Fan-to-Fan Ticket Exchange for Dummies
Comments
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craigraether said:JeBurkhardt said:100 Pacer said:Did I read correctly: if you are trying to refund F2F tickets but you aren’t the original purchaser you need to contact the original purchaser because the refund will be sent to them?To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."
"Me knowing the truth, I can not concur."
1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore - 2025: Hollywood X2, Atlanta 2, Nashville X2, Pittsburgh X20 -
I'm in the same boat (sort of), I have 2 tickets to Ottawa I cannot use that I bougt as the 2nd buyer, I don't have an option or email from ticketmaster on how to request refund.Camden, NJ 06 - Columbia, SC 08 - Washington D.C. 08 - Philadelphia, PA 09 - Bristow, VA 10 - Hartford, CT 10 - NYC, NY 10 - Alpine Valley, WI 11 - Baltimore, MD 13 - Ottawa, ON 20 - Baltimore, MD 20 - St. Louis, MO 200
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JB274988 said:I'm in the same boat (sort of), I have 2 tickets to Ottawa I cannot use that I bougt as the 2nd buyer, I don't have an option or email from ticketmaster on how to request refund."I got memories, I got shit"0
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JojoRice said:JB274988 said:I'm in the same boat (sort of), I have 2 tickets to Ottawa I cannot use that I bougt as the 2nd buyer, I don't have an option or email from ticketmaster on how to request refund.0
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JeBurkhardt said:JojoRice said:JB274988 said:I'm in the same boat (sort of), I have 2 tickets to Ottawa I cannot use that I bougt as the 2nd buyer, I don't have an option or email from ticketmaster on how to request refund.To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."
"Me knowing the truth, I can not concur."
1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore - 2025: Hollywood X2, Atlanta 2, Nashville X2, Pittsburgh X20 -
100 Pacer said:JeBurkhardt said:JojoRice said:JB274988 said:I'm in the same boat (sort of), I have 2 tickets to Ottawa I cannot use that I bougt as the 2nd buyer, I don't have an option or email from ticketmaster on how to request refund.Try logging in on a computer. I don't have the button on my F2F tickets in the app, but it's there when I log in on the computer. Looks like this:
"I'm a lucky man, to count on both hands the [shows I've done]. Some folks just have one, others they got none..."
Hartford 10.02.96 | Mansfield 2 09.16.98 | Mansfield 1 08.29.00 | Mansfield 1 07.02.03 | Mansfield 3 07.11.03 | Boston 2 05.25.06 | Tampa 04.11.16 | Fenway 1 08.05.16 | Fenway 2 08.07.16 | Fenway 1 09.02.18 | Fenway 2 09.04.18 | Baltimore 03.28.20 | Hamilton 09.06.22 | Toronto 09.08.22 | Nashville 09.16.22 | St Louis 09.18.22 | Baltimore 09.12.24 | Fenway 1 09.15.24 | Fenway 2 09.17.24
"He made the deal with the devil, we get to play with him.
He goes to hell, of course. We're going to heaven."0 -
mpedone said:100 Pacer said:JeBurkhardt said:JojoRice said:JB274988 said:I'm in the same boat (sort of), I have 2 tickets to Ottawa I cannot use that I bougt as the 2nd buyer, I don't have an option or email from ticketmaster on how to request refund.Try logging in on a computer. I don't have the button on my F2F tickets in the app, but it's there when I log in on the computer. Looks like this:0
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👍To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."
"Me knowing the truth, I can not concur."
1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore - 2025: Hollywood X2, Atlanta 2, Nashville X2, Pittsburgh X20 -
That option isn't there, but I did send a "contact us" email to them so I'll update the group once I hear anything backCamden, NJ 06 - Columbia, SC 08 - Washington D.C. 08 - Philadelphia, PA 09 - Bristow, VA 10 - Hartford, CT 10 - NYC, NY 10 - Alpine Valley, WI 11 - Baltimore, MD 13 - Ottawa, ON 20 - Baltimore, MD 20 - St. Louis, MO 200
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Somewhat less than useful response from TM:
Thanks for reaching out to us about your event.
It appears you did not purchase your ticket(s) directly from Ticketmaster, rather you accepted them from an individual who transferred them to you.
If an event is canceled, postponed, rescheduled or moved, and refunds are approved by the Event Organizer, only the original purchaser—i.e., the person who purchased the tickets at issue directly from Ticketmaster—will be eligible for any available refunds or credits.
- For canceled events, the original purchaser will receive any available refund (or may take advantage of an optional credit offer, if available), and no additional action is needed from the recipient of the transferred tickets.
- For postponed, rescheduled, or moved events, recipients of the transferred tickets will need to transfer the tickets back to the original purchaser in order for the original purchaser to take advantage of any available refund and/or credit options. Once the tickets have been transferred back to the original purchaser, the original purchaser will need to contact Fan Support to complete their request.
Post edited by JB274988 onCamden, NJ 06 - Columbia, SC 08 - Washington D.C. 08 - Philadelphia, PA 09 - Bristow, VA 10 - Hartford, CT 10 - NYC, NY 10 - Alpine Valley, WI 11 - Baltimore, MD 13 - Ottawa, ON 20 - Baltimore, MD 20 - St. Louis, MO 200 -
JB274988 said:Somewhat less than useful response from TM:
Thanks for reaching out to us about your event.
It appears you did not purchase your ticket(s) directly from Ticketmaster, rather you accepted them from an individual who transferred them to you.
If an event is canceled, postponed, rescheduled or moved, and refunds are approved by the Event Organizer, only the original purchaser—i.e., the person who purchased the tickets at issue directly from Ticketmaster—will be eligible for any available refunds or credits.
- For canceled events, the original purchaser will receive any available refund (or may take advantage of an optional credit offer, if available), and no additional action is needed from the recipient of the transferred tickets.
- For postponed, rescheduled, or moved events, recipients of the transferred tickets will need to transfer the tickets back to the original purchaser in order for the original purchaser to take advantage of any available refund and/or credit options. Once the tickets have been transferred back to the original purchaser, the original purchaser will need to contact Fan Support to complete their request.
Barrie - '98
Toronto - '96, '00, '03, '05, '06, '16, '20, '22
Ottawa - '16, '20, '22
Hamilton - '20, '220 -
jamesbrown1832 said:JB274988 said:Somewhat less than useful response from TM:
Thanks for reaching out to us about your event.
It appears you did not purchase your ticket(s) directly from Ticketmaster, rather you accepted them from an individual who transferred them to you.
If an event is canceled, postponed, rescheduled or moved, and refunds are approved by the Event Organizer, only the original purchaser—i.e., the person who purchased the tickets at issue directly from Ticketmaster—will be eligible for any available refunds or credits.
- For canceled events, the original purchaser will receive any available refund (or may take advantage of an optional credit offer, if available), and no additional action is needed from the recipient of the transferred tickets.
- For postponed, rescheduled, or moved events, recipients of the transferred tickets will need to transfer the tickets back to the original purchaser in order for the original purchaser to take advantage of any available refund and/or credit options. Once the tickets have been transferred back to the original purchaser, the original purchaser will need to contact Fan Support to complete their request.
Camden, NJ 06 - Columbia, SC 08 - Washington D.C. 08 - Philadelphia, PA 09 - Bristow, VA 10 - Hartford, CT 10 - NYC, NY 10 - Alpine Valley, WI 11 - Baltimore, MD 13 - Ottawa, ON 20 - Baltimore, MD 20 - St. Louis, MO 200 -
When PJ and TM announced fan to fan face value I thought it would be the beginning of a new path forward in the ticketing industry. Other than Eddie and the Earthlings, have any other artists used the TM option?!0
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When does the option go live?To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."
"Me knowing the truth, I can not concur."
1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore - 2025: Hollywood X2, Atlanta 2, Nashville X2, Pittsburgh X20 -
This from the Pearl Jam 2022 North American Tour Presale E-mail
The Verified Fan presale then begins on March 29 at 10am venue local time.0 -
cutz said:This from the Pearl Jam 2022 North American Tour Presale E-mail
The Verified Fan presale then begins on March 29 at 10am venue local time.To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."
"Me knowing the truth, I can not concur."
1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore - 2025: Hollywood X2, Atlanta 2, Nashville X2, Pittsburgh X20 -
Two out there for Nashville if you want to be in the building, section 318.0
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