We must have a better system to deal with 10c ticket exchanges / refunds

Get_Right

It is not complicated. No refunds. No transfers. Don't like it don't buy. Caveat Emptor. The 10C went out of their way to explain it one more time for these shows.

The idea behind this policy is not to screw you out of money but to make sure the seats get filled by 10C members that CAN GO TO THE CONCERT.  By hedging you deny tickets to someone that can go and the 10c is not down with that.  It has nothing to do with how easy it may be to transfer tickets.

Emergencies come up, life happens.  But is it worth the price of 10C tickets to deal with life?  I think so.  If you cant afford to lose the money then don't buy the tickets!

PJ_Soul

PJNB said:

PJ_Soul said:

PJNB said:

I would have killed to have been at that Denver show. Any fucking seat in the house please with Shaq in front of me. That is a killer boot. 

I get this thinking - I am simply a strong believer in tiered pricing.

Does that really only apply to the Home and Away shows though for NA? I think most of their arena shows the prices are the same for all seats in the house no? It does suck for me with a high number in Fenway paying the same as the front row but I am in the building and not paying second hand prices. 

No, it doesn't only apply for this year's NA shows. The prices are always the same no matter where the seats are (and seats cost the same as the pit too), and I've heard lots of people report that their 10C seats sucked.

PJNB

PJ_Soul said:

PJNB said:

PJ_Soul said:

PJNB said:

I would have killed to have been at that Denver show. Any fucking seat in the house please with Shaq in front of me. That is a killer boot. 

I get this thinking - I am simply a strong believer in tiered pricing.

Does that really only apply to the Home and Away shows though for NA? I think most of their arena shows the prices are the same for all seats in the house no? It does suck for me with a high number in Fenway paying the same as the front row but I am in the building and not paying second hand prices. 

No, it doesn't only apply for this year's NA shows. The prices are always the same no matter where the seats are (and seats cost the same as the pit too), and I've heard lots of people report that their 10C seats sucked.

Ya I get that the high number seats as myself get shitty seats but we are still in the building. I was just saying about the tiered pricing that I think most shows in NA have the same price for the public sale throughout the venue. With the ballpark shows they actually have different tiered price levels so it does hurt that I may be in the noise bleeds at front seat prices but once again I am in the building. Also I believe GA was more in price by a little bit. 

JOEJOEJOE

lolobugg said:

tl238413 said:

What’s the better system....

Paying over face value (free market) for a ticket where you know the ticket location and you know you’re going to walk into the concert once the money changes hands ...

Or buying a ticket from 10 club...months in advance, no clue where you’ll be seated and unable to sell, much less give away, the these tickets if you need to...

for me......... it would be 10club without doubt. have good seniority.

I agree with the distinguished gentleman from the Blue Ridge Mountains!

on2legs

I was supposed to go on a class trip to the Statue of Liberty in 3rd grade but I had the chicken pox and couldn’t go.  My grammar school offered no refund and did not allow me to exchange my ticket with another student who could have gone in my place. I had put a lot of planning into this trip. My mom got me some cool snacks and I had a can of soda that I wrapped in tin foil to keep it cold. I wrote a letter to my principal letting her know the system was unacceptable and needed to be changed. 

RP112579

on2legs said:

I was supposed to go on a class trip to the Statue of Liberty in 3rd grade but I had the chicken pox and couldn’t go.  My grammar school offered no refund and did not allow me to exchange my ticket with another student who could have gone in my place. I had put a lot of planning into this trip. My mom got me some cool snacks and I had a can of soda that I wrapped in tin foil to keep it cold. I wrote a letter to my principal letting her know the system was unacceptable and needed to be changed. 

deadendp

on2legs said:

I was supposed to go on a class trip to the Statue of Liberty in 3rd grade but I had the chicken pox and couldn’t go.  My grammar school offered no refund and did not allow me to exchange my ticket with another student who could have gone in my place. I had put a lot of planning into this trip. My mom got me some cool snacks and I had a can of soda that I wrapped in tin foil to keep it cold. I wrote a letter to my principal letting her know the system was unacceptable and needed to be changed. 

Extra points for the use of "tin foil."

on2legs

deadendp said:

on2legs said:

I was supposed to go on a class trip to the Statue of Liberty in 3rd grade but I had the chicken pox and couldn’t go.  My grammar school offered no refund and did not allow me to exchange my ticket with another student who could have gone in my place. I had put a lot of planning into this trip. My mom got me some cool snacks and I had a can of soda that I wrapped in tin foil to keep it cold. I wrote a letter to my principal letting her know the system was unacceptable and needed to be changed. 

Extra points for the use of "tin foil."

The use of tin foil on a can of soda in the fridge automatically signals to everyone else in the family: hands off... this soda is for a class trip!

deadendp

^^ Don't forget the layer of paper towel in between for insulation!  

Zod

tl238413 said:

At least with Ticketmaster you could see what you were buying beforehand and you could give the tickets away!!!



This system sucks and Pearl Jam, if you think you’re better than Ticketmaster with this approach, you are sadly mistaken. 

You know a big a part of the reason you got shitty behind the stage tickets was because people can sell the tickets bought from TM right?   Scalpers scoop them all up, which makes it difficult for fans to get good tickets.  The whole reason you're angry is because of that.   Yet you condone that system saying its better.

I've been to hundreds of concerts over the past 20 years (PJ and otherwise).   There's only been a handful of shows I had to ditch because if illness, emergency, or an exam.   I'd glady eat a pair every 4 or 5 years, to keep tickets out of the hands of resellers.

I'm perfectly happy with the way 10c is doing things (Except for the fact I'd like a hard copy ticket for my collection).   It has a huge impact on scalping, and is keeps other members from gaming the system.    I feel I'm pretty level in my arguments, and have criticized the 10c where I thought it was due.   The current process of getting all the best tickets and making it a pain in the ass to sell/trade them.  I love it and I'm all for it.

sk8nshoot1

The only issue I have with the system is that the 10 Club sells the tickets too far in advance...  6 to 7 months is too long.  3 months would be fine.  Other bands do this too, it's become an issue as far as I'm concerned and at 57 y/o I hope I make it to the shows instead of a pine box...  LOL   

Zod

yah, but the long heads up time goes both ways.   PJ doesn't tour much, so more people have to travel to see pj, than pj travels to see them.   Most people have jobs and need to book time off to do something like that.   Thus the lead time lets them book that time off before someone else beats them to it.

tl238413

Very interesting to read back through this thread and hear folks rigidly defend the current system because without it things would spiral out of control and scalpers would rule the earth. Change and going against the current system would be a fiasco. “Keep on Rockin’ in the Free World” ...but be careful you obey all the rules while you’re down in that mosh pit.

10Club is a multimillion dollar business for one of the most successful bands on the planet. Not allowing members to give away their tickets or sell them to other members for face value when “life comes up” is a disservice to the community and against the very spirit of why we were drawn to the music to begin with...

PJNB

tl238413 said:

Very interesting to read back through this thread and hear folks rigidly defend the current system because without it things would spiral out of control and scalpers would rule the earth. Change and going against the current system would be a fiasco. “Keep on Rockin’ in the Free World” ...but be careful you obey all the rules while you’re down in that mosh pit.

10Club is a multimillion dollar business for one of the most successful bands on the planet. Not allowing members to give away their tickets or sell them to other members for face value when “life comes up” is a disservice to the community and against the very spirit of why we were drawn to the music to begin with...

Still waiting on your suggestion on how you get around people putting in for every show and then cancelling the ones they can no longer make because "life" got in the way. I have a feeling you would be the first person on here complaining about the odds down to single digits and not getting tickets when the draw happens when people flood their picks on every show. Face it people would abuse the system. The way it is is not perfect but it does protect us all from scalpers and people being greedy. 

on2legs

tl238413 said:

Very interesting to read back through this thread and hear folks rigidly defend the current system because without it things would spiral out of control and scalpers would rule the earth. Change and going against the current system would be a fiasco. “Keep on Rockin’ in the Free World” ...but be careful you obey all the rules while you’re down in that mosh pit.

10Club is a multimillion dollar business for one of the most successful bands on the planet. Not allowing members to give away their tickets or sell them to other members for face value when “life comes up” is a disservice to the community and against the very spirit of why we were drawn to the music to begin with...

It’s not just the current system.  It’s really been the only system they’ve had over the years.  Other than back in the day you were limited to buying two seats to one show per tour.  So your argument that somehow success has made them less responsive to fans doesn’t really hold water.  It’s kinda always been this way.  And it’s been that way to deter scalpers and help fans.  

mookieblalock

tl238413 said:

 Not allowing members to give away their tickets or sell them to other members for face value when “life comes up” is a disservice to the community and against the very spirit of why we were drawn to the music to begin with...

Actually, Ten Club DOES allow you to give your tickets away; just not to a person of your choosing. Seems your problem is not being able to hand select who the tickets go to??

MayDay10

They purposely made the system more restrictive this round due to rampant abuse... and there was only a small breach.  People were spamming the lotteries with buddies, spouses, significant others, etc (many of whom would not have an account unless this member served as a "marshall" for it for lottery leverage) in order to maximize chances.  Many were holding extra pairs out of the lottery for multiple shows and would simply trade those pairs for other shows... while many people who did the lottery straight up were locked out.  I'm sure in other places on the internet, people were flipping pairs into coveted merch or above face cash.

It was getting worse as more people figured it out since the lottery and separated GA section was instituted.  People would use their good 10c numbers to go for prime reserves seats, while newer "accounts" or the poor 10c#s of a group would go directly for GA.  It got to the point in 2015 where it was comical.  The GTF sub forum was filled from the top down with "2 GA for show X, looking for 2 GA to show Y".  You also had people swapping reserved, but only for a comparable #.  People really shouldn't have "extra pairs" of 10c tickets to shows.  The system was broke (and this was still a restrictive system).

Now, putting tickets on an app and only allowing transfer of 1 ticket to someone has restricted people from swapping (or selling) "extra pairs".  

A less restrictive system where they allowed anyone to transfer tickets would swing the doors open to the wild west for 10c tickets, and they would be difficult to obtain without a lot of up front money or extreme luck.



I would make a few more changes.  I would put GA and Reserved all in 1 pool (along with an option to opt out of GA).  Lottery is for tickets, and you do not know if you got GA until just before the show.  For GA line, queue up a couple hours before the show only, and do the Springsteen thing.  I also wouldn't mind ticketless entry with a credit card, but it seems they are going this route with the app.

Get_Right

mookieblalock said:

tl238413 said:

 Not allowing members to give away their tickets or sell them to other members for face value when “life comes up” is a disservice to the community and against the very spirit of why we were drawn to the music to begin with...

Actually, Ten Club DOES allow you to give your tickets away; just not to a person of your choosing. Seems your problem is not being able to hand select who the tickets go to??

I have heard the 10 C gives unused tickets away but have never actually met anyone that got tickets this way.You could probably do an entire tour on donated tickets.

moemoe6434

It does make me chuckle a bit when people with more than one memberships win multiples and can’t transfer though.

While I like the waiting list idea, but it will just further enable those in the paragraph above.  They would have nothing to lose by obtaining more memberships for more chances to win, fully knowing they can get rid of any duplicates.

WindowPaine

so rules are posted, emailed, etc. 

people buy tickets knowing these rules.

life happens. people complain and say rules aren't fair or good enough or etc.

hmmm...