Stupid question about the Nugs Stream event

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  • DJ253147
    DJ253147 Posts: 705
    Zod said:
    I just got home from camping, and it seems to work fine.  It is a minor bummer that the main set is B&W (which is how they do it at concerts, main set is b&w on the big screens, encores go to colour).   I'm not sure if I'm going to have to time to watch it today :(  Trying to capture it so I can watch it later.

    Hopefully it does show up somewhere in the future.   As awesome as the bootleg of it is, it does look a lot better when its the actual video feed, and not someone video'ing the screen.

    Hopefully they'll put out night 2 someday?
    If I understand correctly there is a download link which is supposed to show up in our NUGS stash tomorrow which is good for 2 more days.
  • DJ253147
    DJ253147 Posts: 705
    on2legs said:
    DJ253147 said:
    pledgeagrievance said:
    ComeToTX said:
    I cant get it to cast on my Apple TV. YouTube works but nugs has an error. Anyone?
    Same. Never got to watch it and when I sent an email to support I got a snarky response. I filed a dispute with my credit card company. Also my Ten club code didn’t work so it was $15. 
    I struggled with a few technical issues also. I have an iMac streaming to AppleTV. I got a couple of errors at first. I was ready to throw in the towel but there is a support page on NUGS just for this show which helped.Used NUGS.net as opposed to the APP. Be aware that the first 5 minutes there’s no picture or audio so advance to the 5 minute or beyond mark right away. You should see the Space Needle.Switched to Firefox and turned off all other wifi devices. Don’t give up too quick. Oh and really enjoyed the first half of the show which is all I’ve seen so far.
    Not knocking you... that’s a good explanation, but it shouldn’t be that complicated.  It’s 2020... streaming video is not a new technology.  Nugs seems to have dropped the ball.  Hopefully they’ll be better prepared next time. 
    Completely agree with on2legs. I said all of this to my wife(that I’d thrown away $10.00-but more disappointing not to be able to watch the show) but surprised myself by keeping my cool and getting it to work but it seems like it should be WAY simpler in 2020!
  • Zod
    Zod Posts: 10,890
    edited September 2020
    DJ253147 said:
    Zod said:
    I just got home from camping, and it seems to work fine.  It is a minor bummer that the main set is B&W (which is how they do it at concerts, main set is b&w on the big screens, encores go to colour).   I'm not sure if I'm going to have to time to watch it today :(  Trying to capture it so I can watch it later.

    Hopefully it does show up somewhere in the future.   As awesome as the bootleg of it is, it does look a lot better when its the actual video feed, and not someone video'ing the screen.

    Hopefully they'll put out night 2 someday?
    If I understand correctly there is a download link which is supposed to show up in our NUGS stash tomorrow which is good for 2 more days.

    Its ok,  I figured it out :)
    Post edited by Zod on
  • Given to...
    Given to... Wyoming Posts: 5,007
    Zod said:
    DJ253147 said:
    Zod said:
    I just got home from camping, and it seems to work fine.  It is a minor bummer that the main set is B&W (which is how they do it at concerts, main set is b&w on the big screens, encores go to colour).   I'm not sure if I'm going to have to time to watch it today :(  Trying to capture it so I can watch it later.

    Hopefully it does show up somewhere in the future.   As awesome as the bootleg of it is, it does look a lot better when its the actual video feed, and not someone video'ing the screen.

    Hopefully they'll put out night 2 someday?
    If I understand correctly there is a download link which is supposed to show up in our NUGS stash tomorrow which is good for 2 more days.

    Its ok,  I hypothetically figured out a way to save a copy :)

    ZodLove
    "...would you like some forks?" EV 12-02-06
  • demetrios
    demetrios Posts: 97,259

  • shetellsherself
    shetellsherself New Jersey Posts: 8,835
    Finally got it to work on my daughters MacBook after begging her to use it. I was really enjoying it.  Feeling so happy. Got 1/2 through Black.  Now it’s buffering.  Disappointing to say the least 
    5/3/92 Omaha, NE
    6/19/95 Red Rocks
    9/11/98 MSG
    11/19/12 EV solo Tulsa
    7/19/13 Wrigley 10/19/13 Brooklyn 2 10/21/13 Philly 1 10/22/13 Philly 2 10/25/13 Hartford
    10/08/14 Tulsa 10/09/14 Lincoln
    9/26/15 NYC Global Citizen
    4/16/16 Greenville 4/28/16 Philly 1 4/29/16 Philly 2 5/1/16 MSG 1 5/2/16 MSG 2 8/7/16 Fenway 2 8/20/16 Wrigley 1
    4/7/17 RRHOF New York City
    9/2/18 Fenway 1 9/4/2018 Fenway 2
    9/18/21 Asbury Park
    2/4/22 EV Earthlings NYC 2/6/22 EV Earthlings Newark 9/11/22 MSG 9/14/22 Camden
    9/3/24 MSG 1 9/4/24 MSG 2 9/7/24 Philly 1 9/9/24 Philly 2
  • shetellsherself
    shetellsherself New Jersey Posts: 8,835
    shetellsherself said:
    Finally got it to work on my daughters MacBook after begging her to use it. I was really enjoying it.  Feeling so happy. Got 1/2 through Black.  Now it’s buffering.  Disappointing to say the least 
    Kicked the kid off the Xbox.  Problem solved. 😂 bedtime anyway!
    5/3/92 Omaha, NE
    6/19/95 Red Rocks
    9/11/98 MSG
    11/19/12 EV solo Tulsa
    7/19/13 Wrigley 10/19/13 Brooklyn 2 10/21/13 Philly 1 10/22/13 Philly 2 10/25/13 Hartford
    10/08/14 Tulsa 10/09/14 Lincoln
    9/26/15 NYC Global Citizen
    4/16/16 Greenville 4/28/16 Philly 1 4/29/16 Philly 2 5/1/16 MSG 1 5/2/16 MSG 2 8/7/16 Fenway 2 8/20/16 Wrigley 1
    4/7/17 RRHOF New York City
    9/2/18 Fenway 1 9/4/2018 Fenway 2
    9/18/21 Asbury Park
    2/4/22 EV Earthlings NYC 2/6/22 EV Earthlings Newark 9/11/22 MSG 9/14/22 Camden
    9/3/24 MSG 1 9/4/24 MSG 2 9/7/24 Philly 1 9/9/24 Philly 2
  • LukinFan
    LukinFan Florida Posts: 29,119
    I ended up getting it and watched it last night. It was awesome! 
    www.RLMcDaniel.com

    1996: Ft Lauderdale
    1998: Birmingham
    2000: Charlotte, Tampa
    2003: Tampa, Atlanta, Phoenix
    2004: Kissimmee
    2008: West Palm Beach, Bonnaroo, Columbia
    2010: MSG2
    2012: Music Midtown
    2014: Memphis
    2016: Ft. Lauderdale, Miami, Jacksonville, JazzFest
    2018: Wrigley 1, Fenway 1
    2022: Nashville
    2023: Ft. Worth II
    2024: Baltimore
    2025: Hollywood II
  • mrussel1
    mrussel1 Posts: 30,879
    shetellsherself said:
    shetellsherself said:
    Finally got it to work on my daughters MacBook after begging her to use it. I was really enjoying it.  Feeling so happy. Got 1/2 through Black.  Now it’s buffering.  Disappointing to say the least 
    Kicked the kid off the Xbox.  Problem solved. 😂 bedtime anyway!
    Wait, is it the same kid that you took the MacBook and then kicked her off the XBox?
  • Gern Blansten
    Gern Blansten Mar-A-Lago Posts: 22,168
    on2legs said:
    DJ253147 said:
    pledgeagrievance said:
    ComeToTX said:
    I cant get it to cast on my Apple TV. YouTube works but nugs has an error. Anyone?
    Same. Never got to watch it and when I sent an email to support I got a snarky response. I filed a dispute with my credit card company. Also my Ten club code didn’t work so it was $15. 
    I struggled with a few technical issues also. I have an iMac streaming to AppleTV. I got a couple of errors at first. I was ready to throw in the towel but there is a support page on NUGS just for this show which helped.Used NUGS.net as opposed to the APP. Be aware that the first 5 minutes there’s no picture or audio so advance to the 5 minute or beyond mark right away. You should see the Space Needle.Switched to Firefox and turned off all other wifi devices. Don’t give up too quick. Oh and really enjoyed the first half of the show which is all I’ve seen so far.
    Not knocking you... that’s a good explanation, but it shouldn’t be that complicated.  It’s 2020... streaming video is not a new technology.  Nugs seems to have dropped the ball.  Hopefully they’ll be better prepared next time. 
    I did the HDMI hookup from laptop to TV and it was great....a few buffering moments but just for a few seconds each

    That being said...nugs is confusing and not user friendly at all.  They need to get their shit together.  Whether it is a download of a bootleg or video it is just always a hassle to obtain what you paid for.
    Remember the Thomas Nine !! (10/02/2018)
    The Golden Age is 2 months away. And guess what….. you’re gonna love it! (teskeinc 11.19.24)

    1998: Noblesville; 2003: Noblesville; 2009: EV Nashville, Chicago, Chicago
    2010: St Louis, Columbus, Noblesville; 2011: EV Chicago, East Troy, East Troy
    2013: London ON, Wrigley; 2014: Cincy, St Louis, Moline (NO CODE)
    2016: Lexington, Wrigley #1; 2018: Wrigley, Wrigley, Boston, Boston
    2020: Oakland, Oakland:  2021: EV Ohana, Ohana, Ohana, Ohana
    2022: Oakland, Oakland, Nashville, Louisville; 2023: Chicago, Chicago, Noblesville
    2024: Noblesville, Wrigley, Wrigley, Ohana, Ohana; 2025: Pitt1, Pitt2
  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,598
    edited September 2020
    Never got this to play properly. Tried a few times on different days. I'm happy to support the band and its employees, and also whatever portion is going to charity, so the $10 isn't a concern. Nugs, however, was a great disappointment. I would love to see more shows like this in the future but hope 10c goes with a different vendor. These widespread problems should not have occurred. 
    Post edited by JimmyV on
    ___________________________________________

    "...I changed by not changing at all..."
  • shetellsherself
    shetellsherself New Jersey Posts: 8,835
    mrussel1 said:
    shetellsherself said:
    shetellsherself said:
    Finally got it to work on my daughters MacBook after begging her to use it. I was really enjoying it.  Feeling so happy. Got 1/2 through Black.  Now it’s buffering.  Disappointing to say the least 
    Kicked the kid off the Xbox.  Problem solved. 😂 bedtime anyway!
    Wait, is it the same kid that you took the MacBook and then kicked her off the XBox?
    Different kid
    5/3/92 Omaha, NE
    6/19/95 Red Rocks
    9/11/98 MSG
    11/19/12 EV solo Tulsa
    7/19/13 Wrigley 10/19/13 Brooklyn 2 10/21/13 Philly 1 10/22/13 Philly 2 10/25/13 Hartford
    10/08/14 Tulsa 10/09/14 Lincoln
    9/26/15 NYC Global Citizen
    4/16/16 Greenville 4/28/16 Philly 1 4/29/16 Philly 2 5/1/16 MSG 1 5/2/16 MSG 2 8/7/16 Fenway 2 8/20/16 Wrigley 1
    4/7/17 RRHOF New York City
    9/2/18 Fenway 1 9/4/2018 Fenway 2
    9/18/21 Asbury Park
    2/4/22 EV Earthlings NYC 2/6/22 EV Earthlings Newark 9/11/22 MSG 9/14/22 Camden
    9/3/24 MSG 1 9/4/24 MSG 2 9/7/24 Philly 1 9/9/24 Philly 2
  • mrussel1
    mrussel1 Posts: 30,879
    shetellsherself said:
    mrussel1 said:
    shetellsherself said:
    shetellsherself said:
    Finally got it to work on my daughters MacBook after begging her to use it. I was really enjoying it.  Feeling so happy. Got 1/2 through Black.  Now it’s buffering.  Disappointing to say the least 
    Kicked the kid off the Xbox.  Problem solved. 😂 bedtime anyway!
    Wait, is it the same kid that you took the MacBook and then kicked her off the XBox?
    Different kid
    Even better. Nice and fair. 
  • 1STmammal2wearPants
    1STmammal2wearPants Worcester, MA Posts: 2,983
    edited September 2020
    I'm wondering if 10 Club themselves could host the webcast on-demand themselves in the future or partner w/ someone else. The video and audio were beautiful (and you're paying $10 for a concert experience on a good speaker system) - the app just sucked. I was able to get it going, but I felt like 19th century with all the wires going to make it happen lol
    Post edited by 1STmammal2wearPants on
    2003 Mansfield III 
    2004 Boston I 
    2006 Boston I 
    2008 Bonnaroo, Hartford, Mansfield I 
    2010 Hartford 
    2013 Worcester I, Worcester II, Hartford 
    2016 Bonnaroo, Fenway I, Fenway II 
    2018 Fenway I, Fenway II 
    2021 Sea.Hear.Now
    2022 Camden
    2024 MSG I, Fenway I, Fenway II
  • Gern Blansten
    Gern Blansten Mar-A-Lago Posts: 22,168
    1STmammal2wearPants said:
    I'm wondering if 10 Club themselves could host the webcast on-demand themselves in the future or partner w/ someone else. The video and audio were beautiful (and you're paying $10 for a concert experience on a good speaker system) - the app just sucked. I was able to get it going, but I felt like 19th century with all the wires going to make it happen lol
    agreed....it shouldn't be that difficult
    Remember the Thomas Nine !! (10/02/2018)
    The Golden Age is 2 months away. And guess what….. you’re gonna love it! (teskeinc 11.19.24)

    1998: Noblesville; 2003: Noblesville; 2009: EV Nashville, Chicago, Chicago
    2010: St Louis, Columbus, Noblesville; 2011: EV Chicago, East Troy, East Troy
    2013: London ON, Wrigley; 2014: Cincy, St Louis, Moline (NO CODE)
    2016: Lexington, Wrigley #1; 2018: Wrigley, Wrigley, Boston, Boston
    2020: Oakland, Oakland:  2021: EV Ohana, Ohana, Ohana, Ohana
    2022: Oakland, Oakland, Nashville, Louisville; 2023: Chicago, Chicago, Noblesville
    2024: Noblesville, Wrigley, Wrigley, Ohana, Ohana; 2025: Pitt1, Pitt2
  • chitty
    chitty Posts: 610
    I was away all weekend and scrolled a bit thru this thread, but didn't see a definitive answer. I want to watch this show now after Sept 7 streaming deadline. From what I have read here my options are:

    Nugs will be posting the show on YouTube soon?
    or
    If I buy it now I will receive a download link from Nugs?
  • pledgeagrievance
    pledgeagrievance Posts: 2,874
    edited September 2020
    on2legs said:
    DJ253147 said:
    pledgeagrievance said:
    ComeToTX said:
    I cant get it to cast on my Apple TV. YouTube works but nugs has an error. Anyone?
    Same. Never got to watch it and when I sent an email to support I got a snarky response. I filed a dispute with my credit card company. Also my Ten club code didn’t work so it was $15. 
    I struggled with a few technical issues also. I have an iMac streaming to AppleTV. I got a couple of errors at first. I was ready to throw in the towel but there is a support page on NUGS just for this show which helped.Used NUGS.net as opposed to the APP. Be aware that the first 5 minutes there’s no picture or audio so advance to the 5 minute or beyond mark right away. You should see the Space Needle.Switched to Firefox and turned off all other wifi devices. Don’t give up too quick. Oh and really enjoyed the first half of the show which is all I’ve seen so far.
    Not knocking you... that’s a good explanation, but it shouldn’t be that complicated.  It’s 2020... streaming video is not a new technology.  Nugs seems to have dropped the ball.  Hopefully they’ll be better prepared next time. 
    This. After a long day with 2 kids under 3, I didn’t need to spend 45 minutes to an hour trying all kind of setups to stream a show. 
    Post edited by pledgeagrievance on
  • igotid88
    igotid88 Posts: 28,626
    chitty said:
    I was away all weekend and scrolled a bit thru this thread, but didn't see a definitive answer. I want to watch this show now after Sept 7 streaming deadline. From what I have read here my options are:

    Nugs will be posting the show on YouTube soon?
    or
    If I buy it now I will receive a download link from Nugs?
    I don't think it's available for download 
    I miss igotid88
  • mrussel1
    mrussel1 Posts: 30,879
    For those that have had trouble, you can download it from YouTube using a program called 4K Video Downloader.  It's freeware.  Once it is on You Tube (which we thnk it's coming), you can dl as an mp4 and watch however/whenever you want.  It will be ad free.  I'm only speaking for those using Windows machines.  But once it is an mp4, you can put it on a thumb drive on your tv, cast it, import to Itunes onto your apple device, etc. 
  • koncretekite
    koncretekite Posts: 18
    I will NEVER use Nugs again. I - and several others have mentioned - had video but no audio. Their Customer Service is awful and abrasive. I was able to watch the STP live performance on my Smart TV last month with no issues. With PJ, I must have rebooted, re-logged in, re-everything and still no audio. What a rip off. 

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