TEN CLUB UK/EU STORE!
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BREXIT has nothing to do with shipping rates,,,NOTHING
i order 3 kilos stuff 2 days ago from uk...shipping was 27 euros with tracking number.
shipping cost has to do with what shipping company charges,thats all.
a friend from uk said to me to order the vault and ship it tp me from her house.
the shipping cost for the vault,5lbs aka 2.3 kilos is 22 euros with tracking ,in other words 30 euros cheaper than pj uk shop
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”0 -
10c should notice something is not right, if also Dimi is not buying their arguments. ;-)0
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dimitrispearljam said:BREXIT has nothing to do with shipping rates,,,NOTHING
i order 3 kilos stuff 2 days ago from uk...shipping was 27 euros with tracking number.
shipping cost has to do with what shipping company charges,thats all.
a friend from uk said to me to order the vault and ship it tp me from her house.
the shipping cost for the vault,5lbs aka 2.3 kilos is 22 euros with tracking ,in other words 30 euros cheaper than pj uk shop
... yeah. Because they do not ship from UK or Europe. They ship from the US.
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Well if they dont sort out this shipping cost from UK to other places in Europe then I guess I might purchase some extras. £3.99 is ridiculously cheap within the UK. The cheapest signed for 2nd class delivery of a small parcel (standard lp) within the UK is £4.10. This is going to be heavier so would be quite a bit more. Most artists stores would charge anywhere between £3.99 and £7.99.0
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raoulduke881 said:dimitrispearljam said:BREXIT has nothing to do with shipping rates,,,NOTHING
i order 3 kilos stuff 2 days ago from uk...shipping was 27 euros with tracking number.
shipping cost has to do with what shipping company charges,thats all.
a friend from uk said to me to order the vault and ship it tp me from her house.
the shipping cost for the vault,5lbs aka 2.3 kilos is 22 euros with tracking ,in other words 30 euros cheaper than pj uk shop
... yeah. Because they do not ship from UK or Europe. They ship from the US.0 -
axeljohan said:I think 10c is only talking about shipping from the 10c-store. That why they say in their initial answer: „BTW, the vault is also available from the EU-Store, please address any questions about their shipping to musicglue“.
The fact is that they know that shipping rates UK to EU are high because of brexit, and they can't and do not want to sort things out.
I'm furious.Post edited by raoulduke881 on0 -
Another piece of detective work:
“our“ answer was also sent to people complaining about shipping from 10c-store to Canada. So I think they sent this answer to anyone complaining about shipping costs, no matter from the Euro-Store or the 10c-Store.0 -
agree. a simple copy paste reply that didn't look deeper on the matter. yet, i am still waiting for them to answer my two questions.
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raoulduke881 said:dimitrispearljam said:BREXIT has nothing to do with shipping rates,,,NOTHING
i order 3 kilos stuff 2 days ago from uk...shipping was 27 euros with tracking number.
shipping cost has to do with what shipping company charges,thats all.
a friend from uk said to me to order the vault and ship it tp me from her house.
the shipping cost for the vault,5lbs aka 2.3 kilos is 22 euros with tracking ,in other words 30 euros cheaper than pj uk shop
... yeah. Because they do not ship from UK or Europe. They ship from the US."...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”0 -
raoulduke881 said:dimitrispearljam said:BREXIT has nothing to do with shipping rates,,,NOTHING
i order 3 kilos stuff 2 days ago from uk...shipping was 27 euros with tracking number.
shipping cost has to do with what shipping company charges,thats all.
a friend from uk said to me to order the vault and ship it tp me from her house.
the shipping cost for the vault,5lbs aka 2.3 kilos is 22 euros with tracking ,in other words 30 euros cheaper than pj uk shop
... yeah. Because they do not ship from UK or Europe. They ship from the US."Mostly I think that people react sensitively because they know you’ve got a point"0 -
Well folks: i just cancelled my 10C auto renewal.
Why? Because behind 10C merch desk sits at least one person that does not deserve to do the job they do.
"have an absolutely fantastic day" is the treatment i've been reserved for unmsking the lies i've been told.
Post edited by raoulduke881 on0 -
raoulduke881 said:Well folks: i just cancelled my 10C auto renewal.
Why? Because behind 10C merch desk sits at least one person that does not deserve to do the job they do.
"have an absolutely fantastic day" is the treatment i've been reserved for unmsking the lies i've been told."Mostly I think that people react sensitively because they know you’ve got a point"0 -
raoulduke881 said:Well folks: i just cancelled my 10C auto renewal.
Why? Because behind 10C merch desk sits at least one person that does not deserve to do the job they do.
"have an absolutely fantastic day" is the treatment i've been reserved for unmsking the lies i've been told.2012 – Manchester II
2014 – Amsterdam I & II, Gdynia, Leeds, Milton Keynes
2016 – Wrigley I & II
2017 – Amsterdam III [EV]
2018 – London I, Padova, Rome, Prague, Krakow, Berlin, Barcelona, Madrid, Wrigley I & II
2019 – Dublin [EV]
2022 – Copenhagen, Hyde Park I, St. Louis
2023 – Chicago I & II
2024 – Dublin, Manchester, Wrigley I & II, NYC I & II, Melbourne I & II, Sydney I & II0 -
Do we think Ten Club know how terrible the membership has been for the last while and they're desperately trying to pretend everything is fine or is it that they actually don't care?I hate the thoughts of cancelling my membership, but considering PJ haven't been to Ireland in 10 years it's wasted re: tickets (I've gone to the UK a few times to see them but that's just not a financial option anymore). The Christmas single is gone. The t-shirt is fine. The only reason I keep the membership at the moment is for the vault vinyl but considering how this vault debacle has played out, that's a ludicrous decision. It's not hard to make good decisions for your fans. Even the live stream for €15 is ridiculous. I will gladly pay to see a band online, I paid just €10 to see Electric Six do a live gig on Friday, they streamed in to my home and in November they'll send on the video and mp3. A brilliant idea and an easy enough one to do. If a band like E6 can do something creative like that, there's no reason PJ can't. Instead they give us a show from 4 years ago and charge us for it.0
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You don't even need to be a member to order the Vault Vinyl
Just go to https://pearljam.probitymerch.com/ . Order up to six copies and pay for them. By the way - postage for six copies is "only" 75 euros. That's a bargain compared to 52 euros for one.225xxx - 6/28/00, 10/20/01, 10/22/01, 9/11/06, 9/22/06, 9/23/06, 6/18/07, 6/26/07, 8/15/09, 6/25/10, 6/30/10, 7/4/12, 7/5/12, 7/7/12, 7/10/12, 6/26/14, 6/28/14, 7/3/18, 7/5/180 -
i'm still furious with 10C: i've never been treated with such an arrogance by someone that represents an official fan club.
thanks to an employee's arrogance they lost a loyal customer: 10C will never see a single cent coming from my wallet again.Post edited by raoulduke881 on0 -
raoulduke881 said:i'm still furious with 10C: i've never been treated with such an arrogance by someone that represents an official fan club.
thanks to an employee's arrogance they lost a loyal customer: 10C will never see a single cent coming from my wallet again.
The fans have a legitimate gripe about the shipping but your email to them was argumentative and snarky not to mention the use of all caps. It’s al little disingenuous for you to complain about their sarcasm and dismiss your own lack of civility.1996: Randall's Island 2 1998: East Rutherford | MSG 1 & 2 2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel 2005: Atlantic City 1 2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 (#25) | Newark (EV) 2009: Philadelphia 1, 2 & 4 2010: Newark | MSG 1 & 2 2011: Toronto 1 2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore 2015: Central Park 2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD) 2017: Brooklyn (RnR HOF) 2020: MSG | Asbury Park 2021: Asbury Park 2022: MSG | Camden | Nashville 2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore 2025: Raleigh0 -
my lack of civility?what about the copy pasted replies other members got for complaining about the same issue?what about the lies i've been told since the beginning? (it's brexit fault / we ship from the us)yes. i was snarky. yes, i used caps. but their first reply was like "yes, dude, whatever. we don't care."that's outrageous.instead of the world postal congress tale and the insulting The Vault is also available at our UK/EU store, something like "yes, aware of this situation but there is little to nothing we can do about, we're sorry" would've been much more appopriate and appreciated.who lacked civility?
Post edited by raoulduke881 on0 -
raoulduke881 said:my lack of civility?what about the copy pasted replies other members got for complaining about the same issue?what about the lies i've been told since the beginning? (it's brexit fault / we ship from the us)yes. i was snarky. yes, i used caps. but their first reply was like "yes, dude, whatever. we don't care."that's outrageous.instead of the world postal congress tale and the insulting The Vault is also available at our UK/EU store, something like "yes, aware of this situation but there is little to nothing we can do about, we're sorry" would've been much more appopriate and appreciated.who lacked civility?1996: Randall's Island 2 1998: East Rutherford | MSG 1 & 2 2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel 2005: Atlantic City 1 2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 (#25) | Newark (EV) 2009: Philadelphia 1, 2 & 4 2010: Newark | MSG 1 & 2 2011: Toronto 1 2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore 2015: Central Park 2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD) 2017: Brooklyn (RnR HOF) 2020: MSG | Asbury Park 2021: Asbury Park 2022: MSG | Camden | Nashville 2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore 2025: Raleigh0
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You can argue whether @raoulduke881 reply was too snarky but the initial answer from 10c is not very professional.@raoulduke881 like me asked specifically about shipping costs from the EU-store. Their answer was clearly focusing on shipping from the 10c-US-store. And it is a little bit frustrating if you get an answer which includes „did you see that we sell this item also from the EU-store?“ when you asked them about the high shipping FROM THE EU-STORE!
Sorry for the caps ;-)Post edited by axeljohan on0
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