STP1 Transfer Reversals

RatherStarved

Creating thread to info share on transferred tickets being successfully reversed as a lot of people are wondering what’s going on.  If anyone has updates please share! 

PJNB

I no longer have them and the person transferring did not get them back

Can't see them on my Mac but can see that they were voided on my App on my phone. I can still click on them and it actually lets me go through the motions of selling them still. Not going to try obviously but very odd. We both started a chat with TM. That should be fun.

What a pain on travel day. 

RatherStarved

Sounds like PJNB was a recipient. Any senders have status to share? 

CopperTom

PJNB said:

Can't see them on my Mac but can see that they were voided on my App on my phone. I can still click on them and it actually lets me go through the motions of selling them still. Not going to try obviously but very odd. We both started a chat with TM. That should be fun.

What a pain on travel day. 

I hope everything works out for you.  Seriously though, you are cursed.  No joke.

Merkin Baller

PJNB said:

I no longer have them and the person transferring did not get them back

Can't see them on my Mac but can see that they were voided on my App on my phone. I can still click on them and it actually lets me go through the motions of selling them still. Not going to try obviously but very odd. We both started a chat with TM. That should be fun.

What a pain on travel day. 

Wtf

hopefully it gets sorted soon so you don’t have to worry about it. 

PJNB

Merkin Baller said:

PJNB said:

I no longer have them and the person transferring did not get them back

Can't see them on my Mac but can see that they were voided on my App on my phone. I can still click on them and it actually lets me go through the motions of selling them still. Not going to try obviously but very odd. We both started a chat with TM. That should be fun.

What a pain on travel day. 

Wtf

hopefully it gets sorted soon so you don’t have to worry about it. 

This is TM. They are great at this stuff it will be fine..... LOL

100 Pacer

Hi. I’m a sender. It’s been one day since my last transfer and I still don’t have tickets back.

Deflated.

RatherStarved

Gutted?

100 Pacer

RatherStarved said:

Gutted?

Deflated is the new gutted with the basketballs.

RatherStarved

Anyone get a resolution other than buying new tickets so far? 

100 Pacer

Spent 40 minutes on the phone with ticketstoday explaining the situation and was told to leave it with them. Waiting for a call back with a resolution.

DB2707

Apologies if I missed something but what is this issue exactly?

100 Pacer

*RESOLVED*

Visit the box office and ask to speak to the box office manager, who is aware of the issue and is extremely sweet about it, and she’ll verify your details before texting you a URL which brings up the ticket with an active barcode to scan.

This relates only if you’re the sender and the tickets have yet to return obviously - if you’re the recipient and the ticket was voided she can’t help.

JimmyV

100 Pacer said:

*RESOLVED*

Visit the box office and ask to speak to the box office manager, who is aware of the issue and is extremely sweet about it, and she’ll verify your details before texting you a URL which brings up the ticket with an active barcode to scan.

This relates only if you’re the sender and the tickets have yet to return obviously - if you’re the recipient and the ticket was voided she can’t help.

This is good news. Hope it sorts people out.