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Tenclub not answering emails (??)

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    treestrees Columbus OHIO Posts: 1,816
    I got email.......... It was a quick turn around ,are you sure your email is going to the right place?sc


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    on2legson2legs Standing in the Jersey rain… Posts: 14,471
    PJ_Soul said:
    Spiritual_Chaos said:
    on2legs said:
    Spiritual_Chaos said:
    Matts3221 said:

    That was a little snide , I will say though if I went into a bank and said I am a paying customer I need to know how much money you keep in your vault. That would not be a valid question. 

    So if about merch , refund , issues yeah they should reply.

    If you are just reaching out to bug them about something out of their control or something they cannot release ( future tour dates ect ) then no you are not owed a response.

    I object to your characterization of me as someone who would email tenclub and demand to know unannounced tour dates.
    Is there anyway you can switch this discussion to a poll so we can vote?
    Why do everyone keep mocking me on this board... I'm trying to keep it alive.
    I'm pretty sure people are enjoying your presence - it's just friendly teasing, not mocking! Everyone knows you create some of the best posts, especially the poll ones.
    And the best videos!
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    brianluxbrianlux Moving through All Kinds of Terrain. Posts: 40,773
    trees said:
    I got email.......... It was a quick turn around ,are you sure your email is going to the right place?sc
    Same here, not that long ago.  And a nice friendly reply it was, in fact.
    “The fear of death follows from the fear of life. A man [or woman] who lives fully is prepared to die at any time.”
    Variously credited to Mark Twain or Edward Abbey.













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    Spiritual_ChaosSpiritual_Chaos Posts: 29,149
    trees said:
    I got email.......... It was a quick turn around ,are you sure your email is going to the right place?sc
    Will doublecheck that
    "Mostly I think that people react sensitively because they know you’ve got a point"
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    Santos L. HalperSantos L. Halper Posts: 1,753
    Spiritual_Chaos said:
    trees said:
    I got email.......... It was a quick turn around ,are you sure your email is going to the right place?sc
    Will doublecheck that
    Hi,
    Poster was not avail in EU store at time of purchase. It is now. Situations change. 
    Your shipping was refunded 3/11/19.
    10c
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    Spiritual_ChaosSpiritual_Chaos Posts: 29,149
    Santos L. Halper said:
    Spiritual_Chaos said:
    trees said:
    I got email.......... It was a quick turn around ,are you sure your email is going to the right place?sc
    Will doublecheck that
    Hi,
    Poster was not avail in EU store at time of purchase. It is now. Situations change. 
    Your shipping was refunded 3/11/19.
    10c
    Ah ok. Thank you!
    "Mostly I think that people react sensitively because they know you’ve got a point"
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    PureandEasyPureandEasy Posts: 5,779
    I have always found they reply to inquiries very quickly.  If I sent an email to the wrong 10club location, it's been rerouted and responded to by the appropriate department. I often wonder if these people ever take a vacation, that's how timely their responses have been. 

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