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Need Advice: Vinyl Damaged in Shipping

rhpot1991rhpot1991 Posts: 151
in Lost Dogs
Purchased from a fellow 10c'er on here. Packing was insufficient and the box was partially crushed in transit. One has light damage, another has a tear at the crease, another has a dent in the corner and two rips on the bottom. The vinyl itself looks to be undamaged. This damage wasn't present in initial photos from the seller.

The seller insured with USPS, for less than the purchase price though. Additionally I purchased with PayPal using goods & services, so we both have some level of protection here.

What step should I take now? They clearly still have some value, but not what I paid for them. I'd also like to make sure I don't screw the fellow 10c seller in the process here.
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Comments

  • scurtisscurtis Posts: 2,460
    Contact them and ask for some money back....
    "Born on third, thinks he got a triple."
  • Dr. DelightDr. Delight Posts: 11,210
    The crushed box isnt on the seller unless they shipped it in tissue paper. Did they ship it in a regular lp mailer?
    And so you see, I have come to doubt
    All that I once held as true
    I stand alone without beliefs
    The only truth I know is you.
  • rhpot1991rhpot1991 Posts: 151
    Larger Amazon box with the 3 LPs floating loose in there. Two were in plastic sleeves that they came with. Only packing material was a single paper packing sheet which Amazon uses. Some air bubbles or LP mailers and they would have survived. Still I agree box shouldn't have been crushed to begin with.
  • Dr. DelightDr. Delight Posts: 11,210
    rhpot1991 said:

    Larger Amazon box with the 3 LPs floating loose in there. Two were in plastic sleeves that they came with. Only packing material was a single paper packing sheet which Amazon uses. Some air bubbles or LP mailers and they would have survived. Still I agree box shouldn't have been crushed to begin with.

    Like a regular shipping box??? Yeah, thats no good.
    And so you see, I have come to doubt
    All that I once held as true
    I stand alone without beliefs
    The only truth I know is you.
  • 2-feign-reluctance2-feign-reluctance TigerTown, USA Posts: 23,345
    People, pack your shit up properly!!! Asking hundreds of dollars for these records & not packing them correctly is fucking bollocks! Arrrrrrrrrgggghh!!!!
    www.cluthelee.com
  • 2-feign-reluctance2-feign-reluctance TigerTown, USA Posts: 23,345
    For those of you out there with vinyl for sale on this board. Read carefully.

    https://blog.discogs.com/ship-it-a-guide-for-proper-packaging-of-lp-s/
    www.cluthelee.com
  • 2-feign-reluctance2-feign-reluctance TigerTown, USA Posts: 23,345
    scurtis said:

    Contact them and ask for some money back....

    This is my vote OP.
    www.cluthelee.com
  • buck502000buck502000 Birthplace of GIBSON guitar Posts: 8,951
    the person who shipped should be able to contact USPS to recoup some of the money.....
  • AmishGuy91AmishGuy91 Posts: 834
    buyers can file claims with USPS now too, easier than relying on someone else
  • Dr. DelightDr. Delight Posts: 11,210
    2-feign-reluctance said:

    For those of you out there with vinyl for sale on this board. Read carefully.

    https://blog.discogs.com/ship-it-a-guide-for-proper-packaging-of-lp-s/

    Im all for that except I reuse mailers when possible. If its in good shape, looks sturdy and in tact, it's getting used again.
    And so you see, I have come to doubt
    All that I once held as true
    I stand alone without beliefs
    The only truth I know is you.
  • buck502000buck502000 Birthplace of GIBSON guitar Posts: 8,951
    Yes - re-using mailer built for shipping records is a good practice. Save those boxes and buy some shipping tape!!!!
  • rhpot1991rhpot1991 Posts: 151
    I've been saving mailers and Amazon vinyl boxes for future shipping needs.
  • 2-feign-reluctance2-feign-reluctance TigerTown, USA Posts: 23,345
    I picked up 100 sturdy LP mailers off Amazon for $15 last summer.
    www.cluthelee.com
  • statchwecstatchwec Des Moines, IA Posts: 23
    I don't understand why people ship things so poorly. If you sell something for $1, or $1000, package it properly. And use common sense.
  • shetellsherselfshetellsherself New Jersey Posts: 8,835
    I have a corner of my basement reserved for empty vinyl shipping boxes, bubble wrap and empty poster tubes too just waiting for me to need to ship something to someone else. That pile just keeps getting bigger and hubby is starting to question why. :i_dunno:
    5/3/92 Omaha, NE
    6/19/95 Red Rocks
    9/11/98 MSG
    11/19/12 EV solo Tulsa
    7/19/13 Wrigley 10/19/13 Brooklyn 2 10/21/13 Philly 1 10/22/13 Philly 2 10/25/13 Hartford
    10/08/14 Tulsa 10/09/14 Lincoln
    9/26/15 NYC Global Citizen
    4/16/16 Greenville 4/28/16 Philly 1 4/29/16 Philly 2 5/1/16 MSG 1 5/2/16 MSG 2 8/7/16 Fenway 2 8/20/16 Wrigley 1
    4/7/17 RRHOF New York City
    9/2/18 Fenway 1 9/4/2018 Fenway 2
    9/18/21 Asbury Park
    2/4/22 EV Earthlings NYC 2/6/22 EV Earthlings Newark 9/11/22 MSG 9/14/22 Camden
    9/3/24 MSG 1 9/4/24 MSG 2 9/7/24 Philly 1 9/9/24 Philly 2
  • rhpot1991rhpot1991 Posts: 151
    Can't file a claim online via USPS, guess I'll visit a post office tomorrow. Seller is in Canada so that might complicate things.
  • Massara133Massara133 Stettler AB Canada Posts: 431
    shetellsherself said:

    I have a corner of my basement reserved for empty vinyl shipping boxes, bubble wrap and empty poster tubes too just waiting for me to need to ship something to someone else. That pile just keeps getting bigger and hubby is starting to question why. :i_dunno:

    Haha, me too. I guess we import more than we export.
    10
  • Enmity GaugedEnmity Gauged Posts: 235
    A friend bought me 4 Fenway posters and shipped them in a tube. The tube was punctured, and all had some damage. Unfortunately, he didn't get enough insurance. I ended up with $50 from USPS.
    8/25/98 Pittsburgh
    9/5/00 Pittsburgh
    4/26/03 Pittsburgh
    6/23/06 Pittsburgh
    10/11/13 Pittsburgh
    9/26/15 Global Citizen Festival - New York
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  • PP193448PP193448 Here Posts: 4,282
    Damn Canadians!!! Can't trust some of those people... :lol: Just kidding
    2006 Clev,Pitt; 2008 NY MSGx2; 2010 Columbus; 2012 Missoula; 2013 Phoenix,Vancouver,Seattle; 2014 Cincy; 2016 Lex, Wrigley 1&2; 2018 Wrigley 1&2; 2022 Louisville
  • andyfarrimondandyfarrimond Posts: 1,974
    Massara133 said:

    shetellsherself said:

    I have a corner of my basement reserved for empty vinyl shipping boxes, bubble wrap and empty poster tubes too just waiting for me to need to ship something to someone else. That pile just keeps getting bigger and hubby is starting to question why. :i_dunno:

    Haha, me too. I guess we import more than we export.
    Me too, my wife hates it! :hushed:
  • tempo_n_groovetempo_n_groove Posts: 40,560
    Massara133 said:

    shetellsherself said:

    I have a corner of my basement reserved for empty vinyl shipping boxes, bubble wrap and empty poster tubes too just waiting for me to need to ship something to someone else. That pile just keeps getting bigger and hubby is starting to question why. :i_dunno:

    Haha, me too. I guess we import more than we export.
    This should ALWAYS be the case. I too have a little nook with vinyl boxes and bubble wrap.

    I've even gone so far as to place mailer inside of mailer to maximize space.
  • rbrum7rbrum7 Posts: 983
    Just curious...What were the records?
    Cleveland, OH - 8/26/98
    Cleveland, OH - 4/25/03
    Cleveland, OH - 5/20/06
    Cleveland, OH - 5/9/10
    (EV Solo) Detroit, MI - 6/26/11
    East Troy, WI - 9/3/11
    East Troy, WI - 9/4/11
    Chicago, IL - 7/19/13
    Shitsburgh, PA - 10/11/13
    Los Angeles, CA - 11/23/13
    Los Angeles, CA - 11/23/13
    Detroit, MI - 10/16/14
    Lexington, KY - 4/26/16
    Manchester, TN - 6/11/16
    Chicago, IL - 8/18/18
    Chicago, IL - 8/20/18
    (EV Solo) Tempe, AZ - 3/2/19
    Los Angeles, CA - 4/15/20 (Canceled)
    Los Angeles, CA - 4/16/20 (Canceled)
    Indianapolis, IN - 9/10/23 (Canceled)
    Indianapolis, IN - 8/26/24
  • Wma31394Wma31394 Posts: 3,045
    Call the cops
    "Going where the water tastes like wine!"
  • RobbyD462RobbyD462 Victoria BC Posts: 4,812
    edited September 2016
    Ship stuff the way you expect to receive it.
    All my packages are bulletproof and I'm Canadian lol
    When a record is open I take it out of the jacket when shipping to prevent seam splits and damage.
    -Seattle,Wash-Key Arena-9/21/9 -Vancouver,B.C-Rogers Arena-12/4/13 -Vancouver,BC-Rogers Arena-5/6/24
    -Seattle,Wash-Key Arena-9/22/9 -Pemberton,B.C-7/17/16
    -Vancouver,B.C-GM Place -9/25/9 -Seattle,Wash-Safeco Field-8/8/18
    -Vancouver,B.C-Pacific Coliseum-9/25/11 -Seattle,Wash-Safeco Field-8/10/18
    -Misoula,MT-Adams Field House-9/30/12 -Vancouver,BC-Rogers Arena-5/4/24

  • mfc2006mfc2006 HTOWN Posts: 37,484
    wow. that sucks. I would contact the seller. No idea why someone would have 3 LP's loosely in a box like that. Use mailers...multiple mailers if you have to.
    I LOVE MUSIC.
    www.cluthelee.com
    www.cluthe.com
  • PP193448PP193448 Here Posts: 4,282
    image
    2006 Clev,Pitt; 2008 NY MSGx2; 2010 Columbus; 2012 Missoula; 2013 Phoenix,Vancouver,Seattle; 2014 Cincy; 2016 Lex, Wrigley 1&2; 2018 Wrigley 1&2; 2022 Louisville
  • RP112579RP112579 Tinley Park, IL Posts: 3,382
    That's almost as bad as sending the LP's in an old pizza box.
    6/29/98 Chicago-United Center
    6/18/03 Chicago-United Center
    5/17/06 Chicago-United Center
    7/19/13 Chicago-Wrigley Field
    10/11/13 Pittsburgh-Consol Energy Center
    10/17/14 Moline-IWireless Center (No Code)
    10/20/14 Milwaukee-Bradley center (Yield)
    4/26/16 Lexington-Rupp Arena
    8/20/16 Chicago-Wrigley Field
    8/22/16 Chicago-Wrigley Field
    8/18/18 Chicago-Wrigley Field
    8/20/18 Chicago-Wrigley Field
    9/5/23 Chicago-United Center
    9/7/23 Chicago-United Center
    8/29/23 Chicago-Wrigley Field
    8/31/23 Chicago-Wrigley Field
  • dankinddankind Posts: 20,839
    RP112579 said:

    That's almost as bad as sending the LP's in an old pizza box.

    Oh, that's a bad thing?

    I always figured it added character.
    I SAW PEARL JAM
  • Dr. DelightDr. Delight Posts: 11,210
    Dominoes: Hello, can I take your order?
    You: Yes, Can I get a large pepperoni pizza in a record mailer.......to go!
    And so you see, I have come to doubt
    All that I once held as true
    I stand alone without beliefs
    The only truth I know is you.
  • rhpot1991rhpot1991 Posts: 151
    Seller is taking care of this from his end, so hopefully all works out.

    Mods - Can you close or delete the thread? The seller feels bad enough about the situation as is.
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