On a serious note, I wish they would take this guy, OR SOMEBODY, up on the offer! The reality is, MAYBE 3 to 4 times every other year, this whole fiasco happens. The boards, the Goods section, and the site as whole sits pretty "dormant" waiting for tour news. Then we all go fucking crazy and come out of the word work.
I wish they would consider finding some kind of outside ticket managment company, that sounds an awful lot like..... Ticketbastard! :( DAMN IT! I just think if they could outsource the tickets for those 3 or 4 times every other year or so, everyone involved wouldn't be pulling their hair out.
I have some constructive input on a ticketing system I saw once too. When the Cubs got into the playoffs last year they had a WONDERFUL ticket sales system online! The Cubbies in the playoffs creates the same kind of mass hsysteria on epic proportions. Hell, the cubs even have people waiting outside in Feb for a few days just to get a wristband which is an "opportunity" to buy tickets on a different day! They call you and say "you're in group _____, you can buy tickets at this date and time."
So anyway, I went online right at the start of the sale, and when I saw that the server was busy, it kept me on the page, and had a message saying that I should keep this browser open, and that the page, and my que position for tickets, would refresh itself automatically and look for available seats again! Granted I didn't find any, but I wasn't crashing the website with traffic by opening multiple windows, crashing the browser, and screaming in agony and saddness as I NEVER got to see the "BUY" icon or even the purchasing page for that matter! If any of you programers know HOW they made that work, tell the 10C! I'm wondering if StubHub ran it because it does appear if they have affiliation with the team for ticket sales?
I won't change direction, and I won't change my mind - E.V.
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99 Tibetan Freedom Concert, 00 Detroit, 03 Alpine Valley, 04 Grand Rapids
06 Chicago I, 06 Chicago II, 06 Grand Rapids, 07 Lollapalloza, 08 DC, 08 MSG I, 08 MSG II, 08 EV Solo Milwaukee, Chicago I & II 09, Portland 09, Nobelsville 10, Cleveland 10, PJ20 I & II, Wrigley 13, Brooklyn I & II '13, St. Paul 14, Moline 14, Milwaukee 14
99% of the time, PJ's ecommerce system would probably run fine on a single server. < 1% of the time, it probably needs a few dozen servers to run smoothly.
So, if you only need to service a large population once or twice a year, your best option is something like Amazon EC2, where you basically pay for the server resources you need and can scale up instantly based on demand ("Oh ya, we are having a ticket sale tomorrow.... lets fire up 20 extra servers for that.").
The only drawback is you have to find top notch people to set it up and be available for support if something goes wrong.
... with all the bother for something that's not a core business process, now you can see why some bands just go with Software-As-A-Service providers like musictoday.com
Comments
I wish they would consider finding some kind of outside ticket managment company, that sounds an awful lot like..... Ticketbastard! :( DAMN IT! I just think if they could outsource the tickets for those 3 or 4 times every other year or so, everyone involved wouldn't be pulling their hair out.
I have some constructive input on a ticketing system I saw once too. When the Cubs got into the playoffs last year they had a WONDERFUL ticket sales system online! The Cubbies in the playoffs creates the same kind of mass hsysteria on epic proportions. Hell, the cubs even have people waiting outside in Feb for a few days just to get a wristband which is an "opportunity" to buy tickets on a different day! They call you and say "you're in group _____, you can buy tickets at this date and time."
So anyway, I went online right at the start of the sale, and when I saw that the server was busy, it kept me on the page, and had a message saying that I should keep this browser open, and that the page, and my que position for tickets, would refresh itself automatically and look for available seats again! Granted I didn't find any, but I wasn't crashing the website with traffic by opening multiple windows, crashing the browser, and screaming in agony and saddness as I NEVER got to see the "BUY" icon or even the purchasing page for that matter! If any of you programers know HOW they made that work, tell the 10C! I'm wondering if StubHub ran it because it does appear if they have affiliation with the team for ticket sales?
____________________________
99 Tibetan Freedom Concert, 00 Detroit, 03 Alpine Valley, 04 Grand Rapids
06 Chicago I, 06 Chicago II, 06 Grand Rapids, 07 Lollapalloza, 08 DC, 08 MSG I, 08 MSG II, 08 EV Solo Milwaukee, Chicago I & II 09, Portland 09, Nobelsville 10, Cleveland 10, PJ20 I & II, Wrigley 13, Brooklyn I & II '13, St. Paul 14, Moline 14, Milwaukee 14
99% of the time, PJ's ecommerce system would probably run fine on a single server. < 1% of the time, it probably needs a few dozen servers to run smoothly.
So, if you only need to service a large population once or twice a year, your best option is something like Amazon EC2, where you basically pay for the server resources you need and can scale up instantly based on demand ("Oh ya, we are having a ticket sale tomorrow.... lets fire up 20 extra servers for that.").
The only drawback is you have to find top notch people to set it up and be available for support if something goes wrong.
... with all the bother for something that's not a core business process, now you can see why some bands just go with Software-As-A-Service providers like musictoday.com
-steve