Odds that Ticketmaster Lotto Goes Off w/out a Hitch ...

Get_Right

cincybearcat said:

Get_Right said:

josevolution said:

I’m not sure what thread I posted on stating that this whole process is a Hassle to get through! Compared to the old systems they used and someone stated that it’s really not, OK well last night proves this is a major pain it’s 2024 and here we are folks getting screwed by technology. 

I don't know, I entered with no problem. They told us to contact our banks ahead of time. People cannot read.

People that said they contacted their banks ahead of time still had an issue. I don’t think every issue is just a user issue at all. I’m certain there are some as there always are…but this seems worse then just those few user issues.

Many vendors do not accept Amex due to the higher fees. But it does suck that the order was accepted and then denied at the time of purchase.

Get_Right

severinl said:

Get_Right said:

josevolution said:

I’m not sure what thread I posted on stating that this whole process is a Hassle to get through! Compared to the old systems they used and someone stated that it’s really not, OK well last night proves this is a major pain it’s 2024 and here we are folks getting screwed by technology. 

I don't know, I entered with no problem. They told us to contact our banks ahead of time. People cannot read.

With many credit card providers it's not even possible to pre approve certain charges/vendors. My bank does not have a process for that. It's all automated

You should be able to get a person on the phone. It may take an hour, but eventually you will get someone.

cincybearcat

Get_Right said:

cincybearcat said:

Get_Right said:

josevolution said:

I’m not sure what thread I posted on stating that this whole process is a Hassle to get through! Compared to the old systems they used and someone stated that it’s really not, OK well last night proves this is a major pain it’s 2024 and here we are folks getting screwed by technology. 

I don't know, I entered with no problem. They told us to contact our banks ahead of time. People cannot read.

People that said they contacted their banks ahead of time still had an issue. I don’t think every issue is just a user issue at all. I’m certain there are some as there always are…but this seems worse then just those few user issues.

Many vendors do not accept Amex due to the higher fees. But it does suck that the order was accepted and then denied at the time of purchase.

This is Ticketmaster. I have literally used my Amex card for every 10c lottery since Amex accepted and for other Ticketmaster purchases in the last month.  But I’d just like a 10C answer before the deadline on if there is an issue this year for some reason…even though it allowed Amex to be entered.

i feel terrible for the people already affected by this and think even though it’s a weekend that 10c should get ahead of this with the other regions.

Get_Right

cincybearcat said:

Get_Right said:

cincybearcat said:

Get_Right said:

josevolution said:

I’m not sure what thread I posted on stating that this whole process is a Hassle to get through! Compared to the old systems they used and someone stated that it’s really not, OK well last night proves this is a major pain it’s 2024 and here we are folks getting screwed by technology. 

I don't know, I entered with no problem. They told us to contact our banks ahead of time. People cannot read.

People that said they contacted their banks ahead of time still had an issue. I don’t think every issue is just a user issue at all. I’m certain there are some as there always are…but this seems worse then just those few user issues.

Many vendors do not accept Amex due to the higher fees. But it does suck that the order was accepted and then denied at the time of purchase.

This is Ticketmaster. I have literally used my Amex card for every 10c lottery since Amex accepted and for other Ticketmaster purchases in the last month.  But I’d just like a 10C answer before the deadline on if there is an issue this year for some reason…even though it allowed Amex to be entered.

i feel terrible for the people already affected by this and think even though it’s a weekend that 10c should get ahead of this with the other regions.

I wonder if it was the Euro aspect that really caused the problem. Unlikely we will get any answers.

JM188265

I don't even remember which card I used, but I went ahead and resubmitted my request with a non-AMEX card, just in case. At least the confirmation email came immediately this time.  What a drag.  I hope it works out for everyone.

PJ_Soul

cincybearcat said:

So if I used an Amex card for US shows should I switch it? All my Ticketmaster shows have been purchased with the same Amex in the past. If this just an issue in AUS?

You'll be fine. This seems to have either been an AUS problem only, or they fixed the issue since it happened in AUS.

Spunkie

I haven't seen ten clubbers losing lottery yet, amazing!!!... just technical difficulties 

PJ_Soul

Spunkie said:

I haven't seen ten clubbers losing lottery yet, amazing!!!... just technical difficulties 

I saw a few people simply not score, but it is always nice to see all the happy posts.

Spunkie

Oh? I missed that, thought they were bank issues

PJ_Soul

Spunkie said:

Oh? I missed that, thought they were bank issues

It might have been on FB where I saw it.

Get_Right

Dimi posted a note on FB saying the AMEX issues will be resolved favorably. 

SHZA

No hitch with Amex for London

just_one

what a terrible terrible day.

of the 5 shows i requested , got 4 of them declined by the bank (lost one fair and square)

Talk to 10 club who said they will reprocess my card , when? i dont know, one would think tomorrow because the US lottery is monday but what do i know at this point

im just devasted and so sad, dont really know what to do anymore , im just sad

shep

Vedd Hedd

just_one said:

what a terrible terrible day.

of the 5 shows i requested , got 4 of them declined by the bank (lost one fair and square)

Talk to 10 club who said they will reprocess my card , when? i dont know, one would think tomorrow because the US lottery is monday but what do i know at this point

im just devasted and so sad, dont really know what to do anymore , im just sad

I have high hopes for you.   Last year, I won tickets to both Chicago shows. But they got the seating all messed up, so the refunded the money to my card, and then charged the card again.  However, since the refund had not yet been credited to my card, when they charged my card the 2nd time, it declined due to "Insufficient Funds".   I got the standard ticketmaster email that the card declined, I lost the tickets etc.  So I was devastated because I won both shows the first time around, and due to the seating error on their part, they had to refund the money and charge again, which THEN caused my card to not have enough credit for the 2nd charge.  I contacted TM and they said, "sorry, nothing we can do, you lost, etc"   I contacted 10 club and they were able to work it out.  A day later or so, I was able to use a different card and I got the tickets.   Hang in there. 

Weston1283

North America show entries closed earlier than advertised.  Over hits by significant margin.

just_one

Vedd Hedd said:

just_one said:

what a terrible terrible day.

of the 5 shows i requested , got 4 of them declined by the bank (lost one fair and square)

Talk to 10 club who said they will reprocess my card , when? i dont know, one would think tomorrow because the US lottery is monday but what do i know at this point

im just devasted and so sad, dont really know what to do anymore , im just sad

I have high hopes for you.   Last year, I won tickets to both Chicago shows. But they got the seating all messed up, so the refunded the money to my card, and then charged the card again.  However, since the refund had not yet been credited to my card, when they charged my card the 2nd time, it declined due to "Insufficient Funds".   I got the standard ticketmaster email that the card declined, I lost the tickets etc.  So I was devastated because I won both shows the first time around, and due to the seating error on their part, they had to refund the money and charge again, which THEN caused my card to not have enough credit for the 2nd charge.  I contacted TM and they said, "sorry, nothing we can do, you lost, etc"   I contacted 10 club and they were able to work it out.  A day later or so, I was able to use a different card and I got the tickets.   Hang in there. 

I have more than enough funds in my credit card. After everything that went down yesterday with A LOT of other members it seems the problem is with ticketmaster itself. At least when charging credit cards outside of the US.

I really hope 10c can help me out, i won those 4 tickets fair and square and i dont want to lose them. 

CO278952

As expected, TM fixed the registration page and it is now back available

SPJ

johnny__utah

Not to beat a dead horse, but this new 'need bank account in country of show to sell on f2f' which ticketmaster and 10c have confirmed no cheques will be mailed out like in the last, could really change the dynamics. Typically you put in for every show 10c, sell what you don't want/trade up for better seats or GA, maybe buying and selling several times for a single show. Now anyone who can't get a cross border bank account is really in a pickle of only buying what they are gonna use.