Best Available

givnfly

Seeing how this is playing out I am regretting picking best available since I would've been perfectly fine with seats.  If you pick BA the first choice is GA, if you lose that then automatically your 2nd choice would be Seats for that show.  So if someone just did seats as their first choice, they would get the tix before you.  I think that might be what is happening to some people losing tix when they picked BA for the shows that are supposedly 99%.  That is the only thing that makes sense to me.  
I only went for NYC.  Tomorrow is gonna be a blast haha.

rvapete

To me that's how it should be. Best Available shouldn't be 1 and 1A

what dreams

I'm not sure. I picked BA for Denver, got Denver, but I have no idea yet if I'm in GA or if I'm in a seat. I won't know that for another 10 days. That's the part that doesn't make sense to me at all. Why is it taking 10 more days to let the BA people know if they're in GA or in a seat. Has anybody who picked GA-only know they got a ticket? Or do we just know which GA-only people got rejected?

NewfieintheUSA

what dreams said:

I'm not sure. I picked BA for Denver, got Denver, but I have no idea yet if I'm in GA or if I'm in a seat. I won't know that for another 10 days. That's the part that doesn't make sense to me at all. Why is it taking 10 more days to let the BA people know if they're in GA or in a seat. Has anybody who picked GA-only know they got a ticket? Or do we just know which GA-only people got rejected?

My wife got GA only for Toronto

goingonsix

BA definitely a shiny new object. Chose for NYC and STL. We'll see...

PushinPaint

Best available should be whatever is best available.. if GA is open, you get GA, if not, you get reserved. It was read as an either/or. 

MickeyMouse

PushinPaint said:

Best available should be whatever is best available.. if GA is open, you get GA, if not, you get reserved. It was read as an either/or. 

Yea I mean it’s literally the definition of the phrase. 

primussucks

Exactly!  It appears that all the Reserved as #1 choice are getting picked for tickets ahead of all the Best Available ones.  It appears to be a fucked up glitch on Ticketmaster's end.

radial21

primussucks said:

Exactly!  It appears that all the Reserved as #1 choice are getting picked for tickets ahead of all the Best Available ones.  It appears to be a fucked up glitch on Ticketmaster's end.

This is false though, people are winning on best available with choices 4,5, and 6.  I’d guess it’s much more likely to be user error (credit card issues, account or email matching issues, etc) than a Ticketmaster glitch.  

jimjam1982

radial21 said:

primussucks said:

Exactly!  It appears that all the Reserved as #1 choice are getting picked for tickets ahead of all the Best Available ones.  It appears to be a fucked up glitch on Ticketmaster's end.

This is false though, people are winning on best available with choices 4,5, and 6.  I’d guess it’s much more likely to be user error (credit card issues, account or email matching issues, etc) than a Ticketmaster glitch.  

Some may be use error. In my case I won oak 2 but oak 1 is still outstanding... maybe more drawings tomorrow? My Oakland 1 was priority 3 BA... seems to be some glitches, kinks, or undisclosed methodologies to the draw

jefft

radial21 said:

primussucks said:

Exactly!  It appears that all the Reserved as #1 choice are getting picked for tickets ahead of all the Best Available ones.  It appears to be a fucked up glitch on Ticketmaster's end.

This is false though, people are winning on best available with choices 4,5, and 6.  I’d guess it’s much more likely to be user error (credit card issues, account or email matching issues, etc) than a Ticketmaster glitch.  

I got 2 shows in Canada yesterday, I got one show so far in the states.

Applied for la 1 and 2 only got 1 so far.  Looks like 2 might be out.

AmishGuy91

Even that still wouldnt make sense.  99% means practically everyone gets tickets, not just first choicers

cutz

Should there be a Best Available option ?

agentpinckney

I put in for BA at both Ottawa and Hamilton ... and got both. But I also only put in for 1 ticket at each. Does anyone think requesting only one ticket gives you better odds of winning?

MickeyMouse

agentpinckney said:

I put in for BA at both Ottawa and Hamilton ... and got both. But I also only put in for 1 ticket at each. Does anyone think requesting only one ticket gives you better odds of winning?

No. They select people randomly regardless of how many tickets are requested. 

SVRDhand13

For Ticketmaster regular sales BA works better than going for GA or reserved separately. I think it will be the same for a presale too.  

radial21

cutz said:

Should there be a Best Available option ?

I think this is a good question.  I chose Best available because I wanted to maximize my chance to get a ticket of any kind (which I assumed that choice would do).  It does seem like this option is the one that has led to the most confusion and questionable results though....

agentpinckney

radial21 said:

cutz said:

Should there be a Best Available option ?

I think this is a good question.  I chose Best available because I wanted to maximize my chance to get a ticket of any kind (which I assumed that choice would do).  It does seem like this option is the one that has led to the most confusion and questionable results though....

I chose BA for the exact same reason. It'll be interesting to see if any BA winners get GA. We'll find out in 10 days!!!

Lerxst1992

radial21 said:

primussucks said:

Exactly!  It appears that all the Reserved as #1 choice are getting picked for tickets ahead of all the Best Available ones.  It appears to be a fucked up glitch on Ticketmaster's end.

This is false though, people are winning on best available with choices 4,5, and 6.  I’d guess it’s much more likely to be user error (credit card issues, account or email matching issues, etc) than a Ticketmaster glitch.  

if OP is correct, and it’s a great point, us on the east coast are screwed...again, because picks 4,5 and 6 might as well be in Cinderella’s castle for NY and Balt 

most of us believed going in, due to so few shows in the east, only pick one matters.

now it seems possible that the TM algorithm is interpreting BA as two picks. So basically a ton of us put in for GA only because reserved is treated as a second round pick.

For Baltimore, if the odds for RES are 65% and many do not put Balt as first pick, one could estimate those first round odds to be closer to 85%

now it feels like it’s closer to 10%. That would be a fairly big misrepresentation of telling fans how to apply for tickets.

Lerxst1992

AmishGuy91 said:

Even that still wouldnt make sense.  99% means practically everyone gets tickets, not just first choicers

If OP is correct, it makes a ton of sense because the TM system could be misinterpreting BA for its odds calculations well as whether BA is 1 priority or 2 separate priorities. 

They may be putting BA applicants into the GA odds and vastly overestimating RES odds. Many BA in Oak were denied and some in CO and they were both 99%

Lerxst1992

rvapete said:

To me that's how it should be. Best Available shouldn't be 1 and 1A

but this process has rules that were communicated before we applied. And those rules clearly state the priority is assigned on a PER SHOW basis. So 1 and 1a is exactly the way it should be

” Step 6. If you selected 2 or more shows, you can prioritize your shows by dragging and dropping them into the order you wish.”

ajflicker

givnfly said:

Seeing how this is playing out I am regretting picking best available since I would've been perfectly fine with seats.  If you pick BA the first choice is GA, if you lose that then automatically your 2nd choice would be Seats for that show.  So if someone just did seats as their first choice, they would get the tix before you.  I think that might be what is happening to some people losing tix when they picked BA for the shows that are supposedly 99%.  That is the only thing that makes sense to me.  
I only went for NYC.  Tomorrow is gonna be a blast haha.

Not necessarily. The people who picked BA on #1 priority and didn't win GA spilled into the draw for reserve seats and there was more than enough seats for BA and RS hence some people getting RS on pick #2 or #3. BA and RS were the same pick this tour because seats are assigned by priority. Except for BAL and MSG. Pearl Jam said they got more tickets than ever before in the pre-sale info which must've helped too. No one can see the future with these things but if I was one of the ones who gambled on GA, thinking the seat odds would drop like the 2016 tour I would be kicking myself for not picking BA.

ajflicker

ajflicker said:

givnfly said:

Seeing how this is playing out I am regretting picking best available since I would've been perfectly fine with seats.  If you pick BA the first choice is GA, if you lose that then automatically your 2nd choice would be Seats for that show.  So if someone just did seats as their first choice, they would get the tix before you.  I think that might be what is happening to some people losing tix when they picked BA for the shows that are supposedly 99%.  That is the only thing that makes sense to me.  
I only went for NYC.  Tomorrow is gonna be a blast haha.

Not necessarily. The people who picked BA on #1 priority and didn't win GA spilled into the draw for reserve seats and there was more than enough seats for BA and RS hence some people getting RS on pick #2 or #3. BA and RS were the same pick this tour because seats are assigned by priority. Except for BAL and MSG. Pearl Jam said they got more tickets than ever before in the pre-sale info which must've helped too. No one can see the future with these things but if I was one of the ones who gambled on GA, thinking the seat odds would drop like the 2016 tour I would be kicking myself for not picking BA.

teskeinc

Maybe BA and GA were group together when they did the draw because that was best available?

Hagrid7575

I just assumed that selecting BA was the way to go because I don’t particularly care where I am in the barn, just so long as I’m in the barn.

i selected MSG and Nashville and am now bracing myself for being shut out in both because of this.

shouldve just picked seats to improve chances I guess.

Dizzle

For what it’s worth, here’s my understanding of the process:

1. You are selected randomly and considered if the show is your 1st priority selection.
2. You get exactly what you prefer, if available, when GA or RES selection is made. Denied if your selection is sold out in that quantity.
3. If BA selection is made, you get exactly what is available at that time, with GA first priority, then RES. You’ll only be denied if both areas are sold out in your selected quantity.
4. The whole process is then repeated, if any tickets are left, for those who do not yet have tickets and have the show as a 2nd priority selection. Then 3rd, 4th, and so on.

RE4790

Dizzle said:

For what it’s worth, here’s my understanding of the process:

1. You are selected randomly and considered if the show is your 1st priority selection.
2. You get exactly what you prefer, if available, when GA or RES selection is made. Denied if your selection is sold out in that quantity.
3. If BA selection is made, you get exactly what is available at that time, with GA first priority, then RES. You’ll only be denied if both areas are sold out in your selected quantity.
4. The whole process is then repeated, if any tickets are left, for those who do not yet have tickets and have the show as a 2nd priority selection. Then 3rd, 4th, and so on.

This is what I assumed as well... as that’s how BA works outside the lotto.  I guess we will find out today 

RoleModelsinBlood31

RE4790 said:

Dizzle said:

For what it’s worth, here’s my understanding of the process:

1. You are selected randomly and considered if the show is your 1st priority selection.
2. You get exactly what you prefer, if available, when GA or RES selection is made. Denied if your selection is sold out in that quantity.
3. If BA selection is made, you get exactly what is available at that time, with GA first priority, then RES. You’ll only be denied if both areas are sold out in your selected quantity.
4. The whole process is then repeated, if any tickets are left, for those who do not yet have tickets and have the show as a 2nd priority selection. Then 3rd, 4th, and so on.

This is what I assumed as well... as that’s how BA works outside the lotto.  I guess we will find out today 

That’s definitely how we all thought it worked but it’s not right.  Lots of folks are striking out with BA as their first choice while many are getting the same show with their 5th or 6th pick in some cases.

incidental immortality

Dizzle said:

For what it’s worth, here’s my understanding of the process:

1. You are selected randomly and considered if the show is your 1st priority selection.
2. You get exactly what you prefer, if available, when GA or RES selection is made. Denied if your selection is sold out in that quantity.
3. If BA selection is made, you get exactly what is available at that time, with GA first priority, then RES. You’ll only be denied if both areas are sold out in your selected quantity.
4. The whole process is then repeated, if any tickets are left, for those who do not yet have tickets and have the show as a 2nd priority selection. Then 3rd, 4th, and so on.

Yes. I believe they take all of the 1st priority pool at the same time (BA, GA, and reserved). Names are chosen and assigned tickets according to their preference. This is different from past lotteries where they would fill GA first. 

I think that this really changed the odds took and fooled a lot of people. In the past there were a lot of wasted GA picks. Some people would enter GA as their second, third, or forth picks. Those picks were unlikely to hit. So if you had GA as #1 you actually had a much better chance than the tool predicted. 

Now it’s the opposite. People get a chance at GA without having to risk losing reserved. That’s going to make the odds took a lot more accurate.  Those who hit GA with low odds in the past will see the same odds and wonder why they didn’t win. 

rvapete

Lerxst1992 said:

rvapete said:

To me that's how it should be. Best Available shouldn't be 1 and 1A

but this process has rules that were communicated before we applied. And those rules clearly state the priority is assigned on a PER SHOW basis. So 1 and 1a is exactly the way it should be

” Step 6. If you selected 2 or more shows, you can prioritize your shows by dragging and dropping them into the order you wish.”

For me that has huge legal issues. It limits the opportunity ADA seating folks have of winning tickets lower than 99% RES while a BA entry would give you 2 shots. BA being priority #1 and #2 would give the ADA person the same priority possibilities for RES at a different venue of your RES backup applying BA 

Lerxst1992

incidental immortality said:

Dizzle said:

For what it’s worth, here’s my understanding of the process:

1. You are selected randomly and considered if the show is your 1st priority selection.
2. You get exactly what you prefer, if available, when GA or RES selection is made. Denied if your selection is sold out in that quantity.
3. If BA selection is made, you get exactly what is available at that time, with GA first priority, then RES. You’ll only be denied if both areas are sold out in your selected quantity.
4. The whole process is then repeated, if any tickets are left, for those who do not yet have tickets and have the show as a 2nd priority selection. Then 3rd, 4th, and so on.

Yes. I believe they take all of the 1st priority pool at the same time (BA, GA, and reserved). Names are chosen and assigned tickets according to their preference. This is different from past lotteries where they would fill GA first. 

I think that this really changed the odds took and fooled a lot of people. In the past there were a lot of wasted GA picks. Some people would enter GA as their second, third, or forth picks. Those picks were unlikely to hit. So if you had GA as #1 you actually had a much better chance than the tool predicted. 

Now it’s the opposite. People get a chance at GA without having to risk losing reserved. That’s going to make the odds took a lot more accurate.  Those who hit GA with low odds in the past will see the same odds and wonder why they didn’t win. 

But what allegedly is occurring is fans picking BA with a first pick are losing out to fans picking RES with lower priority picks.

Transparency from the club would be helpful here. If tickets are denied due to a processing issue (cc, name mismatch, etc) is should say processing issue and not attribute the loss to high demand. For 99% shows, this is an absurd explanation.

The club should disclose how many rounds it took to fill each category. So fans getting shut out with their first pick would have the transparency needed if the club went to round 2 to fill the shows.

fans in NY and Balt are screwed. Since these shows are much lower than 99% there will be no way to determine if their first picks were treated accurately.

edit, yes we will be able to tell. Fans losing on first pick to fans winning with second show pick. It will be determinable. Me bad.