship using other UPS options like worldwide express (basically anything but standard shipping) they include the brokerage! We paid 30 bux for shipping, and I think it would of covered it. I've ordered from Discovery Channels website and they ship worldwide express on their dvd boxsets.

    I'm really dissapointed in the 10c right now... they chose the worst option to Ship for Canadian customers and never gave any previous indication that it would be shipped this way (or I'd of avoided it like the plague).
  • Mrs_Vedder78Mrs_Vedder78 Posts: 431
    BeerBaron wrote:
    bronco_bruin wrote:
    yep with UPS its $40 on anything over a $60 value....they are terrible
    But they are not alone. FedEx is just as bad. The only option to avoid a brokerage fee is to send the item by regular USPS mail.

    I guess we should all be prepared to shell out somewhere around $68 in fees. OUCH. :twisted:


    Ouch! :(

    I guess it would be to much of a risk sending it regular mail, so how does that work, does UPS leave you a bill on your door before they hand you the package?
  • BeerBaronBeerBaron Toronto-ish Posts: 4,097
    Mrs_Vedder78 wrote:

    I guess it would be to much of a risk sending it regular mail, so how does that work, does UPS leave you a bill on your door before they hand you the package?
    If you are home when they arrive, you pay them on the spot and then you can have your package. If you are at work, they leave you a notice and you have to drive to one of their distribution centres to pick it up, and of course until you pay the brokerage fees, they won't let you have your package.
    1996: Toronto 1998: Barrie 2000: Saratoga Springs 2003: Buffalo, Toronto 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto 2006: Toronto x2, Cleveland, Detroit, Pittsburgh, Cincinnati, Gorge #1 2007: London, Dusseldorf, Vic, Lolla 2008: WPB, Tampa, DC, MSG x2, Hartford, Boston x2, Beacon 2009: Toronto, Chicago x2, Seattle x2, LA #3&4, San Diego, Philly x4 2010: Cleveland, Buffalo, Hartford 2011: Montreal, Toronto x2, Hamilton 2012: Missoula 2013: London, Wrigley, Pittsburgh, Buffalo, Hartford, Dallas, OKC
  • 100 Pacer100 Pacer Toronto, ON Posts: 9,059
    Zod wrote:
    I'm pretty upset by this turn of events. UPS doesn't really handle packages any better than USPS.

    I was under the impression it was via USPS. If i'd know it was UPS i would of purchased it domestically.

    It was pretty much the same to buy it domestically/from the 10c with FX and shipping. But ups will charge 40 dollars for the brokerage, plus the TAX!

    If it was USPS it'd be 5 dollars brokerage plus tax (and Canada POST checks random packages, so they don't collection on everyone either).

    Not to mention the UPS depot is not accessible to me by transit. Which makes it really difficult to pickup.

    Fedex brokerage fee's while expensive are half the price of the UPS fees. UPS is the absolute worse when it comes to overcharging for brokerage.

    The thing is if you ship using other UPS options like worldwide express (basically anything but standard shipping) they include the brokerage! We paid 30 bux for shipping, and I think it would of covered it. I've ordered from Discovery Channels website and they ship worldwide express on their dvd boxsets.

    I'm really dissapointed in the 10c right now... they chose the worst option to Ship for Canadian customers and never gave any previous indication that it would be shipped this way (or I'd of avoided it like the plague).

    i feel your pain. unfortunately, it's never an exact science. the best scenario we can hope for is that the value of the contents wasn't declared by Santos,...
    To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."

    "Me knowing the truth, I can not concur."

    1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore - 2025: Hollywood X2, Nashville X2, Pittsburgh X2
  • ZodZod Posts: 10,710
    Mrs_Vedder78 wrote:
    BeerBaron wrote:
    bronco_bruin wrote:
    yep with UPS its $40 on anything over a $60 value....they are terrible
    But they are not alone. FedEx is just as bad. The only option to avoid a brokerage fee is to send the item by regular USPS mail.

    I guess we should all be prepared to shell out somewhere around $68 in fees. OUCH. :twisted:


    Ouch! :(

    I guess it would be to much of a risk sending it regular mail, so how does that work, does UPS leave you a bill on your door before they hand you the package?

    They'll make you pay for it on delivery or pickup. Whenever you get your package, a bill that large they won't let you keep the package without paying it.

    It's a shame. I think its done because USPS only covers up to 100 dollars for insurance. These vinyls are 130 US, so they go UPS for the extra insurance, but we come out the losers because the xtra fees are way larger than the insurance gap.

    I don't get why US companies don't realize how bad UPS is for Canadian packages. I even send the 10c an email in 2000 when the shipped the tour cd's that way to let them know :(
  • BeerBaronBeerBaron Toronto-ish Posts: 4,097
    It's a no win for the 10C. Either they ship USPS and people bitch because it takes the packages 3 weeks to get to most parts of Canada or they ship UPS and people complain because we get slapped with heavy brokerage fees.

    That said, if they disclosed to us how they were going to send them or gave us the option at least ...
    1996: Toronto 1998: Barrie 2000: Saratoga Springs 2003: Buffalo, Toronto 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto 2006: Toronto x2, Cleveland, Detroit, Pittsburgh, Cincinnati, Gorge #1 2007: London, Dusseldorf, Vic, Lolla 2008: WPB, Tampa, DC, MSG x2, Hartford, Boston x2, Beacon 2009: Toronto, Chicago x2, Seattle x2, LA #3&4, San Diego, Philly x4 2010: Cleveland, Buffalo, Hartford 2011: Montreal, Toronto x2, Hamilton 2012: Missoula 2013: London, Wrigley, Pittsburgh, Buffalo, Hartford, Dallas, OKC
  • 100 Pacer100 Pacer Toronto, ON Posts: 9,059
    BeerBaron wrote:
    It's a no win for the 10C. Either they ship USPS and people bitch because it takes the packages 3 weeks to get to most parts of Canada or they ship UPS and people complain because we get slapped with heavy brokerage fees.

    That said, if they disclosed to us how they were going to send them or gave us the option at least ...

    let me just elaborate on my previous post:

    based on my personal experience, i knew these Deluxe boxsets were going to be shipped by courier and i was comfortable in the knowledge we (international buyers) might get dinged with Customs/Brokerage fees. regardless, it's clear not every buyer was braced for the same scenario and in all fairness to each individual buyer perhaps said info should have been disclosed,...
    To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."

    "Me knowing the truth, I can not concur."

    1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore - 2025: Hollywood X2, Nashville X2, Pittsburgh X2
  • BeerBaronBeerBaron Toronto-ish Posts: 4,097
    100 Pacer wrote:
    BeerBaron wrote:
    It's a no win for the 10C. Either they ship USPS and people bitch because it takes the packages 3 weeks to get to most parts of Canada or they ship UPS and people complain because we get slapped with heavy brokerage fees.

    That said, if they disclosed to us how they were going to send them or gave us the option at least ...

    let me just elaborate on my previous post:

    based on my personal experience, i knew these Deluxe boxsets were going to be shipped by courier and i was comfortable in the knowledge we (international buyers) might get dinged with Customs/Brokerage fees. regardless, it's clear not every buyer was braced for the same scenario and in all fairness to each individual buyer perhaps said info should have been disclosed,...
    I am in the same boat as you. I was fully aware that these fees were likely and ordered anyway. I was willing to chance it. Who knows, if we are lucky, the 10C declares a value of at or below $46 so we don't have to pay customs. LOL.
    1996: Toronto 1998: Barrie 2000: Saratoga Springs 2003: Buffalo, Toronto 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto 2006: Toronto x2, Cleveland, Detroit, Pittsburgh, Cincinnati, Gorge #1 2007: London, Dusseldorf, Vic, Lolla 2008: WPB, Tampa, DC, MSG x2, Hartford, Boston x2, Beacon 2009: Toronto, Chicago x2, Seattle x2, LA #3&4, San Diego, Philly x4 2010: Cleveland, Buffalo, Hartford 2011: Montreal, Toronto x2, Hamilton 2012: Missoula 2013: London, Wrigley, Pittsburgh, Buffalo, Hartford, Dallas, OKC
  • ZodZod Posts: 10,710
    BeerBaron wrote:
    100 Pacer wrote:
    BeerBaron wrote:
    It's a no win for the 10C. Either they ship USPS and people bitch because it takes the packages 3 weeks to get to most parts of Canada or they ship UPS and people complain because we get slapped with heavy brokerage fees.

    That said, if they disclosed to us how they were going to send them or gave us the option at least ...

    let me just elaborate on my previous post:

    based on my personal experience, i knew these Deluxe boxsets were going to be shipped by courier and i was comfortable in the knowledge we (international buyers) might get dinged with Customs/Brokerage fees. regardless, it's clear not every buyer was braced for the same scenario and in all fairness to each individual buyer perhaps said info should have been disclosed,...
    I am in the same boat as you. I was fully aware that these fees were likely and ordered anyway. I was willing to chance it. Who knows, if we are lucky, the 10C declares a value of at or below $46 so we don't have to pay customs. LOL.

    They mailed my benaroya via USPS. Alot of stuff they would ship to Canada and mail via Canada Post. I hadn't seen them mail anything via UPS since 2000. I complained about it then, and since they stopped using UPS, I assumed I wasn't the only one and they changed methods.

    I really didn't think they would use UPS to send them.

    HMV has them for 219.99 which is close to my price after shipping/foreign exchange. But you add UPS fees on to that and I'm looking at 50-60 dollars more. ugh. If they'd of put that they were using UPS for shipping I'd of found another way to buy it. I have a very specific policy of avoiding UPS whenever possible.
  • ACCBootlegGoddessACCBootlegGoddess Posts: 4,250
    I got the e-mail from UPS today also. I noticed that my street address is spelled incorrectly...looks like shorthand.
    Do they use shorthand on their website or is it misspelled on my package?? I don't want it to get sent back because the street is misspelled ergo they will think my address doesn't exist. The postal code is right though.

    I guess I need to look for the nearest depot to me now lol I know I won't be here when they come knocking on my door.
    "Rock and roll is something that can't be quantified, sometimes it's not even something you hear, but FEEL!" - Bob Lefsetz
  • A satellite forever orbitingA satellite forever orbiting Posts: 1,888
    BeerBaron wrote:
    if they disclosed to us how they were going to send them or gave us the option at least ...

    thats all i wanted and i dont think i'm asking a lot. i entered my p.o. box as the shipping address, the system accepted my order, and now, all of a sudden, it's being shipped via ups, and they don't deliver to p.o. boxes.
    If nothing is everything, I'll have it all
  • TravelarTravelar Kalamazoo, USA Posts: 3,410
    I seem to remember a couple of years back that something that shipped originated in Canada. I could be full of shit, but I remember a thread talking about the Canadian postmark and then wondering if they had a Canadian warehouse.

    While I'm sure I'm just trying to think positive for my Canadian friends, it would be cool if the shipment originated in Canada for you because I think that would kill the brokerage fees.
  • CJMST3KCJMST3K Posts: 9,722
    bronco_bruin wrote:
    yep with UPS its $40 on anything over a $60 value....they are terrible

    Anyone know what the brokerage fee is on something shipped from USA to Canada for $8,000? ...just curious.
    ADD 5,200 to the post count you see, thank you. :)
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  • 100 Pacer100 Pacer Toronto, ON Posts: 9,059
    Zod wrote:
    They mailed my benaroya via USPS. Alot of stuff they would ship to Canada and mail via Canada Post. I hadn't seen them mail anything via UPS since 2000. I complained about it then, and since they stopped using UPS, I assumed I wasn't the only one and they changed methods.

    I really didn't think they would use UPS to send them.

    HMV has them for 219.99 which is close to my price after shipping/foreign exchange. But you add UPS fees on to that and I'm looking at 50-60 dollars more. ugh. If they'd of put that they were using UPS for shipping I'd of found another way to buy it. I have a very specific policy of avoiding UPS whenever possible.

    keep this in mind though: my eV Kenyon Hall poster, just like my Benaroya Hall vinyl, was shipped via USPS. except, unlike my Benaroya Hall vinyl, the eV Kenyon Hall poster was either lost or stolen in transit. once an item is in the hands of the USPS, the 10C makes no guarantees and it goes without saying 10C couldn't justfiy shipping out a higher-value item using the USPS without tracking/signatures required,...

    for the record, after taxes we're likely looking at $20-$35 additional should the package be flagged by Customs - don't forget, the HMV purchase would have been subject to taxes,...
    Travelar wrote:
    I seem to remember a couple of years back that something that shipped originated in Canada. I could be full of shit, but I remember a thread talking about the Canadian postmark and then wondering if they had a Canadian warehouse.

    While I'm sure I'm just trying to think positive for my Canadian friends, it would be cool if the shipment originated in Canada for you because I think that would kill the brokerage fees.

    certain items that 10C mails out in bulk mail are transferred up to a company over the border inside Canada, which in turn then arranges for postage, but that has only applied in cases where the items originally had left 10C's offices and were destined within Canada. for European/International shipments, 10C ships their bulk mail to a European-based company that does the same thing. don't believe 10C has shipped anything via this method into Canada only to have it mailed back inside the States,...
    To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."

    "Me knowing the truth, I can not concur."

    1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore - 2025: Hollywood X2, Nashville X2, Pittsburgh X2
  • RM104192RM104192 Posts: 14
    Probably cause a signature will be required.... Just a guess tho. I am glad because USPS would just leave it in the snow as they have done before!!!


    PEACE
  • Santos L. HalperSantos L. Halper Posts: 1,867
    hi,
    We have pulled all of the Canadian UPS ground shipments and have reprocessed them so they will ship UPS Expedited. You will receive new tracking information tomorrow.
    slh
  • 100 Pacer100 Pacer Toronto, ON Posts: 9,059
    Santos L. Halper wrote:
    hi,
    We have pulled all of the Canadian UPS ground shipments and have reprocessed them so they will ship UPS Expedited. You will receive new tracking information tomorrow.
    slh

    GOD BLESS YOU!

    Thanks a bunch, Santos,...
    To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."

    "Me knowing the truth, I can not concur."

    1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore - 2025: Hollywood X2, Nashville X2, Pittsburgh X2
  • rockpantsrockpants BC Posts: 838
    I'm also pretty cranky with UPS being chosen. Like it was mentioned, if you're not home (which, if you have a day job, you probably won't be), you have to pick it up at their depot ... the closest depot to me is an hour and a half away. Nevermind the fact that my city has 2 UPS Stores. I recently had to deal with UPS and they told me that the stores are franchised out, and not a part of their shipping network. If I wanted the package to be sent to one of the stores, then I had to call them, get their "permission" to send the package to that particular store, then call the UPS line and tell them that such-and-such store said it was "okay". Which, of course, is not without its charges, nevermind the hassle and inconvenience of playing phone tag. I honestly don't know how UPS stays in business. It's all about what suits them and their time frame, as opposed to the customer's.

    And now it looks like I'll have to fork over another ridiculous wad of cash in order to free it from the brown shirts?

    Lame.

    Edit: UPS will also leave things in the snow. Like my Dad's $250 GPS unit. Wasn't damaged, thankfully.

    Edit part 2: I hope Expedited means I don't have to go through the same crap I did earlier this year with my prior dealings. Thanks for the efforts, SLH/10C.
  • CJMST3KCJMST3K Posts: 9,722
    Santos L. Halper wrote:
    hi,
    We have pulled all of the Canadian UPS ground shipments and have reprocessed them so they will ship UPS Expedited. You will receive new tracking information tomorrow.
    slh


    TC is ON TOP of this. NICE! :)
    ADD 5,200 to the post count you see, thank you. :)
    *NYC 9/28/96 *NYC 9/29/96 *NJ 9/8/98 (front row "may i play drums with you")
    *MSG 9/10/98 (backstage) *MSG 9/11/98 (backstage)
    *Jones Beach 8/23/00 *Jones Beach 8/24/00 *Jones Beach 8/25/00
    *Mansfield 8/29/00 *Mansfield 8/30/00 *Nassau 4/30/03 *Nissan VA 7/1/03
    *Borgata 10/1/05 *Camden 5/27/06 *Camden 5/28/06 *DC 5/30/06
    *VA Beach 6/17/08 *DC 6/22/08 *MSG 6/24/08 (backstage) *MSG 6/25/08
    *EV DC 8/17/08 *EV Baltimore 6/15/09 *Philly 10/31/09
    *Bristow VA 5/13/10 *MSG 5/20/10 *MSG 5/21/10
  • A satellite forever orbitingA satellite forever orbiting Posts: 1,888
    CJMST3K wrote:
    TC is ON TOP of this. NICE! :)

    if by on top of this, you mean they screwed up and decided to make it right, then i agree.
    If nothing is everything, I'll have it all
  • ZodZod Posts: 10,710
    Santos L. Halper wrote:
    hi,
    We have pulled all of the Canadian UPS ground shipments and have reprocessed them so they will ship UPS Expedited. You will receive new tracking information tomorrow.
    slh

    Thanks! From past experience I know alot of American retailers don't quite understand how UPS does things, so I appreciate the 10c in fixing this.

    Now I just have to find out how to be home for the delivery :)
  • satanmansatanman Posts: 295
    I just had a similar problem with UPS. I buy and trade high value posters all the time and had a certain poster mailed to me worth $450 US. The seller added the value to the package and i was anally raped with a $120 CAD fee. Long story short. I emailed the seller and he contacted UPS and lowered the value and i ened up paying only $12 CAD. Just an FYI for my Canadian buddies

    this is all good if 10c is willing to change the value and contact UPS.

    Keep your fingers crossed. Once again 10c didn't declare the value of the Ames Vs PJ Limited Edition Book which was worth $200.
  • MudfestMudfest Posts: 1,025
    Santos L. Halper wrote:
    hi,
    We have pulled all of the Canadian UPS ground shipments and have reprocessed them so they will ship UPS Expedited. You will receive new tracking information tomorrow.
    slh


    Always a pleasure Santos .....

    All 10C does is listen to us !
    This should help bypass the brokerage fees.

    Muddy
    ===
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  • demetriosdemetrios Posts: 93,797
    Santos L. Halper wrote:
    hi,
    We have pulled all of the Canadian UPS ground shipments and have reprocessed them so they will ship UPS Expedited. You will receive new tracking information tomorrow.
    slh

    bow.gif
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