psst...5/10/2022

Edved82

axeljohan said:

Edved82 said:

I have mentioned this before, but I really cannot understand how the TenClub cannot figure out a better shipping solution for EU customers for these. Paying 38 euros for shipping to the Republic of Ireland is just not feasible for me, its incredibly disappointing. I order vinyl regularly from Europe at very low costs (5-10 euros) and I find it really disheartening that I cannot afford any of these Vault releases due to rubbish shipping rates.

It could be actually cheaper to order from the US. I would pay 110 USD including taxes from the US to Germany. From the UK it costs 100 EUR plus you might have to pay import fees. 

Show you, what a joke the UK store is for Europeans. 

Unfortunately its no cheaper, by the time they add their shipping fees plus an extra amount to cover import tax. It's an absolute joke, honestly. There's 27 countries in the EU, yet, anyone living there is forced to pay ridiculous shipping rates because TenClub can't get their act together on this.

I honestly don't mean to rant but as someone that would love to add these Vault releases to their collection, it's incredibly disheartening. Thanks for the suggestion, though!

ten-vs-vitalogy

Edved82 said:

I have mentioned this before, but I really cannot understand how the TenClub cannot figure out a better shipping solution for EU customers for these. Paying 38 euros for shipping to the Republic of Ireland is just not feasible for me, its incredibly disappointing. I order vinyl regularly from Europe at very low costs (5-10 euros) and I find it really disheartening that I cannot afford any of these Vault releases due to rubbish shipping rates.

Yep. It's so disappointing.
Another reason as to why I'm throwing money down the drain having a TenClub account if I can't even get the Vault vinyl. 

PSUS2H

in b4 "wen vault 11 vinylz"

Edved82

ten-vs-vitalogy said:

Edved82 said:

I have mentioned this before, but I really cannot understand how the TenClub cannot figure out a better shipping solution for EU customers for these. Paying 38 euros for shipping to the Republic of Ireland is just not feasible for me, its incredibly disappointing. I order vinyl regularly from Europe at very low costs (5-10 euros) and I find it really disheartening that I cannot afford any of these Vault releases due to rubbish shipping rates.

Yep. It's so disappointing.
Another reason as to why I'm throwing money down the drain having a TenClub account if I can't even get the Vault vinyl. 

I won't be continuing with my membership next year, I don't think. As I said above, there is 27 countries in the EU, and surely there's a LOT more PJ fans across 27 countries than there is in the UK? From a business sense, and a logical point of view, they really are shooting themselves in the foot with this.

EDIT: Also, there is NO WAY that an item shipping from the UK to Ireland costs 38 euros. I buy stuff regularly from Amazon UK, that's shipped from UK warehouses, and it rarely comes to more than a fiver shipping. I've no idea what the TenClub are playing at here, but its a joke.

Kearn5y

ten-vs-vitalogy said:

Last vault I was able to post it to a friend in Northern Ireland which was a MASSIVE savings on postage. Postage to Republic of Ireland is €38 (not including Brexit VAT) - postage to Northern Ireland is just €6. An astronomical difference for 100miles away. 
However this time it's not allowing me to post to a different 'country'.
Anyone having this problem or anyone else know a way around it??

Make sure your country is UK before you add it to your basket and keep checking that it remains like that through to the checkout. Had a similar issue last time. Eventually it went through

tino_11

mcgruff10 said:

Collection complete!

Atlanta 94 vault would be the icing on the cake. Would love this show on vinyl so much!

ten-vs-vitalogy

Kearn5y said:

ten-vs-vitalogy said:

Last vault I was able to post it to a friend in Northern Ireland which was a MASSIVE savings on postage. Postage to Republic of Ireland is €38 (not including Brexit VAT) - postage to Northern Ireland is just €6. An astronomical difference for 100miles away. 
However this time it's not allowing me to post to a different 'country'.
Anyone having this problem or anyone else know a way around it??

Make sure your country is UK before you add it to your basket and keep checking that it remains like that through to the checkout. Had a similar issue last time. Eventually it went through

Appreciate that. Has that worked for you on this vinyl?

I've tried but anytime I change 'delivery', it makes my billing address UK and when I change that to Ireland it changes the delivery address to Ireland. Infuriating. 
It worked for me last time to but not so far this time

carbon436

man shipping costs have increased.....calls on UPS

mcgruff10

tino_11 said:

mcgruff10 said:

Collection complete!

Atlanta 94 vault would be the icing on the cake. Would love this show on vinyl so much!

Totally forgot about that one. Good call and agree.  

Cropduster-80

tino_11 said:

mcgruff10 said:

Collection complete!

Atlanta 94 vault would be the icing on the cake. Would love this show on vinyl so much!

Odds are that’s next 

Kearn5y

ten-vs-vitalogy said:

Kearn5y said:

ten-vs-vitalogy said:

Last vault I was able to post it to a friend in Northern Ireland which was a MASSIVE savings on postage. Postage to Republic of Ireland is €38 (not including Brexit VAT) - postage to Northern Ireland is just €6. An astronomical difference for 100miles away. 
However this time it's not allowing me to post to a different 'country'.
Anyone having this problem or anyone else know a way around it??

Make sure your country is UK before you add it to your basket and keep checking that it remains like that through to the checkout. Had a similar issue last time. Eventually it went through

Appreciate that. Has that worked for you on this vinyl?

I've tried but anytime I change 'delivery', it makes my billing address UK and when I change that to Ireland it changes the delivery address to Ireland. Infuriating. 
It worked for me last time to but not so far this time

It was like that for me the last time, eventually it worked. Actually remember now, kept my billing address as the UK address and it worked. Just made the purchase 

iOnlyownMymind

man these things just keep getting more expensive.  oof.

CROJAM95

Man, i thought i got off the rollercoaster by coming back from the 1st three shows, then Santos pulls me back in  

1st day back to work after a week plus in California......feeling shitty trying to push thru work today...This helps

Yamrider

ten-vs-vitalogy said:

Last vault I was able to post it to a friend in Northern Ireland which was a MASSIVE savings on postage. Postage to Republic of Ireland is €38 (not including Brexit VAT) - postage to Northern Ireland is just €6. An astronomical difference for 100miles away. 
However this time it's not allowing me to post to a different 'country'.
Anyone having this problem or anyone else know a way around it??

I'm UK and had similar problem a while ago with a purchase that for some reason would not progress when it should have, with a country error message. I messaged via the help link and got a swift response that problem had been fixed and to try again. All went thro ok.

FR181798

What a disaster I've just had ordering this LOL. Ordered from UK site earlier as usual but in my rush I entered the wrong email address...yes twice. Phone was auto completing and I just didn't notice. Emailed them to get the email address changed on order but unfortunately they couldn't so I asked to cancel. Going to let me know in a couple of days if it's possible to cancel. Anyway in my panic that it sells out before then and mine gets cancelled I got my wife to order one. Now she has an idea how much I spend on vinyl :(

Still think it's funny how there is nothing to stop anyone just ordering from the UK store, no need to be a member.

drfox

Edved82 said:

ten-vs-vitalogy said:

Edved82 said:

I have mentioned this before, but I really cannot understand how the TenClub cannot figure out a better shipping solution for EU customers for these. Paying 38 euros for shipping to the Republic of Ireland is just not feasible for me, its incredibly disappointing. I order vinyl regularly from Europe at very low costs (5-10 euros) and I find it really disheartening that I cannot afford any of these Vault releases due to rubbish shipping rates.

Yep. It's so disappointing.
Another reason as to why I'm throwing money down the drain having a TenClub account if I can't even get the Vault vinyl. 

I won't be continuing with my membership next year, I don't think. As I said above, there is 27 countries in the EU, and surely there's a LOT more PJ fans across 27 countries than there is in the UK? From a business sense, and a logical point of view, they really are shooting themselves in the foot with this.

EDIT: Also, there is NO WAY that an item shipping from the UK to Ireland costs 38 euros. I buy stuff regularly from Amazon UK, that's shipped from UK warehouses, and it rarely comes to more than a fiver shipping. I've no idea what the TenClub are playing at here, but its a joke.

I’m in the U.K. - I think we have the second highest number of PJ fans worldwide. Though agree almost certainly more fans in total across the EU than in the U.K. 

All the main Merch companies in Europe (like Probity Merch which I think is the biggest) are based in England so that’s why the Merch stores are based here. Eg same with QOTSA and Foo Fighters Merch which are also based in England. 

They should really open up a third store somewhere in the EU though to help you guys with shipping and customs (in addition to keeping the U.K. store)

demetrios

https://pearljam.probitymerch.com/products/pj-vault-2-live-at-the-vic-theater-chicago-august-2-2007-3-vinyl-book-sleeve

PJ Vault 2 - Live at the Vic Theater, Chicago August 2, 2007 - 3 Vinyl Book Sleeve

Sold by Pearl Jam EU (Probity) This product will be released on Nov 01 Shipped from United Kingdom

mace1229

FR181798 said:

What a disaster I've just had ordering this LOL. Ordered from UK site earlier as usual but in my rush I entered the wrong email address...yes twice. Phone was auto completing and I just didn't notice. Emailed them to get the email address changed on order but unfortunately they couldn't so I asked to cancel. Going to let me know in a couple of days if it's possible to cancel. Anyway in my panic that it sells out before then and mine gets cancelled I got my wife to order one. Now she has an idea how much I spend on vinyl :(

Still think it's funny how there is nothing to stop anyone just ordering from the UK store, no need to be a member.

The 10c has great customer service when it comes to canceling orders. I’ve had to cancel several times over the years for various reasons, never had an issue. Latest one was I didn’t know the deluxe cd and vinyl for warbling was going to be months later, but I didn’t want to order the regular cd or download if I paid for the other 2. Canceled no problem and ordered the regular cd.

emptycupinthemiddleofthesea

Cropduster-80 said:

tino_11 said:

mcgruff10 said:

Collection complete!

Atlanta 94 vault would be the icing on the cake. Would love this show on vinyl so much!

Odds are that’s next 

Or, here's an idea! Something that hasn't already been released that I haven't owned on CD for 30 years already. 95 shows are under represented. 

100 Pacer

What a fun show.