Fan-to-Fan Ticket Exchange for Dummies

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  • Hankj25
    Hankj25 Posts: 388
    PJNB said:
    Hankj25 said:
    Apologize for the bump, but the thread got so large. How does one get a refund from tickets purchased via F2F? TM was very little help.  Thanks in advance. 
    F2F is pretty straight forward as far as I can tell on PC. I just checked my F2F GA tickets I got for QC on my PC and after I clicked on see details there is an option to request refund. Try this method instead if you are using mobile. If they are in fact 10C tickets follow the ticketstoday email from Mar10th. 


    I’ll go back and try again. TM site chat rep said I had to contact original seller, whom I have no clue who it is.  
    Seattle 8-8-18
    Chicago 8-18-18
    Chicago 8-20-18
    St. Louis 4-4-20
    Denver 4-9-20

    Denver 9-22-22
    Noblesville 9-10-23
    Vancouver 5-6-24
    Seattle 5-30-24
    Nashville 5-6-25


    EV
    Chicago 2-9-22
    Tempe 2-26-23
  • SHZA
    SHZA St. Louis, MO USA Posts: 4,314



    Hit the "more options" button In the app
  • a5pj
    a5pj Hershey PA Posts: 3,975
    I'm gonna be looking for Baltimore 4 together (ya right) or 2 more when this opens back up. I was able to stay away from the madness before, but now it looks like I'll be in it with all of you :)
    Wouldn't it be funny if the world ended in 2010, with lots of fire?



  • JeBurkhardt
    JeBurkhardt Posts: 5,321
    a5pj said:
    I'm gonna be looking for Baltimore 4 together (ya right) or 2 more when this opens back up. I was able to stay away from the madness before, but now it looks like I'll be in it with all of you :)
    I had tickets for STL and OKC, kept STL but got a refund for OKC. Once this all starts up again, I will be trying to get tickets for Nashville for sure and possibly Denver. My daughter lives in Colorado Springs, so I can catch a PJ concert and see my grand daughters. Win Win!!  If Baltimore does see people turning in their tickets, I might try to talk my wife into it.
  • RK50065
    RK50065 St. Louis, MO Posts: 897
    SHZA said:



    Hit the "more options" button In the app
    'Only' section 207 for refreSHZA?! Ha. Hope you are well!
  • SHZA
    SHZA St. Louis, MO USA Posts: 4,314
    RK50065 said:
    SHZA said:



    Hit the "more options" button In the app
    'Only' section 207 for refreSHZA?! Ha. Hope you are well!
    I kept missing on the GAs! LOL. 207 is pretty good though! 
  • OceansJenny
    OceansJenny Manhattan, NY Posts: 3,409
    Saying hey to my F5 pals... never scored those bmores. Miss the good ol days of refresh and pray.
    DC '03 - Reading '04 - Philly '05 - Camden 1 '06 - DC '06 - E. Rutherford '06 - The Vic '07 - Lollapalooza '07 - DC '08 - EV DC 1 & 2 '08 (Met Ed!!) - EV Baltimore 1 & 2 '09 - EV NYC 1 '11 (Met Ed!) - Hartford '13 - GCF '15 - MSG 2 '16 - TOTD MSG '16 - Boston 1 & 2 '18 - SHN '21 - EV NYC 1 & 2 '22 - MSG '22
  • lmckenney24
    lmckenney24 Posts: 2,100
    SHZA said:
    RK50065 said:
    SHZA said:



    Hit the "more options" button In the app
    'Only' section 207 for refreSHZA?! Ha. Hope you are well!
    I kept missing on the GAs! LOL. 207 is pretty good though! 
    I told you I was faster than you bro. Haha Jk....hope all is well man!
  • Hankj25
    Hankj25 Posts: 388
    SHZA said:



    Hit the "more options" button In the app
    Here’s what I get when I hit “more options”

    no opportunity to ask for refund. ????
    Seattle 8-8-18
    Chicago 8-18-18
    Chicago 8-20-18
    St. Louis 4-4-20
    Denver 4-9-20

    Denver 9-22-22
    Noblesville 9-10-23
    Vancouver 5-6-24
    Seattle 5-30-24
    Nashville 5-6-25


    EV
    Chicago 2-9-22
    Tempe 2-26-23
  • Hankj25
    Hankj25 Posts: 388
    Here’s the screenshot.  

    I have two ten club seats I want to keep, and those I can ask for a refund on. It’s the ones I bought on F2F that seem to be in no mans land.  And TM isn’t answering their phone.  I’be chatted with them online but they don’t know how to assist. 
    Seattle 8-8-18
    Chicago 8-18-18
    Chicago 8-20-18
    St. Louis 4-4-20
    Denver 4-9-20

    Denver 9-22-22
    Noblesville 9-10-23
    Vancouver 5-6-24
    Seattle 5-30-24
    Nashville 5-6-25


    EV
    Chicago 2-9-22
    Tempe 2-26-23
  • PJNB
    PJNB Posts: 13,890
    edited January 2021
    Hankj25 said:
    Here’s the screenshot.  

    I have two ten club seats I want to keep, and those I can ask for a refund on. It’s the ones I bought on F2F that seem to be in no mans land.  And TM isn’t answering their phone.  I’be chatted with them online but they don’t know how to assist. 
    Someone else might be able to answer better but are you sure the tickets you think are 10C are in fact 10C and not these ones being 10C? If I remember correctly you can not ask for a refund like this with 10C and have to reply to an email from Mar 10th. The ones from F2F should always have the refund option available I think. 
  • SHZA
    SHZA St. Louis, MO USA Posts: 4,314
    And no ‘refund’ button if you click on that order on a computer? My 10c tix I had to send an email to get a refund 
  • Hankj25
    Hankj25 Posts: 388
    PJNB said:
    Hankj25 said:
    Here’s the screenshot.  

    I have two ten club seats I want to keep, and those I can ask for a refund on. It’s the ones I bought on F2F that seem to be in no mans land.  And TM isn’t answering their phone.  I’be chatted with them online but they don’t know how to assist. 
    Someone else might be able to answer better but are you sure the tickets you think are 10C are in fact 10C and not these ones being 10C? If I remember correctly you can not ask for a refund like this with 10C and have to reply to an email from Mar 10th. The ones from F2F should always have the refund option available I think. 
    Well it’s weird but TM says I’ve been refunded. Tickets are still in my possession on the app and I cant find a refund. They’ve opened a case. I’m sure they will get right on it!
    Seattle 8-8-18
    Chicago 8-18-18
    Chicago 8-20-18
    St. Louis 4-4-20
    Denver 4-9-20

    Denver 9-22-22
    Noblesville 9-10-23
    Vancouver 5-6-24
    Seattle 5-30-24
    Nashville 5-6-25


    EV
    Chicago 2-9-22
    Tempe 2-26-23
  • Hankj25
    Hankj25 Posts: 388
    PJNB said:
    Hankj25 said:
    Here’s the screenshot.  

    I have two ten club seats I want to keep, and those I can ask for a refund on. It’s the ones I bought on F2F that seem to be in no mans land.  And TM isn’t answering their phone.  I’be chatted with them online but they don’t know how to assist. 
    Someone else might be able to answer better but are you sure the tickets you think are 10C are in fact 10C and not these ones being 10C? If I remember correctly you can not ask for a refund like this with 10C and have to reply to an email from Mar 10th. The ones from F2F should always have the refund option available I think. 
    Good question but Yes I’m sure. The 10C seat I have are in the lower bowl.  These were bought on F2F.  
    Seattle 8-8-18
    Chicago 8-18-18
    Chicago 8-20-18
    St. Louis 4-4-20
    Denver 4-9-20

    Denver 9-22-22
    Noblesville 9-10-23
    Vancouver 5-6-24
    Seattle 5-30-24
    Nashville 5-6-25


    EV
    Chicago 2-9-22
    Tempe 2-26-23
  • PJNB
    PJNB Posts: 13,890
    Hankj25 said:
    PJNB said:
    Hankj25 said:
    Here’s the screenshot.  

    I have two ten club seats I want to keep, and those I can ask for a refund on. It’s the ones I bought on F2F that seem to be in no mans land.  And TM isn’t answering their phone.  I’be chatted with them online but they don’t know how to assist. 
    Someone else might be able to answer better but are you sure the tickets you think are 10C are in fact 10C and not these ones being 10C? If I remember correctly you can not ask for a refund like this with 10C and have to reply to an email from Mar 10th. The ones from F2F should always have the refund option available I think. 
    Well it’s weird but TM says I’ve been refunded. Tickets are still in my possession on the app and I cant find a refund. They’ve opened a case. I’m sure they will get right on it!
    Good luck! They can be a pain to deal with. 

    Off topic to your question but this is one of the main reasons that I do not think they will cancel the shows and rather postpone till its safe. What a mess this would be with all of the times the F2F tickets have been passed around. 
  • OceansJenny
    OceansJenny Manhattan, NY Posts: 3,409
    Can Baltimore tickets be transferred? I think the answer was no but I can’t remember. Still on the hunt. :D
    DC '03 - Reading '04 - Philly '05 - Camden 1 '06 - DC '06 - E. Rutherford '06 - The Vic '07 - Lollapalooza '07 - DC '08 - EV DC 1 & 2 '08 (Met Ed!!) - EV Baltimore 1 & 2 '09 - EV NYC 1 '11 (Met Ed!) - Hartford '13 - GCF '15 - MSG 2 '16 - TOTD MSG '16 - Boston 1 & 2 '18 - SHN '21 - EV NYC 1 & 2 '22 - MSG '22
  • PJNB
    PJNB Posts: 13,890
    Can Baltimore tickets be transferred? I think the answer was no but I can’t remember. Still on the hunt. :D
    No just MSG and Denver. 
  • OceansJenny
    OceansJenny Manhattan, NY Posts: 3,409
    PJNB said:
    Can Baltimore tickets be transferred? I think the answer was no but I can’t remember. Still on the hunt. :D
    No just MSG and Denver. 
    Thanks what I thought. Thanks!
    DC '03 - Reading '04 - Philly '05 - Camden 1 '06 - DC '06 - E. Rutherford '06 - The Vic '07 - Lollapalooza '07 - DC '08 - EV DC 1 & 2 '08 (Met Ed!!) - EV Baltimore 1 & 2 '09 - EV NYC 1 '11 (Met Ed!) - Hartford '13 - GCF '15 - MSG 2 '16 - TOTD MSG '16 - Boston 1 & 2 '18 - SHN '21 - EV NYC 1 & 2 '22 - MSG '22
  • Saltzy23
    Saltzy23 Posts: 1,350
    This thread was started almost exactly a year ago.

    Absolutely insane.


    'I know I was born and I know that I'll die, the in between is mine.'
  • Saltzy23
    Saltzy23 Posts: 1,350
    I miss the F5 banter so much!

    This US tour needs to happen in the Fall or early 2022, or I am legit gonna lose my mind.


    'I know I was born and I know that I'll die, the in between is mine.'